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Article
Publication date: 22 December 2022

Muhammad Umer Azeem, Dirk De Clercq and Inam Ul Haq

This study investigates how and when employees' exposure to organizational leaders who propose major changes might direct those employees toward efforts to mobilize support for…

Abstract

Purpose

This study investigates how and when employees' exposure to organizational leaders who propose major changes might direct those employees toward efforts to mobilize support for innovative ideas. It specifically theorizes a mediating role of performance pressure beliefs and a moderating role of perceived organizational underperformance in this process.

Design/methodology/approach

Three-wave, multi-rater survey data were collected among employees and their supervisors across various industries.

Findings

A critical explanatory mechanism that links change-oriented leadership with enhanced championing efforts is that employees experience performance-related hardships. The extent to which employees perceive that their organization is unable to meet its own performance targets triggers this process.

Practical implications

For organizational decision makers, the findings identify results-driven pressures as key mechanisms by which employees' exposures to change-oriented leadership can be leveraged to promote novel ideas. This translation is more likely among employees who are convinced that there is significant room for organizational improvement.

Originality/value

This study unravels the previously unexplored link between change-oriented leadership and idea championing, pinpointing the influences of two performance-related aspects: beliefs about strenuous organization-induced performance expectations and perceptions of an underperforming employer.

Details

Management Decision, vol. 61 no. 5
Type: Research Article
ISSN: 0025-1747

Keywords

Book part
Publication date: 28 September 2015

Md Shah Azam

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and…

Abstract

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and non-economic activities. Researchers have increasingly focused on the adoption and use of ICT by small and medium enterprises (SMEs) as the economic development of a country is largely dependent on them. Following the success of ICT utilisation in SMEs in developed countries, many developing countries are looking to utilise the potential of the technology to develop SMEs. Past studies have shown that the contribution of ICT to the performance of SMEs is not clear and certain. Thus, it is crucial to determine the effectiveness of ICT in generating firm performance since this has implications for SMEs’ expenditure on the technology. This research examines the diffusion of ICT among SMEs with respect to the typical stages from innovation adoption to post-adoption, by analysing the actual usage of ICT and value creation. The mediating effects of integration and utilisation on SME performance are also studied. Grounded in the innovation diffusion literature, institutional theory and resource-based theory, this study has developed a comprehensive integrated research model focused on the research objectives. Following a positivist research paradigm, this study employs a mixed-method research approach. A preliminary conceptual framework is developed through an extensive literature review and is refined by results from an in-depth field study. During the field study, a total of 11 SME owners or decision-makers were interviewed. The recorded interviews were transcribed and analysed using NVivo 10 to refine the model to develop the research hypotheses. The final research model is composed of 30 first-order and five higher-order constructs which involve both reflective and formative measures. Partial least squares-based structural equation modelling (PLS-SEM) is employed to test the theoretical model with a cross-sectional data set of 282 SMEs in Bangladesh. Survey data were collected using a structured questionnaire issued to SMEs selected by applying a stratified random sampling technique. The structural equation modelling utilises a two-step procedure of data analysis. Prior to estimating the structural model, the measurement model is examined for construct validity of the study variables (i.e. convergent and discriminant validity).

The estimates show cognitive evaluation as an important antecedent for expectation which is shaped primarily by the entrepreneurs’ beliefs (perception) and also influenced by the owners’ innovativeness and culture. Culture further influences expectation. The study finds that facilitating condition, environmental pressure and country readiness are important antecedents of expectation and ICT use. The results also reveal that integration and the degree of ICT utilisation significantly affect SMEs’ performance. Surprisingly, the findings do not reveal any significant impact of ICT usage on performance which apparently suggests the possibility of the ICT productivity paradox. However, the analysis finally proves the non-existence of the paradox by demonstrating the mediating role of ICT integration and degree of utilisation explain the influence of information technology (IT) usage on firm performance which is consistent with the resource-based theory. The results suggest that the use of ICT can enhance SMEs’ performance if the technology is integrated and properly utilised. SME owners or managers, interested stakeholders and policy makers may follow the study’s outcomes and focus on ICT integration and degree of utilisation with a view to attaining superior organisational performance.

This study urges concerned business enterprises and government to look at the environmental and cultural factors with a view to achieving ICT usage success in terms of enhanced firm performance. In particular, improving organisational practices and procedures by eliminating the traditional power distance inside organisations and implementing necessary rules and regulations are important actions for managing environmental and cultural uncertainties. The application of a Bengali user interface may help to ensure the productivity of ICT use by SMEs in Bangladesh. Establishing a favourable national technology infrastructure and legal environment may contribute positively to improving the overall situation. This study also suggests some changes and modifications in the country’s existing policies and strategies. The government and policy makers should undertake mass promotional programs to disseminate information about the various uses of computers and their contribution in developing better organisational performance. Organising specialised training programs for SME capacity building may succeed in attaining the motivation for SMEs to use ICT. Ensuring easy access to the technology by providing loans, grants and subsidies is important. Various stakeholders, partners and related organisations should come forward to support government policies and priorities in order to ensure the productive use of ICT among SMEs which finally will help to foster Bangladesh’s economic development.

Details

E-Services Adoption: Processes by Firms in Developing Nations
Type: Book
ISBN: 978-1-78560-325-9

Keywords

Article
Publication date: 22 January 2019

Bokolo Anthony Jr

The purpose of this paper is to develop an eccentric model to examine the factors that influence environmental performance in organizations based on belief–action–outcome…

2125

Abstract

Purpose

The purpose of this paper is to develop an eccentric model to examine the factors that influence environmental performance in organizations based on belief–action–outcome framework and natural resource-based view theory.

Design/methodology/approach

Data were collected by employing online survey from respondents in organizations to statistically test the eccentric model and its associated hypotheses. Partial least squares–structural equation modeling and Statistical Package for Social Sciences were utilized to analyze the survey data.

Findings

The results show that information technology (IT) professionals and IT executives’ behavior positively influences environmental performance. Further results suggest that the belief of IT professionals and IT executives is significantly influenced by the action of IT infrastructure, institutional pressure, organizational strategy and information diffusion. In addition, results reveal that the action of IT infrastructure, institutional pressure, organizational strategy and information diffusion in organizations significantly has an impact on the outcome of environmental performance. Moreover, results indicate that green information systems (IS) for pollution prevention, product stewardship and clean development initiatives adopted positively influence the environmental performance of organizations.

Research limitations/implications

The developed eccentric model further shows how green IS practice integration can improve environmental performance. However, the selected respondents are from a single country as such findings from this study cannot be generalized to other countries.

Practical implications

Practically, this paper has implications for the capability of IS to promote environmental performance in organizations.

Social implications

This study provides a pertinent contribution in developing and validating an eccentric model for green IS adoption. Besides, a survey instrument is developed that can be used by future studies.

Originality/value

The developed model helps to explore the factors that influence environmental performance and also the outcomes of green IS adoption for environmental performance. Accordingly, IT professionals and IT executives can draw upon the eccentric model in assessing their current environmental-friendly practice for the effective initialization of green IS for corporate value.

Article
Publication date: 21 November 2008

Tim R. Coltman, Timothy M. Devinney and David F. Midgley

There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press…

Abstract

Purpose

There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization. The purpose of this paper is to bridge this gap by quantifying the way managerial beliefs influence the quality of firm performance in a turbulent environment based on e‐business.

Design/methodology/approach

An e‐business research setting is used that is associated with a situation of environmental turbulence to allow for sufficient variance in managerial beliefs to measure their effect on firm performance. The sample contains 293 firms.

Findings

Aggregate level results indicate that managerial beliefs have a positive and significant effect on firm performance. Four distinctive segments were also found to exist. These segments vary in terms of the strength of the position that a manager holds regarding the value of e‐business and firm performance.

Originality/value

The paper shows that the affect of e‐business on firm performance is not structural in the sense that firm performance does not depend on the firm or industry but is reflective of the strength of the beliefs held by managers. This implies that the “black box” approach that is characteristic of much management research may be problematic because it fails to measure the variables that may matter most to performance.

Details

Journal of Strategy and Management, vol. 1 no. 2
Type: Research Article
ISSN: 1755-425X

Keywords

Book part
Publication date: 13 August 2018

Chaminda Wijethilake and Athula Ekanayake

Purpose – The purpose of this paper is to develop a framework which sheds new light on how sustainability control systems (SCS) can be used in proactive strategic responses to

Abstract

Purpose – The purpose of this paper is to develop a framework which sheds new light on how sustainability control systems (SCS) can be used in proactive strategic responses to corporate sustainability pressures.

Design/Methodology/Approach – Corporate sustainability pressures are identified using insights from institutional theory and the resource-based view of the firm.

Findings – The paper presents an integrated framework showing the corporate sustainability pressures, proactive strategic responses to these pressures, and how organizations might use SCS in their responses to the corporate sustainability pressures they face.

Practical Implications – The proposed framework shows how organizations can use SCS in proactive strategic responses to corporate sustainability pressures.

Originality/Value – The paper suggests that instead of using traditional financial-oriented management control systems, organizations need more focus on emerging SCS as a means of achieving sustainability objectives. In particular, the paper proposes different SCS tools that can be used in proactive strategic responses to sustainability pressures in terms of (i) specifying and communicating sustainability objectives, (ii) monitoring sustainability performance, and (iii) providing motivation by linking sustainability rewards to performance.

Article
Publication date: 1 January 1979

In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still…

Abstract

In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still be covered by the Act if she were employed on like work in succession to the man? This is the question which had to be solved in Macarthys Ltd v. Smith. Unfortunately it was not. Their Lordships interpreted the relevant section in different ways and since Article 119 of the Treaty of Rome was also subject to different interpretations, the case has been referred to the European Court of Justice.

Details

Managerial Law, vol. 22 no. 1
Type: Research Article
ISSN: 0309-0558

Book part
Publication date: 19 September 2014

Nikolaos Kavadis and Xavier Castañer

To show that differences in the extent to which firms engage in unrelated diversification can be attributed to differences in ownership structure.

Abstract

Purpose

To show that differences in the extent to which firms engage in unrelated diversification can be attributed to differences in ownership structure.

Methodology/approach

We draw on longitudinal data and use a panel analysis specification to test our hypotheses.

Findings

We find that unrelated diversification destroys value; pressure-sensitive Anglo-American owners in a firm’s equity reduce unrelated diversification, whereas pressure-resistant domestic owners increase unrelated diversification; the greater the firm’s free cash flow, the greater the negative effect of pressure-sensitive Anglo-American owners on unrelated diversification.

Research limitations/implications

We contribute to corporate governance and strategy research by bringing in owners’ institutional origin as a shaper of owner preferences in particular with regards to unrelated diversification. Future research may expand our investigation to more than one home institutional context, and theorize on institutional origin effects beyond the dichotomy between Anglo-American and non-Anglo-American (not oriented toward shareholder value maximization) owners.

Practical implications

Policy makers, financial analysts, owners, and managers may want to reflect about the implications of ownership structure, as well as promoting or joining corporations with particular ownership configurations.

Social implications

A shareholder value-destroying strategy, such as unrelated diversification has adverse consequences for society at large, in terms of opportunity costs, that is, resources could be allocated to value-creating activities instead. Promoting an ownership configuration that creates value should contribute to social welfare.

Originality/value

Owners may not be exclusively driven by shareholder value maximization, but can be influenced by normative beliefs (biases) stemming from the institutional context they originate from.

Article
Publication date: 1 December 1999

Todd J. Maurer and Jerry K. Palmer

Within a large telecommunications company, this study applied the Theory of Planned Behavior to understand managers’ intentions to improve their skills following peer/subordinate…

3487

Abstract

Within a large telecommunications company, this study applied the Theory of Planned Behavior to understand managers’ intentions to improve their skills following peer/subordinate feedback. Survey responses from 127 managers who had just received their feedback results showed that three types of variables were associated with managers’ intentions to improve their skills. First, perceived favorable outcomes or benefits of improvement had differential relationships with intentions for on‐ and off‐the‐job strategies for improvement. Second, and independent of perceived benefits, perceived social pressures for improvement were associated with intentions to improve, illustrating that “voluntary” development behavior can be related to both perceived rewards (a pull) and social pressures (a push). Third, ratees’ perceived control over their own improvement was also related to intentions, illustrating the important role that this factor may play in development. In two subsequent waves of feedback, actual improvement in the managers’ peer/subordinate ratings following initial feedback was also examined in relation to intentions. Suggestions for future research are also offered.

Details

Journal of Management Development, vol. 18 no. 9
Type: Research Article
ISSN: 0262-1711

Keywords

Book part
Publication date: 27 April 2004

Morris Zelditch

Three theories of legitimacy – Dornbusch and Scott’s “Evaluation and the Exercise of authority” (EEA), Walker and Zelditch’s “Legitimacy and the Stability of Authority” (LSA), and…

Abstract

Three theories of legitimacy – Dornbusch and Scott’s “Evaluation and the Exercise of authority” (EEA), Walker and Zelditch’s “Legitimacy and the Stability of Authority” (LSA), and Meyer and Rowan’s “Institutonalized Organizations” (IO) – are integrated into a single consistent theory interrelating the internal and external legitimacy processes of organizations. One consequence of IO, the decoupling of sanctions, evaluations, and performance, contradicts EEA and LSA. The contradiction is addressed by aligning the scope of the three theories, which proves to be the source of the contradiction, accommodating their principles to the change in their scope. Translating their terms into a single, consistent language, auxiliary principles are formulated that interrelate their legitimacy processes and conditionalize pressures for evaluation and control and therefore the decoupling of sanctions, evaluations, and performance – the conditions depending on type of environment, extent of dependence on it, and its organization. Integration does not alter the basic principles of EEA or IO but does correct LSA’s over-estimation of the stability of authority and provides IO with a mechanism by which and refines the conditions under which sanctions, evaluations, and performance come to be decoupled.

Details

Legitimacy Processes in Organizations
Type: Book
ISBN: 978-0-76231-008-1

Book part
Publication date: 6 November 2015

Patricio Rojas

There has been much debate in the literature regarding whether political pressures are beneficial or detrimental to public agencies’ performance and outcomes. This chapter…

Abstract

Purpose

There has been much debate in the literature regarding whether political pressures are beneficial or detrimental to public agencies’ performance and outcomes. This chapter explores under what conditions, if any, do political pressures have any positive effects.

Methodology/approach

A survey methodology and multivariate regression models are applied to assess the relationship between political pressures and public agencies’ performance and outcomes, using data from South-America and Europe. The theoretical scope is developed drawing from the public sector, management control, and goal-setting literatures.

Findings

The effects of political pressures on public agencies’ performance and public officers’ job satisfaction are moderated by technical certainty. At low levels of technical certainty political pressures have negative effects while at high levels they have positive effects.

Research limitations/implications

All limitations of survey research apply.

Practical implications

Governments, public officers, and politicians should take into account the dynamics described in this study so as to limit the negative effects of political pressures and take advantage of the positive ones.

Originality/value

This is the first study to suggest that the effects of political pressures on public agencies vary depending on the nature of the task public agencies perform. The results reported here bring a new perspective to the literature, helping to clarify prior conflicting results. In addition, the fact that results are consistent for South American and European public agencies suggests that these findings might be generalizable across cultural boundaries.

Details

Contingency, Behavioural and Evolutionary Perspectives on Public and Nonprofit Governance
Type: Book
ISBN: 978-1-78560-429-4

Keywords

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