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Article
Publication date: 10 May 2011

Peter J. Jordan and Ashlea Troth

The purpose of this paper is to examine the mediating effect of leader member exchange (LMX) on the relationship between followers' emotional intelligence and the outcomes of…

18486

Abstract

Purpose

The purpose of this paper is to examine the mediating effect of leader member exchange (LMX) on the relationship between followers' emotional intelligence and the outcomes of turnover intention and job satisfaction.

Design/methodology/approach

Using a longitudinal design, survey data were collected from 579 employees within a private pathology company. Measures of emotional intelligence and LMX were collected at Time 1 and employee turnover intentions and job satisfaction were collected at Time 2.

Findings

The results show the quality of LMX mediates the relationship between follower emotional intelligence and both turnover intention and job satisfaction.

Research limitations/implications

A limitation is the use of a self‐report measure of emotional intelligence. While this published measure has been shown to be valid and reliable, there are debates over the validity of self‐report measures of emotional intelligence.

Practical implications

The authors contend that encouraging more emotionally intelligent responses in employees may enhance the quality of LMXs and improve employee attitudes.

Originality/value

Although the relationship between emotional intelligence and LMX has been theorized, the study described in the paper is the first to use a workplace sample to empirically test the relationship between emotional intelligence and measures of turnover intention and job satisfaction with LMX from a follower's perspective as a mediating variable. As such, this study enables us to explore the tension between an organization's interest in the efficient use of time to focus on core activities and the followers' desire to maintain high‐quality relationships with their leaders (a time consuming process).

Details

Leadership & Organization Development Journal, vol. 32 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 9 March 2015

Anne M.H. Christie, Peter J. Jordan and Ashlea C. Troth

The purpose of this paper is to examine if teachers’ trust in others is predicted by their perceptions of others and their emotional intelligence. Employees need to trust others…

5871

Abstract

Purpose

The purpose of this paper is to examine if teachers’ trust in others is predicted by their perceptions of others and their emotional intelligence. Employees need to trust others to achieve outcomes, and a lack of trust can have a negative impact on workplace performance.

Design/methodology/approach

The paper surveys a sample of 84 employed teachers.

Findings

Our findings show that perceptions of others’ ability, benevolence and integrity are strongly and positively associated with trust. The emotional intelligence ability to perceive emotions is also related to trust. Regression analysis showed that perceptions of others (ability and integrity) and an individual’s emotional intelligence (perceiving) combined to predict a large portion of the variance in trust.

Research limitations/implications

This study was limited by a small sample size and the use of a cross-sectional design. These issues were addressed in our analysis.

Originality/value

The majority of trust research examines employee-to-manager trust. Our study is one of the few to examine trust among co-workers. This study also contributes to research on the emotional intelligence and trust relationship by showing that the ability to perceive one’s own and others emotions significantly predicts increases in trust. It also reaffirms that perceptions of others’ integrity and ability are strongly linked to trust, but that further investigation of the benevolence construct is required.

Details

International Journal of Organizational Analysis, vol. 23 no. 1
Type: Research Article
ISSN: 1934-8835

Keywords

Content available

Abstract

Details

Personnel Review, vol. 37 no. 4
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 14 April 2014

Linda C. Tallberg, Peter J. Jordan and Maree Boyle

The purpose of this paper is to discuss emotions within a highly emotive organizational setting through the use of crystallization. The authors contend that the expression of a…

Abstract

Purpose –

The purpose of this paper is to discuss emotions within a highly emotive organizational setting through the use of crystallization. The authors contend that the expression of a researcher's positionality as a presence within their research is crucial in contexts where conventional research approaches are unable to capture the depth of the phenomenon under study. The paper argues that the presentation of research findings from highly emotional organizational context will benefit from a challenge to traditional ways of representing and communicating the researcher's experience. As an example of this, in this paper the authors examine the emotions involved in experiencing animal euthanasia in a work context.

Design/methodology/approach

The paper draws ethnographic methods of fieldwork in an Australian animal shelter. The paper uses autoethnography and interview data.

Findings

Euthanasia is one of the most tolling experiences for animal shelter workers. This paper reveals that through a creative representation this experience may come induce understanding of the emotive context. Furthermore, the employees adapt one or more story-lines to deal with the conflict of euthanasia.

Originality/value

The strength of this paper is that it uses a novel approach to present findings in the form of crystallization. It also furthers insight on how organizational members explain their involvement in emotive work-tasks.

Details

Journal of Organizational Ethnography, vol. 3 no. 1
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 27 July 2018

Michelle Larkins, Wynne Wright and Shari Dann

This paper aims to examine the textual coverage of the topic of public engagement in leading English language sustainability textbooks.

Abstract

Purpose

This paper aims to examine the textual coverage of the topic of public engagement in leading English language sustainability textbooks.

Design/methodology/approach

In this paper, the authors’ findings are based on a content analysis of 12 textbooks published between 2005 and 2015. The authors generated the sample through three sources: a review of the offerings of five major academic publishers, title searches of academic databases and an examination of the syllabi compiled by AASHE. Texts that displayed a high degree of disciplinarity or those that were narrowly focused were rejected. A list of a priori codes was established in which the authors expected to find in the indices of the texts. This resulted in 21 expected a priori codes for which the authors assessed the sample texts to gauge the place of engagement in these materials.

Findings

The authors find that only two textbooks contained ten or more references to engagement. Overall, very little attention was paid to the ways in which individuals, groups or institutions can engage in action for a sustainable society. The authors argue that substantive changes in the writing of textbooks are necessary to provide students with comprehensive training on why engagement is critical. More diverse writing teams, attention to cultural obstacles and mindfulness of the politics of difference are recommended.

Practical implications

Practical implications include pedagogical methods aimed at better-informed students knowledgeable of the importance of public engagement in the sustainability transition.

Social implications

Social implications include a more dynamic socially sustainable educational experience for students, which is aligned with cutting-edge scholarship.

Originality/value

The authors know of no other research devoted to the analysis of engagement in contemporary sustainability textbooks. The authors hope to encourage writers of sustainability textbooks and their editors to incorporate more robust social science scholarship on pivotal topics such as how social change and action intersects with sustainability. Second, the authors seek to broaden a conversation about the role of public engagement in sustainability-focused textbooks and curricula.

Details

International Journal of Sustainability in Higher Education, vol. 19 no. 6
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 30 September 2014

Hei-hang Hayes Tang

The purpose of this paper is to undertake an inquiry into the way academic entrepreneurialism manifests itself in the changing discourses of the notion of “scholarship”. It…

229

Abstract

Purpose

The purpose of this paper is to undertake an inquiry into the way academic entrepreneurialism manifests itself in the changing discourses of the notion of “scholarship”. It particularly examines the contexts, rationales, definitions and implications of the discursive field of the “scholarship of application”. The global trend of academic entrepreneurialism profoundly affects the organisation of higher education institutions and academic life. Particularly, the form of scholarship has been undergoing subtle but constant transformation. The emergence of knowledge economies worldwide influences the practices and goals of traditional academy and illustrates commitment for fundamental knowledge and the new economies emphasise the results and impacts brought by applied knowledge. Alongside the “scholarship of discovery”, the “scholarship of application” is given attention.

Design/methodology/approach

By reviewing the related literature, this paper articulates the definitions and dimensions of the “scholarship of application”. In addition, the impacts brought about by the concerned academic and policy discourses will be discussed.

Findings

This paper finds that the emergence of the discursive field of the “scholarship of application” – as well as the discussions and actions in response to it – coincide with the intense neoliberal changes that affected traditional academia in the 1990s. It is argued that the emergence of and subsequent responses to the discursive field of the “scholarship of application” resulted in transforming purposes and practices of academic life. The discursive field of the “scholarship of application” also impacts on the concerned academic and policy discourses.

Originality/value

To sustain the advancement of the scholarship of application, this paper implies the need to develop practices, cultivate culture as well as formulate prestige and reward mechanisms inherent to the existing higher education systems.

Article
Publication date: 1 January 1979

In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still…

Abstract

In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still be covered by the Act if she were employed on like work in succession to the man? This is the question which had to be solved in Macarthys Ltd v. Smith. Unfortunately it was not. Their Lordships interpreted the relevant section in different ways and since Article 119 of the Treaty of Rome was also subject to different interpretations, the case has been referred to the European Court of Justice.

Details

Managerial Law, vol. 22 no. 1
Type: Research Article
ISSN: 0309-0558

Article
Publication date: 1 March 2002

Ibrahim Rawabdeh

The increasing impact of international competition and changing business environment has raised the important role of standardization, which was reflected in national standards…

Abstract

The increasing impact of international competition and changing business environment has raised the important role of standardization, which was reflected in national standards. This paper presents the results of a study that provides insight into the role of Jordanian product standards in the local industry. The effect of companies’ characteristics on both the importance and satisfaction level with Jordanian Standards (JS), identifying reasons for using foreign standards and the need for new JS in manufacturing sectors were investigated. The findings revealed that there are no statistically significant differences in the way that Jordanian companies perceive the importance of having JS and the level of satisfaction or interest. Regardless of the company characteristics, it is concluded that targeted companies consider JS important to their business and JS are satisfying the companies’ interests. The surveyed Jordanian companies show a serious interest in foreign standards. However, the lack of familiarity with the existing JS in some small and medium enterprises and its benefit to their industry was observed.

Details

Benchmarking: An International Journal, vol. 9 no. 1
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 8 January 2018

Jamal Mousa Shamieh, Ihab Hanna Sawalha, Amer Z. Salman, Emad K. Al-Karablieh, Mohammad A. Tabieh, Hussain F. Al-Qudah and Osama O. Jaara

The purpose of this paper is twofold: first, to estimate the water demand elasticities using a parametric linear programming (LP) model to provide an insight into the accurate and…

Abstract

Purpose

The purpose of this paper is twofold: first, to estimate the water demand elasticities using a parametric linear programming (LP) model to provide an insight into the accurate and flexible pricing policy of irrigation water in the Jordan Valley; and second, to highlight key risk aspects, related to water demand, which are likely to impact the community.

Design/methodology/approach

A parametric LP model was used in this research. Primary and secondary data were collected.

Findings

Results revealed that the demand elasticity is high in Spring and Summer than in Fall and Winter, meaning that during Spring and Summer farmers are willing to forgo larger amounts of water than in other months. This is because of areas planted during Spring seasons are much less than those of Autumn and Winter.

Practical implications

The Jordan Valley suffers from water scarcity risk, and consequently the area to be planted is not fully utilized, leading to lower cropping intensities. Responsible authorities in Jordan need to address these issues and propose proper solutions in order to reduce further escalation of this risk and subsequent impact on local communities. Insight into the value of water demand elasticities is essential to support and mitigate policy decision making under risk conditions, concerning investments in water supply systems; investments in the water distribution and irrigation systems; efficient allocation of water with competing sectors; setting water pricing and tariffs; setting cost recovery mechanisms, and the risks encountered under lack of mitigated policy decision making.

Originality/value

This is one of few studies that addresses in detail using a parametric LP model the issue of water scarcity, related risks and subsequent impact on society in Jordan. It is expected to help policy and decision makers better formulate future estimates and demand which subsequently reduce related risks.

Details

Management of Environmental Quality: An International Journal, vol. 29 no. 1
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 1 February 1974

PETER JORDAN

In the first part of this article on behaviour in libraries, published in the January issue of NLW, Peter Jordan discussed librarians' approach to readers' behaviour in libraries…

Abstract

In the first part of this article on behaviour in libraries, published in the January issue of NLW, Peter Jordan discussed librarians' approach to readers' behaviour in libraries, identifying two main ways—the instinctively correct behaviour to be expected, and the examination of the phenomenon as worthy of sociological study. Dominant and subordinate behaviour were considered, together with social reasons for them, attitudes to noise in the library, and the effects of physical contraints presented to readers by a particular library environment. In the conclusion to his article, Peter Jordan looks at the face‐to‐face contact between librarian and reader, reader service, and common regulations. The references cited are in a single numerical sequence from part one forward.

Details

New Library World, vol. 75 no. 2
Type: Research Article
ISSN: 0307-4803

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