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Different age groups display different shopping patterns in terms of how and where consumers buy products. During times of crisis, such behavioural differences become even more striking yet remain under-researched with respect to elderly consumers. This paper investigates the impact of age on retail-related behavioural changes and behavioural stability of elderly shoppers (in comparison to younger consumers) during a crisis.

The authors surveyed 643 Austrian consumers to assess the impact of perceived threat on behavioural change and the moderating effect of age groups. Based on findings from this survey, they subsequently conducted 51 semi-structured interviews to understand the causes of behavioural change and behavioural stability during a crisis.

Elderly shoppers display more stable shopping behaviour during a crisis compared to younger consumers, which is influenced by perceived threat related to the crisis. Such findings indicate that elderly shoppers reinforce their learnt and embedded shopping patterns. The causes of change and stability in behaviour include environmental and inter-personal factors.

Through the lens of social cognitive theory, protection motivation theory and dual process theory, this research contributes to an improved understanding of changes in shopping behaviour of elderly consumers, its antecedents and consequences during a time of crisis. The authors reveal reasons that lead to behavioural stability, hence the absence of change, in terms of shopping during a crisis. They further outline implications for retailers that might wish to better respond to shopping behaviours of the elderly.

This chapter makes a case for extending institutional preservation strategies to the entire landscape of knowledge capital. First, the authors define the three primary types of capital – physical, financial, and knowledge. Knowledge capital is further broken down into three categories – human, structural, and relational. The individual types of knowledge capital are defined, along with their variant economic properties and behaviors. The challenges these variations present for preservation are discussed. The authors also highlight these assets’ significant opportunities for curating new knowledge. Each type of knowledge capital is described, along with the preservation challenges and the curation opportunities.

This paper aims to develop a vision for the future identifying how digital nomadism affects the labor markets in the tourism industry.

The qualitative research method was used. The research data were collected using a semistructured interview form developed by the researcher. The sample consists of twenty people working in the tourism industry as tour guides, travel agency owners, accommodation sector employees and professional managers. The content analysis method was used to analyze the data.

It was found that employees in the tourism industry are familiar with digital nomadism, interact with employees working as digital nomads and may prefer the digital nomad way of working, while employees in the accommodation sector cannot work as digital nomads due to the nature of their work. It is shown that digital nomadism can be applied to tour guides and travel agency owners.

The data was collected from employees of the accommodation sector, travel agencies, tour guides and employees of the Turkish tourism labor market. It is recommended that the tourism labor markets adapt to the digitalized world and adjust their working models in this context.

This is one of the first studies on the impact of digital nomadism on the tourism labor markets.

The online sourcing, supply, and purchase of illicit drugs is fast transforming drug markets worldwide. Although the long-term development of simple communications technology over time (from pagers to mobile phones) continues to impact and extend local drug supply dynamics, it is the recent developments of dark web cryptomarkets, social media applications (like Instagram), encrypted messaging applications (like WhatsApp), and surface web platforms, such as LeafedOut, that are changing the drug supply landscape online. The use of technology in drug supply has tended to go hand in hand with improving the efficiency of supply and opportunities to reduce exchange-related risks for both buyers and sellers. In relation to app-mediated supply, for example, the use of encrypted messaging provides enhanced security for arranging purchases beyond the lurking surveillance of law enforcement. Despite the perception of improved safety, however, the use of social media apps and other online platforms can expose both buyers and sellers to risk scenarios they may not fully appreciate. Drawing on two recent studies on the use of social media apps and the online platform LeafedOut as mediators of drugs supply, this chapter will consider how these mid-range (between cryptomarkets and traditional telecommunications such as basic texting/calling and material ‘street’ markets) virtual spaces are being utilised for drug supply and the extent to which this is ‘just more of the same’ or provides new structures and experiences for those engaging with it and in what ways. Consideration will also be given to contradictions in the mid-range market space where the broad perception of reduced risk from the use of encrypted messaging can in fact produce greater levels of risk for some buyers and sellers depending on how they engage with the process/es.

When graduates cannot get a job in their field of study, they have to consider alternative scenarios: extending studies while waiting for labor market conditions to improve; continuing looking for a qualified job; accepting a less qualified job; creating their own business; change their country of residence, which in the case of foreign citizens living in Portugal may involve new emigration or return to the country of origin.

An online survey was conducted with 108 foreign graduates, unemployed, 47 of whom already hold Portuguese nationality. They were asked about their country of origin, nationality, graduation, field of education, previous jobs, unemployment and alternatives to face it.

The results suggest that the main options considered are extending studies, continuing to seek skilled employment or a second migration. The desire to return to the country varies according to gender and, in some cases, the country of origin.

There are no studies available on the possibilities for foreign recent graduate students in terms of their choices between entering the labor market or pursuing further education.

This research study explores the perceptions of the importance and meaning of innovation in education by qualified teachers. The authors deliberately selected geography teachers for the research because the extraordinary dynamics of changes and innovations the teacher has to deal with are significantly reflected, particularly in geography teaching.

The main aim of the research was to determine geography teachers' views on the importance, role and meaning of innovation in teaching. The research group consisted of 12 qualified teachers, and a semistructured interview was chosen as the research method. The research was conducted over six months, from October 2020 to March 2021.

This research confirmed the interest in introducing innovations into teaching by the teachers interviewed. Teachers mainly think of innovation as new ways of teaching that aim to revive and make teaching more attractive, to increase the motivation of all actors in the learning process. While teachers with more ample teaching experience connect innovations mainly with presentations, education games, and excursions, teachers-beginners and teachers with shorter teaching experience understand innovations mainly as the application of new trends in education, such as research projects and working with GIS and digital technologies. The research confirmed that lectures supported by presentations are the most frequently used teaching method for explaining the geography curriculum in primary and secondary schools. Presentations in which teachers focus on linking relationships and explaining connections more deeply replace existing textbooks and teaching texts for most teachers interviewed.

The number and qualifications of the teachers involved in the research.

Teachers see the quality of the school environment and the education system as the significant barriers to providing better geography education. They often come to innovations through their own study and activities and feel a significant lack of available materials for the practical application of innovations in teaching. They also perceive the support for creation by state authorities and educational institutions as insufficient. Most teachers interviewed would welcome regular training courses and vocational education on the appropriate introduction and use of innovations in the classrooms in the form of practical examples and developed methodologies.

The selection of teachers for the research was deliberate and included active teachers of both genders working in primary and secondary schools. The selected teachers had varying teaching experiences and studied different combinations of teaching subjects with geography.

Although decades of research on transformational leadership have resulted in a firm understanding of its consequences, the impact of environmental-conscious transformational leader on positive employee outcomes and underlying mechanism in environmental leadership–outcome relationship is not well examined. This study aims to examine a moderated mediation model of effects of environmental consciousness (EC) on the mediating role of perceived corporate social responsibility (PCSR) in transformational leadership (ETFL) and pro-environmental behavior (PEB) relationship in energy-intensive industries.

In total, 320 self- reported questionnaires were collected from employees working in different Indian organizations across different sectors. All measures used in this survey were adopted from well-established scales. To minimize the effects of common method variance arising, the survey questionnaires were administered to the participants in two stages (with a gap of 14 days), with antecedents separated from outcomes. Partial least squares (PLS) structural equation modeling and SPSS-process macro were applied for testing the hypothesized model.

The results revealed that ETFL positively correlated with PEB. The hypothesized moderated mediation condition was supported as the results suggest that PCSR mediated the ETFL–PEB relationship, and EC moderated this mediating pathway; i.e. indirect effects of ETFL on employee PEB via PCSR were stronger for employees with high EC.

In particular, this research provides implications for training and development of leaders. The study indicates the importance of environmental-conscious leaders in enhancing perceived PCSR and PEB of employees. Likewise, the finding found that PCSR mediates the ETFL and PEB relationship. Moreover, the indirect effect of ETFL on PEB through PCSR moderated by EC highlights the importance of managing and ensuring effective leader–employee relationship that facilitates ecofriendly initiatives.

The study is based on the data collected from energy-intensive industries. Thus, it provides insights into the role and importance of green leadership and green behavior in energy industries. It is one of the few studies in the energy-intensive industry in India that help the researcher to delve into future research on the same.

Retaining critical knowledge is relevant for all organizations, knowledge-intensive ones in particular. Failure to do so can, in the worst case, lead to an organization being unable to act. Acknowledging the role of context in this regard, the purpose of this paper is to examine knowledge retention (KR) in the banking sector of a developing country. A particular focus is placed on exploring various contextual factors that influence the retention of critical knowledge taking into consideration the setting.

Following a qualitative research design, semi-structured interviews were conducted with senior managers from private and public banks in Pakistan. Thematic analysis was used to analyze the data.

The findings suggest that the existence of a collectivist society, gender differences, few job opportunities, power distance and the late IT Boom are vital factors to be considered regarding KR in the setting studied. The findings are summarized in a conceptual framework that highlights critical factors of KR to be studied in a broader context and which are viewed as relevant for informing future research in this underdeveloped area of knowledge management (KM).

The data were collected from a small number of individuals working in different banks in only one country. Future studies should consider research designs across multiple organizations involving more people representing different roles, functions and age groups.

Existing KM research has emphasized the role of context while research on KR is underdeveloped in this regard. By exploring different contextual factors this study advances current understanding in the KM domain.

Measuring the normative obligation to obey the police, a key component of police legitimacy, has proven difficult. Pósch et al.’s (2021) proposed scales appear to overcome the problems associated with traditional measures. This study introduces new items for these scales and empirically assesses whether such additions have the desired effects on scale performance.

This study uses data from a national online survey administered in July 2022 (N = 1,494). Measures of internal consistency and factor analysis were used to evaluate the properties of the obligation to obey scales. Linear regression was used to test the hypothesized effects.

The results show that adding the new items to the existing scales increased the level of internal consistency and improved how well the factor model fit the data. In terms of antecedents, procedural justice and bounded authority concerns were correlated with normative and non-normative obligations to obey the police in the expected direction and relative magnitude, findings that held for both the original and expanded scales. Although both normative obligation scales were significantly associated with willingness to cooperate with the police and significantly mediated the effect of procedural justice on cooperation, the relationship for the expanded scale was stronger and the mediation more pronounced.

This study extends previous research working to overcome some of the setbacks associated with measuring a crucial feature of police legitimacy. Effectively navigating this challenge will help advance legitimacy studies in criminal justice settings.

This study evaluates the implementation of ISO 9001 using total quality management on the engineering, procurement and construction phases in the Jordanian construction sector.

A quantitative design has been employed with a total of 132 project team members selected from 5 construction organizations working in Jordan. A close-ended questionnaire was used to gather data which was later evaluated using descriptive and inferential statistics.

The results show a significant role in project performance, customer satisfaction, project quality, cost-effectiveness, time effectiveness, shared cooperation and motivation of employees. It emphasizes the role of engineering in achieving the ISO 9001 standard. Quality standards in the construction project were also endorsed by 46.2% of participants, while 33.3% responded neutrally. The time effectiveness aspects of ISO 9001 endorsed by 38.5% participants 33.3% participants disagreed. Majority of the managers (61.5%) agreed that poor planning is a major barrier in the engineering phase (p-value, 0.011), followed by the incomplete design (56.4%) as the prime impeding factors linked to the decline of the quality in the construction sector.

With the integration of the ISO 9001 quality standard, project managers can improve the project quality and make it cost-effective. The successful adaptation of the ISO 9001 certification allows the company to not only market its product/service but also internally audit itself for the possible deficits in its work capacity.