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Publication date: 14 December 2023

You-De Dai, Giun-Ting Yeh, Tsungpo Tsai, Yi-Chun Chen and Yuan-Chiu Chen

This study develops a structural model to examine the relationships among subjective perception of health, subjective perception of economic and social support, the perceived

Abstract

This study develops a structural model to examine the relationships among subjective perception of health, subjective perception of economic and social support, the perceived freedom in leisure, leisure satisfaction, and the well-being of elders. The subject of this study is the elderly who participated in leisure activities at Evergreen Academy in Kaohsiung City. Convenience sampling and quota sampling are adopted. 1,200 self-administered questionnaires are distributed, and 535 are valid, with a response rate of 45%. The results of this study show that subjective perception of health will positively affect perceived freedom in leisure; subjective perception of economics will positively affect perceived freedom in leisure and well-being; social support will positively affect perceived freedom in leisure, leisure satisfaction, and well-being; perceived freedom in leisure will positively affect leisure satisfaction and well-being; leisure satisfaction will positively affect well-being. There are significant differences in the subjective perception of economic and social support between male and female elders. There are significant differences in the subjective perception of economic, leisure satisfaction, and well-being among those with different education levels.

Article
Publication date: 4 November 2022

Fang Qin, Wei Le, Min Zhang and Yujia Deng

The boom in livestreaming commerce (LSC) has brought significant changes to social interaction methods. Understanding customer engagement in LSC is critical for online sellers who…

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Abstract

Purpose

The boom in livestreaming commerce (LSC) has brought significant changes to social interaction methods. Understanding customer engagement in LSC is critical for online sellers who try to enhance the social influence and improve marketing effectiveness of LSC. Based on the stimulus–organism–response (S–O–R) paradigm, this study aims to develop a model to investigate the effects of perceived attributes of LSC (real-time interaction, perceived proximity and perceived authenticity) on social support (informational and emotional support) and subsequent engagement.

Design/methodology/approach

An online survey is conducted to collect data from LSC customers, and data are analyzed using SPSS and SmartPLS.

Findings

The results indicate that informational and emotional support are positively affected by real-time interaction, perceived proximity and perceived authenticity. In turn, informational and emotional support enable and mediate the prediction of customer engagement intention in LSC.

Originality/value

Prior LSC studies tend to focus on the motivation influencing LSC engagement from the perspective of perceived value. This study confirms the importance of perceived attributes of LSC in driving customer engagement from the perspective of social support.

Details

Journal of Service Theory and Practice, vol. 33 no. 1
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 29 July 2014

Cort W. Rudolph, Jesse S. Michel, Michael B. Harari and Tyler J. Stout

Despite the abundance of research on work social support and work-family conflict, the generalizability of these relationships to immigrant and non-immigrant Hispanics is still…

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Abstract

Purpose

Despite the abundance of research on work social support and work-family conflict, the generalizability of these relationships to immigrant and non-immigrant Hispanics is still unknown. Based on role and cultural theories, the purpose of this paper is to provide an empirical examination of these relationships within this growing yet understudied population.

Design/methodology/approach

Survey data were collected from a diverse sample of employed immigrant and non-immigrant Hispanics from a broad set of occupational groups within Miami, Florida (USA). Structural equation modeling (SEM) was used to test hypotheses. Multi-group analyses were conducted to test for differences in model fit and parameter estimates between the immigrant and non-immigrant subgroups.

Findings

The hypothesized model fit the data well, with a significant positive relationship between perceived organizational social support and perceived supervisor social support, a significant negative relationship between perceived organizational social support and work-to-family conflict, and a significant negative relationship between perceived supervisor social support and family-to-work conflict. Multi-group SEM, which offered acceptable model fit, suggests that perceived organizational social support is associated with reduced work-family conflict for immigrant but not for non-immigrant Hispanics, and perceived supervisor social support is associated with reduced work-family conflict for non-immigrant but not for immigrant Hispanics.

Research limitations/implications

Cross-sectional data do not allow for strong causal interpretations.

Practical implications

Perceived work social support is an important indicator of work-family conflict for both immigrant and non-immigrant Hispanics, although specific relationships can differ based on immigration status.

Originality/value

Few studies have investigated differences in work-family conflict between non-immigrant and immigrant Hispanics.

Details

Cross Cultural Management, vol. 21 no. 3
Type: Research Article
ISSN: 1352-7606

Keywords

Article
Publication date: 20 April 2015

Ahmet Oguz Akturk

The purpose of this paper is to determine the cyberbullying sensitivity levels of high school students and their perceived social supports levels, and analyze the variables that…

2093

Abstract

Purpose

The purpose of this paper is to determine the cyberbullying sensitivity levels of high school students and their perceived social supports levels, and analyze the variables that predict cyberbullying sensitivity. In addition, whether cyberbullying sensitivity levels and social support levels differed according to gender was also investigated. While current communication technologies such as mobile phones, the Internet and social network sites provide new opportunities for learning and interaction, they may also pose a threat to personal security. The rapid increase in access to information and communication technologies by young people can also cause those technologies to be used for bullying their peers – called cyberbullying.

Design/methodology/approach

In this study, the cyberbullying sensitivity levels of high school students and their perceived social support levels were determined, and some variables (perceived social support, gender and academic success) which predicted sensitivity related to cyberbullying were analyzed. A total of 433 students studying in a large public high school located at the middle part of Turkey voluntarily participated in this study.

Findings

The findings of this research show that both the cyberbullying sensitivities of the students and their levels of the perceived social support were high and that both the cyberbullying sensitivities of the female students and their perceived social support levels were higher than the ones of the male students. Based on the result of stepwise regression analysis that investigate the predicting factors related to cyberbullying sensitivities of the students, perceived social support was found to be the strongest predicting factor.

Originality/value

It can be seen that most young people have little information about cyberbullying and they lack information about basic e-security applications. Accordingly, most young people are victims or potential victims of cyberbullying. In conclusion, to remove victimhood due to cyberbullying or reduce it to a minimum from an optimistic point of view, not only risky processes but also how the environment should protect young people from developing incompatible behaviors and how to increase their sensitivity should be taken into consideration. It may be said that the findings that we obtained in our research may contribute to relevant studies from the point of developing preventive programs against cyberbullying.

Details

Interactive Technology and Smart Education, vol. 12 no. 1
Type: Research Article
ISSN: 1741-5659

Keywords

Article
Publication date: 15 June 2021

Xi Hu, Zhenjiao Chen, Robert M. Davison and Yaqin Liu

This study aims to investigate the factors influencing consumers' continued social commerce (s-commerce) intention and its underlying mechanism.

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Abstract

Purpose

This study aims to investigate the factors influencing consumers' continued social commerce (s-commerce) intention and its underlying mechanism.

Design/methodology/approach

The authors define continued s-commerce intention as consumers' intention to continually participate in s-commerce activities, namely, requesting and sharing commercial information. Grounded in the motivation theory, perceived usefulness and perceived enjoyment are identified in this study as the motives behind consumers' continued s-commerce intention. Given the indispensable social facet of s-commerce, the authors include social support as another critical social factor motivating continuance intention. Furthermore, users' perceptions are affected by prior s-commerce outcomes, which concern the effectiveness of the commercial information exchange process. Research suggests that in such a context, the result of communication is jointly determined by source credibility and interactive relationships amongst individuals. Whilst source credibility determines the usefulness of the information transmitted, a social interaction supports this process. Therefore, source credibility and social interactions are crucial to the outcomes of s-commerce, which, in turn, affect consumers' perceived usefulness, perceived enjoyment and social support in s-commerce. Building on these arguments, the authors propose our research model and then test the hypotheses via a survey.

Findings

The authors find that consumers' perceived usefulness and informational social support of s-commerce directly affect their continued s-commerce intention. Moreover, perceived enjoyment leads to continued s-commerce intention via the mediation of perceived usefulness, whilst emotional social support influences continued s-commerce intention through the mediator of informational social support. In addition, source credibility is a significant antecedent of consumers' usefulness, enjoyment and social support perceptions, whilst a social interaction significantly impacts perceived enjoyment and social support.

Originality/value

Various consumer behaviours in s-commerce have been studied; however, the continuance intention to participate in the s-commerce activity remains unknown. This empirical study fills this research gap. Moreover, the authors initially reveal s-commerce participants' utilitarian orientation in the post-adoption stage: perceived usefulness and informational social support affect continuance intention more directly than perceived enjoyment and emotional social support. Further, prior studies on information systems continuance have mainly focused on technical features. By identifying the influence from social factors, i.e. social support, this work extends the literature on information systems continuance.

Open Access
Article
Publication date: 17 June 2021

Chenglong Li, Hongxiu Li and Reima Suomi

An empirical study investigated the antecedents to perceived usefulness (PU) and its consequences in the context of smoking cessation online health communities (OHCs).

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Abstract

Purpose

An empirical study investigated the antecedents to perceived usefulness (PU) and its consequences in the context of smoking cessation online health communities (OHCs).

Design/methodology/approach

To validate a research model for perceived informational support, perceived emotional support and perceived esteem support, the authors conducted a partial-least-squares analysis of empirical data from an online survey (N = 173) of users of two smoking cessation OHCs. The proposed model articulates these as antecedents to PU from a social support perspective, and knowledge sharing and continuance intention are expressed as consequences of PU.

Findings

The empirical study identified that the PU of smoking cessation OHCs is influenced by perceived emotional support and perceived esteem support, and perceived informational support indirectly affects PU via these factors. In turn, PU exerts a positive influence on both knowledge sharing and continuance intention. Also, knowledge sharing positively affects continuance intention.

Originality/value

The study contributes to scholarship on users' postadoption behavior in the context of smoking cessation OHCs by disentangling the antecedents to PU from a social support perspective and pinpointing some important consequences of PU. The research also has practical implications for managing smoking cessation OHCs.

Details

Internet Research, vol. 32 no. 7
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 4 August 2022

Guanghui Qiao, Yating Cao and Junmiao Zhang

The physiological and psychological issues that limit people with vision impairment make it difficult for them to participate in tourism activities and enjoy the various benefits…

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Abstract

Purpose

The physiological and psychological issues that limit people with vision impairment make it difficult for them to participate in tourism activities and enjoy the various benefits of tourism. This study aims to construct a theoretical model of the tourism-influencing factors that can lead to problems for people with vision impairment to meet their travel desires and improve their enjoyment of life.

Design/methodology/approach

This study adopted a mixed-methods approach. A theoretical model of the tourism-influencing factors for people with vision impairment was constructed based on grounded theoretical analysis of interviews and was then tested in a quantitative survey.

Findings

In the first stage, a new theoretical model of the tourism-influencing factors for people with vision impairment was conducted. In the second stage, five research hypotheses arising from the theoretical model were tested in a quantitative survey. The results show that internal psychological perception, perceived behavioural control and perceived social intention have a significant positive impact on the tourism intention behaviour of people with vision impairment. However, subjective norms do not significantly influence the tourism behaviour intention of people with vision impairment.

Originality/value

The right to tourism should be available to disabled as well as to able-bodied people. Few tourism research studies have focused on people with vision impairment, and the influencing factors on the behaviour of people with vision impairment have not received due attention. This study extends the theoretical model of the theory of planned behaviour and provides a new perspective for understanding the travel behaviour intention of people with vision impairment.

目的

视障者受生理和心理问题的限制, 较难参与旅游活动并享受旅游带来的各种好处。本研究旨在构建出视障者旅游行为影响因素理论模型, 以满足视障群体的旅游需求, 并提高他们的生活幸福感。

设计/方法/途径

本研究采用混合研究方法。以访谈为基础进行扎根理论分析, 构建出视障者旅游行为影响因素的理论模型, 并通过定量研究验证模型。

发现

第一阶段, 构建了视障者旅游行为影响因素的新理论模型。第二阶段, 根据构建出的理论模型提出五个研究假设, 并通过定量研究进行验证。研究结果显示内在心理感知、知觉行为控制和社会支持感知对视障者旅游行为意向存在显著正向影响, 而主观规范对视障者旅游行为意向的影响不显著。

独创性

视障者同健全者拥有平等的旅游权利。但旅游研究中针对视障群体的研究很少, 对视障者旅游行为影响因素的研究更未得到应有的重视。本研究拓展了计划行为理论模型, 为理解视障者旅游行为意向提供了新的视角。

Objetivo

La limitación de los problemas físicos y psicológicos de las personas con discapacidad visual, dificulta su participación en actividades turísticas y el disfrute de los beneficios del turismo. El objetivo de este estudio es construir un modelo teórico de los factores que influyen en el turismo y que puedan causar problemas a las personas con discapacidad visual para satisfacer sus deseos turísticos y mejorar su disfrute de la vida.

Diseño/metodología/enfoque

En este estudio se utilizó un método mixto. Sobre la base del análisis de la teoría de la raíz de la entrevista, se construye el modelo teórico de los factores que influyen en el turismo de las personas con discapacidad visual.

Conclusiones

En la primera etapa, se establece un nuevo modelo teórico sobre los factores que influyen en el turismo de las personas con discapacidad visual. En la segunda etapa, se investigan cuantitativamente las cinco hipótesis de investigación presentadas por el modelo teórico. Los resultados mostraron que la percepción psicológica interna, el control del comportamiento percibido y la intención social percibida tenían un efecto positivo significativo en el comportamiento de la intención turística de los pacientes con discapacidad visual. Sin embargo, las normas subjetivas no tienen un efecto significativo en la intención de comportamiento turístico de las personas con discapacidad visual.

Originalidad

Las personas con discapacidad y las personas sanas tienen derecho al turismo. Pocas investigaciones turísticas se centran en las personas con discapacidad visual, y no se presta la debida atención a los factores que influyen en el comportamiento de las personas con discapacidad visual. Este estudio amplió el modelo teórico de la teoría del comportamiento planificado y proporcionó una nueva perspectiva para entender la intención de comportamiento de viaje de las personas con discapacidad visual.

Article
Publication date: 4 November 2014

Gaëtane Caesens, Florence Stinglhamber and Gaylord Luypaert

The purpose of this paper are twofold. First, the authors examined the effects of two types of working hard (i.e. work engagement, workaholism) on employees’ well-being (i.e. job…

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Abstract

Purpose

The purpose of this paper are twofold. First, the authors examined the effects of two types of working hard (i.e. work engagement, workaholism) on employees’ well-being (i.e. job satisfaction, perceived stress, and sleep problems). Second, the authors tested the extent to which both types of working hard mediate the relationship between three types of work-related social support (i.e. perceived organizational support, perceived supervisor support, and perceived coworker support) and employees’ well-being.

Design/methodology/approach

An online questionnaire was administered to 343 PhD students.

Findings

Results revealed that work engagement mediates the relationships between perceived organizational support and job satisfaction and perceived stress. Perceived organizational support has also a direct positive impact on job satisfaction and a direct negative impact on perceived stress and sleep problems. Furthermore, work engagement mediates the influence of perceived supervisor support on job satisfaction and perceived stress. Finally, workaholism was found to mediate the relationships between perceived coworker support, and job satisfaction, perceived stress, and sleep problems.

Practical implications

The findings suggest that managers should promote practices in order to foster work engagement and prevent workaholism. In line with this, the findings indicated that the most powerful source of support that fosters work engagement is perceived supervisor support. Organizations should, therefore, train their supervisors to be supportive in their role of directing, evaluating and coaching subordinates or encourage supervisors to have regular meetings with their subordinates. Additionally, the results showed that perceived coworker support is the only source of work-related social support that has a negative influence on workaholism. Managers should foster coworker support, for instance by encouraging informal mentoring among employees in order to build a strong social network.

Originality/value

Because scholars argued that each type of work-related social support might have different consequences and might vary in terms of strength of associations with their outcomes, the study aimed to examine the concomitant effects of three forms of work-related social support on two types of working hard which, in turn, influence employees’ well-being.

Details

Career Development International, vol. 19 no. 7
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 24 July 2023

Mehree Iqbal, Louis Geneste and Paull Weber

This paper aims to contribute to the field of social entrepreneurship by exploring the interrelationships among the antecedents of social entrepreneurial intention (SEI) through…

Abstract

Purpose

This paper aims to contribute to the field of social entrepreneurship by exploring the interrelationships among the antecedents of social entrepreneurial intention (SEI) through the lens of Mair Noboa model (MNM). In recent years, many researchers have applied the antecedents of MNM to determine SEI. However, interrelationship among these antecedents has not been a focus of enquiry despite the repeated scholarly calls.

Design/methodology/approach

Applying quantitative methodology, the data was collected from a Web-based survey distributed across Bangladesh (N = 412). Data analysis was carried out based on the covariance-based structural equation modelling technique to confirm the hypotheses. The final measurement and structural models met all the requirements for reliability, model fit, convergent validity and discriminant validity. The proposed hypotheses were tested based on direct relationships and mediating effects.

Findings

The findings suggested that interrelationships among these antecedents do increase individuals’ intentions to become social entrepreneurs.

Originality/value

This paper fills an important knowledge gap by exploring the interrelationships among moral obligation, empathy, perceived social support and social entrepreneurial self-efficacy. This paper stressed identifying whether the SEI enhances through the interrelationships among these antecedents or not. The study findings bring new theoretical and practical implications on the role of empathy, moral obligation, perceived social support and social entrepreneurial self-efficacy.

Details

Social Enterprise Journal, vol. 19 no. 5
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 15 February 2019

Luis V. Casaló and Jaime Romero

Encouraging travelers to create value that benefits firms is of great relevance for companies that operate in online contexts. The purpose of this study is to investigate…

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Abstract

Purpose

Encouraging travelers to create value that benefits firms is of great relevance for companies that operate in online contexts. The purpose of this study is to investigate, focusing on online travel agencies, how monetary promotions (i.e. economic incentives) and non-monetary promotions (i.e. draws and contests) conducted through social media enhance customers’ voluntary behaviors (i.e. suggestions, word of mouth, and social media interactions) that go beyond brand choice, which may provide benefit to firms.

Design/methodology/approach

The research model draws on the social exchange theory, equity theory and the concept of perceived support – how customers perceive that companies care about their well-being. The authors collect information from 491 users of online travel agencies in Spain and test their hypotheses using partial least squares. They also evaluate the existence of indirect effects.

Findings

Promotions developed by companies make customers more likely to perform, voluntarily, the helping behaviors of suggestions, word of mouth and social media interactions, through the influence of perceived support.

Research limitations/implications

Use of a single survey to collect measures and restriction of the sample to Spanish-speaking travelers suggests caution in generalizing the results. Future research could investigate other company-initiated actions and other value-creating behaviors of travelers.

Practical implications

Promotions help develop perceived support for customers, which leads to voluntary, valuable traveler behaviors. Promotions may be also sufficient to trigger some customer behaviors, such as word-of-mouth.

Originality/value

Based on the social exchange and equity theories, this paper investigates the influence of social media promotions on customers’ voluntary behaviors via perceived support.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

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