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Article

Bowon Kim

We present two contingency rules to control a production process subject to a single assignable cause, i.e. the process shifts from in‐control to out‐of‐control state when…

Abstract

We present two contingency rules to control a production process subject to a single assignable cause, i.e. the process shifts from in‐control to out‐of‐control state when the single assignable cause occurs. In this paper, we assume a 100 per cent inspection policy as opposed to the sampling concept. However, the first rule we suggest is comparable with the traditional sampling model in that its criterion to intervene in the process is based on the number of defective products. The second rule uses more information than the first does: it triggers intervening in the process when the inter‐arrival time between two consecutive defective products is smaller than an optimally derived cut‐off rate. We first show how the two rules can be derived, and, as a preliminary analysis, propose conditions under which one contingency rule might be more effective than the other.

Details

International Journal of Quality & Reliability Management, vol. 15 no. 7
Type: Research Article
ISSN: 0265-671X

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Article

Richard L. Ratliff, Kurt F. Reding and R. Rees Fullmer

Many of the traditional controls that accountants and auditors are most familiar with can be traced to bureaucratic management. This article introduces a business process

Abstract

Many of the traditional controls that accountants and auditors are most familiar with can be traced to bureaucratic management. This article introduces a business process control model that fully captures the broader array of process controls now being implemented by world‐class organizations, including value‐adding controls focused on quality, cost and time. The article describes the categories of controls included in the model, presents a new way of mapping process controls that reflects the model, and illustrates the use of the model within the context of an actual business process. The article also discusses the primary benefits of adopting the model. First, the model provides a common business process control language and structure which will facilitate communications and foster a uniform understanding of process controls among senior executives, process owners, accountants and auditors. Second, the model provides a framework for comprehensively assessing business process risks and evaluating and improving business process controls.

Details

Managerial Auditing Journal, vol. 13 no. 2
Type: Research Article
ISSN: 0268-6902

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Article

Malte Schröder, Sebastian Schmitt and Robert Schmitt

Business processes have an open and dynamic character and are influenced by internal an external disturbances. Without an adequate use of feedback mechanisms, those…

Abstract

Purpose

Business processes have an open and dynamic character and are influenced by internal an external disturbances. Without an adequate use of feedback mechanisms, those processes become unstable and do not achieve the expected performance. The purpose of this paper is to face the challenge and to ensure a competitive quality level, a framework for entrepreneurial quality management is given.

Design/methodology/approach

Using the method of analogy formation the transfer of cybernetic approaches to business processes is shown. Especially quality control loops are analysed in order to find appropriate solutions for their design and implementation in enterprises.

Findings

As a core element of the paper an approach for the systematic implementation of control loops is given. This approach offers a framework and a description for an operative implementation of quality control loops for stable business processes.

Originality/value

The idea to use closed quality control loops for the design of several processes is already known. Anyway, both a robust framework and a appropriate, sufficient and detailed description for an operative implementation is the new aspect and an important further development within the topic.

Details

The TQM Journal, vol. 27 no. 3
Type: Research Article
ISSN: 1754-2731

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Article

Victor E. Sower, Jaideep G. Motwani and Michael J. Savoie

Proposes the use of a β, or difference‐from‐nominal, control chart forshort‐run industrial processes providing certain conditions are met.While some manufacturers have…

Abstract

Proposes the use of a β, or difference‐from‐nominal, control chart for short‐run industrial processes providing certain conditions are met. While some manufacturers have used delta charts in the past, only recently have delta charts been discussed in the literature –and then under a variety of different names. This has led to a situation where β charts have been inappropriately applied because the conditions for their use were not clearly understood. Explains the β control chart and the conditions appropriate for its use. In addition, presents a case study of the use of the β chart in a short‐run manufacturing process.

Details

International Journal of Quality & Reliability Management, vol. 11 no. 6
Type: Research Article
ISSN: 0265-671X

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Article

Sohail S. Chaudhry and J. Richard Higbie

The implementation and use of statistical process control in a chemicals and plastics firm are examined. The essential external factors are focused upon, which are…

Abstract

The implementation and use of statistical process control in a chemicals and plastics firm are examined. The essential external factors are focused upon, which are associated with the practical implementation of statistical process control. The important components of a Statistical Process Control process optimisation study are discussed in the context of their achievements at a manufacturing facility. Benefits achieved from a successful implementation of statistical process control are also discussed.

Details

International Journal of Quality & Reliability Management, vol. 6 no. 5
Type: Research Article
ISSN: 0265-671X

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Article

Su‐Fen Yang and Chung‐Ming Yang

An economic adjustment model of a process whose quality can be affected by multiple special causes, resulting in changes of the process mean by incorrect adjustment of the…

Abstract

An economic adjustment model of a process whose quality can be affected by multiple special causes, resulting in changes of the process mean by incorrect adjustment of the process when it is operating according to its capability. A statistically constrained adjustment model is developed for the economic statistical design of X¯ control chart to control the process mean affected by multiple special causes. The objective is to determine the design parameters of the X¯ control chart, which minimize the total quality control cost. A Markov chain approach is used to derive the model. It is demonstrated that the expressions for the expected cycle time and the expected cycle cost with multiple special causes are easier to obtain by the proposed approach than by extending or adopting that in Collani et al. Application of the model is demonstrated through a numerical example.

Details

International Journal of Quality & Reliability Management, vol. 21 no. 4
Type: Research Article
ISSN: 0265-671X

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Article

Karel Terblanche Swanepoel

Manufacturing industries are in the midst of a new technological revolution, characterised by the increasing advances and application of information and communication…

Abstract

Manufacturing industries are in the midst of a new technological revolution, characterised by the increasing advances and application of information and communication technology for both information processing and automatic control. A unique manufacturing methodology for non‐destructive, real‐time process optimization and quality certification has been developed. This includes the design of a decision support system (DSS) for controlling the optimized process. The DSS comprises the capability of supporting both the process operator and manager in the decision‐making process, allowing them to take advantage of the degrees of freedom of the physical system to make it work in a way where the optimized process control variables are under statistical control, resulting in optimized output factors that, in turn, secure higher productivity and improved quality.

Details

Journal of Manufacturing Technology Management, vol. 15 no. 1
Type: Research Article
ISSN: 1741-038X

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Article

Kurt F. Reding, Richard L. Ratiiff and R. Rees Fullmer

An article in the Volume 13, Number 2 issue of the Managerial Auditing Journal introduced a comprehensive business process control model that captures the full spectrum of…

Abstract

An article in the Volume 13, Number 2 issue of the Managerial Auditing Journal introduced a comprehensive business process control model that captures the full spectrum of process controls being implemented by world‐class organizations, including value‐adding controls focused on quality, cost and time. The purpose of this article is to demonstrate a new approach to flowcharting business processes which highlights the five broad categories of controls included in the model. This approach clearly shows how the various types of controls interact with process activities and provides a basis for evaluating how effectively these controls contribute to the achievement of business process objectives.

Details

Managerial Auditing Journal, vol. 13 no. 7
Type: Research Article
ISSN: 0268-6902

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Article

Carmen Patino-Rodriguez, Diana M. Pérez and Olga Usuga Manco

The purpose of this paper is to evaluate the performance of a modified EWMA control chart (γEWMA control chart), which considers data distribution and incorporate its…

Abstract

Purpose

The purpose of this paper is to evaluate the performance of a modified EWMA control chart (γEWMA control chart), which considers data distribution and incorporate its correlation structure, simulating in-control and out-of-control processes and to select an adequate value for smoothing parameter with these conditions.

Design/methodology/approach

This paper is based on a simulation approach using the methodology for evaluating statistical methods proposed by Morris et al. (2019). Data were generated from a simulation considering two factors that associated with data: (1) quality variable distribution skewness as an indicator of quality variable distribution; (2) the autocorrelation structure for type of relationship between the observations and modeled by AR(1). In addition, one factor associated with the process was considered, (1) the shift in the process mean. In the following step, when the chart control is modeled, the fourth factor intervenes. This factor is a smoothing parameter. Finally, three indicators defined from the Run Length are used to evaluate γEWMA control chart performance this factors and their interactions.

Findings

Interaction analysis for four factor evidence that the modeling and selection of parameters is different for out-of-control and in-control processes therefore the considerations and parameters selected for each case must be carefully analyzed. For out-of-control processes, it is better to preserve the original features of the distribution (mean and variance) for the calculation of the control limits. It makes sense that highly autocorrelated observations require smaller smoothing parameter since the correlation structure enables the preservation of relevant information in past data.

Originality/value

The γEWMA control chart there has advantages because it gathers, in single chart control: the process and modelling characteristics, and data structure process. Although there are other proposals for modified EWMA, none of them simultaneously analyze the four factors nor their interactions. The proposed γEWMA allows setting the appropriate smoothing parameter when these three factors are considered.

Details

International Journal of Quality & Reliability Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-671X

Keywords

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Book part

Irina Farquhar and Alan Sorkin

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized…

Abstract

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized innovative information technology open architecture design and integrating Radio Frequency Identification Device data technologies and real-time optimization and control mechanisms as the critical technology components of the solution. The innovative information technology, which pursues the focused logistics, will be deployed in 36 months at the estimated cost of $568 million in constant dollars. We estimate that the Systems, Applications, Products (SAP)-based enterprise integration solution that the Army currently pursues will cost another $1.5 billion through the year 2014; however, it is unlikely to deliver the intended technical capabilities.

Details

The Value of Innovation: Impact on Health, Life Quality, Safety, and Regulatory Research
Type: Book
ISBN: 978-1-84950-551-2

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