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Article
Publication date: 18 July 2023

Ragna Kemp Haraldsdottir, Fiorella Foscarini, Charles Jeurgens, Pekka Henttonen, Gillian Oliver, Seren Wendelken and Viviane Frings-Hessami

The purpose of this paper was to investigate how recordkeepers in Canada, Finland, the Netherlands, New Zealand, Iceland and Italy experienced accomplishing their tasks from home…

Abstract

Purpose

The purpose of this paper was to investigate how recordkeepers in Canada, Finland, the Netherlands, New Zealand, Iceland and Italy experienced accomplishing their tasks from home over varying lengths of time during the COVID-19 pandemic.

Design/methodology/approach

A multilingual survey including 44 questions was designed and administered to the six countries identified above in 2022. This research was preceded by an environmental scan looking at existing studies considering archival and records management responses to the pandemic.

Findings

The impact of working from home on recordkeeping and, more generally, work performance was perceived differently by the survey respondents depending on various factors. The study also identified a number of similarities across countries, such as an increased awareness of the importance of records management shared by organizational actors. Surprisingly, the pandemic did not appear to have a great impact on the perceived quality of records management.

Originality/value

To the best of the authors’ knowledge, this is the first study aiming to capture records professionals’ perceptions of their role while working from home during the pandemic.

Details

Records Management Journal, vol. 33 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Open Access
Article
Publication date: 24 May 2024

Aliyu Abubakar Lawan and Pekka Henttonen

This study aims to examine the connection between the integrity of records and the effectiveness of anti-corruption investigations. The objective is to determine how the quality…

Abstract

Purpose

This study aims to examine the connection between the integrity of records and the effectiveness of anti-corruption investigations. The objective is to determine how the quality of records affects the efficiency of anti-corruption investigations.

Design/methodology/approach

This study uses a qualitative, exploratory case study approach, with data collected through interviews with 15 anti-corruption investigators in 2020 in Nigeria. The data were analysed using thematic analysis.

Findings

The results indicate that the efficiency of anti-corruption investigations depends on the quality of the evidence. Proper recordkeeping, which maintains the integrity of records, is crucial for efficient anti-corruption investigations. Inadequate recordkeeping practices that do not adhere to the lifecycle concept are often driven by corruption and can significantly hinder the efficiency of anti-corruption investigations by causing delays in obtaining crucial evidence.

Originality/value

From a records management perspective, this study highlights the impact of unreliable evidence on every corruption investigation effort and the motives behind rendering the process unproductive. Accountability forums must enforce adherence to proper recordkeeping procedures to ensure the desired investigative outcomes with minimal resources, time and effort to combat corruption.

Details

Records Management Journal, vol. 34 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 12 July 2011

Pekka Henttonen and Kimmo Kettunen

This paper seeks to examine how an electronic records management system has been used in a Finnish government agency. In particular, it aims to study the relationship between

15073

Abstract

Purpose

This paper seeks to examine how an electronic records management system has been used in a Finnish government agency. In particular, it aims to study the relationship between functional classification scheme and the way users in different organisational units and at different organisational levels have employed the system. The goal is to examine whether electronic records management systems were easier to use if the system “knew” what functional classes the user (or other employees in the user's organisational unit) typically need in their work.

Design/methodology/approach

The study is based on two sources. The first source is metadata in records that were captured in the electronic records management system of the agency. It reflects actual behaviour of users when they interact with the system and classification of records. The second source is distribution of functions to organisational units in the light of policy documents and a survey made in the organisation. The study compares the two sources to see how the users have employed the electronic records management system in their work and how this relates to organisational structure and supposed usage of the system.

Findings

In general, individual employees employ only a small part of the classification. However, this does not apply at a higher level in the organisational hierarchy: the higher the person's position in the hierarchy, the more classes he/she is likely to use in the work. Regardless of the position, the classes are generally those identified as belonging to the employee's unit.

Research limitations/implications

The study is based on one agency with a functional organisational structure. The findings may not apply to organisations where job descriptions are fluid. They should also be tested in more complex organisational settings. One could develop new methods of automated classification which combine analysis of document content with contextual reasoning about the likely functional classes.

Practical implications

Access to electronic records management systems could be facilitated by creating in systems user/unit profiles defining what functional classes the user is most likely to need in their work. It would also be useful if systems simply remembered what functional classes the user has needed in the past.

Originality/value

The study offers insight into how an electronic records management system is used in an organisation. This is valuable for companies developing records management software and persons trying to gain a deeper understanding of records management in organisations.

Details

Records Management Journal, vol. 21 no. 2
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 20 February 2009

Pekka Henttonen

The article compares MoReq and Finnish SÄHKE specifications to see their differences and similarities. Both MoReq and SÄHKE set requirements to functionality and metadata of ERM

1063

Abstract

Purpose

The article compares MoReq and Finnish SÄHKE specifications to see their differences and similarities. Both MoReq and SÄHKE set requirements to functionality and metadata of ERM systems and define a XML‐scheme for exporting records from the systems. Thus, both specifications are quite similar in some sense. This article seeks to find out whether there is an easy way for harmonizing both.

Design/methodology/approach

The study is based on textual sources.

Findings

MoReq and SÄHKE are quite incompatible when one looks at data models, elements and functional requirements. There are also some similarities, but no clear path from one specification to another.

Practical implications

There is no easy way for turning a SÄHKE‐approved system into MoReq certified system (or vice versa). Harmonizing SÄHKE with MoReq would require major revisions in SÄHKE and also a policy change in Finland.

Originality/value

Because the SÄHKE specification is available only in Finnish, its content is largely unknown outside the country. There are no similar studies.

Details

Records Management Journal, vol. 19 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 22 November 2011

Sari Mäkinen and Pekka Henttonen

All organisations may not have the same motivations for investing in records management. For some organisations the benefits of records management are more important than for

5875

Abstract

Purpose

All organisations may not have the same motivations for investing in records management. For some organisations the benefits of records management are more important than for others. It can be hypothesised that an organisation with a “natural” motivation for records management controls records processes more thoroughly than an organisation without a similar motivation. However, it is not understood how organisational context affects records management. In this paper the aim is to examine what motivations there are for an organisation to invest in records management especially in a mobile working environment.

Design/methodology/approach

Aspects explored were ISO standards, and record users in three different organisations. The empirical data were gathered by interviews with 25 respondents and qualitative analysis of the ISO 15489 standard content. Results from the interviews were compared with the ISO standard. For this purpose, quantitative analysis was used to identify and categorise motivations given in the standard.

Findings

Respondents highlighted information‐based and work‐process related ISO motivations. In general, internal motivations were emphasised and cultural‐societal goals were practically not mentioned at all. For mobile users records management is a tool to manage information and support their own and colleagues' work processes. The organisation's function affects the nature of the records produced, and this has an impact on users' attitude towards and knowledge of records management.

Originality/value

Analysis of motivations in the ISO 15489‐1 standard gives a new perspective to organisational records management. The motivations complement the picture given by studies of records usage in organisations.

Details

Records Management Journal, vol. 21 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Content available
Article
Publication date: 20 February 2009

Julie McLeod

504

Abstract

Details

Records Management Journal, vol. 19 no. 1
Type: Research Article
ISSN: 0956-5698

Content available
Article
Publication date: 12 July 2011

Julie McLeod

450

Abstract

Details

Records Management Journal, vol. 21 no. 2
Type: Research Article
ISSN: 0956-5698

Content available
Article
Publication date: 12 June 2009

Julie McLeod

415

Abstract

Details

Records Management Journal, vol. 19 no. 2
Type: Research Article
ISSN: 0956-5698

Content available
Article
Publication date: 22 November 2011

Julie McLeod

510

Abstract

Details

Records Management Journal, vol. 21 no. 3
Type: Research Article
ISSN: 0956-5698

Article
Publication date: 8 November 2022

Ernesto Tavoletti and Vas Taras

This study aims to offer a bibliometric analysis of the already substantial and growing literature on global virtual teams (GVTs).

Abstract

Purpose

This study aims to offer a bibliometric analysis of the already substantial and growing literature on global virtual teams (GVTs).

Design/methodology/approach

Using a systematic literature review approach, it identifies all articles in the Web of Science from 1999 to 2021 that include the term GVTs (in the title, the abstract or keywords) and finds 175 articles. The VOSviewer software was applied to analyze the bibliometric data.

Findings

The analysis revealed three dialogizing research clusters in the GVTs literature: a pioneering management information systems and organizational cluster, a general management cluster and a growing international management and behavioural studies cluster. Furthermore, it highlights the most cited articles, authors, journals and nations, and the network of strong and weak links regarding co-authorships and co-citations. Additionally, this study shows a change in research patterns regarding topics, journals and disciplinary approaches from 1999 to 2021. Finally, the analysis illustrates the position and centrality in the network of the most relevant actors.

Practical implications

The findings can guide management practitioners, educators and researchers to the most meaningful clusters of publications on GVTs, and help navigate and make sense of the vast body of the available literature. The importance of GVTs has been growing in the past two decades, and Covid-19 has accelerated the trend.

Originality/value

This study provides an updated and comprehensive systematic literature review on GVTs. To the best of the authors’ knowledge, it is also the first systematic literature review and bibliometry on GVTs. It concludes by suggesting future research paths.

Details

Management Research Review, vol. 46 no. 8
Type: Research Article
ISSN: 2040-8269

Keywords

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