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Open Access
Article
Publication date: 16 April 2024

Patrick Kraus, Elias Fißler and Dennis Schlegel

In recent years, the robotic process automation (RPA) technology has increasingly been used to automate business processes. While a lot of research has been published on the…

Abstract

Purpose

In recent years, the robotic process automation (RPA) technology has increasingly been used to automate business processes. While a lot of research has been published on the potential and benefits of the technology, only a few studies have conducted research on challenges related to RPA adoption. Hence, this study aims to identify and discuss challenges related to RPA implementation projects.

Design/methodology/approach

Following an inductive methodology, interviews have been conducted with consultants who were involved in multiple RPA implementation projects. Hence, their extensive experience and views contribute to a detailed and in-depth understanding of the phenomena under research.

Findings

The results suggest that there are various process-related, technical, resource-related, psychological and coordinative challenges that must be considered when conducting an RPA implementation project.

Originality/value

This paper contributes to knowledge by presenting a new typology of challenges, as well as providing an in-depth discussion of the individual challenges that organizations face.

Details

International Journal of Organizational Analysis, vol. 32 no. 11
Type: Research Article
ISSN: 1934-8835

Keywords

Open Access
Article
Publication date: 27 July 2023

Patrick Kraus, Peter Stokes, Neil Moore, Ashok Ashta and Bernd Jürgen Britzelmaier

Elite interviewing is a well-established area of interview research methods. Nevertheless, the actual casting of an “elite” has been generally conducted in a prima facie or broad…

Abstract

Purpose

Elite interviewing is a well-established area of interview research methods. Nevertheless, the actual casting of an “elite” has been generally conducted in a prima facie or broad manner. A consideration of entrepreneurs and owner-managers as “elites” has been less profiled and received less attention, therefore the paper views the entrepreneurs and owner-managers as constituting a form of “local elite” within given and varying sectorial, regional and community boundaries. The authors argue that a consideration of entrepreneurs as “local elites” and transferring knowledge from an elite interviewing perspective may strongly support scholarly research in the entrepreneurship field.

Design/methodology/approach

The study conducts a comprehensive narrative literature review of elite interviewing literature and transfers key methodological insights to the entrepreneurship field. The methodological contribution based on literature is complemented by experiences and observations from an extensive inductive interview study with over 30 entrepreneurs of German manufacturing Small and Medium-sized Entities (SMEs) and are used to reflect on, and refine, interview research approaches with entrepreneurs.

Findings

The reflections and discussions in this paper provide valuable insights for other researchers conducting research in entrepreneurship domains regarding the power dynamics of negotiating access, procedural issues of interviews and thereby enhancing the quality of data.

Originality/value

The contribution to knowledge is mainly of a methodological nature. While the paper takes a novel act of recasting elite interviewing in the SME and entrepreneurship context, the paper methodologically contributes to the entrepreneurship and elite interview literature thereby facilitating higher quality interviews.

Details

Journal of Small Business and Enterprise Development, vol. 30 no. 5
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 27 August 2021

Dennis Schlegel and Patrick Kraus

Digital transformation of organizations has major implications for required skills and competencies of the workforce, both as a prerequisite for implementation, and, as a…

2942

Abstract

Purpose

Digital transformation of organizations has major implications for required skills and competencies of the workforce, both as a prerequisite for implementation, and, as a consequence of the transformation. The purpose of this study is to analyze required skills and competencies for digital transformation using the context of robotic process automation (RPA) as an example.

Design/methodology/approach

This study is based on an explorative, thematic coding analysis of 119 job advertisements related to RPA. The data was collected from major online job platforms, qualitatively coded and subsequently analyzed quantitatively.

Findings

The research highlights the general importance of specific skills and competencies for digital transformation and shows a gap between available skills and required skills. Moreover, it is concluded that reskilling the existing workforce might be difficult. Many emerging positions can be found in the consulting sector, which raises questions about the permanent vs temporary nature of the requirements, as well as the difficulty of acquiring the required knowledge.

Originality/value

This paper contributes to knowledge by providing new empirical findings and a novel perspective to the ongoing discussion of digital skills, employment effects and reskilling demands of the existing workforce owing to recent technological developments and automation in the overall context of digital transformation.

Details

International Journal of Organizational Analysis, vol. 31 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Book part
Publication date: 19 July 2018

Patrick Kraus, Bernd Britzelmaier, Peter Stokes and Neil Moore

The overall goal of this chapter is to critique the purported business case for corporate social responsibility (CSR) and sustainability, which persists as a major contentious…

Abstract

Purpose

The overall goal of this chapter is to critique the purported business case for corporate social responsibility (CSR) and sustainability, which persists as a major contentious force in convincing companies to become more sustainable. Extant literature on sustainability, CSR and Socially Responsible Investments (SRIs) generally tends to focus on company perspectives decision-making and approaches. This chapter considers an alternative and under-developed perspective and examines CSR from a consumer/public perspective situated in a German context.

Design/methodology/approach

This chapter builds a comprehensive literature review and employs a research philosophical point of view underpinned by a social constructionist stance. It examines indicators and attitudes towards sustainability and sustainable consumption together with socially responsible investments and considers whether the buying patterns of German consumers may serve as a rationalisation for a potential business case for CSR and sustainability.

Findings

While the awareness of consumers of CSR in Germany towards sustainability tends to be generally relatively prima facie high, it is nevertheless noticeable that German consumers are predominately reluctant to pay a price premium for product possessing a superior sustainability performance. From the alternative lens of SRIs, rather than being a replete and widespread phenomenon, they are still largely a niche market. For these reasons, the potential for the existence of a business case for sustainability, CSR and SRIs tends in reality to be low, in spite of some populist or survey reports and perceptions.

Originality/value

The chapter links a consumer perspective with the business case for CSR. Moreover, it focuses on the German context which tends to be underrepresented in international research.

Details

The Critical State of Corporate Social Responsibility in Europe
Type: Book
ISBN: 978-1-78756-149-6

Keywords

Book part
Publication date: 1 January 2000

Florian Kraus, Patrick A Puhani and Viktor Steiner

We analyze the effectiveness of public works programs (PWP, Arbeits-beschaffungsmaßnahmen) in Eastern Germany as measured by their effects on individual future re-employment…

Abstract

We analyze the effectiveness of public works programs (PWP, Arbeits-beschaffungsmaßnahmen) in Eastern Germany as measured by their effects on individual future re-employment probabilities in regular jobs. These are estimated by discrete hazard rate models on the basis of individual-level panel data. We account for unobserved individual heterogeneity in both the PWP participation and in the outcome equations. We also test for selection on unobservables.

We find that public works programs seem to have no special targeting focus on disadvantaged groups in the labor market and that participants are, on average, worse off concerning their re-employment prospects in regular jobs than unemployed people who do not join such a program. A possible explanation for this result is that PWP participants search less intensively for a regular job while on such a program than unemployed non-participants.

Details

Research in Labor Economics
Type: Book
ISBN: 978-1-84950-067-8

Article
Publication date: 21 September 2012

Patrick Kraus and Bernd Britzelmaier

Sustainability has become a hot topic in business administration theory. However, there is still a lack of knowledge on how companies can manage sustainability properly…

1418

Abstract

Purpose

Sustainability has become a hot topic in business administration theory. However, there is still a lack of knowledge on how companies can manage sustainability properly. Therefore, the purpose of this paper is two fold. First, it provides an updated discussion on the potential business case for sustainability. Second, it analyses the current state of the implementation of sustainability management in Germany.

Design/methodology/approach

Based on literature review, the paper aims to answer two research questions: are there indications for a business case for sustainability, and what is the current state of implementation of sustainability management in Germany?

Findings

A business case for sustainability seems, in principle, plausible, especially with regard to an individual company basis. The discussion of recent empirical studies in Germany may lead to the conclusion that sustainability management is not yet implemented comprehensively. Remarkably, the management control and finance departments are almost completely uninvolved in the implementation of sustainability.

Research limitations/implications

Empirical research is not provided. The paper proposes to conduct qualitative empirical studies for further research to address the research problem.

Originality/value

The paper integrates German and international literature and therefore represents a comprehensive base for further research. It also brings a number of empirical studies about the implementation of sustainability management, conducted in the German language, into the international discussion.

Details

Journal of Global Responsibility, vol. 3 no. 2
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 16 September 2013

Bernd Britzelmaier, Andreas Doll, Michael Häberle and Patrick Kraus

The purpose of this paper is to study the remuneration of management in the financial crisis. What are the key elements of management payment at the Euro Stoxx 50 companies, does…

Abstract

Purpose

The purpose of this paper is to study the remuneration of management in the financial crisis. What are the key elements of management payment at the Euro Stoxx 50 companies, does management remuneration comprise long-term incentives in order to overcome principal-agent conflicts and how did the financial crisis affect management payment in terms of payment elements and size?

Design/methodology/approach

Based on the Euro Stoxx 50 financial reports of the fiscal year 2009 and other documents elements and size of management payment are being analysed.

Findings

Management payment has been affected by financial crisis. Among the Euro Stoxx 50 companies management remuneration is quite heterogeneous.

Practical implications

There is still a lack of use of appropriate metrics. There are doubts whether measures like TSR really can align manager's decisions to a sustainable, long-term orientated strategy.

Originality/value

The paper gives an insight view in management remuneration at the Euro Stoxx 50 companies.

Details

EuroMed Journal of Business, vol. 8 no. 3
Type: Research Article
ISSN: 1450-2194

Keywords

Article
Publication date: 26 April 2013

Bernd Britzelmaier, Patrick Kraus, Michael Häberle, Benjamin Mayer and Valentin Beck

The purpose of this paper is to discuss the applicability of value based management (VBM) concepts for small to medium‐sized enterprises (SMEs) and to identify obstacles for its…

1844

Abstract

Purpose

The purpose of this paper is to discuss the applicability of value based management (VBM) concepts for small to medium‐sized enterprises (SMEs) and to identify obstacles for its implementation. Estimating cost of capital is central to all VBM concepts, it is hence intended to critically analyse approaches that allow estimating cost of capital for non‐publicly traded firms.

Design/methodology/approach

The paper is based on literature review and a case study approach. A case study on estimating the cost of capital has been conducted with a single manufacturing firm in Germany.

Findings

VBM may provide useful management concepts for SMEs. Estimating the cost of capital has been found to be a critical element of implementing VBM concepts. Due to the absence of capital market data, cost of equity in SMEs has to be derived by means of alternative procedures. Results of a case study implicate that a combination of different methods may provide reasonable results in practice.

Research limitations/implications

The applied research approach and the heterogeneity of the SME sector do not allow generalizing the results of this research.

Originality/value

The paper addresses a major barrier for implementing VBM in SMEs. It proposes a combination of analogy and qualitative approaches for estimating the cost of equity in SMEs.

Abstract

Details

The Critical State of Corporate Social Responsibility in Europe
Type: Book
ISBN: 978-1-78756-149-6

Content available
Book part
Publication date: 19 July 2018

Abstract

Details

The Critical State of Corporate Social Responsibility in Europe
Type: Book
ISBN: 978-1-78756-149-6

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