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Article
Publication date: 14 June 2011

Bridget Juniper, Pat Bellamy and Nicola White

The purpose of this paper is to test the performance of two generic scales designed to evaluate employee well‐being against a new well‐being scale constructed for a specific…

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Abstract

Purpose

The purpose of this paper is to test the performance of two generic scales designed to evaluate employee well‐being against a new well‐being scale constructed for a specific sector; call centres.

Design/methodology/approach

The method to develop the new scale is based on well‐established clinical models used to evaluate the well‐being of patients. Potential variables were confirmed using an item selection method known as impact analysis which places keen emphasis on the frequency and importance of variables according to employees themselves.

Findings

From a potential pool of 102 items, impact analysis confirmed 43 variables most strongly associated with adverse well‐being. These were distributed across eight separate dimensions. Content validity and internal reliability were satisfactory. The results showed that existing scales were substantially insensitive to aspects of work that were perceived to be important and troubling to call centre employees and could therefore provide incomplete accounts of employee well‐being.

Research limitations/implications

Confirmation of the assessment's measurement properties will be the subject of future studies. The generalisability of the findings to other call centres will also be investigated.

Practical implications

For employers and researchers wishing to evaluate and act on well‐being within a particular sector, this approach to measurement may offer a practical, parsimonious alternative to existing, generic options. Impact analysis also addresses criticisms of factor analysis when used in well‐being scale construction.

Originality/value

The findings suggest support for a new approach to measuring the well‐being of sector specific workers that is based on clinical evaluation practices.

Details

Leadership & Organization Development Journal, vol. 32 no. 4
Type: Research Article
ISSN: 0143-7739

Keywords

Book part
Publication date: 5 October 2017

Nicola Headlam

Kinship structures in Ambridge have been analysed using social network analysis (SNA) showing a network of a ‘small world’ type with 75 individual people linked by birth or…

Abstract

Kinship structures in Ambridge have been analysed using social network analysis (SNA) showing a network of a ‘small world’ type with 75 individual people linked by birth or marriage. Further, the network shows four major cliques: the first two centred on Aldridge and Archer matriarchies and the second where through the marriages of the third generation the Grundies, Carters, Bellamies and Snells connect together. The chapter considers the possible futures for kinship networks in the village, arguing either a version of the status quo or The Headlam Hypothesis through which Archers assume less importance and the strength of the weak ties in the network assume more prominence.

Details

Custard, Culverts and Cake
Type: Book
ISBN: 978-1-78743-285-7

Keywords

Article
Publication date: 1 October 2003

Richard York, Eugene A. Rosa and Thomas Dietz

Ascientific consensus has emerged indicating that the global climate is changing due to anthropogenic (i.e., human induced) driving forces. Our previous research reformulated the…

1867

Abstract

Ascientific consensus has emerged indicating that the global climate is changing due to anthropogenic (i.e., human induced) driving forces. Our previous research reformulated the well‐known I=PAT (environmental Impacts equal the multiplicative product of Population, Affluence, and Technology) model into stochastic form, named it the STIRPAT model, and used it to assess the effects of population and affluence on carbon dioxide loads. Here we extend those findings by examining the impacts of population, affluence and other factors on the emissions of the greenhouse gases (GHGs) methane (CH4) and carbon dioxide (CO2), as well as the combined global warming potential of these two gases. We also assess the potential for “ecological modernization” or an “environmental Kuznets curve” (EKC) effect to curb GHG emissions. Our findings suggest that population is a consistent force behind GHG emissions, that affluence also drives emissions, that urbanization and industrialization increase emissions, and that tropical nations have lower emissions than non‐tropical nations, controlling for other factors. Contrary to what ecological modernization and EKC theorists predict, we find that to date there is no compelling evidence of a decline in emissions with modernization. These results support both the “treadmill of production” thesis and the “metabolic rift” thesis.

Details

International Journal of Sociology and Social Policy, vol. 23 no. 10
Type: Research Article
ISSN: 0144-333X

Keywords

Book part
Publication date: 16 March 2021

Cara Courage

The parenting styles, or perhaps lack thereof, of Ambridge families is a much-talked about topic among The Archers listeners. This has been brought into keen focus recently with…

Abstract

The parenting styles, or perhaps lack thereof, of Ambridge families is a much-talked about topic among The Archers listeners. This has been brought into keen focus recently with the parental role in, and reaction to, Ed and Emma Grundy's separation, and the intra- and inter-family dynamics of the Archers clans brought about by Peggy Woolley's Ambridge Conservation Trust. This chapter presents an Archers Assembly, based on the Citizens’ Assembly model, to pass judgement on the parenting styles of the matriarchs and family heads of key Ambridge clans. The Archers Assembly crowdsourced (through the Academic Archers Facebook group) considerations on: The Matriarchs, Peggy and Gill Archer; David and Ruth Archer; Pat and Tony Archer; Susan and Neil Carter; Jenny and Brian Aldridge; and Clarrie and Eddy Grundy. The chapter offers the evidence on each set, with a list of ‘for’ and ‘against’ cases, and quotes, from respondents.

Details

Flapjacks and Feudalism
Type: Book
ISBN: 978-1-80071-389-5

Keywords

Content available
Book part
Publication date: 16 March 2021

Abstract

Details

Flapjacks and Feudalism
Type: Book
ISBN: 978-1-80071-389-5

Content available
Book part
Publication date: 19 February 2019

Abstract

Details

Gender, Sex and Gossip in Ambridge
Type: Book
ISBN: 978-1-78769-948-9

Book part
Publication date: 16 March 2021

Paula Fomby

Ambridge residents live with extended kin and non-family members much more often than the population of the United Kingdom as a whole. This chapter explores cultural norms…

Abstract

Ambridge residents live with extended kin and non-family members much more often than the population of the United Kingdom as a whole. This chapter explores cultural norms, economic need, and family and health care to explain patterns of coresidence in the village of Ambridge. In landed families, filial obligation and inheritance norms bind multigenerational families to a common dwelling, while scarcity of affordable rural housing inhibits residential independence and forces reliance on access to social networks and chance to find a home among the landless. Across the socioeconomic spectrum, coresidence wards off loneliness among unpartnered adults. Finally, for Archers listeners, extended kin and non-kin coresidence creates a private space where dialogue gives added dimensionality and depth to characters who would otherwise be known only through their interactions in public spaces.

Details

Flapjacks and Feudalism
Type: Book
ISBN: 978-1-80071-389-5

Keywords

Book part
Publication date: 19 February 2019

Sarah Kate Merry

In a village where the (audible) population is fairly evenly split between men and women, where most women of working age are employed or run their own business, where women are…

Abstract

In a village where the (audible) population is fairly evenly split between men and women, where most women of working age are employed or run their own business, where women are even (gasp!) in the cricket team, surely they have better things to talk about than the men in their lives? How often do the women of Ambridge talk about things that aren't the men of Ambridge? And when they do, how long does the conversation last? The Bechdel–Wallace Test was created by Alison Bechdel in her webcomic Dykes to Watch Out For (1985), in which a character says that she will only watch a film that has at least two women in it, who talk to each other, about something other than a man. It is sometimes used as a simplistic measure of the lack of representation (not only of women) in the media. This chapter reports on five months of eavesdropping in Ambridge, using the Bechdel–Wallace Test to investigate gender bias in the Borsetshire countryside. The data show that one-third of the episodes during this period passed the test, while another third did not contain any conversations between women at all. The results include how often individual women speak to other women, which pairs converse most frequently and the main topics of conversation during the analysis period.

Details

Gender, Sex and Gossip in Ambridge
Type: Book
ISBN: 978-1-78769-948-9

Article
Publication date: 1 March 1970

R.G. BELLAMY

In the editorial leader of our previous issue reference was made to the possibility of certain ITBs phasing down their levy‐grant activities. How does an ITB carry out its…

Abstract

In the editorial leader of our previous issue reference was made to the possibility of certain ITBs phasing down their levy‐grant activities. How does an ITB carry out its responsibilities without using the levy‐grant machinery as an instrument of pressure? We invited the Electricity Supply ITB to explain how they do so

Details

Industrial and Commercial Training, vol. 2 no. 3
Type: Research Article
ISSN: 0019-7858

Article
Publication date: 1 July 1980

JOHN BELLAMY

Holography is a technique which can be used to create realistic three‐dimensional images; it has attracted a great deal of public interest recently, as a result of television…

Abstract

Holography is a technique which can be used to create realistic three‐dimensional images; it has attracted a great deal of public interest recently, as a result of television publicity, exhibitions in London and other centres, and a fascination with the apparently solid images seen in empty space. The intimate link between holography and the laser, the light source necessary for making a hologram, has reinforced the interest, since lasers are regarded as one of the wonders of the present day, because of their rapidly increasing applications, and of the spectacular effects that they can produce. Many people have seen displays involving the use of laser beams for entertainment or for aesthetic purposes, in Laser Light shows, or Christmas decoration, and in the concerts of some pop groups, but such applications are not strictly related to holography, and it is with the application of the three‐dimensional holographic image that this article is concerned.

Details

Aircraft Engineering and Aerospace Technology, vol. 52 no. 7
Type: Research Article
ISSN: 0002-2667

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