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To provide a broad overview of the history of the journal Program: electronic library and information systems and its contents over its first 40 years.

Analysis of content from the original published material, as well as from abstracting and indexing publications and from minutes of Editorial Board meetings.

The publication has grown from modest beginnings as a newsletter for UK university librarians to a respected refereed journal with a wide international readership.

An analysis of the content of articles published on computer systems in libraries and information units over the last 40 years.

The First International Conference on Bibliographic Access in Europe attracted delegates from twenty‐seven countries to the University of Bath in September 1989. The conference is the successor to the earlier conferences ‘Online Public Access to Library Files’ which were held at the same location in 1983, 1985 and 1987. The changed focus of the conference reflected Philip Bryant's, (Director of the Centre for Bibliographic Management at Bath) view that a lot had been written about OPACs and that they ought to be viewed in the wider context of bibliographic access, which in turn was now an international issue. The decision to focus on Europe was timely, given moves towards greater integration within the European Community. The international nature of the gathering was emphasised by the provision of simultaneous translation between English, French and German, and papers presented by speakers from more than ten countries. The major themes of the conference were the role of networks and CD‐ROMs in providing bibliographic access, and standards associated with both the contents of records and their transfer.

Please note that the Software Program entitled ‘MicroDisclosure’ mentioned in the ‘Microcomputer Software for Libraries: A Survey’ (Vol. 1, No. 4, October 1983, p. 277) by Dr. Jeanne M. Nolan was mistakenly attributed to Information Access. MicroDisclosure™ is actually produced by Disclosure Partners, 5161 River Road, Bethesda, Maryland 20816. Telephone: (301) 951–1300 for more information.

Following a brief history of cataloguing and the MARC format this paper describes current challenges in developing suitable international formats and cataloguing rules for dealing with electronic resources. Extensive references to the past and current literature provide an overview of the problems faced.

The chapter introduces the reader to select language of human sexuality and the definitions and characteristics of some key terms related to lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ+), identifies different theoretical perspectives of human sexuality and sexual orientation, and discusses select LGBTQ+ theories and concepts in a historical context that library and information science (LIS) professionals should consider while performing their roles related to information creation–organization–management–dissemination–research processes. It helps better understand the scope of what is LGBTQ+ information and traces its interdisciplinary connections to reflect on its place within the LIS professions. The chapter discusses these implications with the expectation of the LIS professional to take concrete actions in changing the conditions that lack fairness, equality/equity, justice, and/or human rights for LGBTQ+ people via the use of information. Important considerations in this regard include the need for an integrative interdisciplinary LGBTQ+ information model, growth of a diversified LGBTQ+ knowledge base and experiences, holistic LGBTQ+ information representations, LGBTQ+ activism, and participatory engagement and inclusion of LGBTQ+ users.

This paper aims to argue that, while destination benchmarking and visitor surveys seek to measure the visitor experience, they privilege the destination manager or researcher rather than taking the visitor's viewpoint. It seeks to suggest that capturing and analysing visitor stories while in the destination can facilitate understanding of how destination image changes with actual experience, and what factors or attributes are important, thereby offering a deeper insight into the process through which destination experience is transformed (sense making) and transmitted (sense giving) via those stories, that all important word of mouth publicity.

Unstructured interviews were recorded with visitors in Edinburgh and Greenwich. An interpretive approach was employed in analysing the interview data to uncover facets of visitor experience affecting the image conveyed through the narrative.

The research reveals three elements involved in the sense making and sense giving process and sets out the three categories of visitor consumption characteristics which are implicated in the process.

Although the outcomes of the sense making and sense giving process are mediated by the incidents, interactions and characteristics of the individual visitor, the process itself is common to all visitors. Analysing visitor narratives to uncover the mediating factors illuminates the visitor's actual destination experience and its impact on their understanding or image of a destination. Narratives proved to be a useful research tool.

The interview and analysis techniques used could be readily adapted for use alongside existing standardised visitor survey tools to provide destination managers and marketers a greater understanding of the impact of customer care and visitor management programmes and how narrative may be useful in tailoring destination marketing to meet the requirements of specific visitor groups.

The paper demonstrates the utility of capturing and analysing visitor narratives at the point of destination consumption for understanding actual destination experience and the way in which it is transmitted as word of mouth information to others.

This study describes a multiplex polymerase chain reaction (PCR) detection system combined with enrichment growth conditions for simultaneous detection and identification of C. jejuni, C. coli and thermotolerant Campylobacter in poultry pack rinses. The PCR primers were tested against a range of Campylobacter and non‐Campylobacter species, and PCR products were only amplified from target organisms. The sensitivity of the method was similar to that obtained by conventional plating procedures, but when used in combination with the MPN method of enumeration could detect levels down to 6 MPN/100 ml of rinse. The validation of 50 samples of chicken pack rinses demonstrated the versatility of this approach in microbiological surveys to yield data for risk assessments.

The purpose of this paper is to propose the best method of maintenance for electrical equipment of a building and especially elevators in order to achieve various benefits.

Literature review shows that there are various methods such as corrective maintenance, condition-based maintenance, time-based maintenance and reliability-centered maintenance (RCM) for the maintenance of electrical equipment of a building. Selecting the most appropriate maintenance method, especially in large buildings such as commercial ones, is a multiple-criteria decision-making problem. To solve this problem, the fuzzy analytic hierarchy process is used in the present study. It considers the uncertainties of the experts' judgments to provide an optimized maintenance method.

Theoretically, the RCM method will take a lot of time and cost. But in prioritizing the methods, RCM gained more points with regard to safety criteria and value added. The main finding of this study suggests that RCM can be used in the case of elevators and would improve the safety and reliability of buildings.

The authors believe that this study will be valuable because one of the problems in building maintenance complexes is the lack of knowledge about the best method to prevent the risks of elevators. The proposed method has compared with other methods in various sub-criteria, and the results have been fully analyzed.