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Article
Publication date: 12 June 2019

Patrick Lo, Minying He and Yan Liu

Using a Shanghainese context, the purpose of this paper is to understand the effects of the public library in its community, as well as its ability to create social…

Abstract

Purpose

Using a Shanghainese context, the purpose of this paper is to understand the effects of the public library in its community, as well as its ability to create social capital. Along with this, this paper aims to look at some socially disadvantaged groups within Shanghai and see the positive benefits that the Shanghai Library (SHL) has in society.

Design/methodology/approach

Using a total of 410 respondents from Shanghai through a questionnaire, this study investigates how different groups of disadvantaged groups (namely, students, elderly and unemployed) living in Shanghai perceived the social values, and contributions functions of the SHL to the local community, and its capacities to create social capital.

Findings

Findings of this study indicate that respondents expressed an overall highly positive outlook of the SHL’s value to the community, and they found it to have an important role in their daily lives.

Originality/value

This study will be useful for understanding the roles of the public library in a Chinese context, as well as the views and perceptions of the public library to disadvantaged user groups in China.

Details

Library Hi Tech, vol. 37 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Content available
Book part
Publication date: 26 January 2022

Patrick Lo, Robert Sutherland, Wei-En Hsu and Russ Girsberger

Abstract

Details

Stories and Lessons from the World's Leading Opera, Orchestra Librarians, and Music Archivists, Volume 1: North and South America
Type: Book
ISBN: 978-1-80117-653-8

Article
Publication date: 10 January 2020

Patrick Lo and Andrew Stark

The purpose of this paper is to analyse managerial approaches of a selective group of national library directors, examining their views and perceptions of successful…

Abstract

Purpose

The purpose of this paper is to analyse managerial approaches of a selective group of national library directors, examining their views and perceptions of successful library leadership in the twenty-first century in different sociocultural contexts. This study was carried out based on a series of semi-structured interviews with ten top-level directors of national libraries located on different continents.

Design/methodology/approach

The data collection method for this study consisted of the narrative analysis of the ten interviews coupled with the participative leadership theory, which highlights the leaders’ desire to create a more democratic culture within their library organisations.

Findings

The analysis of these interviews reveals that many of the directors’ responses were supportive to the concepts discussed in participative leadership. National librarians, through their participative leadership philosophies, values and beliefs, contributed to the development of an institutional culture that fostered improving trust, communications, engagement as well as promotion of inter-team relationships by breaking down the traditional “hierarchical” barriers within their organisations.

Research limitations/implications

The participants were predominantly from Europe; only one participant represented the USA, Middle East (Israel) and Northern Africa (Egypt). As a result, there are not many diverse viewpoints from national library directors outside of Europe. Further studies would be needed to obtain a more international perspective in the national library sphere. Furthermore, this study only examines the views and attitudes of ten different library directors. In comparison with the totality of national library directors across the world, this is a relatively small sample. This study may not be representative of all national library directors around the world.

Originality/value

The results of this study would be of interest to library professionals and educators interested in management, as well as Library and Information Science students who want to understand how national library directors view successful traits of participative leadership in different sociocultural contexts.

Article
Publication date: 28 February 2019

Patrick Lo, Holly H.Y. Chan, Angel W.M. Tang, Dickson K.W. Chiu, Allan Cho, Eric W.K. See-To, Kevin K.W. Ho, Minying He, Sarah Kenderdine and Jeffrey Shaw

The purpose of this paper is to examine how the emergent 3D interactive media technologies are used as a viable tool for enhancing visitors’ overall experiences at an…

1972

Abstract

Purpose

The purpose of this paper is to examine how the emergent 3D interactive media technologies are used as a viable tool for enhancing visitors’ overall experiences at an exhibition entitled, 300 Years of Hakka Kungfu – Digital Vision of Its Legacy and Future (Hakka Kungfu Exhibition) – presented and co-organized by the Intangible Cultural Heritage Office of Hong Kong, International Guoshu Association and the School of Creative Media, City University of Hong Kong.

Design/methodology/approach

A questionnaire survey in both online and paper-based formats was used for identifying visitors’ experiences in the interactions with the multimedia technologies. For this research study, a questionnaire, consisting of 26 items, was set out to measure the visitors’ experiences at the Exhibition. Since the Exhibition was about presenting a centuries-old Chinese cultural heritage, Hakka Kungfu via the use multimedia technologies, in the context of establishing a dialogue between the past and present, the researchers included questionnaire items that were devoted to enquire about the level of understanding, knowledge and enjoyment, and visitors’ new knowledge about Hong Kong history and culture was successfully disseminated to the respondents at the end of the questionnaire.

Findings

A total of 209 completed questionnaires were collected at this Hakka Kungfu Exhibition. The findings reveal that the exhibits did attract people at all ages. This Exhibition gave the visitors a sense of interest and wonder in the object and information presented in the Exhibition. Findings of this study also reveal that this Exhibition has successfully attracted a large number of female visitors, as well as visitors who have never taken any martial arts training. In addition, visitors’ Exhibition experience was found to be memorable, as well as enjoyable. Furthermore, visitors’ experience within the Exhibition suggested that it was entertaining, as well as educational. By creating a long-lasting impact on the minds of these Exhibition visitors about the connections between and relevance of traditional Chinese Kungfu, their collective cultural identity, as well as the contemporary society we live in. The Exhibition exemplified the successful integration of the presentation of Kungfu as a form of cultural heritage with engagement-creating technology, in which technology is unobtrusive but effective.

Originality/value

Although it is already a global trend for the museums to integrate multimedia technologies into their exhibitions, research on the situation and feedback of multimedia technology used in the museum exhibitions in Hong Kong is scarce as well as scattered. Findings of this study could help identify various factors involved in audience participation, thereby exploring the possibility of building a contact point/space for traditional Chinese Kungfu as an intangible cultural heritage, via the integration of the latest media technologies. In particular, the development of multimedia technologies has become increasingly important to museums, and museum professionals have been exploring how digital and communication technologies can be developed to offer visitors a more interactive, personalized museum experience. In general, despite the growing interest in deploying digital technology as interpretation devices in museums and galleries, there are relatively few studies that examine how visitors, both alone and with others, use new technologies when exploring the museum contents.

Details

Library Hi Tech, vol. 37 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 10 July 2020

Yifei Zhang, Patrick Lo, Stuart So and Dickson K.W. Chiu

The paper aims to investigate current library instruction programs to help business students make better use of library resources and improve their information. However…

Abstract

Purpose

The paper aims to investigate current library instruction programs to help business students make better use of library resources and improve their information. However, students’ information acquisition ability, library usage and their perception toward library user education are inevitably changing along with the rapidly evolving information landscape as well as the socio-cultural environment driven by information technologies.

Design/methodology/approach

For this study, 90 business students from three different majors at the Faculty of Business and Economics, the University of Hong Kong were invited to participate in the online survey for comparison.

Findings

The findings of this study suggest that the subjects, in general, recognized the importance of library user instruction. However, when the subjects encountered difficulties in information searching, they preferred to use search engines (such as Google) and seek help from their classmates.

Practical implications

The results of this study show that there were distinctive differences in library usage and views toward library instruction among students of three different majors. This study sheds light on the feasible actions of academic libraries to enhance library user instruction services and improve the IL skills among business students.

Originality/value

Although there is much research about the library instruction of academic libraries, scant research focuses on library usage and views toward library instruction of business students, especially on the comparison among different business majors.

Details

Reference Services Review, vol. 48 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 27 April 2020

Ken Yiu Kwan Fan, Patrick Lo, Kevin K.W. Ho, Stuart So, Dickson K.W. Chiu and Eddie H.T. Ko

This paper aims to study the information needs and online information-seeking behaviors on mobile platforms of performing arts students at a college level.

Abstract

Purpose

This paper aims to study the information needs and online information-seeking behaviors on mobile platforms of performing arts students at a college level.

Design/methodology/approach

Survey instruments were used to collect data from performing arts students at the Hong Kong Academy of Performing Arts (HKAPA), a metropolitan’s major performing arts tertiary institution. Data collected were analyzed through descriptive statistics and other statistical methods, and the music-related students were compared with the production-related students.

Findings

The result reveals that performing arts students all owned their mobile devices and often used mobile apps for non-academic purposes, but they did not often use mobile library services or read online academic contents with their mobile devices. The participants considered inadequate signal coverage, slow loading time, difficulty in reading on a mobile device and the lack of specialized mobile apps as more significant barriers affecting their usage. There are some significant differences between the music-related and production-related student groups in that music-related students watched lectures on the library websites and used electronic music scores more often than the production-related students.

Practical implications

This study contributes to the input for enhancements and policies to future mobile services and facilities of performing art libraries.

Originality/value

There have been scant studies on the mobile learning needs of performing arts students, especially in Asia.

Content available
Book part
Publication date: 9 May 2022

Patrick Lo, Robert Sutherland, Wei-En Hsu and Russ Girsberger

Abstract

Details

Stories and Lessons from the World's Leading Opera, Orchestra Librarians, and Music Archivists, Volume 2: Europe and Asia
Type: Book
ISBN: 978-1-80262-659-9

Article
Publication date: 20 September 2021

Jiafeng Zhou, Ernest Lam, Cheuk Hang Au, Patrick Lo and Dickson K.W. Chiu

As current university students may access information for their study anytime, anywhere with ubiquitous mobile technologies, this research re-examines the roles of study…

Abstract

Purpose

As current university students may access information for their study anytime, anywhere with ubiquitous mobile technologies, this research re-examines the roles of study space in students' learning and campus life.

Design/methodology/approach

A survey was conducted to collect students' opinions and habits regarding the usage of different study spaces. Results in three different academic majors (science and engineering, arts and business) of a comprehensive international university were compared.

Findings

The authors’ findings showed a more diversified space usage among students, with the library café increasingly important in students' learning and life while learning commons remain important. However, there were only minor differences among these three study majors towards the learning and entertaining spaces, as these students generally apply inquiry-based learning.

Originality/value

While some researches have investigated students' usage of university and library learning spaces, few studies have focused on the study space issue in Hong Kong or other metropolises in the East under the current mobile learning environment. This study's insights could help libraries and universities improve the management of their physical spaces to meet student needs.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 31 December 2020

Karen Hiu Tung Yip, Patrick Lo, Kevin K. W. Ho and Dickson K. W. Chiu

The purpose of this study is to examine students' perception of mobile technology adoption for library service apps as a lens to explore the factors affecting mobile…

Abstract

Purpose

The purpose of this study is to examine students' perception of mobile technology adoption for library service apps as a lens to explore the factors affecting mobile learning in higher education.

Design/methodology/approach

With the data collected from university students from Hong Kong and Japan, the authors conducted a comparative study for gaining a better understanding of students' perceptions toward adopting mobile apps as learning tools and other socio-cultural factors affecting such adoption. In particular, the authors derive alternative models from our analysis (benchmarked on technology acceptance model and unified theory of acceptance and use of technology) for a better explanation of the formation of the intentions, and, more importantly, cultural factors would affect such formation, as informed by the Hofstede Cultural Dimensions.

Findings

The findings are valuable for enhancing the effectiveness and adoption of mobile services for teaching and learning purposes in the context of higher education, as the focus of promotion of services should be tailored to the different student expectations in different regions, e.g. mainly performance expectancy in Japan versus in Hong Kong facilitating condition, performance expectancy and perceived usefulness altogether.

Originality/value

Defined as contributing to the development of learning assistance, mobile technology for library use and information access have become a significant issue raised in many higher educational institutions over the world, as the characteristics of mobile technology, such as portability and mobility, strengthen its possible use in education. However, scant research has been done in understanding the perception of mobile library use and factors affecting the behavioral intentions through the use of mobile technologies in Hong Kong and most Asian countries have not been sufficiently studied.

Details

Online Information Review, vol. 45 no. 2
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 14 May 2018

Louis Tze-Ngai Vong, Henrique Fátima Boyol Ngan and Patrick Chun-Pong Lo

The purpose of this paper is to investigate the moderating influence of organizational climate in the relationship between job stress and intent to stay.

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Abstract

Purpose

The purpose of this paper is to investigate the moderating influence of organizational climate in the relationship between job stress and intent to stay.

Design/methodology/approach

This study has used a non-probability sampling design for data collection. A semi-structured questionnaire has been prepared and a street survey has been carried out at popular public places in Macau.

Findings

This study shows that stressful employees working in organizations characterized by unsupportive organizational climate had far less desire to stay with the organization than those working in organizations with supportive organizational climate.

Research limitations/implications

Street intercept survey is a technique of convenience sampling. This makes it difficult to generalize the study’s findings to the entire population.

Originality/value

Few studies to date have paid attention to the influence of organizational climate between job stress and intent to stay. The multi-industry context from which the data are collected suggests that the results and findings are useful to managers and practitioners from across a broad range of business sectors.

Details

Journal of Chinese Human Resource Management, vol. 9 no. 1
Type: Research Article
ISSN: 2040-8005

Keywords

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