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1 – 10 of 371Thomas C. Head and Peter F. Sorensen
Examines the impact of cultural values on the effectiveness and useof 19 organization development interventions. Uses a qualitative, expertconsensus methodology to collect data…
Abstract
Examines the impact of cultural values on the effectiveness and use of 19 organization development interventions. Uses a qualitative, expert consensus methodology to collect data from seven culturally diverse countries: Taiwan, the United Kingdom, Bangladesh, Denmark, the People′s Republic of China, Venezuela, and Japan. Results support the hypothesis that the more congruent a culture is with the values of organization development, the more interventions will have both greater use and effectiveness. Suggests that specific cultural values, i.e. masculine/feminine, appear to be closely linked to specific interventions′ effectiveness.
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Therese F. Yaeger, Peter F. Sorensen and Ulf Bengtsson
Appreciative Inquiry has clearly made a significant impact on the field of organization development and change. This article presents an assessment of 50 studies based on a review…
Abstract
Appreciative Inquiry has clearly made a significant impact on the field of organization development and change. This article presents an assessment of 50 studies based on a review of more than 400 publications and papers. The article covers four sections: first, an overview of the growing significance of AI since the initial Cooperrider and Srivastva article in 1987, with a brief summary of the history, definition, awards, and chronological presentation of the growing body of AI literature. The second section presents a description of the data search process and descriptions of data categories. The third section describes the nature and extent of AI activities and results based on the review of the 50 studies. The final section includes a summary and discussion of the current state of Appreciative Inquiry.
Katherine A. Schroeder, Peter F. Sorensen and Therese F. Yaeger
Current trends such as a steadfast movement toward globalization, increased connectivity and use of networks in business relationships, rapidly changing technology, increased…
Abstract
Current trends such as a steadfast movement toward globalization, increased connectivity and use of networks in business relationships, rapidly changing technology, increased pressure for economic profitability, and economic concern create an environment where a focus on global team effectiveness is imperative. This study provides greater clarity on the workings of global hybrid team effectiveness including an examination of accelerators and decelerators. It also proposes a new model of Global Working behaviors to be applied systematically to all McKinsey 7-S areas – Strategy, Structure, Systems, Shared Values, Style, Skills, and Staff – in order to accelerate global hybrid team effectiveness.
Rachael L. Narel, Therese Yaeger and Peter F. Sorensen
The environment in which businesses operate today is uncertain, chaotic, and changing at a more rapid pace than ever before. In this new dynamic world, current approaches to…
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The environment in which businesses operate today is uncertain, chaotic, and changing at a more rapid pace than ever before. In this new dynamic world, current approaches to organizational design and processes are not as effective as they have been. Recent research has provided insight into organizational agility as a method to help organizations survive and thrive in these environments. A divergent body of literature is presented that explores agility, learning, and thriving. An exploratory mixed-methods study was conducted at the team level to examine the relationship between these constructs as well as their relationship to performance. Based on the results, we present a series of propositions for future research and provide an illustration of the Components of Agile and Thriving teams to be used as its foundation. The discussion serves to synthesize these initial findings and provide both implications for practice as well as theory.
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Peter F. Sorensen and Matt Minahan
This paper is dedicated to the 50th anniversary of Douglas McGregor's The Human Side of Enterprise. The paper identifies major management approaches cited by McGregor as being…
Abstract
Purpose
This paper is dedicated to the 50th anniversary of Douglas McGregor's The Human Side of Enterprise. The paper identifies major management approaches cited by McGregor as being examples of his Theory Y management principles. The paper traces the historical development of each of these approaches and their application today. The paper also addresses two major contemporary issues, namely, the relation of Theory Y management to today's positive change theories based on social construction, and the question of the universal/global applicability of Theory Y.
Design/methodology/approach
This paper reviews McGregor's original article, then traces the historical development and application of McGregor's major concepts through the identification and review of relevant historical and contemporary literature.
Findings
Major findings provide strong evidence that McGregor's Theory Y concepts and related management approaches have grown in application, are closely related to appreciative inquiry and social construction. There is also evidence that McGregor's concept of management may be universal and has application across national cultural boundaries.
Practical implications
The findings indicate that McGregor's concepts have widespread acceptance and application today, and have been systematically and empirically related to organizational success and effectiveness. More important, however, are the enormous implications related to the growing body of empirical evidence that these concepts have universal application considering the continued movement toward globalization.
Originality/value
Although well known, McGregor's Theory Y management has received little systematic efforts at identifying its historical growth and contemporary applications, particularly in terms of contemporary issues relating it to appreciative inquiry, social construction and universal applicability.
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Peter F Sorensen and Therese F Yaeger
This chapter proposes a synergy and integration between OD’s long tradition of “survey guided development” and the rapidly emerging new directions offered by Appreciative Inquiry…
Abstract
This chapter proposes a synergy and integration between OD’s long tradition of “survey guided development” and the rapidly emerging new directions offered by Appreciative Inquiry. Both Appreciative Inquiry and the survey-guided development approaches have a common shared commitment to the Lewinian call to Action Research. The chapter traces the movement from Action Research to “survey guided development,” and then to the emergence of Appreciative inquiry. Several illustrations of Appreciative Inquiry combined with Survey Guided Organization Development are presented for U.S. and international applications. Findings illustrated in the chapter present the possibility of a third new and powerful perspective on the driving forces and dynamics of change. In addition, the international illustrations raise the question of and strengthen the argument for a common universal human experience.
Thomas C. Head, Peter F. Sorensen and Laura B. Pincus
A major difficulty in controlling sexual harassment is that it is actually a perceptual phenomenon. A survey was created to determine what effects a perpetrator’s gender and…
Abstract
A major difficulty in controlling sexual harassment is that it is actually a perceptual phenomenon. A survey was created to determine what effects a perpetrator’s gender and management status and evaluator’s education have on whether fifteen behaviors are perceived as sexual harassment. Responses indicated a strong negative bias towards male superiors, while a positive bias appeared for female peers. Graduate degree subjects perceived more of the behaviors as harassing, but were much less biased than subjects with only undergraduate degrees. Sexual harassment is a critical concern for today’s managers. Although believed to be grossly under reported,the number of harassment complaints filed with the Equal Employment Opportunity Commission (EEOC) increased 71 percent during 1991 alone, and this trend is expected to continue (Kleiman 1992). In fact, where the Civil Rights Act of 1964, which prohibits discrimination and harassment on the basis of gender, allowed relief only in the form of specific performance (such as reinstatement), the Civil Rights Act of 1991 allows for compensatory and punitive damages (Patterson 1993). The effect of this modification is to greatly increase the financial liability of employer wrong doers for harassment. The issue’s depth is staggering in that 42.5 percent of all U.S.working women and 12.5 percent of the working men feel they have been sexually harassed on the job (Bradshaw 1987) Niven 1992). While sexual harassment is not actually perpetrated by the organization, the EEOC holds the employer responsible for its prevention, and courts consequently hold the employer liable for its occurrence where the employer knew, or should have known, about the harassment (Ellison v. Brady 1991).
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Ulf Bengtsson works for Motorola Inc. as an Organization Effectiveness consultant. In this role he works in the area of change acceleration, organization design, and other…
Abstract
Ulf Bengtsson works for Motorola Inc. as an Organization Effectiveness consultant. In this role he works in the area of change acceleration, organization design, and other strategic OD initiatives. His undergraduate degree is in Organizational Communication from Cleveland State University and he earned a Masters in Management and Organizational Behavior (concentration in OD) from Benedictine University. He has done award-winning papers and presentations and has numerous publications on topics including organizational behavior, organization development, and appreciative inquiry. A Swedish citizen, he now resides in Chicago. Ulf can be reached at: Ulfl@motorola.com.Allen C. Bluedorn (Ph.D. in sociology, University of Iowa) is the Emma S. Hibbs Distinguished Professor and the Chair of the Department of Management at the University of Missouri-Columbia. He has taught and studied management and the organization sciences, first at the Pennsylvania State University, then for the last 23 years at the University of Missouri-Columbia. These efforts have produced seven major teaching awards, over 30 articles and chapters, and his recently published book, The Human Organization of Time (Stanford University Press, 2002). He has served as president of the Midwest Academy of Management, as a member of the Organizational Behavior Teaching Society’s board of directors, as a representative-at-large to the Academy of Management’s board of governors, as associate editor of Academy of Management Learning and Education, and as division chair of the Academy of Management’s Organizational Behavior Division.David Coghlan is a member of the School of Business Studies at the University of Dublin, Trinity College, Ireland. His research and teaching interests lie in the areas of organisation development, action research, action learning, clinical inquiry, practitioner research and doing action research in one’s own organisation. His most recent books include Doing Action Research in Your Own Organization (co-authored with Teresa Brannick, Sage, 2001), Changing Healthcare Organisations, (coauthored with Eilish Mc Auliffe, Blackhall: Dublin, 2003) and Managers Learning in Action (eds. D. Coghlan, T. Dromgoole, P. Joynt & P. Sorensen, Routledge, 2004).Paul Coughlan is Associate Professor of Operations Management at the University of Dublin, School of Business Studies, Trinity College, Ireland where, since 1993, he has researched and taught in the areas of operations management and product development. His active research interests relate to continuous improvement of practices and performance in product development and manufacturing operations. He is President of the Board of the European Institute for Advanced Studies in Management, and a member of the board of the European Operations Management Association.Fariborz Damanpour received his Ph.D. from the Wharton School of the University of Pennsylvania. He joined the Graduate School of Management at the Rutgers University in 1985. Currently he is a professor at the Department of Management and Global Business of the Rutgers Business School, where he served as the chairperson of the management department from 1996 to 2002. Prior to his academic career, he worked as an engineer, an organizational development consultant, and the manager of a start-up unit in a large organization. His primary areas of research have been management of innovation and organization design and change. His papers have been published in several management and technology management journals including the Academy of Management Journal, Administrative Science Quarterly, IEEE Transactions on Engineering Management, Journal of Engineering and Technology Management, Journal of Management Studies, Management Science, Organization Studies, and Strategic Management Journal. He serves on the editorial boards of the IEEE Transactions on Engineering Management, Journal of Engineering and Technology Management, and Journal of Management Studies.Joyce Falkenberg is Professor of Strategy and Associate Dean of the School of Management at Agder University College (HiA) in Kristiansand, Norway. She received a Ph.D. from the University of Oregon in 1984. Her dissertation focused on strategic change and adaptation as a response to changes in the environment. Her research has continued the focus on strategic change with an emphasis on implementation. Recent work has combined this emphasis with the strategy issues of congition, strategizing, and resource based perspective. Before coming to HiA in the summer of 2003, Joyce Falkenberg was a member of the faculty at the Norwegian School of Economics and Business Administration. She taught in many international programs, including NHHs Masters of International Business; executive masters programs in Russia and Poland; and held seminars in Latvia, China, Switzerland, and Germany. Falkenberg has served on the Executive Board of the Academy of Management Business Policy Division and on the Editorial Board of the Academy of Management Review.Mary A. Ferdig Ph.D., is Director of the Sustainability Leadership Institute in Middlebury, Vermont, a research and education organization dedicated to developing leadership capacity for building a more sustainable world. Her research interests focus on leadership for sustainable organizational and social change, grounded in complexity and social constructionist perspectives. She consults with leaders in not-for-profit and business sectors as well as teaching process consultation and leadership communication in the Management and Organizational Behavior Master’s program at Benedictine University and the Public Administration and Community Services program at the University of Nebraska, Omaha. She also serves as an External Examiner in the Doctoral Program in the Complexity Management Centre, Hertfordshire University, London, U.K.Robert T. Golembiewski is Distinguished Research Professor, Emeritus at the University of Georgia, where he is part of the Public Administration program. Bob G is an internationally-active consultant in planned change, and he is the only pracademic who has won all of the major research prizes in management: the Irwin in business, Waldo Award in PA, the NASPAA Award in public policy, two McGregor awards for excellence in the application of the behavioral sciences, and the ODI Prize for global programs in planned change.