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Article
Publication date: 1 December 2000

Parag C. Pendharkar and James A. Rodger

client/server(C/S) systems have revolutionized the systems development approach. Among the drivers of the C/S systems is the lower price/performance ratio compared to the…

Abstract

client/server(C/S) systems have revolutionized the systems development approach. Among the drivers of the C/S systems is the lower price/performance ratio compared to the mainframe‐based transaction processing systems. Data mining is a process of identifying patterns in corporate transactional and operational databases (also called data warehouses). As most Fortune 500 companies are moving quickly towards the client server systems, it is increasingly becoming important that a data mining approaches should be adapted for C/S systems. In the current paper, we describe different data mining approaches that are used in the C/S systems.

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Journal of Systems and Information Technology, vol. 4 no. 2
Type: Research Article
ISSN: 1328-7265

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Article
Publication date: 1 December 1998

James A. Rodger, Parag C. Pendharkar, David J. Paper and Patricia Molnar

In 1997, Gamma Health Care Systems embarked on a redesign project for their Human Resource Information System (HRIS). Redesign involved major changes to the existing…

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3751

Abstract

In 1997, Gamma Health Care Systems embarked on a redesign project for their Human Resource Information System (HRIS). Redesign involved major changes to the existing system to guarantee a very high level of service. This case describes the efforts of the Human Resource Department (HRD) to redesign its HRIS to better meet enterprise‐wide goals of cost effectiveness and efficiency. The reengineering project transformed the HRD from a historic role of transaction processing to one of a strategic partner.

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Facilities, vol. 16 no. 12/13
Type: Research Article
ISSN: 0263-2772

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Article
Publication date: 1 May 2001

David J. Paper, James A. Rodger and Parag C. Pendharkar

We embarked on a case study to explore one organization’s experiences with radical change for the purpose of uncovering how they achieved success. The organization we…

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6374

Abstract

We embarked on a case study to explore one organization’s experiences with radical change for the purpose of uncovering how they achieved success. The organization we examined was Honeywell Inc. in Phoenix, Arizona, USA. From the interview data, we were able to devise a set of ten lessons to help others transform successfully. Two important lessons stand out above the rest. First, execution of a carefully developed change plan separates the high performers from less successful BPR projects. Second, recognition that dealing with change is difficult and complicated is not enough. Top management should make change management a top priority and communicate the change vision across the organization.

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Business Process Management Journal, vol. 7 no. 2
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 1 July 2002

As global competition drives organizations towards becoming leaner and more streamlined, many corporations have turned to Business Process Reengineering (BPR) as a means…

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1614

Abstract

As global competition drives organizations towards becoming leaner and more streamlined, many corporations have turned to Business Process Reengineering (BPR) as a means to radically change the way they conduct business. However, in many instances, dramatic improvements have just failed to materialize …

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Strategic Direction, vol. 18 no. 6
Type: Research Article
ISSN: 0258-0543

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