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21 – 30 of over 5000
Article
Publication date: 1 April 1978

One of the major developments of the post‐War years has been the rise of consumer protection ‘watchdog’ committees galore, a flood of legislation and completely changed…

Abstract

One of the major developments of the post‐War years has been the rise of consumer protection ‘watchdog’ committees galore, a flood of legislation and completely changed enforcement methods by existing local authority officers who to all and intents have become a completely new service. Voluntary agencies, national and local, based on the local High Street, have appointed themselves the watchdogs of the retail trade; legislation and central departments, the larger scene. The new service has proved of inestimable value in the changed conditions; it continues to develop. When shopping was a personal transaction, with the housewife making her purchases from the shopkeeper or his staff on the opposite side of the counter; when each was well known to the other and the relationship had usually lasted for many years, often from one generation to the next, things were very different, complaints few, unsatisfactory items instantly replaced, usually without question. This continuing state of equanimity was destroyed by the retail revolution and new methods of advertising and marketing. Now, the numbers of complaints dealt with by consumer protection and environmental health departments of local authorities are truly enormous. We have become a nation of “complainers,” although in all conscience, we have much to complain about. Complaints cover the widest possible range of products and services, of which food and drink form an integral component. The complaints to enforcement authorities include many said to be unjustified, but from the reports of legal proceedings under relevant enactments, it is obvious that the bulk of them now originate from consumer complaints. Not all complainants, however, relish the thought of the case going before the courts. Less is heard publicly of complaints to the numerous voluntary bodies. Enforcement authorities see complaints in terms of infringements of the law, although their role as honest broker, securing recompense to the aggreived customer, has become important; a few departments being able to claim that they secured reimbursements and replacements of value totalling upwards of amounts which annually run into six figures. The broker role is also that adopted by voluntary bodies but with much less success since they lack the supporting authority of legal sanction.

Details

British Food Journal, vol. 80 no. 4
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 March 1993

Design for manufacture and testability seems to be a very hot topic. This seminar organised by Bob Willis was over‐subscribed within the first two weeks of announcement, and the…

Abstract

Design for manufacture and testability seems to be a very hot topic. This seminar organised by Bob Willis was over‐subscribed within the first two weeks of announcement, and the standby places were already sufficient to warrant a repeat seminar during September. This will be held in Chelmsford on 9 September.

Details

Soldering & Surface Mount Technology, vol. 5 no. 3
Type: Research Article
ISSN: 0954-0911

Book part
Publication date: 18 October 2014

Paul Joyce and Ged Fitzgerald

The purpose of this paper is to advance the understanding of the choices and difficulties at a city level that faced public leaders who were trying to pursue economic regeneration…

Abstract

Purpose

The purpose of this paper is to advance the understanding of the choices and difficulties at a city level that faced public leaders who were trying to pursue economic regeneration while at the same time coping with austerity policies introduced by national government.

Design/methodology/approach

We are using a case study approach to assess both the type of strategic leadership being offered and the public governance issues faced by Liverpool City.

Findings

In terms of leadership, the mayor fitted what we describe in the paper as the pragmatic type of strategic leader (long-term perspective providing foresight, and inclusiveness in formulating strategy and plans). The directly elected mayoral system seemed to have a number of advantages, perhaps the key one being that the mayor, acted for the entire city, rather than being the leader of the city council as he was before. New channels of social dialogue had been opened up, especially with the business community. The major difficulties in governance were the overstretched entrepreneurial and strategic capacity of the centre of the council and a lack of coherence in terms of multi-level governance.

Social implications

The approach to public leadership in Liverpool represents a major break from the past; it was a widening of political inclusiveness to embrace people with a range of political perspectives. It was also a major break from the past in terms of building good relations between public leaders and business leaders. The prize was economic regeneration to create a better platform for social and economic inclusiveness.

Details

European Public Leadership in Crisis?
Type: Book
ISBN: 978-1-78350-901-0

Keywords

Book part
Publication date: 26 July 2021

Marni E. Fisher and Kimiya Sohrab Maghzi

Written in dialogue form, the benefits and equality of Universal Design vs. Differentiated Design taking into account individual student needs will be explored while integrating…

Abstract

Written in dialogue form, the benefits and equality of Universal Design vs. Differentiated Design taking into account individual student needs will be explored while integrating literature, research, and both K-12 and higher education experiences. The danger of a singular lens is highlighted as well as the need for educators to be lifelong learners. Both Universal Design and differentiation theories will be tested against and/or aligned with disability studies, multicultural education, critical pedagogy, democratic education, LGBTQ voices, and educational leadership.

Book part
Publication date: 13 December 2023

Donna Y. Ford, James L. Moore and Ezekiel Peebles

This chapter focuses on two aspects of the achievement gap – underachievement and low achievement among Black males in urban school contexts. More specifically, the authors…

Abstract

This chapter focuses on two aspects of the achievement gap – underachievement and low achievement among Black males in urban school contexts. More specifically, the authors explain several problems/issues confronting Black male students in P-12 gifted and talented, advanced placement, and special education programs, along with the school-to-prison pipeline – inequitable discipline in the form of suspensions and expulsions. We parse underrepresentation and overrepresentation for this student group. A central part of this discussion is grounded in the achievement gap literature on Black students in general with implications for Black males in particular. Another fundamental aspect of this discussion is the need for educators to adopt an anti-racist (social justice or civil rights) and cultural competence approach to their work, which means being equity-based and culturally responsive in philosophy and action. Suggestions for closing the achievement gap and otherwise improving the achievement of Black males are provided for educators. We also compel educators to go beyond talking about equity by setting quantifiable equity goals for minimum and maximum percentages (and numbers).

Details

Black Males in Secondary and Postsecondary Education
Type: Book
ISBN: 978-1-80455-578-1

Keywords

Content available
Book part
Publication date: 16 October 2017

Jiří šubrt

Abstract

Details

The Perspective of Historical Sociology
Type: Book
ISBN: 978-1-78743-363-2

Book part
Publication date: 12 April 2021

Jing Li, Paige K. Evans, Cheryl J. Craig, Donna W. Stokes, Rakesh Verma and Gang Zhu

Scant attention has been paid to the influence of professors on science, technology, engineering, and mathematics (STEM) students' learning and lives at the tertiary level. To…

Abstract

Scant attention has been paid to the influence of professors on science, technology, engineering, and mathematics (STEM) students' learning and lives at the tertiary level. To fill this void, this chapter examines the influence of professors on students' entering and remaining in the STEM disciplines and pursuing STEM careers within the context of six funded STEM grants in the southern United States. We examine professor–student interactions using the students' storied experiences as the fodder for our narrative inquiry. We present narrative exemplars from which the following themes emerged: (1) agency as a student and agency as a human being, (2) development of students' multilayered identities, and (3) professors' engagement of themselves in their interactions with students. A discussion of learner-centeredness and professors' professional development in higher education concludes this study of professors' influence on students' learning and intended careers.

Details

Preparing Teachers to Teach the STEM Disciplines in America’s Urban Schools
Type: Book
ISBN: 978-1-83909-457-6

Keywords

Content available
Article
Publication date: 12 July 2011

777

Abstract

Details

Structural Survey, vol. 29 no. 3
Type: Research Article
ISSN: 0263-080X

Content available
Article
Publication date: 1 December 2003

Harry Matlay

780

Abstract

Details

Education + Training, vol. 45 no. 8/9
Type: Research Article
ISSN: 0040-0912

Article
Publication date: 31 December 1997

Abstract

Details

Mental Health Review Journal, vol. 2 no. 3
Type: Research Article
ISSN: 1361-9322

21 – 30 of over 5000