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Literature concerning the linkages between entrepreneurial orientation (EO) and firm performance (FP) has been growing in tourism research. However, the linkage's relevance to new venture travel intermediaries remains vague. This study proposes a model that helps researchers and practitioners understand how EO translates into new venture FP through two strategic perspectives of value creation, i.e. firm value (FV) and customer perceived value (CPV).

The study tests this framework using structural equation modeling on a matched dyadic sample of 127 new venture firms belonging to the Indian travel industry.

The results posit that FV and CPV partially mediate the relationship between EO and new venture FP. The study advances the existing knowledge on the link between EO and FP and provides insights into how EO can enhance FV and CPV which ultimately enhances FP.

This work is the first to extend and integrate the idea of FV and CPV to entrepreneurship and new venture performance literature. By considering the two strategic aspects of value creation, i.e. FV and CPV, the paper presents a holistic view of value creation through EO.

Discusses aspects of the decay of buildings due to neglect through the restraints of financial stringencies. Examines factors in the spiral of decay and neglect, including problems caused by maintenance, occupancy, malicious damage, roof drainage, pigeons and plants, plumbing, moisture reservoirs and poor ventilation. Outlines processes of timber preservation, highlighting attention to moisture sources and ventilation, and discusses management techniques in maintenance projects. Concludes that the existing stock of buildings in the UK should be conserved not for cultural or historic reasons, but because they represent a major national asset.

Points to the decline of “craftsmanship” as a factor leading to the demise of the ability to control timber decay in an environmentally‐friendly fashion. Considers pesticides and other chemical‐based treatments as a lower‐cost, relatively recent, but often unsuccessful remedy to timber decay. Outlines major timber‐decay problems: dry rot, wet rot and woodboring insects, and their detection techniques. Includes diagrams and detailed discussion on remedial treatments. Concludes that timber decay cannot be effectively treated without an understanding of the interaction of the external environment, building materials, design and content, and the activities within and occupants of a building, and that manipulation of a single variable (timber decay organisms) is bound to be unsuccessful without such understanding.