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Article
Publication date: 10 January 2020

Min-Ling Liu, Chieh-Peng Lin, Mei-Liang Chen, Pei-Chun Chen and Kuang-Jung Chen

The purpose of this paper is to propose a moderated mediation model to explain how corporate social responsibility (CSR) and ethical leadership influence knowledge sharing…

Abstract

Purpose

The purpose of this paper is to propose a moderated mediation model to explain how corporate social responsibility (CSR) and ethical leadership influence knowledge sharing and job dedication through the mediating mechanism of positive affective tone and cognitive meaningfulness.

Design/methodology/approach

The research hypotheses were empirically tested using a survey of employees from the high-tech industry in Taiwan. The research constructs in this study were measured using five-point Likert scales modified from existing literature. The survey data were empirically analyzed with two-step structural equation modeling (SEM) and regression analysis.

Findings

The empirical results of this study reveal that CSR and ethical leadership positively relate to positive affective tone and cognitive meaningfulness. Knowledge sharing is positively affected by positive affective tone whereas job dedication is positively affected by positive affective tone and cognitive meaningfulness. While the relationship between positive affective tone and job dedication is positively moderated by job demand, the relationship between cognitive meaningfulness and job dedication is negatively moderated by job demand.

Originality/value

This study elucidates the ethical influences from organizations (i.e. CSR) and leaders (i.e. ethical leadership) respectively to explain affective and cognitive processes involved in work situations. At the same time, by clarifying the moderating role of job demand, this study provides valuable implications for managers to effectively leverage job demand for increasing employees’ job dedication.

Details

Leadership & Organization Development Journal, vol. 41 no. 1
Type: Research Article
ISSN: 0143-7739

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Article
Publication date: 20 May 2020

Ming-Chao Wang, Pei-Chen Chen and Shih-Chieh Fang

Environmental turbulence represents a double-edged sword, simultaneously fueling and hindering a firm’s entrepreneurial orientation (EO). Drawing on the theories of EO and…

Abstract

Purpose

Environmental turbulence represents a double-edged sword, simultaneously fueling and hindering a firm’s entrepreneurial orientation (EO). Drawing on the theories of EO and network relationships, this study aims to develop and test a conceptual model that provides a nuanced account of the relationship between environmental turbulence and firm EO.

Design/methodology/approach

Data for this study were collected using a survey of high-technology firms in Hsinchu Science Park (HSP) in Taiwan. Questionnaires were mailed to 297 high-technology firms in the semiconductor, photoelectric and communication industries within HSP. Completed questionnaires were received from 94 firms, which included responses from 94 research and development managers and 462 employees.

Findings

The results reveal that the degree of environmental turbulence exhibits an inverted U-shaped relationship with a firm’s EO. Moreover, this relationship is positively moderated by network relationships between firms, but negatively moderated by organizational inertia.

Originality/value

The empirical and conceptual findings have important implications for understanding EO, because the findings explain causal relationships that transform a firm’s interactive and inner control capabilities into firm-level results.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 1
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 20 May 2021

Pei-Chi Chen and Nai-Wen Chi

Based on the service-profit chain perspective, this study investigates whether service-oriented human resource practices can enhance customer outcomes through motivational…

Abstract

Purpose

Based on the service-profit chain perspective, this study investigates whether service-oriented human resource practices can enhance customer outcomes through motivational mechanisms (i.e. intrinsic/extrinsic satisfaction) as well as emotional mechanisms (i.e. emotional labor strategies).

Design/methodology/approach

This study collected paired data from 220 service workers and their customers at different time points from 80 service firms. Multilevel path-analysis was conducted to test the proposed hypotheses.

Findings

Our results indicate that firm-level extensive training is positively related to service workers' intrinsic job satisfaction, which in turn increases deep acting. In addition, firm-level incentive compensation is positively associated with service workers' extrinsic job satisfaction, which in turn reduces surface acting. Finally, service employee's deep acting enhances customer loyalty and willingness to recommend via customer satisfaction.

Practical implications

The service organization should (1) stress the importance of incentive compensation to decrease surface acting via enhancing extrinsic job satisfaction and (2) provide extensive service training to improve service employees' intrinsic satisfaction and deep acting, leading to favorable customer outcomes.

Originality/value

The present study identifies the critical roles of motivational and emotional mechanisms in transferring service-oriented human resource practices to customer outcomes and employing rigorous research design to enhance the internal/external validity of our findings.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 5 June 2017

Pei-Chen Chen, Ming-Chao Wang and Shih-Chieh Fang

Based on agency perspective on temporary agency workers, the purpose of this paper is to explore the relationship between firms’ agency problems and agency cost on agency…

Abstract

Purpose

Based on agency perspective on temporary agency workers, the purpose of this paper is to explore the relationship between firms’ agency problems and agency cost on agency workers; moreover, intrinsic motivation and extrinsic motivation are considered in seeking to understand how they moderate this relationship.

Design/methodology/approach

Using the Hsinchu Science Park directory of corporate affiliations as a sample frame, the authors adopted a paired questionnaire which included two parts in order to consider the possible problem of common method variances. The first part is completed by the manager of the firms and the second part is completed by his/her temporary agency workers. Finally, 94 firms completed questionnaires, providing a total sample of 94 R&D managers and 458 temporary agency workers. The rate of participation was 31.65 percent.

Findings

Using a questionnaire survey of 94 high-tech firms, from which a total of 94 R&D managers and 458 temporary agency workers participated, the results show that firms’ agency problems have a positive influence on the agency cost of monitoring temporary agency workers. In addition, while this relationship is negatively moderated by extrinsic motivation, intrinsic motivation has a non-significant moderating effect.

Originality/value

The managers of firms should consider not only the short-term flexibility of employing temporary agency workers, but also the long-term cultivation of promoting great agency workers. This could maximize the efficiency of the interaction between intrinsic motivation and extrinsic motivation. Of course, the firms should think about how to reduce the agency problems created by goal conflict, information asymmetry and risk sharing with temporary agency workers, because this could also provide a chance for the firms to decrease agency costs spent on monitoring.

Details

Employee Relations, vol. 39 no. 4
Type: Research Article
ISSN: 0142-5455

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Article
Publication date: 19 June 2017

Bian Tian, Huafeng Li, Ning Yang, Yulong Zhao, Pei Chen and Hanyue Liu

It is significant to know the real-time indexes about the turbulence flow of the ocean system, which has a deep influence on ocean productivity, distribution of the ocean…

Abstract

Purpose

It is significant to know the real-time indexes about the turbulence flow of the ocean system, which has a deep influence on ocean productivity, distribution of the ocean populations and transmission of the ocean energy, especially the measurement of turbulence flow velocity. So, it is particularly urgent to provide a high-sensitivity, low-cost and reliable fluid flow sensor for industry and consumer product application. This paper aims to design a micro fluid flow sensor with a cross beam membrane structure. The designed sensor can detect the fluid flow velocity and has a low kinetic energy dissipation rate.

Design/methodology/approach

In this paper, a micro fluid flow sensor with a cross beam membrane structure is designed to measure the ocean turbulence flow velocity. The design, simulation, fabrication and measurement of the designed sensor are discussed. By testing the simply packaged sensor in the fluid flow and analyzing the experiments data, the results show that the designed sensor has favorable performance.

Findings

The paper describes the tests of the designed sensor, and the experimental results show that the designed sensor can measure the fluid flow velocity and has a sensitivity of 11.12 mV/V/(m/s)2 and a low kinetic energy dissipation rate in the range of 10-6-10-4 W/kg.

Originality/value

This paper provides a micro-electro-mechanical systems fluid flow sensor used to measure ocean turbulence flow velocity.

Details

Sensor Review, vol. 37 no. 3
Type: Research Article
ISSN: 0260-2288

Keywords

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Article
Publication date: 13 July 2021

Yun Lou, Xuanhui Liu, Pei Chen, Kejun Zhang and Lingyun Sun

The purpose of this study is to explore how gender influences peer assessment in team-building activities in China.

Abstract

Purpose

The purpose of this study is to explore how gender influences peer assessment in team-building activities in China.

Design/methodology/approach

A nine-player Werewolf game was adopted to conduct the experiment. Nine abilities were defined to evaluate players’ performances. Before the game, players filled out a self-assessment questionnaire (five-point Likert scale). After the game, players evaluated other game members’ performances using the same questionnaire. Data were analyzed using linear regression.

Findings

The results showed that gender bias clearly existed in team-building activities, with men more likely to receive better peer assessment than women. In addition, when women presented themselves as actively as men did, they received less favorable evaluations than men, whereas their failures were more likely to be exaggerated.

Practical implications

This study may help build harmonious teams for gender equality, and we give practical suggestions respectively from the perspective of female employees, their managers, and their companies.

Originality/value

Given the importance of team-building activities in teamwork, fair evaluations of team-building performances are essential. However, gender influences on peer assessment in team-building activities in China remain unclear. This study adds new and important knowledge to research on gender bias in teams.

Details

Gender in Management: An International Journal , vol. 36 no. 7
Type: Research Article
ISSN: 1754-2413

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Article
Publication date: 16 January 2017

Hengky Eng, Saeed Maleksaeedi, Suzhu Yu, Yu Ying Clarrisa Choong, Florencia Edith Wiria, Ruihua Eugene Kheng, Jun Wei, Pei-Chen Su and Huijun Phoebe Tham

Polymeric parts produced by 3D stereolithography (SL) process have poorer mechanical properties as compared to their counterparts fabricated via conventional methods, such…

Abstract

Purpose

Polymeric parts produced by 3D stereolithography (SL) process have poorer mechanical properties as compared to their counterparts fabricated via conventional methods, such as injection or compression molding. Adding nanofillers in the photopolymer resin for SL could help improve mechanical properties. This study aims to achieve enhancement in mechanical properties of parts fabricated by SL, for functional applications, by using well-dispersed nanofillers in the photopolymers, together with suitable post-processing.

Design/methodology/approach

Carbon nanotubes (CNTs) have high strength and Young’s modulus, making them attractive nanofillers. However, dispersion of CNTs in photopolymer is a critical challenge, as they tend to agglomerate easily. Achieving good dispersion is crucial to improve the mechanical properties; thus, suitable dispersion mechanisms and processes are examined. Solvent exchange process was found to improve the dispersion of multiwalled carbon nanotubes in the photopolymer. The UV-absorbing nature of CNTs was also discovered to affect the curing properties. With suitable post processing, coupled with thermal curing, the mechanical properties of SL parts made from CNTs-filled resin improved significantly.

Findings

With the addition of 0.25 wt.% CNTs into the photopolymer, tensile stress and elongation of the 3D printed parts increased by 70 and 46 per cent, respectively. With the significant improvement, the achieved tensile strength is comparable to parts manufactured by conventional methods.

Practical implications

This allows functional parts to be manufactured using SL.

Originality/value

In this paper, an improved procedure to incorporate CNTs into the photopolymer was developed. Furthermore, because of strong UV-absorption nature of CNTs, curing properties of photopolymer and SL parts with and without CNT fillers were studied. Optimized curing parameters were determined and additional post-processing step for thermal curing was discovered as an essential step in order to further enhance the mechanical properties of SL composite parts.

Details

Rapid Prototyping Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1355-2546

Keywords

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Article
Publication date: 30 November 2020

Haoyu Zhao, Pei-Lin Chen, Shahnawaz Khan and Osamah Ibrahim Khalafe

Quality is considered one of the essential competitive priorities for managing the Small, Medium Electronics Enterprises (SMEE) market in China; here, the most critical…

Abstract

Purpose

Quality is considered one of the essential competitive priorities for managing the Small, Medium Electronics Enterprises (SMEE) market in China; here, the most critical competing priorities and precondition for sector survival and growth are analysed. Instead, small and medium-sized enterprises are significantly disadvantaged and limited to validation capital.

Design/methodology/approach

Quality results are controlled by continuous measurement, irrespective of the product form, as a fundamental issue among firms. Hence, it enables the electronics markets to deal with various aspects of quality programs with effective deployment of IoT-assisted identify management (IIDM) model.

Findings

It enables the electronics markets to deal with various aspects of quality programs with effective deployment of IIDM model available to them without wasting in unimportant and non-productive areas. IIDM makes it essential for SMEEs to analyze total quality management (TQM) towards better understanding the relationship between internal structures and external ones to achieve better quality results.

Originality/value

Analyzes TQM towards better understanding shows the relationship between internal and external structures to achieve better quality results.

Details

The Electronic Library , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 29 September 2020

Innocent Otache, Dorcas Omanyo Oluwade and Ele-Ojo Jeremiah Idoko

Undergraduate students have two opposing employment intentions, viz. self-employment intentions and paid-employment intentions (SEIs and PEIs). While a plethora of studies…

Abstract

Purpose

Undergraduate students have two opposing employment intentions, viz. self-employment intentions and paid-employment intentions (SEIs and PEIs). While a plethora of studies have explored the links between entrepreneurship education (EE) and SEIs, it has been noted that previous studies have ignored the effects of PEIs on the relationship between EE and SEIs. The purpose of this study, therefore, is to empirically explore the effects of PEIs on the relationship between EE and SEIs.

Design/methodology/approach

This study adopted a descriptive research design and a self-reported questionnaire was administered to collect data from a randomly selected sample of 95 accounting students from two polytechnics in Nigeria. To test the hypotheses formulated, partial least squares structural equation modelling (PLS-SEM) was performed using SmartPLS.

Findings

The results of Model 1 showed that EE had a significantly positive link with SEIs. On the other hand, the analysis of Model 2 revealed an inverse relationship between PEIs and SEIs. Furthermore, it was observed that the impact of EE on SEIs did not only reduce significantly when PEIs was added to Model 1 but also the relationship between EE and SEIs that was erstwhile statistically significant became nonsignificant.

Practical implications

The findings have implications for EE curriculum developers, governments and career guidance counsellors.

Originality/value

To the best of the authors' knowledge, this study is the first to provide empirical evidence of the effects of PEIs on the relationship between EE and SEIs. The findings provide important insights into the fundamental issue, which underlies the problem of graduate unemployment.

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Article
Publication date: 7 November 2016

Wen Pei and Jeng-Huan Li

The credit card business has been one of the key businesses for banks in Taiwan. The purpose of this paper is to use competitive dynamics and structured context analysis…

Abstract

Purpose

The credit card business has been one of the key businesses for banks in Taiwan. The purpose of this paper is to use competitive dynamics and structured context analysis (SCA) to explore the competition relationships among market, resources, and strategies concerning the credit card issued banks in Taiwan.

Design/methodology/approach

The market commonality and resource similarity analysis of competitive dynamics in the first stage obtained the competitive mapping of four major credit card issue banks, as well as the differences of competition strategy. In the second stage, 1,968 pieces of data on credit card news from 2013 to 2014 were collected. SCA was used to analyze the competitive action, competitive response, number of responses, response lag, and response order.

Findings

The competitor mapping and four hypothesis obtained from competitive dynamics correspond to the credit card competition strategy, as obtained from SCA.

Originality/value

This research combined competitive dynamics and SCA to analyze the credit cards market in Taiwan. The research model could be used in the other financial market.

Details

Kybernetes, vol. 45 no. 10
Type: Research Article
ISSN: 0368-492X

Keywords

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