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The paper draws on the key themes raised at a Round Table discussion on behavioural finance attended by academics and practitioners. The paper provides a background to the key aims of behavioural finance research and the development of the discipline over time. The purpose of this paper is to indicate some future research issues on behavioural finance that emanate from the financial crisis and highlight areas of mutual benefit to both behavioural finance academics and the finance industry so as to encourage a creative cross‐fertilisation.

The paper draws on a Round Table discussion on behavioural finance that was organized by the Behavioural Finance Working Group, the Centre for the Study of Financial Innovation and Financial Services Knowledge Transfer Network.

The paper highlights numerous benefits that behavioural finance research can contribute to the financial industry, but at the same time there is an evident discrepancy between the academic and the professional world when it comes to utilising behavioural finance research.

The paper highlights several areas where behavioural finance can contribute significant benefits to a wide array of aspects of the finance industry.

The paper seeks to inform behavioural finance issues so as to encourage collaboration between the academic world and finance practitioners. In so doing, the paper aims to encourage a greater awareness of individual decision‐making frames and heuristics and how industry can apply these concepts to improve the allocation of finance products to society.

The paper brings together a wide array of finance professionals and academics to encourage greater collaboration and mutual respect of each others interest in and uses for behavioural finance.

This chapter provides novel theory that explicates how positive emotions of four actors (supervisors, employees, peers, and customers) in the service profit chain can foster the creation of positively deviant service businesses. It is suggested to incorporate studies and theories of positive organizational scholarship and particularly studies on positive emotions to the services marketing literature. This chapter elucidates how positively deviant behaviors, such as expressions of appreciation, helping others, gratitude, trustworthiness, and unselfishness, can foster the creation of such positively deviant performances that may generate supreme customer experience. These four positively deviant performances are trust in self and others, feeling of oneness, creativity, and seeing the bigger picture. The suggestion is that these positively deviant performances create climate for positivity in the supplier–customer interaction and foster the co-creation of mutual value in service businesses.

The purpose of this study is to explore managers' understanding of workplace health promotion (WHP) and experiences of WHP activity within small and medium‐sized enterprises (SMEs) in a Health and Social Care Trust area of Northern Ireland. The paper aims to focus on engagement with activities within the context of prevention of ill‐health and health protection, lifestyle issues and working culture and the environment as defined in the Luxembourg Declaration on WHP.

A Heideggerian interpretive phenomenological methodology is adopted, using in‐depth telephone interviews with a purposive sample of 18 SME managers. Data are analysed using Benner's strategy for data analysis.

“Levels of awareness of WHP activity” are revealed as a central theme and interpreted as “high awareness activities”, including the need to: preserve and protect employee health and safety, prevent ill‐health and injury and promote employees' quality of daily living, and “low awareness activities”, including the provision of training and development, human resource management and environmental considerations.

An “Iceberg” model, grounded in the data, draws attention to the limited awareness of what constitutes WHP activities and the untapped meaningfulness of organisational and environmental activities.

This chapter aims at building a conceptual framework that could inspire innovation policies able to take into account the emerging agricultural and rural agenda, based on a comprehensive conceptualization of the innovation system. The systems of innovation and the broader processes of knowledge creation (and co-creation), transfer and adoption represent a crucial set of conditions influencing family farms' trajectories in response to the various opportunities and drivers of change, as well as their capability to contribute to sustainable food systems and FNS. This chapter analyzes the concept of innovation in relation to transition towards new configurations with a non-linear and multidimensional vision based on actors assembling themselves in a geographical space where resources and information are used to generate change. This leads to consider knowledge as an asset co-generated by the interaction of different actors within agricultural knowledge and innovation systems (AKIS) (Leeuwis & van den Ban, 2004). Agriculture and countryside are experiencing deep transformations towards concentration and globalization on one side and post-productivism and rural development on the other (Van der Ploeg et al., 2000). These processes of change require innovation policies aimed at pursuing ‘second-order’ innovation based on new goals and new rules. From a transition perspective (Geels, 2004) these radical innovations can develop within niches to a certain extent protected from mainstream market forces, to be then progressively embodied into higher structuration levels (the ‘regimes’).

The recent pandemic of Covid-19 has substantially changed people’s daily lives. They work and interact even more based on information and communication technologies (ICT). The use of new technologies and the interconnectivity specific to smart cities have intensified in the context of the pandemic. A significant part of the population works from home, participates in concerts and other remote social activities, organizes online parties, communicates virtually with friends and family, etc. These transformations required an extended and more stable infrastructure, significant investments in the development of software applications dedicated to remote activities (streaming, contact tracing, security, online ordering and delivery, telemedicine, etc.), in specific services (data storage and applications, electronic signature services, etc.) and the integration of subsystems used in smart cities. This chapter examines the role of SARS-CoV-2 pandemic in the acceleration of digital transformations in smart cities due to the need and desire to digitize communities and public administrations. It has become a top priority for both private and public companies from smart cities in the context created by the pandemic.