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Article
Publication date: 4 September 2017

Pedro Domingues, Paulo Sampaio and Pedro M. Arezes

The purpose of this paper is to report the results from a survey carried out among Portuguese companies with their management systems (MSs) certified according to, at least two of…

1193

Abstract

Purpose

The purpose of this paper is to report the results from a survey carried out among Portuguese companies with their management systems (MSs) certified according to, at least two of the following standards: ISO 9001, ISO 14001 and OHSAS 18001. In addition, the results from a second survey conducted amid a group of experts that pointed out several aspects that impact on the integration level will be dissected.

Design/methodology/approach

The phenomenon of MSs integration is hardly transferable to a contained environment so some of the common research methods traditionally adopted include case studies, surveys, interviews and observation in situ. The findings from two surveys online among Portuguese companies and Portuguese experts are reported in the current paper.

Findings

The results suggest that a set of common characteristics is present on the majority of the surveyed companies. On first hand, there is evidence of an effective integration of the policies and the existence of an integrated system manager on the organizational structure of the companies. On the other hand, results suggest that training was provided to top management concerning integration issues, an integrating concept was taken into account during the implementation process and tools, and methods and objectives of the subsystems are aligned.

Research limitations/implications

This paper addresses the issues raised in the mainstream scientific bibliography through the collection of information amidst Portuguese companies. At this stage, it is not possible to infer at which extent the conclusions may be transferable to other geographic contexts. The small number of companies that completed the survey precludes the statistical generalization of the findings but the analytical generalization is not impaired.

Originality/value

The authors believe that the conclusions of this paper may aid both practioneers and scholars in the understanding of a complex but manageable organizational phenomenon. In addition, through the contents of this paper companies may collect information regarding the pertinent issues to address when developing their IMSs.

Details

International Journal of Quality & Reliability Management, vol. 34 no. 8
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 December 2003

Pedro M. Arezes and A. Sérgio Miguel

The emergence of implementation and certification of structured management systems, such as the occupational health and safety management system, implies that companies should be…

7431

Abstract

The emergence of implementation and certification of structured management systems, such as the occupational health and safety management system, implies that companies should be able to measure the results and achievements from such implementation. This paper focuses on the description and comparison of the traditional indicators of health and safety performance and the use of different safety performance indicators, such as the companies’ safety culture. The purpose of this paper is to summarize the safety measurement performance process and analyze what is the potential role of safety culture in this process.

Details

Measuring Business Excellence, vol. 7 no. 4
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 4 February 2019

Ana Lucia Manrique, Ely A.T. Dirani, Annie F. Frere, Geraldo E. Moreira and Pedro M. Arezes

Despite dealing with special educational needs (SEN) students, many teachers feel unprepared for this task. This situation reveals the urgent need for studies in different areas…

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Abstract

Purpose

Despite dealing with special educational needs (SEN) students, many teachers feel unprepared for this task. This situation reveals the urgent need for studies in different areas, directed toward the inclusion of students in regular classrooms. Therefore, a diagnosis about the situation of inclusive education and the resources available in schools offering regular teaching becomes of paramount importance. Therefore, the purpose of this paper is to present the results of an investigation that sought information on pedagogical work in inclusive education and in the use of support materials by teachers of basic education in Brazil and Portugal.

Design/methodology/approach

In order to carry out this investigation, a questionnaire was developed by a partnership between researchers from the Pontifical Catholic University of São Paulo, Brazil and the University of Minho, Portugal, and applied to mathematics teachers. The study participants consisted of 197 mathematics teachers, working in primary school, secondary school and young people and adult education. Data collection was carried out through a questionnaire, available online and designed in Google Forms, with 48 questions (both open and closed formats).

Findings

From the results obtained, there is a clear need not only for promoting initial and further teacher training that takes into consideration the profile of this teacher, but also for promoting the development of support materials (games, software, devices and assistive technology) in a collaborative way, involving users, teachers, engineers in a way to ensure a good usability and adequate adaptability. Thus, the inclusion of SEN students in schools must not take place only with their physical integration, but also must consider their integration at social, emotional and educational levels.

Originality/value

It is understood that the teacher should receive a solid training in successful inclusion experiences in terms of technological, educational and didactic experiences. Another problem that seems to be recurrent is that support materials have been developed in a way that is somehow disconnected from the reality of the classroom. The context in which the support material is inserted is fundamental to the success of its utilization. What is more, it cannot be isolated from the individuals who will use it. It thus becomes urgent to prepare the school environment for the reality of inclusion. This involves aspects from changes in infrastructure and development of assistive technology to assist the student with SEN in their learning, to the establishment of public policies that involve teacher initial and further training, specialized support and curricular discussions.

Details

International Journal of Educational Management, vol. 33 no. 2
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 12 April 2013

Pedro M. Arezes and Paul Swuste

This paper aims to present the results of a survey of post‐graduate and MSc courses on occupational safety and health and it is restricted to three Portuguese university courses

555

Abstract

Purpose

This paper aims to present the results of a survey of post‐graduate and MSc courses on occupational safety and health and it is restricted to three Portuguese university courses of EQF level 7.

Design/methodology/approach

Course coordinators were interviewed, in half structured sessions, addressing four main topics: the course structure, certification, quality system and changes implemented, and finally research activities of the organizer group, and the possible dominance of a particular “safety science school”.

Findings

The analyzed courses are fed by research, educating students not only in easy to use tools, but also in underlying theories, models and metaphors of relevant disciplines, as can be expected from an academic training.

Practical implications

Although the profile of the health and safety professional is defined and is the aim of several initiatives, the study of the health and safety education and its characteristics at the universities is still a scarce topic. By considering this case study of some Portuguese courses, these data will allow the definition of a benchmark of some courses' characteristics.

Originality/value

As consensually accepted, there is a current need for developing a new professional qualification and training framework based on the existing occupational health and safety professional reality and that includes the need to understand the reality and the education approaches used by the already existing courses, as those reported in this case study.

Details

Industrial and Commercial Training, vol. 45 no. 3
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 5 June 2017

Sara Bragança, Miguel Carvalho, Pedro Arezes and Susan P. Ashdown

This paper presents an analysis of several issues that are preponderant for the work-wear design. The purpose of this paper is to create a prototype of a women’s base upper body…

Abstract

Purpose

This paper presents an analysis of several issues that are preponderant for the work-wear design. The purpose of this paper is to create a prototype of a women’s base upper body garment, based on the information gathered.

Design/methodology/approach

All the necessary information was collected through questionnaires, anthropometric measurements and evaluation of compression forces between the different prototypes.

Findings

It was possible to conclude that to create a better design some alterations need to be made in the standard base pattern design, such as measurements across the back length.

Research limitations/implications

Despite the fact that these design changes have a great impact on the stretch ability and on the compression forces, using softer fabric, such as cotton, is always better for an increased comfort. However, in more professional situation where these fabrics should not be used, these design changes can really make a difference.

Practical implications

A test with a set of compression sensors showed that the simple alteration of one measurement in the design of the base patterns highly reduces the compression forces.

Social implications

These simple alterations allow the garments to adjust to the users’ needs, promoting higher levels of comfort and lower levels of limitations of movement.

Originality/value

The designs presented in this paper can be easily adapted to a variety of garments, such as jackets or dresses, both for leisure or professional activities.

Details

International Journal of Clothing Science and Technology, vol. 29 no. 3
Type: Research Article
ISSN: 0955-6222

Keywords

Article
Publication date: 19 October 2021

Narendrasinh Jesangbhai Parmar and Ajith Tom James

The purpose of this paper is to develop a framework for the safety performance measurement of belt conveyor systems.

Abstract

Purpose

The purpose of this paper is to develop a framework for the safety performance measurement of belt conveyor systems.

Design/methodology/approach

A structural methodology of graph theory and matrix approach is used for developing a framework for safety performance measurement of belt conveyor systems.

Findings

The development of a framework for safety performance measurement of belt conveyor systems is essential for ensuring plant safety. For this, safety performance factors, including design and operating contextual factors of belt conveyor systems, are identified. The factors along with their interrelations are modeled using digraph. An equivalent matrix of the digraph provided safety performance function (SPF) of belt conveyor systems, leading to the development of a safety performance index (SPI).

Practical implications

The developed framework will enable the designers for evaluating and comparing alternative designs of conveyor systems from the safety viewpoint. The plant operators can make inferences from the SPI to identify the weak contextual factors in the plant and develop action plans for its mitigation.

Originality/value

The paper is novel and employs graph theory and matrix approach for safety performance measurement. The methodology helps in the quantitative evaluation of the safety performance of belt conveyor systems.

Details

International Journal of Productivity and Performance Management, vol. 72 no. 4
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 29 November 2018

Mónica Cabecinhas, Pedro Domingues, Paulo Sampaio, Merce Bernardo, Fiorenzo Franceschini, Maurizio Galetto, Maria Gianni, Katerina Gotzamani, Luca Mastrogiacomo and Alfonso Hernandez-Vivanco

The purpose of this paper is to dissect the diffusion of the number of organizations that implemented multiple management systems (MSs), considering the International Organization…

Abstract

Purpose

The purpose of this paper is to dissect the diffusion of the number of organizations that implemented multiple management systems (MSs), considering the International Organization for Standardization (ISO) 9001, ISO 14001 and OHSAS 18001 standards (quality, environment and safety) in the South European countries: Italy, Portugal and Spain. In addition, based on the data collected, forecasting models were developed to assess at which extent the multiple certifications are expected to occur in each studied country.

Design/methodology/approach

Data concerning the evolution of the amount of multiple MSs in Italy, Portugal and Spain were collected for the period between 1999 and 2015. The behavior of the evolution of the number of MSs over the years was studied adopting both the Gompertz and the Logistic models. The results obtained with these two models were compared and analyzed to provide a forecast for the next years.

Findings

The diffusion throughout the years of the number of MSs presents an S-shaped behavior. The evolution of the amount of MSs in countries with a lower saturation level are properly fitted by the Gompertz model whereas the Logistic model fits more accurately when considering countries with a larger saturation level.

Research limitations/implications

The data related to the early years are not available in some of the countries. To overcome this shortcoming missing data were extrapolated from the data set provided by the annual ISO survey. Additionally, the integration level attained by each company was not assessed and, on this regard and in the scope of this paper, an integrated management system is understood as implemented when organizations have multiple MSs implemented.

Practical implications

The results provide a cross-sectional portrayal of the diffusion of MSs certifications in the South European countries and enable a forecast for the trend in the next years.

Originality/value

This study aims for the first time, to the best of the authors’ knowledge, to analyze the diffusion of multiple MSs throughout the years.

Details

International Journal of Quality & Reliability Management, vol. 35 no. 10
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 13 April 2012

Paulo Sampaio, Pedro Saraiva and Pedro Domingues

In the past few years, management systems implementation and certification has become a common practice among different types of organizations. In this context, quality management…

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Abstract

Purpose

In the past few years, management systems implementation and certification has become a common practice among different types of organizations. In this context, quality management systems certification, according to the ISO 9001 standard is in the spotlight, due to over than 1.000.000 certified organizations by the end of 2009. Quality management systems can be integrated with an increasing variety of other subsystems implemented according to other standards, including environmental systems, health and safety, social responsibility, R&D, risk, or human resources, and subsystems raised from specific standards designed for specific activity sectors (HACCP, automotive or aeronautics, medical devices, pharmaceuticals and software). Due to this evolution, careful attention should be taken on how these different subsystems have been and should be articulated, harmonized and integrated. Thus, this paper intends to approach different strategies to achieve integration, with several levels of intensity, depth and authenticity between the different subsystems, and report some final recommendations related with good practices assuring the efficiency and effectiveness of the integration process.

Design/methodology/approach

A case study methodology has supported this research. Three case studies were conducted on Portuguese companies that have an integrated quality, environmental and safety management system.

Findings

If the companies' strategy is to implement more than one management system, there is a clear advantage of doing it supported on an integrated approach, avoiding the development of organizational “islands” related to each subsystem. This organizational “archipelago” structure is completely far way from any global optimized solution, based on a holistic perspective.

Originality/value

Based on the conclusions that we were able to find out, this paper is an important contribution to the integrated management systems research area, because it states different integration approaches and levels of integration and what are the features that characterize each one of those approaches and levels.

Details

International Journal of Quality & Reliability Management, vol. 29 no. 4
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 25 February 2019

Filipe Carvalho, Pedro Domingues and Paulo Sampaio

The purpose of this paper is twofold: first, it aims at the identification and assessment of the commitments towards sustainable development (SD) communicated to all interested…

Abstract

Purpose

The purpose of this paper is twofold: first, it aims at the identification and assessment of the commitments towards sustainable development (SD) communicated to all interested parties (stakeholders) by top management; and second, mapping the profile of the organisations which prominently communicate those commitments.

Design/methodology/approach

The research methodology was supported on the content analysis of the organisations’ statements (disclosed on the institutional website) that sustain the strategy and policies (organisational culture). A total of 540 certified Portuguese organisations in Quality, Environment and Occupational Health and Safety (QEOHS) comprised the sample.

Findings

According to this research, it is possible to identify three main commitments towards SD addressing customers (consumers), human resources (employees) and continuous improvement. Furthermore, results suggest that commitments towards customers and human resources fit properly into the theoretical assumptions of the stakeholder theory and, in turn, the commitment towards continuous improvement fits accurately into the assumptions of the “normative isomorphism” of the institutional theory. Moreover, the results pointed out the characteristics of Portuguese organisations (QEOHS) that prominently communicate commitments towards SD: large business volume, located in Lisbon or Setubal, fall within the public business sector, are members of the BCSD Portugal and publish annual reports on the institutional website.

Research limitations/implications

Solely organisations operating in Portugal and simultaneously encompassing three certified management subsystems (against the clauses of ISO 9001, ISO 14001 and OHSAS 18001 standards) were considered throughout this study. So it is not possible to ascertain at which extent the conclusions are valid. However, although the statistical generalisation of the results may be precluded, there is not any peculiar reason preventing the analytical generalisation, namely, in organisations operating in countries with similar macro-characteristics of Portugal.

Originality/value

To the best of authors’ knowledge this is the first time that such a comprehensive, detailed and thorough analysis of the communicated commitments towards SD is carried out regardless the activity sector. The conclusions from this paper are useful both for practitioners and scholars. On one hand companies have now information on the more often communicated statements, while on the other hand academics and scholars will benefit from this research and hopefully be able to replicate it in other contexts.

Details

International Journal of Quality & Reliability Management, vol. 36 no. 4
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 18 May 2023

Aneta Kucińska-Landwójtowicz, Izabela Dagmara Czabak-Górska, Pedro Domingues, Paulo Sampaio and Carolina Ferradaz de Carvalho

The aim of the article is to determine research areas and to recognize the current direction in the development of maturity models, to indicate the key areas of organizational…

Abstract

Purpose

The aim of the article is to determine research areas and to recognize the current direction in the development of maturity models, to indicate the key areas of organizational maturity models (OMMs) development and their classification as well as to pinpoint research gaps and areas of potential development of OMMs in the context of scientific research and the needs of management practitioners.

Design/methodology/approach

The research was conducted using the literature review method, bibliometric analysis and visual mappings.

Findings

The empirical classification developed in this paper identified 12 categories based on management areas, constituting the criteria for classifying OMMs models, where OMMs are being developed: Information Technology, Project Management, Business Management and Strategy, Human Resource, Ergonomics, Health and Safety Management, Industry 4.0 concept, Knowledge Management, Process Management, Performance Management, Quality Management, Supply Chain Management, Risk Management and Innovation Management.

Research limitations/implications

The main limitation is the analysis in the scope of topic OMMs including solely the Scopus and Thompson Reuters Web of Science database. Another shortcoming is conducting data analysis and classification based on the abstracts of the selected articles.

Originality/value

This work is a starting point to prospect trends for future revolving around the OMMs crossing different databases.

Details

International Journal of Quality & Reliability Management, vol. 41 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

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