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Prosocial service behaviors play a major role in the hospitality industry. However, few studies have examined how job resourcefulness affects prosocial service behaviors. This paper aims to investigate the relationship between job resourcefulness and prosocial service behaviors as well as clarify the mediating effect of work engagement.

A questionnaire was developed to collect data from 282 frontline service employees in Taiwan’s hotel industry. Structural equation modeling was conducted to test the hypotheses of this research.

The results indicate that job resourcefulness is positively related to role-prescribed service behaviors, extra-role service behaviors and cooperation. Furthermore, work engagement mediates the relationship between job resourcefulness and prosocial service behaviors.

The design of cross-sectional research restricts inference to the findings of cause–effect relationships. Also, the design of this study could not rule out the effect of common method variance, as all the data used in the study were acquired using the same questionnaire.

The current study contributes to the hospitality management research by investigating the link between job resourcefulness and prosocial service behaviors, and elaborating the partially mediating role of work engagement in this relationship.

The purpose of this paper is to explore the extent to which entrepreneurial resourcefulness and competencies theories and practice can be applied in small youth entrepreneurship in Ghana as well as develop an entrepreneurial resourcefulness model for youth entrepreneurs that incorporates their competencies.

A qualitative exploratory approach using semi-structured in-depth interviews amongst 32 youth entrepreneurs in Accra, Ghana was used.

Youth entrepreneurial resourcefulness embraces some relevant concepts of traditional entrepreneurial resourcefulness and competencies. It also emerged that there were other competencies including discipline, understanding business numbers and being empathic which are competencies associated with youth entrepreneurial resourcefulness.

This paper was limited to a small sample of youth entrepreneurs in Ghana; thus, the generalisation of findings should be done with care.

A “3Ps” model for entrepreneurial resourcefulness in youth micro-entrepreneurship is proposed, which encompasses the attributes of personal, people and political competencies. This paper is one of the few attempts to study and explain the type of competencies and resources embedded in youth entrepreneurial resourcefulness.

The purpose of this paper is to describe and compare the attributes of community dwelling adults with serious mental health illnesses in the USA and Singapore in terms of perception of mental health recovery and its correlates, namely, strengths self-efficacy, resourcefulness and stigma experience.

A convenience sample of 100 participants from each country participated in the study by completing self-administered questionnaires.

The results showed high overall scores in mental health recovery, strengths self-efficacy and resourcefulness in both countries with only a statistically significant difference between both countries in mental health recovery. Participants in both countries also experienced stigma.

The study not only enhanced the focus on mental health and its correlates but also suggested the need for efforts to de-stigmatize mental health conditions which could impact on mental health recovery.

This paper is original and adds on to the knowledge base on mental health recovery and its correlates through the unique opportunity to review information from both countries.

The study aims to establish the effect of personal resourcefulness and marital adjustment on job satisfaction and life satisfaction of working women in India.

A total of 300 women are studied – 100 each in the working women, home‐based working women, and homemakers categories – using the following scales: socio economic status scale, general health questionnaire, self‐esteem inventory, life satisfaction scale, perceived stress scale, marital adjustment scale, the self‐control schedule, and job satisfaction questionnaire.

It is found that the home‐based working women are the least stressed, most well adjusted, and the most satisfied with their careers among the groups studied. Their ways of perceiving and handling stress are found to be more effective than those used by women in the other two groups.

The study implicates women friendly work policies – like flexible job hours and home office – as well as a cooperative home environment and assistance for housework. Stress relief programmes, yoga and an overall change of attitude towards housework, female employees and sex roles are needed.

The study shows that a positive attitude towards their work in the family and adoption of practical family‐friendly policies by organizations is likely to enhance productivity for the female workforce. Various need‐based interventions are suggested.

The purpose of this paper is to develop and validate an instrument/scale to assess the performance of Indian software professionals (SPs).

Data were collected from 441 software and senior software engineers from eight Indian software firms. The team leaders assessed the performance of software and senior software engineers on 16 items. The software engineers self‐reported their experience, need for achievement, and need for social power. The financial performance (FP) of the software firms where the software engineers were working was procured from secondary sources.

The exploratory and confirmatory factor analyses of scores on 16 items of the instrument suggest six dimensions of performance. They are work‐efficiency, personal resourcefulness, inter‐ and intra‐personal sensitivity, productivity orientation, timeliness, and business intelligence. The dimensions have reliability and high convergent validity. SPs having more years of experience, higher need for achievement, and higher need for social power are high performers. The (low) high performing SPs are from firms that have (lower) higher FP.

Human resource managers can evaluate the performance of SPs holistically on six dimensions for training, reward administration, job rotation, and promotion decisions.

This paper develops a behavioural instrument to assess the performance of Indian SPs.

This paper aims to explore the relationship between entrepreneurship and resilience in an indigenous context. The overarching research questions are: What are the mechanisms that link entrepreneurial thought and action to resilience in a marginalized context? How can entrepreneurial thought and actions lead to building economic, community and cultural resilience?

An exploratory-naturalistic case study methodology was used to examine the entrepreneurial journey of the Boruca. Data were collected from in-depth semi-structured and unstructured interviews among 10 informants over a five-year period. Constant comparative method was used to analyze the data.

Due to the need to survive, the Boruca engaged in entrepreneurial thought and action, which, in turn, led to the development of community, cultural and economic resilience. The authors developed a conceptual model to illustrate how individual resiliency gained through entrepreneurial thought and action led to community, cultural and economic resiliency of the Boruca.

This paper examines the entrepreneurial journey of one of the eight indigenous tribes of Costa Rica. Future research should expand their sample to include the other indigenous contexts.

From a practical standpoint, this paper suggests the need for entrepreneurial training among indigenous businesses as a key factor in developing resiliency. This is applicable for non-profit, for-profit and public organizations interested in preserving world ethnic cultures and empowering indigenous people.

Gaining deeper and richer insights into the linkages of resilience and entrepreneurial success is important for supporting efforts of those seeking to forge pathways out of poverty.

This paper suggests a different view of the relationship between resilience and entrepreneurship when the context is outside of the resource-rich context of the developed world.

This study aims to investigate how workplace resourcefulness (positive psychological climate), as well as personal resources (psychological capital [PsyCap]), influence work engagement to promote change-oriented organizational citizenship behaviors (Ch-OCBs) among Indian information technology (IT) personnel.

The social exchange theory and job demands-resources model are used to provide rationale for proposing a comprehensive mechanism including antecedents, moderators as well as mediators enabling Ch-OCBs among IT personnel. Structured questionnaires were administered targeting IT professionals and their supervisors to test the proposed relationships. The obtained data from 30 supervisors and 240 subordinates were tested using confirmatory factor analysis, SEM and moderated path analysis technique.

Psychological climate, PsyCap and work engagement positively relate to Ch-OCBs; PsyCap moderated the relationship between psychological climate and work engagement. Specifically, the relationship between psychological climate and work engagement has come out stronger for employees with high PsyCap. Work engagement fully mediated the relationship between psychological climate and Ch-OCBs.

The findings can be critical in promoting voluntary change-focused behaviors among Indian IT personnel, for Indian and foreign (non-Indian) multi-national corporations that are interested in reaping profits by availing change-driven extra-role services of their efficient and the most preferred Indian IT employees of the world.

This study addresses to the call for more research on change-focused promotive part of OCB and advances the literature by providing evidence on the proposed set of associations from fast-pacing Indian economy.

To investigate possible connections between the ways in which university lecturers define the term “entrepreneurship” and the pedagogical methods they apply when teaching the subject.

In total, 141 lecturers on entrepreneurship courses completed a questionnaire concerning meaning of the term “entrepreneurship”; the pedagogical techniques they employed when delivering entrepreneurship units; and their commitment to entrepreneurship as an academic discipline. The sample was analysed with respect to the respondents' subject areas (marketing, organisational behaviour, economics, etc.), amounts of business experience, types of employing institution, and socio‐demographic characteristics. An emerging model was tested using the technique of partial least squares.

Lecturers' definitions of entrepreneurship were indeed influenced by their backgrounds and by the number of years they had worked in businesses. Few of the sample had ever owned an enterprise and, in general, respondents' operational management experience was limited. There was no consensus as to how the word entrepreneurship should be interpreted or how the subject should be taught.

Only a minority of the sampling frame (29 per cent) returned the questionnaire. The model that was tested had to be constructed ab initio due to the paucity of prior research in the field. Hence the study was wholly exploratory and could not test hypotheses explicitly derived from pre‐existing literature.

A consistent theory of entrepreneurship needs to be developed, to be disseminated among and accepted by lecturers who actually teach the subject, and then be incorporated into the curricula and syllabuses of entrepreneurship courses.

This research is the first to examine the perceptions of the nature of entrepreneurship held by lecturers on entrepreneurship programmes and to relate these perceptions to their antecedents and pedagogical consequences.

This conceptual paper analyses cultural changes in the use of the concept of “play” in managerial ideologies and practices since the 1980s.

The paper uses Koselleck's approach to conceptual history in order to map how play is used in new ways by contemporary organisations. Organisational cultures characterised by “playfulness” and “fun” are used as technologies of self‐governance. It explores a variety of sources which show how this metamorphosis of play into a management tool has occurred.

The appropriation of play by management indicates a significant propensity in the contemporary culture of work. A more complex cultural process is unfolding in the ways in which play and work are recombined and intertwined: work organisations are increasingly places where people work more on themselves than they do on work. Work has become a central therapeutic stage set for engineering and managing souls, well‐being and even “happiness”. In an increasing number of cases, highly managed play settings make corporations resemble frenetic Dionysiac machines in which the Narcissistic modern self seeks an utopia of perpetual fun.

The paper proposes a novel approach to critiques of managerialism. Equally, it offers a new conceptual avenue for the historical analysis of managerial ideas. The result is an original interpretation of the way in which management practices function in their wider cultural contexts.