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Article
Publication date: 16 August 2011

Palle Rasmussen and Peter Nielsen

The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have…

4712

Abstract

Purpose

The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have become a decisive element in managing human resources and firm performance.

Design/methodology/approach

The dimensions of knowledge management are identified and related to learning, organizational configurations, human resources management and institutional environments in order to identify and percent the most important approaches to knowledge management and the development over time.

Findings

Creating, transforming and utilizing various kinds of knowledge as a firm‐specific asset is a very important element of firm competitiveness and innovative performance. In managing knowledge learning and innovation learning approaches are central. The paper identifies various approaches to learning and strategies to innovation and illustrates how combinations of these might benefit firm performance. It also stresses the preconditions of employee involvement and participation to knowledge management and not least the importance of interaction with environmental resources. To improve performance firms should be aware of the importance of deliberately combining various approaches to innovation and learning in order to include a maximum of actors as sources in building knowledge assets and strategies.

Research limitations/implications

Most of the empirical examples are from private sector enterprises, even though the theoretical arguments should also be valid for the public sector.

Originality/value

The paper relates knowledge management to theoretical approaches on learning, organization and innovation and shows the growing importance of these constructs in firm performance.

Details

International Journal of Manpower, vol. 32 no. 5/6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 16 August 2011

Peter Nielsen and Palle Rasmussen

The purpose of this paper is to introduce this special issue on knowledge management in the firm.

1075

Abstract

Purpose

The purpose of this paper is to introduce this special issue on knowledge management in the firm.

Design/methodology/approach

The papers presented are all contributions dealing with knowledge in the firm.

Findings

This special issue is part of the scientific response to the increasing importance of knowledge and learning.

Originality/value

The papers in this issue provide a range of well‐documented responses to these methodological challenges, examples that may serve as inspiration for continued methodological development.

Details

International Journal of Manpower, vol. 32 no. 5/6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 16 August 2011

Hung‐Wen Lee and Ching‐Fang Yu

This study aims to examine the effect of organizational relationship style (employees' relationships with colleagues, supervisors, and the organization) on the sharing of…

2125

Abstract

Purpose

This study aims to examine the effect of organizational relationship style (employees' relationships with colleagues, supervisors, and the organization) on the sharing of knowledge in high‐tech companies; it goes on to determine which particular relationship style is the most important in accounting for the extent of knowledge sharing in these companies.

Design/methodology/approach

The study uses a quantitative approach. Research hypotheses are tested by statistical methods including Pearson Correlation and Structural Equation Modeling. A total of 300 questionnaires were distributed, of which 182 valid questionnaires were returned (a 61 percent response).

Findings

An organization should establish, and maintain, relationships between employees to improve the sharing of knowledge within the organization, ensure a high interaction between employees, and create well‐arranged knowledge resources for the organization.

Practical implications

The research shows that managers in the high‐tech industry need to pay more attention to the interaction among organizational members. The relationship of an employee with the organization, supervisor and colleagues, and thus the willingness to share knowledge, can be improved via job rotation, implementation of a mentoring system, and role‐playing activities.

Originality/value

The significant findings of the study relate to high‐tech industry in Taiwan. The proposed model can be replicated in other industrial and country settings in order to test its generality.

Article
Publication date: 16 August 2011

Yu‐Lin Wang and Andrea D. Ellinger

The purpose of this study was to examine the antecedent, perception of the external environment, and its relationship to organizational learning, as well as explore the…

11485

Abstract

Purpose

The purpose of this study was to examine the antecedent, perception of the external environment, and its relationship to organizational learning, as well as explore the relationships between organizational learning and innovation performance at two levels, including individual and organizational‐level innovation performance.

Design/methodology/approach

Questionnaire data were collected from 268 senior R&D project team members who reported their perception about the external environment and organizational learning along with 83 R&D managers who evaluated their employees' innovative behaviors.

Findings

The results indicated that the antecedent of organizational learning, perception of external environment, was significant to organizational learning, and organizational learning was significant to both individual and organization‐level innovation performance and contributed more to the individual‐level than organizational innovation performance.

Originality/value

The value of the study lies in its contributions to the scholarly literature on organizational learning and innovation because examining the antecedent perception of the external environment and the relationships between organizational learning and innovation performance as well as the relationship between individual and organizational‐level innovation performance have not received considerable empirical attention.

Article
Publication date: 16 August 2011

Yueh Chuen Huang and Hui‐Chuan Shih

This is a case study paper. A major research goal of this study is to extend the existing theories of learning organization put forth in the 4I model by adding more complicated…

3803

Abstract

Purpose

This is a case study paper. A major research goal of this study is to extend the existing theories of learning organization put forth in the 4I model by adding more complicated ideas to it. One minor goal of this research is to show that the first stage of organizational learning, “intuiting”, is the hardest to implement when starting a learning organization. Particular attention should be paid to this step, and with the addition of adult learning theory, the possibility of facing a negative situation should be reduced. A second less important goal is to explain how to assess organizational learning, and how the flow of single‐ and double‐loop learning takes place within a learning organization.

Design/methodology/approach

This study adopted a combination of qualitative and quantitative survey methods to study the effectiveness of the new mode of transformational activity practiced in Firm A.

Findings

Statistical evidence showed that the practice was successful. It solved the issue that expertise and top managers mostly protest against learning.

Originality/value

This paper brings a new and more adaptive perspective for building a learning organization upon existing organizational learning theories. Through this case study, the integration and transformation from tacit knowledge to explicit knowledge, intuition to institution (the 4i model), and individual level to organizational level are illustrated. The practices of single‐loop and double‐loop learning are also well depicted by this study.

Article
Publication date: 16 August 2011

Yao‐Sheng Liao

The aim of this study is to examine whether the relationship between knowledge management (KM) strategy and firm performance is contingent on human resource management (HRM…

5374

Abstract

Purpose

The aim of this study is to examine whether the relationship between knowledge management (KM) strategy and firm performance is contingent on human resource management (HRM) control systems.

Design/methodology/approach

Surveys were collected in computer and peripheral equipment manufacturing industries in Taiwan. A total of 111 presidents returned usable questionnaires.

Findings

When firms emphasize personalization strategy, the use of behavior control will enhance firm performance. In contrast, when firms emphasize codification strategy, the use of output control will make firm performance better. If personalization and codification strategy were emphasized simultaneously, firms would not use single HRM control system to better performance.

Research limitations/implications

First, the use of a self‐rating performance measure may constitute a limitation of the study. Second, this study is confined to a limited scope of control system. Third, perhaps the most obvious limitation is inherent to the selected research methodology that the one‐time data resemble a snapshot. Finally, it is not known how the selection of industries and geographical areas affect this study's findings.

Practical implications

Results from this study suggest that managers can leverage their best performance by matching the HRM control system to a particular KM strategy.

Originality/value

This study contributes to the knowledge about the importance of HRM control for KM methods. The firm's HRM control systems can be expected to contribute significantly to KM‐performance. Understanding how an organization can use its control systems to support KM will help firms sustain their competitive advantage.

Details

International Journal of Manpower, vol. 32 no. 5/6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 16 August 2011

Erik Laursen

The main purpose of this paper is to investigate organizational development projects considered as ways of implementing new methods – technologies and ways of organizing work in…

1716

Abstract

Purpose

The main purpose of this paper is to investigate organizational development projects considered as ways of implementing new methods – technologies and ways of organizing work in organizations.

Design/methodology/approach

The empirical study presents four organizational development projects (covering the organizations as a whole) run by four Danish upper secondary schools (“gymnasium”). The study included questionnaires as well as interviews with the management and staff, as well as a survey of selected written materials and documents.

Findings

The empirical study offers a description of the activities actually organized by the projects, as well as the various ways in which different groupings among the staff and the management are relating to the project. A special focus is directed towards the different perspectives on the projects established by the staff and the management and what consequences these different perspectives have on what is actually learned. Another finding is the weak links that exist between what is known by the staff as “ordinary problems” of the organizations and the objectives and goals of the development projects.

Practical implications

The possible transformation of management emerging through the development projects, should be outlined and discussed in an open and explicit manner instead of constituting a hidden – and often highly controversial – agenda for the projects.

Originality/value

A typology of development projects is presented and discussed as a tool to describe and understand different ways of framing organizational learning processes. The study also points out a possible relation between loosely coupled organizations (Weick, 1976; Brunsson, 2003) and the learning outcome of organizational development projects.

Article
Publication date: 16 August 2011

Mohammad Sadegh Sharifirad

The purpose of this research is to assess the validity and reliability of the measurement scores related to the learning organization culture, the Dimensions of Learning…

3416

Abstract

Purpose

The purpose of this research is to assess the validity and reliability of the measurement scores related to the learning organization culture, the Dimensions of Learning Organization Questionnaire (DLOQ), in an Iranian context. This research can contribute to the growing literature of learning in organizations.

Design/ methodology/approach

The data were collected through distributing questionnaires to 54 service firms and manufacturing companies in ten major cities of Iran during the third quarter of 2010. Rigorous translation procedures, including both forward and backward processes, have been used to guarantee the relevance of this instrumentation in different cultural contexts. Confirmatory factor analysis, simple item‐internal consistency estimates, and item inter‐correlation analysis were performed to test the validity of DLOQ.

Research limitations/implications

There are five positional limitations. First, this study relies on self‐report and different perceptions of questions can bring about percept‐percept bias. Second, the nature of this research is cross‐sectional which may cause causality among variables. Third, the various organizational levels in the questionnaire can render some misinterpretations while answering the questions. Furthermore, the length of the original questionnaire (43 questions) could cause lack of concentration and boredom, which in turn, can impact the results. Last, two constructs related to performance (knowledge and financial performance) in the questionnaire were omitted.

Originality/value

This study confirms, according to some statistical results, that the Iranian version of DLOQ has produced reliable measurement scores with the construct validity sufficient to measure the learning organization culture in the Iranian context.

Details

International Journal of Manpower, vol. 32 no. 5/6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 16 August 2011

Chee‐Yang Fong, Keng‐Boon Ooi, Boon‐In Tan, Voon‐Hsien Lee and Alain Yee‐Loong Chong

The purpose of this paper is to investigate the association between human resource management (HRM) practices and knowledge sharing from the Malaysian industry context.

8575

Abstract

Purpose

The purpose of this paper is to investigate the association between human resource management (HRM) practices and knowledge sharing from the Malaysian industry context.

Design/methodology/approach

The method of exploratory factor analysis and confirmatory factor analysis were employed to evaluate the reliability and validity of the measurement model. The structural equation modeling (SEM) method was applied to examine the theoretical framework.

Findings

The results indicate that recruitment and selection, teamwork, training and development, and performance appraisal, showed a positive relationship with knowledge sharing, as perceived by the managers in the Malaysian manufacturing and service organizations.

Research limitations/implications

The research design in this study was cross‐sectional rather than longitudinal. Hence, even though the SEM method was adopted, the interpretations of the cause‐effect‐relationship among the variables could not be determined. In this case, longitudinal research designs serve to be more constructive as compared with cross‐sectional designs in providing causation evidence between HRM practices and knowledge sharing.

Practical implications

Findings from this study should be beneficial for HRM managers in developing countries such as Malaysia, who plan to develop competitive knowledge sharing competencies through the adoption of HRM practices.

Originality/value

The contribution of this study is the construction of a measurement system of HRM practices and knowledge sharing that could facilitate future research on human resource management, as well as highlighting important implications for HR managers in developing countries.

Details

International Journal of Manpower, vol. 32 no. 5/6
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 16 August 2011

Hsu‐Hsin Chiang, Tzu‐Shian Han and Ju‐Sung Chuang

The purpose of this study is to investigate the relationship between high‐commitment human resource management and individual knowledge‐sharing behavior. Furthermore, the…

5237

Abstract

Purpose

The purpose of this study is to investigate the relationship between high‐commitment human resource management and individual knowledge‐sharing behavior. Furthermore, the mediating factors that link the relationship are examined.

Design/methodology/approach

The structural equation model was applied to test eight hypotheses by means of a survey of 198 practitioners.

Findings

High‐commitment human resource management was positively related to perceived organizational support. Perceived organizational support was positively associated with organizational trust and organizational commitment. Organizational commitment was positively related with knowledge‐sharing behavior. Perceived organizational support and organizational commitment mediated the relationship between high‐commitment human resource management and knowledge‐sharing behavior.

Research implications

First, enterprises can foster knowledge‐sharing behavior by adopting high‐commitment HRM. Second, when employees perceive organizational support, they generate organizational commitment and then perform knowledge‐sharing behavior, benefiting the organization.

Originality/value

From the perspectives of social exchange and social identity, this study demonstrated how high‐commitment HRM practices dominate knowledge‐sharing behavior via perceived organizational support and organizational commitment.

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