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Book part
Publication date: 2 December 2016

Johann Maree

This paper examines the exercise of Black employee voice in South Africa over the past 53 years. Black workers constitute almost 4 out of every 5 workers in the country and…

Abstract

This paper examines the exercise of Black employee voice in South Africa over the past 53 years. Black workers constitute almost 4 out of every 5 workers in the country and experienced racial oppression from the time of colonisation up to the end of apartheid in 1994. They are still congregated around the lower skilled occupations with low incomes and high unemployment levels.

The paper draws on the theory of voice, exit and loyalty of Albert Hirschman, but extends voice to include sabotage as this encapsulates the nature of employee voice from about 2007 onwards. It reflects a culture of insurgence that entered employment relations from about that time onwards, but was lurking below the surface well before then.

The exercise of employee voice has gone through five phases from 1963 to mid-2016 starting with a silent phase for the first ten years when it was hardly heard at all. However, as a Black trade union movement emerged after extensive strikes in Durban in 1973, employee voice grew stronger and stronger until it reached an insurgent phase.

The phases employee voice went through were heavily influenced by the socio-political situation in the country. The reason for the emergence of an insurgent phase was due to the failure of the ruling African National Congress government to deliver services and to alleviate the plight of the poor in South Africa, most of whom are Black. The failure was due to neo-patrimonialism and corruption practised by the ruling elite and politically connected. Protests by local communities escalated and became increasingly violent. This spilled over into the workplace. As a result many strikes turned violent and destructive, demonstrating voice exercised as sabotage and reflecting a culture of insurgence.

Details

Employee Voice in Emerging Economies
Type: Book
ISBN: 978-1-78635-240-8

Keywords

Article
Publication date: 1 June 1988

Amnon Caspi

Worker participation in management (we will not be dealing here with profit‐sharing), otherwise known as “industrial democracy,” is studied intensively throughout the world…

Abstract

Worker participation in management (we will not be dealing here with profit‐sharing), otherwise known as “industrial democracy,” is studied intensively throughout the world, including Israel. Attention is directed at its ideological and theoretical, as well as its empirical, dimensions. Empirical research attempts to assess the degree of success of the different types of participation. Research findings point, disappointingly, to a generally low level of success of worker participation programmes.

Details

International Journal of Manpower, vol. 9 no. 6
Type: Research Article
ISSN: 0143-7720

Article
Publication date: 16 August 2013

Xusen Cheng, Terry Nolan and Linda Macaulay

This paper aims to examine the development of trust during online collaboration. The purpose of the inquiry is to improve the understanding of individual trust development in…

1280

Abstract

Purpose

This paper aims to examine the development of trust during online collaboration. The purpose of the inquiry is to improve the understanding of individual trust development in longitudinal online collaboration teams.

Design/methodology/approach

The paper reveals the conclusion of a longitudinal online collaboration case study of two student cohorts over a two‐year period, where each cohort is in their first year, based on a previous trust research model. However, the study is conducted in a new context through the implementation of online collaboration tools. Data is collected using longitudinal surveys and in‐depth interviews.

Findings

The paper demonstrates that trust development in different online collaboration groups does not follow a particular pattern in this case study. This development is characterised by fluctuation and complexity. Trust development does not attain the ideal state discussed in previous research and trust development is different within each team. The paper provides insight into the complexities of trust development in an online collaboration environment and information system understanding.

Research limitations/implications

The paper demonstrates the findings regarding development features are context‐specific and have not been subjected to testing for replication within other settings. The authors intend this for future research.

Practical implications

The observations will help team leaders to understand changes in trust. It will also aid system developers and designers to consider trust development features in future system design for online collaboration environment and tools.

Originality/value

The paper builds upon a previous trust development model but applies it to the context of online collaboration using student groups to analyse the findings over time.

Details

Information Technology & People, vol. 26 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 April 2004

An‐Tien Hsieh, Chang‐Hua Yen and Ko‐Chien Chin

For service providers, whether customers can act the role of partial employees when participating in the service production and delivery process is a subject that has been…

6292

Abstract

For service providers, whether customers can act the role of partial employees when participating in the service production and delivery process is a subject that has been receiving conflicting explanations and has not been analysed empirically. The purpose of this study is to examine the relationship between customer participation and service providers' perceived workload. Empirical results of survey data collected from 293 customer‐contact employees at 64 restaurants in Taiwan indicate that customer participation is positively related to service providers' perceived workload, which implies that it is inappropriate to decrease the number of service employees based on service designs that include customer participation. Implications of these findings for managing customer participation, as well as future research directions, are subsequently discussed.

Details

International Journal of Service Industry Management, vol. 15 no. 2
Type: Research Article
ISSN: 0956-4233

Keywords

Article
Publication date: 19 July 2022

Hamid Roodbari, Karina Nielsen, Carolyn Axtell, Susan E. Peters and Glorian Sorensen

Realist evaluation seeks to answer the question of “what works for whom in which circumstances?” through developing and testing middle range theories (MRTs). MRTs are programme…

Abstract

Purpose

Realist evaluation seeks to answer the question of “what works for whom in which circumstances?” through developing and testing middle range theories (MRTs). MRTs are programme theories that outline how certain mechanisms of an intervention work in a specific context to bring about certain outcomes. In this paper, the authors tested an initial MRT about the mechanism of participation. The authors used evidence from a participatory organisational intervention in five worksites of a large multi-national organisation in the US food service industry.

Design/methodology/approach

Qualitative data from 89 process tracking documents and 24 post-intervention, semi-structured interviews with intervention stakeholders were analysed using template analysis.

Findings

The operationalised mechanism was partial worksite managers’ engagement with the research team. Six contextual factors (e.g. high workload) impaired participation, and one contextual factor (i.e. existing participatory practices) facilitated participation. Worksite managers’ participation resulted in limited improvement in their awareness of how working conditions can impact on their employees’ safety, health, and well-being. Based on these findings, the authors modified the initial MRT into an empirical MRT.

Originality/value

This paper contributes to the understanding of “what works for whom in which circumstances” regarding participation in organisational interventions.

Details

International Journal of Workplace Health Management, vol. 15 no. 6
Type: Research Article
ISSN: 1753-8351

Keywords

Article
Publication date: 9 February 2015

Monica Yang

The purpose of this paper is to adopt a multi-level approach to investigate what factors shape the content of emerging market firms’ foreign market entry decisions, particularly…

3231

Abstract

Purpose

The purpose of this paper is to adopt a multi-level approach to investigate what factors shape the content of emerging market firms’ foreign market entry decisions, particularly the ownership participation in cross-border mergers and acquisitions (M&As). In addition, the author would like to know if companies from emerging markets that possess higher (or lower) ownership in cross-border M&As receive higher valuation in the market.

Design/methodology/approach

Using panel data of cross-border M&As by emerging market firms from 2000 to 2012, the author tests the hypothesized effects of the independent variables on the level of ownership participation; and uses a standard event study methodology to assess the market reaction of a particular cross-border M&A deal.

Findings

The author finds that a country-level factor (institutional distance), an industry-level factor (industry unrelatedness) and a firm-level factor (board concentration) have significant impact on ownership participation in cross-border M&As. The author also finds that investors do give high valuation to those emerging market firms that chose high ownership participation in cross-border M&As. However, the author did not finds the support for the relationship between ownership participation and cultural distance. Neither did the author finds the support for the relationship between ownership participation and board independence.

Originality/value

This study enhances the understanding of conditions under which the level of ownership participation in cross-border M&As would increase (decrease) and how the market reacts to high (low) ownership participation of cross-border M&As by emerging market firms.

Details

Management Decision, vol. 53 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Book part
Publication date: 17 January 2022

Stephen M. Kwiatek, Valerie L. Mazzotti, Jared H. Stewart-Ginsburg and Janie N. Vicchio

Interagency collaboration is an effective strategy for supporting students and families with resources and support to prepare students for life after high school. The…

Abstract

Interagency collaboration is an effective strategy for supporting students and families with resources and support to prepare students for life after high school. The Communicating Interagency Relationships and Collaborative Linkages for Exceptional Students (CIRCLES) is the only interagency collaboration model identified as a research-based practice, which means the CIRCLES model has the most and highest quality of evidence for its use among interagency collaboration models. Within this chapter, we overview the CIRCLES model and its history. School districts from multiple states have implemented CIRCLES, and, within this chapter, we overview stakeholder experiences with CIRCLES. When implementing any practice, evaluation and implementation fidelity are critical, so we provide suggestions for both. Finally, we discuss barriers and strategies to effective interagency collaboration, in addition to implications for policy and practice.

Details

Transition Programs for Children and Youth with Diverse Needs
Type: Book
ISBN: 978-1-80117-102-1

Keywords

Article
Publication date: 17 November 2021

Niels Mygind and Thomas Poulsen

The purpose of this paper is to give an updated overview of the research on employee ownership. What does the scientific literature reveal about advantages and disadvantages? What…

Abstract

Purpose

The purpose of this paper is to give an updated overview of the research on employee ownership. What does the scientific literature reveal about advantages and disadvantages? What can be learned from different models used in Italy, France, Mondragon (Spain), UK and US with many employee-owned firms in contrast to Denmark.

Design/methodology/approach

A structured review of the literature on employee. The paper identifies different mechanisms leading to effects on productivity, job stability, distribution, investment etc., and reviews the empirical evidence. The main barriers and drivers are identified and different models for employee ownership in Italy, France, Mondragon (Spain), UK and US are reviewed to identify potential models for a country like Denmark with few employee-owned firms.

Findings

The article gives an overview over the theoretical predictions and the main empirical evidence of the effects of employee ownership. The pros are greater employee identification with the firm and increased productivity reinforced by increased participation. Employee-owned firms have more equal distribution of wages and more stable employment, and they have greater mutual control between employees and fewer middle managers. The motivation effects may be smaller for large firms and lack of capital may lead to lower levels of investments and capital per employee.

Originality/value

Comprehensive and updated literature review on the effects and successful formats of employee ownership to identify models for implementation in countries with few employee-owned firms.

Details

Journal of Participation and Employee Ownership, vol. 4 no. 2
Type: Research Article
ISSN: 2514-7641

Keywords

Article
Publication date: 2 November 2021

Jungook Kim

This study examines Pateman's “spillover thesis” that democratic participation in the workplace will “spill over” into political participation. It applies a latent class analysis…

Abstract

Purpose

This study examines Pateman's “spillover thesis” that democratic participation in the workplace will “spill over” into political participation. It applies a latent class analysis (LCA) to identify patterns of political behavior and uses workplace participation and political efficacy as predicting variables of political behavior patterns.

Design/methodology/approach

This study analyzed the International Social Survey Programme (ISSP) in 2014 General Social Survey (GSS) data. This study applied a LCA to identify distinct patterns in people's political behaviors and did a multinomial regression analysis to predict the patterns with workplace participation and political efficacy.

Findings

The study found partial support for the spillover thesis. Among three distinct political behavior patterns, two active patterns were associated with political efficacy. However, the mediation from workplace participation to political participation through political efficacy was not supported. Respondents involved in workplace units that collectively make work-related decisions were more likely to be active in political behaviors, but only one set of political activities. Higher political efficacy was found to lead to more active overall political participation of both patterns.

Originality/value

Unlike the previous studies of democratic spillover, which treated political behaviors either as independent types of behaviors or as a summative index of such binary coded variables, this study addressed such shortcomings of the previous studies by providing a more complex picture of political behavior patterns and their relationship with workplace participation. Future research can build on this unique methodological endeavor to explore a holistic picture of how workplace practices can influence politics and democracy through individual workers.

Details

Journal of Participation and Employee Ownership, vol. 4 no. 2
Type: Research Article
ISSN: 2514-7641

Keywords

Book part
Publication date: 20 December 2005

Belinda Robnett

Through an analysis of the leaders of the 1960s Student Nonviolent Coordinating Committee (SNCC) this paper highlights the importance of individual identity work, and argues for…

Abstract

Through an analysis of the leaders of the 1960s Student Nonviolent Coordinating Committee (SNCC) this paper highlights the importance of individual identity work, and argues for an expanded theoretical treatment of social movement identity processes that takes account of partial identity correspondence (a partial alignment between an individual identity and the movement identity) to include degrees of identity congruence. Actors can embrace a movement, but remain in a state of conflict regarding some dimensions of its identity. Extending James Jasper's ((1997). The art of moral protest: Culture, biography, and creativity in social movements. Chicago: The University of Chicago Press) identity classifications, the data suggest that participants engage in identity justification work when incongruence among personal identity (biographical), collective identity (ascribed, i.e. race, gender), and movement identities exist. This work may not reflect the organization's efforts to frame or reframe the movement identity. This study finds that individuals manage incongruence with organizational and tactical movement identities by employing three identity justification mechanisms: (1) personal identity modification of the movement's identity; (2) individual amplification of the common cause dimension of collective identity; and (3) individual amplification of the activist identity through pragmatic politics. Rather than dismantling the past, as Snow and McAdam ((2000). In: S. Stryker, T. J. Owens, & R. W. White (Eds), Self, identity, and social movements (pp. 41–67). Minneapolis: University of Minnesota Press) propose, actors incorporate their biographies as a mechanism to achieve feelings of community and belonging. It is not so much an alignment with the organization's proffered movement identity as it is a reordering of the saliency hierarchy of their identities. Unlike Snow and McAdam's conceptualization of identity amplification, the reordering of an identity hierarchy and the amplification of certain identities is precipitated by the actor's, not the organization's, efforts to align her/his personal identity, collective identity, and movement identities.

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-0-76231-263-4

1 – 10 of over 22000