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Article
Publication date: 26 January 2010

Felicity Joslin, Lea Waters and Paul Dudgeon

This study aims to test the relationship between two measures of sociocultural adjustment (perceived acceptance and work standard) with work attitudes and behavior and…

Abstract

Purpose

This study aims to test the relationship between two measures of sociocultural adjustment (perceived acceptance and work standard) with work attitudes and behavior and with psychological distress following an internal merger of two previously distinct working groups within the one business.

Design/methodology/approach

A field study, using a cross‐sectional design, was used to assess the reactions of 250 employees (host employees=170; relocated employees=80) who had undergone an internal merger within a communications company.

Findings

Perceived acceptance and work standards following the merger were significantly related to work attitudes and behavior for both the host and the relocated employees. There was no direct relationship between perceived acceptance and work standards with psychological distress. However, work attitudes and behavior were found to mediate the indirect effect of perceived acceptance and work standards on psychological distress.

Research limitations/implications

The findings must be considered within the limitations of the study which include the use of a cross‐sectional design and testing within one business setting.

Practical implications

The research suggests that ensuring that employees from both pre‐merger groups are assisted in feeling accepted in the new culture and that both groups are giving support and resources to maintain work standards are important factors in managing post‐merger integration.

Originality/value

The study is the first to empirically test Berry's concepts of sociocultural adjustment, neutrality and asymmetry within an internal business merger.

Details

Journal of Managerial Psychology, vol. 25 no. 1
Type: Research Article
ISSN: 0268-3946

Keywords

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Article
Publication date: 1 April 1953

The Government's Merchandise Marks Bill had an uneventful passage through the House of Lords and has been formally read a first time in the House of Commons. The main…

Abstract

The Government's Merchandise Marks Bill had an uneventful passage through the House of Lords and has been formally read a first time in the House of Commons. The main purpose of the Bill is to give greater protection to honest traders against less scrupulous competitors. With this object, the main provision of the Bill extends the definition of “trade description” so as to include statements as to “the quality, fitness for purpose, strength, accuracy, performance or behaviour of any goods.” In addition, the existing prohibition of false trade descriptions is extended to misleading descriptions, including any trade description which, although true in itself is calculated to be misunderstood or to create a false impression. It is hoped that the amendments will achieve also two other aims, namely, greater protection to the public generally and to the shopping public in particular, and better protection to the good name of British craftsmanship throughout the world.

Details

British Food Journal, vol. 55 no. 4
Type: Research Article
ISSN: 0007-070X

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Book part
Publication date: 19 October 2020

Abstract

Details

Indigenous Research Ethics: Claiming Research Sovereignty Beyond Deficit and the Colonial Legacy
Type: Book
ISBN: 978-1-78769-390-6

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Book part
Publication date: 8 November 2019

Peter Simon Sapaty

Abstract

Details

Complexity in International Security
Type: Book
ISBN: 978-1-78973-716-5

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Book part
Publication date: 29 November 2019

Eva Kremere, Edward Morgan and Pedi Obani

Abstract

Details

SDG6 – Clean Water and Sanitation: Balancing the Water Cycle for Sustainable Life on Earth
Type: Book
ISBN: 978-1-78973-103-3

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Book part
Publication date: 19 October 2020

Lily George, Lindsey Te Ata o Tu Macdonald and Juan Tauri

This chapter provides an overview of the volume, beginning with anecdotes from the editors. These anecdotes demonstrate the range of issues facing Indigenous scholars and…

Abstract

This chapter provides an overview of the volume, beginning with anecdotes from the editors. These anecdotes demonstrate the range of issues facing Indigenous scholars and researchers who choose to work with Indigenous participants and/or communities. Reference is made to Indigenous research sovereignty, honouring the immense work undertaken by previous Indigenous scholars, enabling many today to work effectively with their own people as well as other Indigenous groups. This is considered a courageous act, given the vulnerability this opens Indigenous peoples up to in terms of the change that is engendered and the criticism from external non-Indigenous researchers that has often arisen. The organisation of the volume into three parts is discussed, and this chapter ends with synopses of the following 16 chapters.

Details

Indigenous Research Ethics: Claiming Research Sovereignty Beyond Deficit and the Colonial Legacy
Type: Book
ISBN: 978-1-78769-390-6

Keywords

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Article
Publication date: 1 May 1986

Harry Henry

Properly conceived, conducted and interpreted, motivation research can be an extremely powerful management tool, designed to help the manufacturer or advertiser to sell…

Abstract

Properly conceived, conducted and interpreted, motivation research can be an extremely powerful management tool, designed to help the manufacturer or advertiser to sell more goods. Its aim is to expose the market situation, explain it and suggest courses of action which will lead to desired changes. It is a way of looking at a problem rather than a collection of specialist techniques and is strictly practical. Hence it can be used alongside other market research tools for the solution of marketing problems and can be applied to a wide range of business activities. Much of its development has been in the advertising field but it can also help in the formulation of production policy, solving packaging problems and marketing operations. It is examined here in all these contexts. The idea of motivation research, the reasons for its use and the techniques by which to apply it are discussed, as well as the pitfalls that are likely to occur. New and imaginary case studies are used throughout to illustrate points. A review of the subject literature is included.

Details

Marketing Intelligence & Planning, vol. 4 no. 5
Type: Research Article
ISSN: 0263-4503

Keywords

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Article
Publication date: 1 October 1941

IF the two definitions which were enunciated at various intervals by the Library Association are ever to be translated into complete practice, they will carry libraries…

Abstract

IF the two definitions which were enunciated at various intervals by the Library Association are ever to be translated into complete practice, they will carry libraries far beyond any of their present achievements. It is the necessary preliminary that the leaders should make some Statement of the problem, and it is the business of every librarian, but particularly the young ones, to show how they want libraries to work in their time. At Marylebone only one young librarian spoke, and he wanted first the return to their normal duties of those librarians who are food‐controlling and otherwise doing war work, to the detriment, he supposed, of the library service. There is something in this argument, although, if these men had refused to accept their temporary tasks, it is probable that their libraries would Still have been taken for food and other offices, and they would have been marked as non‐co‐operators. We have to remember that great as is the part we sustain in this war in the maintenance of morale, in information service, in education and in the providing of anodynes and escapes from the awful actualities of the day, we rest our all on the book, and in the war‐mind that is a luxury rather than a necessity.

Details

New Library World, vol. 44 no. 4
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 9 April 2018

Boonlert Jitmaneeroj

Corporate social responsibility (CSR) has several dimensions that are inherently unobservable or measured with errors. Due to measurement errors of CSR proxies, regression…

Abstract

Purpose

Corporate social responsibility (CSR) has several dimensions that are inherently unobservable or measured with errors. Due to measurement errors of CSR proxies, regression analysis seems inappropriate for investigating the relationship between CSR and firm value. Accounting for CSR measurement errors, the purpose of this paper is to use a latent variable analysis to examine whether CSR affects firm value.

Design/methodology/approach

This study applies a latent variable model that directly takes into account the measurement errors of CSR proxies. Moreover, the inclusion of firm-fixed effects in the model controls for time-invariant unobservable firm-specific characteristics that may drive both CSR and firm value. CSR is measured by environmental, social, and corporate governance activities.

Findings

Based on data of US firms between 2002 and 2014, this study finds conflicting evidence of a direct association between each CSR proxy and firm value. When all CSR proxies are incorporated into a latent variable model, CSR significantly positively impacts firm value. Therefore, CSR strategies based on a single measure of CSR or the equal weighting of CSR measures tend to underestimate the influence of CSR on firm value.

Practical implications

Corporate managers should enhance firm value by simultaneously engaging in environmental, social, and corporate governance activities because there is a synergistic effect with firm value. Furthermore, investors who downplay CSR factors in firm valuation can lead to significant errors in making equity investment choices.

Originality/value

This study presents a novel examination of the price-earnings ratio in the CSR valuation by using the latent variable model with firm-fixed effects.

Details

Managerial Finance, vol. 44 no. 4
Type: Research Article
ISSN: 0307-4358

Keywords

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Article
Publication date: 7 September 2012

Ho Taek Yi, Alan J. Dubinsky and Chae Un Lim

The purpose of the article is to present and test a model regarding important factors that may help reduce unethical behavior (i.e. misselling) of salespeople in the…

Abstract

Purpose

The purpose of the article is to present and test a model regarding important factors that may help reduce unethical behavior (i.e. misselling) of salespeople in the financial services industry.

Design/methodology/approach

To test the hypotheses, telemarketers from the life insurance industry in South Korea were surveyed (n=204).

Findings

Using structural equation modeling, the results indicate that: ethics training is positively related to salesperson ethical attitude; ethical climate is positively related to salesperson ethical attitude; selling pressure is unrelated to ethical attitude; competitive intensity is positively related to salesperson ethical attitude; competitive intensity is unrelated to misselling; and misselling is inversely related to salesperson ethical attitude, positively associated with product complexity, and positively related to product variety.

Research limitations/implications

Future empirical work could: investigate different variables from those utilized in this study; consider inter‐country and gender differences; use alternate sources of data to examine stability of the findings; and employ samples of firms in other industries and other marketing channels. Limitations include a limited number of study variables, use of solely the telemarketing channel for life insurance, a preponderance of female respondents, and potential for socially desirable responses.

Practical implications

Management should seek to maintain a high ethical attitude among sales agents to help foster a reduction in unethical behavior. Sales personnel should receive extensive ethics training to help enhance their ethical attitude in the job. Salespeople should also seek to establish and maintain long‐term relationships with their customers and to pursue long‐term profitability. Sales managers should seek to educate consumers about the various types of financial products, their respective strengths and weaknesses, and the appropriate conditions under which they should be purchased.

Originality/value

The potential for financial services industry salespeople to behave unethically has received extensive research attention. A key area, though, which has been virtually ignored is antecedents of misselling of financial services. The article seeks to address partially this gap in the literature.

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