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Article
Publication date: 9 May 2016

Credibility of a peer endorser and advertising effectiveness

Juha Munnukka, Outi Uusitalo and Hanna Toivonen

Advertisers use various tactics to influence consumer purchases and create positive associations with their brands. The purpose of this study is to explore the formation…

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Abstract

Purpose

Advertisers use various tactics to influence consumer purchases and create positive associations with their brands. The purpose of this study is to explore the formation of peer-endorser credibility and its influence on attitude formation. The role of product involvement in the formation of attitudes and endorser credibility is also examined.

Design/methodology/approach

A quantitative study was conducted among university students. Data were collected using an online questionnaire concerning three advertisements for which identical questionnaires were constructed; 364 responses were generated.

Findings

The authors show that the credibility of a peer endorser is constructed from trustworthiness, expertise, similarity and attractiveness dimensions that positively affect consumers’ attitude toward an advertisement and a brand. Product involvement affects advertising effectiveness indirectly through the endorser-credibility construct. Finally, the authors show that a consumer’s experience with an advertised product affects the perception of endorser credibility and the effectiveness of the advertisement.

Originality/value

The findings reveal new insights into the little studied area of peer-endorser effectiveness. The authors shed light on the construction of peer endorser credibility and the relative importance of specific credibility dimensions on the effectiveness of an advertisement. This study also provides information on the direct and indirect effects of consumers’ brand involvement on attitudes toward advertisements.

Details

Journal of Consumer Marketing, vol. 33 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JCM-11-2014-1221
ISSN: 0736-3761

Keywords

  • Source credibility
  • Brand attitude
  • Product involvement
  • Advertising effectiveness
  • Attitude toward advertisement
  • Peer endorser

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Article
Publication date: 29 September 2020

How the type of sports-related endorser influences consumers' purchase intentions

Aaron von Felbert and Christoph Breuer

As the superiority of sports celebrities' endorsements has been questioned, the purpose of this study is to identify various types of endorsers' direct and indirect…

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Abstract

Purpose

As the superiority of sports celebrities' endorsements has been questioned, the purpose of this study is to identify various types of endorsers' direct and indirect effects on consumers' purchase intentions.

Design/methodology/approach

Empirical data were collected from 240 useful responses to an online experiment, and research hypotheses were tested using (moderated) serial mediation analyses.

Findings

The study's findings indicate that an endorser has a positive influence on consumers' purchase intentions through their perceptions of the advertisement and the endorsed brand. A moderated serial mediation analysis finds differences in the four types of endorsers analyzed. A sports celebrity is the most effective type of endorser in increasing consumers' purchase intentions, whereas endorsements by company managers and peer consumers, while also positive, are less effective in influencing advertising outcomes. An expert's endorsement is comparable to that of a manager but not significant.

Research limitations/implications

The generalizability of the study's findings is limited because of a restricted data sample, the use of fictitious endorsers and the limited number of product categories and brands analyzed.

Originality/value

The study systematically analyzes the behavioral influence of four types of endorsers on consumers' purchase intentions, mediated by their perceptions of the advertisements and the endorsed brand. The results of this analysis extend the current state of endorsement research, indicating that endorsements should be integrated into companies' marketing strategies and provide marketing professionals practical guidance on which type of endorser is most effective in influencing advertising outcomes.

Details

International Journal of Sports Marketing and Sponsorship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJSMS-01-2020-0009
ISSN: 1464-6668

Keywords

  • Purchase intention
  • Sports marketing
  • Product endorsements
  • Sports celebrity endorsements

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Article
Publication date: 18 April 2017

An IMB model testing via endorser types and advertising appeals on young people's attitude towards cervical cancer prevention advertisement in Hong Kong

Maggie S.K. Fung

The purpose of this paper is to test eight hypotheses to understand the relationship between information (Cervical Cancer Prevention (CCP) advertisements via endorser…

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Abstract

Purpose

The purpose of this paper is to test eight hypotheses to understand the relationship between information (Cervical Cancer Prevention (CCP) advertisements via endorser types and advertising appeals), motivation (attitude and effectiveness towards advertisements, audiences’ reported self-health consciousness, motivation to learn more information) and behaviour intentions (accept and intent to receive CCP vaccination) using the information-motivation-behavioural skills (IMB) model.

Design/methodology/approach

An experimental study was conducted using a sample of 668 young people aged 18-25 in Hong Kong. Participants were asked to respond to questions relating to self-health consciousness, motivation to learn more information, attitudes and effectiveness towards the assigned print advertisements randomly drawn from a set of eight (4 × 2 full-factorial) experimental designs and behavioural intentions.

Findings

Results revealed that celebrity endorsers had the most effective CCP ad appeal among young consumers regardless of advertising appeal in Hong Kong. The findings suggested that highly self-health conscious young people are motivated to learn more information about CCP and have a more positive attitude and effectiveness towards the CCP advertisement. Furthermore, effective advertisement predicts higher motivation and behavioural intention, whereas higher “self-health consciousness” and “motivation to learn more information” predicts more positive advertisement attitude.

Originality/value

By investigating young consumers’ attitude and effectiveness towards CCP advertisements, this paper aimed to expand the knowledge of previous studies and contribute to advertising theory by focusing on CCP aspects in Hong Kong context.

Details

Young Consumers, vol. 18 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/YC-07-2016-00620
ISSN: 1747-3616

Keywords

  • Advertising appeals
  • Behavioural intention to HPV vaccination
  • Cervical cancer prevention advertising
  • Endorser types
  • IMB model

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Article
Publication date: 6 March 2020

Pro-veganism on Instagram: Effects of user-generated content (UGC) types and content generator types in Instagram-based health marketing communication about veganism

Joe Phua, S. Venus Jin and Jihoon (Jay) Kim

Through two experiments, this study assessed source and message effects of Instagram-based pro-veganism messages.

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Abstract

Purpose

Through two experiments, this study assessed source and message effects of Instagram-based pro-veganism messages.

Design/methodology/approach

Experiment 1 (N = 294) examined effects of organization (brand vs nonprofit) and message types (egoistic vs altruistic) on consumer responses to Instagram-based pro-veganism content. Experiment 2 (N = 288) examined effects of source type (celebrity vs noncelebrity) and message valence (positive vs negative) on consumer responses to Instagram-based pro-veganism content.

Findings

Results demonstrated significant main effects of organization type, with consumers indicating more positive attitudes and higher credibility toward the brand. Significant main effects of message type were also found, with altruistic messages eliciting higher perceived information value than egoistic messages. Subjective norms had moderating effects on attitude toward the organization, while attitude toward veganism had moderating effects on perceived information value. Results also indicated significant main effects of message valence on perceived information value of pro-veganism Instagram posts and significant interaction effects of the two manipulated factors on intention to spread electronic word-of-mouth (eWOM) about pro-veganism.

Originality/value

Implications for use of Instagram-based health marketing communication about veganism were discussed. Specifically, organizations looking to use social media to influence attitudes and behavioral intentions toward health issues should seek to reach their target audiences through selecting endorsers and messages that will optimally present the health issue in a relatable and engaging way.

Details

Online Information Review, vol. 44 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/OIR-06-2019-0213
ISSN: 1468-4527

Keywords

  • Instagram
  • Veganism
  • For-profit vs nonprofit organizations
  • Egoistic vs altruistic values
  • Celebrity
  • Message valence

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Article
Publication date: 11 March 2019

Celebrity fashion brand endorsement in Facebook viral marketing and social commerce: Interactive effects of social identification, materialism, fashion involvement, and opinion leadership

Seunga Venus Jin and Ehri Ryu

In light of Facebook-based viral marketing and social commerce, the purpose of this paper is to test the moderating role of social identification with the Facebook profile…

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Abstract

Purpose

In light of Facebook-based viral marketing and social commerce, the purpose of this paper is to test the moderating role of social identification with the Facebook profile owner (celebrity as aspirational reference group vs ingroup member (college student, same school) vs outgroup member (college student, different school)) in Facebook-based fashion brand marketing and management.

Design/methodology/approach

A randomized between-subjects experiment (celebrity’s Facebook profile vs ingroup member’s Facebook profile vs outgroup member’s Facebook profile vs control condition, n=73) was conducted. The sample was composed of college students recruited from a subject pool in a US university.

Findings

Results of multiple regression analyses indicate that social identification with the Facebook profile owner and ingroup vs outgroup perception moderate the influence of consumers’ materialism, fashion involvement and opinion leadership on interpersonal attraction to the celebrity, wishful identification with the celebrity, emotional quotient, involvement with the ads, advertising believability and willingness to buy the advertised fashion products. Furthermore, the results of structural equation modeling analyses show that source credibility perception (both the celebrity who endorses her own brand and the Facebook profile owner) mediates the relationship between experimental conditions (celebrity as aspirational outgroup vs same school student as an ingroup member vs different school student as an outgroup member) and the outcome variables (interpersonal attraction to the celebrity, involvement with ads, and advertising believability) in viral marketing leveraging a social media platform.

Originality/value

This study makes several theoretical contributions to consumer psychology and provides managerial implications for Facebook-based fashion marketing and fashion brand management.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 23 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JFMM-01-2018-0001
ISSN: 1361-2026

Keywords

  • Materialism
  • Viral marketing
  • Social commerce
  • Celebrity fashion brand endorsement
  • Opinion leadership
  • Social identification

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Article
Publication date: 16 March 2010

“Bend it like Beckham”: the influence of sports celebrities on young adult consumers

Steve Dix, Ian Phau and Sonia Pougnet

The purpose of this paper is to investigate how sports celebrities can be perceived as role models and influence young adult consumers' purchase and behavioural…

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Abstract

Purpose

The purpose of this paper is to investigate how sports celebrities can be perceived as role models and influence young adult consumers' purchase and behavioural intentions. Further, it also seeks to examine whether this influence differs between males and females.

Design/methodology/approach

A self‐administered questionnaire was designed using established scales. A convenience sample was drawn from students in a large university in Western Australia.

Findings

Athlete role model endorsers have a positive influence on young adults' product switching behaviour, complaint behaviour, positive word‐of‐mouth behaviour and brand loyalty. This confirms the assumption that sports celebrities are important socialisation agents and can have significant impact on purchase intentions and behaviours.

Practical implications

This research provides useful insight into the influence of athlete endorsers on young adults and suggests athletes have a positive influence on young adults' behavioural intentions in switching products, generating word‐of‐mouth and establishing brand loyalty. More importantly, this study is a significant step towards providing useful information about how young consumers respond to the use of sports celebrities in advertising.

Originality/value

Previous studies indicate that this potential influence and impact of sports star endorsers would be at its peak amongst the youth market. This paper extends previous studies by focusing on one specific market – young adults in Australia.

Details

Young Consumers, vol. 11 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/17473611011025993
ISSN: 1747-3616

Keywords

  • Sports
  • Advertising
  • Consumer behaviour
  • Celebrities
  • Australia
  • Young adults

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Article
Publication date: 1 September 1998

Fashion brand preferences among young consumers

Margaret K. Hogg Margaret Bruce and Alexander J. Hill

Although there has been some research into young consumers, for instance their approaches to product categorization; their decision‐making strategies; and their role in…

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Abstract

Although there has been some research into young consumers, for instance their approaches to product categorization; their decision‐making strategies; and their role in family decision making, considerable work remains to be done to understand how young consumers develop brand loyalty, brand preference and reliance. This paper reports the initial findings from an exploratory study of over 200 young consumers (aged 7‐10) which examined perceptions of branded fashion clothing; and the impact of social influences on young consumers’ evaluations of branded fashion products. The findings indicate that product/brand imagery is clearly established among young consumers, particularly for branded fashion sportswear; and the results suggest that research design must take account of both age and gender differences when choosing methods for eliciting data from young consumers.

Details

International Journal of Retail & Distribution Management, vol. 26 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/09590559810231742
ISSN: 0959-0552

Keywords

  • Brand image
  • Brand loyalty
  • Brand names
  • Consumer behaviour
  • Fashion
  • Young people

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Article
Publication date: 3 June 2019

Conditions that mediate teacher agency during assessment reform

Jill Willis, Kelli McGraw and Linda Graham

A new senior curriculum and assessment policy in Queensland, Australia, is changing the conditions for teaching and learning. The purpose of this study was to consider the…

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Abstract

Purpose

A new senior curriculum and assessment policy in Queensland, Australia, is changing the conditions for teaching and learning. The purpose of this study was to consider the personal, structural and cultural conditions that mediated the agency of Senior English teachers as they negotiated these changes. Agency is conceptualised as opportunities for choice in action arising from pedagogic negotiations with students within contexts where teachers’ decision-making is circumscribed by other pressures.

Design/methodology/approach

An action inquiry project was conducted with English teachers and students in two secondary schools as they began to adjust their practices in readiness for changes to Queensland senior assessment. Four English teachers (two per school) designed a 10-week unit of work in Senior English with the aim of enhancing students’ critical and creative agency. Five action/reflection cycles occurred over six months with interviews conducted at each stage to trace how teachers were making decisions to prioritise student agency.

Findings

Participating teachers drew on a variety of structural, personal and cultural resources, including previous experiences, time to develop shared understandings and the responsiveness of students that mediated their teacher agency. Teachers’ ability to exert agentic influence beyond their own classroom was affected by the perceived flexibility of established resources and the availability of social support to share student success.

Originality/value

These findings indicate that a range of conditions affected the development of teacher agency when they sought to design assessment to prioritise student agency. The variety of enabling conditions that need to be considered when supporting teacher and student agency is an important contribution to theories of agency in schools, and studies of teacher policy enactment in systems moving away from localised control to more remote and centralised quality assurance processes.

Details

English Teaching: Practice & Critique, vol. 18 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/ETPC-11-2018-0108
ISSN: 1175-8708

Keywords

  • Assessment policy
  • Assessment
  • Agency
  • Queensland
  • English teaching
  • Policy reform

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Article
Publication date: 4 February 2019

Does experiential advertising impact credibility?

Lova Rajaobelina, Caroline Lacroix and Anik St-Onge

The purpose of this paper is to investigate the impact of five dimensions of experiential advertising (cognitive, emotional, sensory, relational and behavioural) on…

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Abstract

Purpose

The purpose of this paper is to investigate the impact of five dimensions of experiential advertising (cognitive, emotional, sensory, relational and behavioural) on advertising credibility in the banking sector.

Design/methodology/approach

A total of 277 undergraduate students were asked to complete a questionnaire after viewing two versions of a bank advertisement. Results were analysed using structural modelling equations (EQS 6.2).

Findings

Findings show that all dimensions of experiential advertising positively impact advertisement credibility. Cognitive/emotional/sensory advertisements exert the greatest impact, followed by relational and then behavioural advertisements which have only a marginal impact. Post hoc results show that the impact of experiential advertising on advertising credibility varies according to both actor and respondent gender.

Originality/value

This study enhances the literature on experiential marketing and credibility, especially banking sector advertising, and provides more in-depth insight into the role of respondent and actor gender in influencing responses. Financial services practitioners would be well advised to devote particular attention to the formulation of experiential strategies when developing advertising campaigns.

Details

International Journal of Bank Marketing, vol. 37 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJBM-01-2017-0021
ISSN: 0265-2323

Keywords

  • Gender
  • Advertising
  • Credibility
  • Experiential marketing

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Article
Publication date: 4 December 2020

Effects of endorser type and testimonials in direct-to-consumer prescription drug advertising (DTCA)

Brent Rollins, Jisu Huh, Nilesh Bhutada and Matthew Perri

This study aims to examine the effects of different types of endorsers (expert vs consumer vs celebrity) in testimonial vs non-testimonial message contexts on consumers…

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Abstract

Purpose

This study aims to examine the effects of different types of endorsers (expert vs consumer vs celebrity) in testimonial vs non-testimonial message contexts on consumers’ responses toward direct-to-consumer advertising (DTCA).

Design/methodology/approach

An online experiment was conducted with a 3 (endorser type: expert vs consumer vs celebrity) × 2 (message type: testimonial vs non-testimonial) plus control group (no endorser, no testimonial) factorial design to assess the various dependent variables.

Findings

Perceived source credibility and similarity was significantly different across the endorser types, and the expert endorser (i.e. a doctor) generated the highest mean level of source credibility, while consumer endorsers generate the highest mean source similarity. The interaction of endorser type and message type significantly impacted ad believability and skepticism. Specifically, the endorser type factor had a significant impact on the dependent variables only in the testimonial ad condition, but not in the non-testimonial ad condition. The effects were mediated by source credibility.

Originality/value

While the focused results show celebrities may not be the strongest choice to endorse when using testimonials, the overall lack of main effect of testimonials lends to the possibility of a plateauing of effects with the various appeals used in DTC ads. DTCA has now been around for over 20 years, and this study lends to the possibility consumers are becoming unaffected by the various appeals used by pharmaceutical manufactures and only respond when a multitude of personally relevant factors are in place.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJPHM-06-2019-0042
ISSN: 1750-6123

Keywords

  • Direct-to-consumer
  • Endorser
  • Advertising
  • Celebrity
  • Testimonial

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