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1 – 10 of over 34000Soorjith Illickal Karthikeyan and Filippo Carlo Wezel
Empirical research demonstrates that category specialism is aligned with competitive success and that social actors indulging in perceptual violations of social codes are…
Abstract
Empirical research demonstrates that category specialism is aligned with competitive success and that social actors indulging in perceptual violations of social codes are subjected to devaluations. Through category generalism, however, social actors may obtain access to diverse set of audience segments. This chapter investigates such a trade-off in the context of political ideologies – conceived here as composed of social codes and exposed to a discipline similar to that of market categories. A successful instance of repositioned identity is introduced and discussed: the case of the British Liberal Democrats Party during the post-WWII period. Particular attention is dedicated to the process of recombination of own and oppositional social codes. This strategy contributed to increase the audience attention received on each of the issues traditionally “owned” by the Liberal Democrats Party. Party level analyses suggest that the borrowed issues improved audience attention when they contributed to extend and clarify the ideological roots of the Liberal Party. The implications of this case study for current research on market categories are further discussed.
Christina Öberg, Christina Grundström and Petter Jönsson
The purpose of the paper is to discuss whether or not an acquisition changes the network identity of an acquired firm and, if so, how. This study aims to bring new insights to the…
Abstract
Purpose
The purpose of the paper is to discuss whether or not an acquisition changes the network identity of an acquired firm and, if so, how. This study aims to bring new insights to the corporate marketing field, as it examines corporate identity in the context of how a company is perceived because of its relationships with other firms. The focus of this research is acquired innovative firms.
Design/methodology/approach
This paper adopts a multiple case study approach. Data on four acquisitions of innovative firms were collected using 41 interviews, which were supplemented with secondary data.
Findings
Based on the case studies, it can be concluded that the network identity of the acquired firms does change following an acquisition. The acquired firms inherited the acquirers' identity, regardless of whether or not the companies were integrated. Previous, present and potential business partners regarded the innovative firms as being more solvent, but distanced themselves. In addition, some of them regarded the innovative firms as competitors.
Practical implications
Changes in the way a firm is perceived by its business partners, following an acquisition, will influence the future business operations of the firm. Expected changes to business relationships should ideally be considered part of due diligence. Acquirers need to consider how they can minimise the risks associated with business partners' changed perceptions of acquired firms.
Originality/value
This paper contributes to the research on identity, through discussion of the consequences of an acquisition for the identity and relationships of a firm. It also contributes to the existing corporate marketing literature, through consideration of perceptions at a network level. Furthermore, this paper contributes to merger and acquisition literature, by highlighting the influence of ownership on relationships with external parties.
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The goal of this essay is to examine the conflict resolution activities during political diplomacy as a dynamic and interactive process. In an application of Relational Order…
Abstract
The goal of this essay is to examine the conflict resolution activities during political diplomacy as a dynamic and interactive process. In an application of Relational Order Theory (Donohue, 1998), this essay employs a model highlighting the instrumental, relational, and identity‐based issues involved in conflict resolution. To illustrate the utility of this model of Relational Process Management, this essay examines the process of diplomacy leading to the Dayton Accords in the areas of the Former Yugoslavia. For years the international community's efforts at intervention in this conflict were quite meager, as ceasefires and peace plans were brokered and dissolved with some regularity. Ultimately, a final coordinated effort by multiple external parties finally brought the combatants to the table in Dayton, Ohio to negotiate a formal agreement. The complex process by which the parties came to the negotiating table provides a rich case study by which to explore the interactive processes of diplomacy. An examination of the events in this case through the lens of instrumental, relational, and identity‐bound issues culminates with lessons learned from this interactionally‐based analysis of international conflict.
Shu‐Cheng Chi, Hwa‐Hwa Tsai and Ming‐Hong Tsai
This study samples 78 business decision‐makers whose cases were part of an alternative dispute resolution (ADR) process, i.e., the Public Construction Commission (PCC), which…
Abstract
This study samples 78 business decision‐makers whose cases were part of an alternative dispute resolution (ADR) process, i.e., the Public Construction Commission (PCC), which operates under the government in Taiwan, between 1997 and early 2000. The authors propose an interaction between two variations of trust—category‐based trust and experience‐based trust—and hypothesize that decision‐makers’ perceived identity with new versus old government ideology and past justice experiences (with the PCC) would jointly affect their decision preferences. The results partially support these hypotheses. The authors emphasize the critic role of trustworthiness of the third‐party ADR providers. We conclude with a discussion of the implications of the findings.
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Abstract
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Keywords
- Civil war
- Diasporas
- Dictatorships
- Dysfunctional politics
- ELF index (index of ethno-linguistic fractionalization)
- Ethnic diversity
- Ethnic dominance
- Ethnic hatreds
- Ethnicity
- Fractionalization
- Fragmented societies
- Multiethnic societies
- Nation building
- Nationalism
- OECD countries
- Victimization of minorities
This study aims to examine the effects of ethnic and social identities on negotiation decision making in the context of the Cyprus conflict.
Abstract
Purpose
This study aims to examine the effects of ethnic and social identities on negotiation decision making in the context of the Cyprus conflict.
Design/methodology/approach
The author conducts a theory‐driven case study of the 1959 Zurich‐London agreements on Cyprus, analyzing the positions of Turkey, Greece, Britain, and the Turkish and Greek Cypriot communities during the negotiation process. The analytical method is the applied decision analysis procedure.
Findings
The analysis of the Zurich‐London negotiations over Cyprus suggests that even in the presence of adversarial ethnic ties, decision makers who have a shared (and salient) social identity are more likely to employ collective‐serving decision strategies and seek even‐handed solutions that will not jeopardize their mutual interests. Here, Turkey and Greece – both NATO members – decided to settle on a commonly agreed negotiation outcome despite their ethnicity‐driven, clashing interests over Cyprus. In contrast, decision makers with severe ethnic fragmentation with no shared social identity (as with the Turkish and Greek Cypriot communities) are more prone to employ self‐serving decision strategies and seek zero‐sum negotiation outcomes that will exclusively benefit them.
Research limitations/implications
Regarding the applied decision analysis procedure employed in this study, it is necessary to acknowledge the subjective nature of the construction of the decision matrices with respective values/ratings, even though such procedure is based on empirical and situational evidence.
Originality/value
The study introduces a novel theoretical and analytical framework to the literature on negotiation decision making in identity‐based conflicts by combining the social contextualist perspective with the polyheuristic decision model and using applied decision analysis. By anchoring the analysis in the historical context of the Cyprus conflict, the study also contributes to the relatively underdeveloped literature on conflict management in the Middle East.
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Ilkka Koiranen, Aki Koivula, Anna Kuusela and Arttu Saarinen
The study utilises unique survey data gathered from 12,427 party members. The dependent variable measures party members’ in-party commitment and is based on willingness to donate…
Abstract
Purpose
The study utilises unique survey data gathered from 12,427 party members. The dependent variable measures party members’ in-party commitment and is based on willingness to donate money, to contribute effort, the feeling of belonging in the party network and social trust in the party network.
Design/methodology/approach
In this article, we study how different extra-parliamentary online and offline activities are associated with in-party commitment amongst political party members from the six largest Finnish parties. We especially delve into the differences between members of the Finnish parties.
Findings
We found that extra-parliamentary political activity, including connective action through social media networks and collective action through civic organisations, is highly associated with members’ in-party commitment. Additionally, members of the newer identity parties more effectively utilised social media networks, whilst the traditional interest parties were still more linked to traditional forms of extra-parliamentary political action.
Originality/value
By employing the sociological network theory perspective, the study contributes to ongoing discussions surrounding the impact of social media on political participation amongst party members, both within and beyond the confines of political parties.
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Geoffrey Wall and Ning Ryan Zhao
The purpose of this paper is to describe and evaluate red tourism in China and, in doing so, shed light on the complex relationships between tourism, heritage and identity…
Abstract
Purpose
The purpose of this paper is to describe and evaluate red tourism in China and, in doing so, shed light on the complex relationships between tourism, heritage and identity politics.
Design/methodology/approach
Mixed methods – literature review, document analysis, interviews with government officials, travel agents and tourists.
Findings
Red tourism is an initiative to preserve, promote and pass down China’s communist past that is underpinned by political purposes. It has resulted in an imbalance between the government’s designation of communist heritage sites all over the country and the concentration of visitors in a small number of popular destinations. Red tourism fosters allegiance to the Communist Party of China. At the same time, it is expected to bring economic opportunities to remote locations through tourism spending and the branding opportunities that it provides. However, a different emphasis can be discerned at the national and local levels, whereby the former emphasizes political cohesion and the latter stresses local economic development.
Research limitations/implications
Four sites are investigated in detail out of the hundreds that might have been explored.
Practical implications
Recommendations are made to: diversify the product, increase stakeholder involvement, enhance heritage conservation plans, improve interpretation.
Social implications
Many implications for relationships between governments at all levels and the Chinese population. Also implications for the economic well-being of places and people adjacent to red tourism sites.
Originality/value
One of very few papers in either English or Chinese that addresses the red tourism policy in detail and with substantial empirical materials.
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Chioma Vivian Amasiatu and Mahmood Hussain Shah
First party fraud is fraud committed by an account holder or customer that does not involve the use of a stolen identity. This type of fraud has grown substantially in recent…
Abstract
Purpose
First party fraud is fraud committed by an account holder or customer that does not involve the use of a stolen identity. This type of fraud has grown substantially in recent times due to increased online shopping and is becoming a major concern for online retail businesses, hereby referred to as e-tailers. The purpose of this paper is to provide insights into the motives and nature of first party fraud in e-tailing.
Design/methodology/approach
Systematic literature review was used to synthesise existing research on first party fraud. The authors used scholarly literature as well as grey literature to help understand the motives and nature of this growing business problem.
Findings
Findings reveal a myriad of schemes and motives for engaging in first party fraud.
Research limitations/implications
The findings of this paper employed very little literature due to availability. However, the authors believe that the findings are still useful for advancing the knowledge in this emerging research area.
Practical implications
This study will be useful to researchers as well as practitioners in the retail industry in helping understand the nature and motives of first party frauds which could in turn help devise preventive strategies. The study also makes a case for increased managerial interest and involvement in reducing first party fraud.
Originality/value
A comprehensive literature search presented in this paper shows that this is the first paper to synthesise the various forms of first party fraud in e-tailing.
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Sarah Gardiner and Alexandra Bec
This study aims to explore the evolution of the culture agapic (personal) gift-giving with the advent of new online gifting platforms that provide the opportunity to gift tourism…
Abstract
Purpose
This study aims to explore the evolution of the culture agapic (personal) gift-giving with the advent of new online gifting platforms that provide the opportunity to gift tourism experiences. This study investigates this well-established cultural behavior in view of this new form of social exchange.
Design/methodology/approach
Focus group interviews with two key target markets – mothers and couples/singles – were conducted (N = 39). Interview questions focused on understanding gifting using online platforms, sharing the experience and the role of various parties in the exchange.
Findings
This study reveals that experiential tourism gifts differ from physical gifts because they offer novelty and symbolic value, heighten positive emotions and have the potential to create lifelong memories for recipients. However, giving an experiential gift can also be a risky option because of the uncertainty of getting the gift–recipient identity match correct, particularly for adventure tourism gifts. The identity of the gift-giver is also considered in gift selection as the experience selected is a reflection of self.
Practical implications
It is recommended that online experiential gifting platforms pay attention to both the identity of the gift-giver and gift-recipient. Sharing the experience through social media posts can reinforce both parties’ social identity, create a positive social exchange and may motivate repeat purchase.
Originality/value
To the best of the authors’ knowledge, this is the first study to uncover the motivational factors of online tourism experiential gifting as part of the culture of gift-giving and the parties in this exchange. The findings advance theoretical understanding of this new form of social exchange.
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