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Publication date: 16 December 2016

New Ways of Working and Leadership: An Empirical Study in the Service Industry

Jan de Leede and Paddy Heuver

New Ways of Working seems to change the leadership agenda. Activity-based working and home-based work lead to different behaviors of employees. Supervising styles will…

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Abstract

New Ways of Working seems to change the leadership agenda. Activity-based working and home-based work lead to different behaviors of employees. Supervising styles will change from command-and-control toward goal-setting-and-trust. This chapter describes the trend and provides new data on the actual use and effectiveness of these new supervision styles. It appears to be a mix of different leadership styles, such as leading by vision, setting targets and control on output, providing trust.

Details

New Ways of Working Practices
Type: Book
DOI: https://doi.org/10.1108/S1877-636120160000016004
ISBN: 978-1-78560-303-7

Keywords

  • New ways of working
  • organizational commitment
  • leadership
  • empowerment
  • trust, steering on output
  • research paper

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Book part
Publication date: 16 December 2016

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Abstract

Details

New Ways of Working Practices
Type: Book
DOI: https://doi.org/10.1108/S1877-636120160000016010
ISBN: 978-1-78560-303-7

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