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1 – 10 of 384Yin Kuan Ng, Ka Fei Lai, Chee Yang Fong, Thiam Yong Kuek, Peter Sin Howe Tan and Nurliyana Maludin
At the end of the exercise, students will be able to identify the type of entrepreneur, apply Big Five Personality Traits characteristics of the successful entrepreneur, use the…
Abstract
Learning outcomes
At the end of the exercise, students will be able to identify the type of entrepreneur, apply Big Five Personality Traits characteristics of the successful entrepreneur, use the Porter five forces to define the company’s attractiveness, describe David’s three-stage framework, use David’s (2015) strategy formulation framework to propose appropriate strategies for a company, explain the interdependencies of the nine key elements of a business model and create the business model canvas.
Case overview/synopsis
The case focuses on Posh Nail Beauty (POSH), one of the leading manicure and pedicure companies in Malaysia. The case concentrates on the discussion of business development, business strategies and challenges of POSH.
Complexity academic level
The case study is suitable to be used by undergraduate students who are taking the courses such as entrepreneurship, business strategy and marketing related courses.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Pearce and Robinson (2013). Strategic management: Planning for domestic & global competition, (13th ed.). McGraw-Hill/Irwin, New York. • Posh Nail Spa. (2017), available at www.poshnailspa.my/ • Posh! Nail Spa Presents The First Nail Art Fashion Show in Malaysia. (2016), available at http://femalemag.com.my/beauty/posh-nail-spa-presents-first-nail-art-fashion-show-malaysia/ • Scarborough and Cornwall (2015). Entrepreneurship and effective small business management, (11th ed.). Pearson, England. • Siaw (2015). “How to nail it: Plus the do’s and don’ts,” The Star, Malaysia. • This Local Nail Salon Is Going Beyond Mere Manicures. (2017), available at http://marieclaire.com.my/beauty/local-nail-salon-posh-nail-spa/ • Torlak and Şanal (2007). David’s strategy formulation framework in action: the example of Turkish Airlines on domestic air transportation. İstanbul Ticaret Üniversitesi Fen Bilimleri Dergisi, 6(12), 81-114. • David (2011). Strategic management (Concepts and cases)(Global Edition 13e). Pearson, Upper Saddle River, New Jersey.
Subject code
CSS 3: Entrepreneurship.
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Akanksha Jumde and Nishant Kumar
This paper aims to focus on compliance of workplace sexual harassment-related provisions under Indian companies and securities law, based on an empirical analysis of companies’…
Abstract
Purpose
This paper aims to focus on compliance of workplace sexual harassment-related provisions under Indian companies and securities law, based on an empirical analysis of companies’ sexual harassment-related disclosures contained within their directors’ annual reports (ARs). Specifically, sections devoted to sexual harassment-related disclosures, inbuilt within directors’ ARs for the financial year 2019–2020 for a selected sample of companies listed under the National Stock Exchange, have been analysed.
Design/methodology/approach
To examine the nature of companies’ disclosures to demonstrate their compliance with statutory requirements under the POSH law, aligned with the Companies (Accounts) Rules, 2014 and Securities and Exchange Board of India’s regulations, an empirical-based, descriptive content analysis of ARs of 200 listed companies were used.
Findings
This study primarily finds that the majority of companies from the sample have disclosed to have prepared a corporate-level policy, as required under the POSH law. As also required under the POSH law, companies, reportedly, have constituted an Internal Complaints Committee to adjudicate and dispose of incidents related to sexual misconduct reported at their workplaces. However, companies lack in disclosing qualitative information, with sufficient detail, on many important aspects related to prevention and resolution of reported cases of workplace sexual harassment.
Originality/value
This paper adds to the broader narrative of the lacunae within the disclosure and reporting requirements on enhancing the liabilities of the companies to prevent and address sexual harassment under India’s corporate and securities regulations.
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Ann Dadich, Liz Fulop, Mary Ditton, Steven Campbell, Joanne Curry, Kathy Eljiz, Anneke Fitzgerald, Kathryn J. Hayes, Carmel Herington, Godfrey Isouard, Leila Karimi and Anne Smyth
Positive organizational scholarship in healthcare (POSH) suggests that, to promote widespread improvement within health services, focusing on the good, the excellent, and the…
Abstract
Purpose
Positive organizational scholarship in healthcare (POSH) suggests that, to promote widespread improvement within health services, focusing on the good, the excellent, and the brilliant is as important as conventional approaches that focus on the negative, the problems, and the failures. POSH offers different opportunities to learn from and build resilient cultures of safety, innovation, and change. It is not separate from tried and tested approaches to health service improvement – but rather, it approaches this improvement differently. The paper aims to discuss these issues.
Design/methodology/approach
POSH, appreciative inquiry (AI) and reflective practice were used to inform an exploratory investigation of what is good, excellent, or brilliant health service management.
Findings
The researchers identified new characteristics of good healthcare and what it might take to have brilliant health service management, elucidated and refined POSH, and identified research opportunities that hold potential value for consumers, practitioners, and policymakers.
Research limitations/implications
The secondary data used in this study offered limited contextual information.
Practical implications
This approach is a platform from which to: identify, investigate, and learn about brilliant health service management; and inform theory and practice.
Social implications
POSH can help to reveal what consumers and practitioners value about health services and how they prefer to engage with these services.
Originality/value
Using POSH, this paper examines what consumers and practitioners value about health services; it also illustrates how brilliance can be theorized into health service management research and practice.
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Vicky Duckworth and Matthew Cochrane
The purpose of this paper is to explore the choices learners have in steering their way through the educational system in the UK.
Abstract
Purpose
The purpose of this paper is to explore the choices learners have in steering their way through the educational system in the UK.
Design/methodology/approach
The paper draws on data from two studies, one conducted in a state secondary school and the other in a Further Education College, both based in the north‐west of England. Both used interviews (either individual or focus‐group) to collect data, which were then analysed using a grounded approach.
Findings
In linking the two studies the authors highlight how the impact of symbolic violence and the relations between groups and classes at school continue into the “choices” the learners make during adulthood and also into the learner's working life, and that these “choices” are often a large‐scale consequence of many “micro‐choices” arising from day‐to‐day situations. The acts of symbolic violence described in the college group are not of themselves very different from those described by the school group, though the consequences for the school group cannot yet be known.
Research limitations/implications
The participants in the two groups are unconnected in that they attend different institutions and are at very different stages of their education. However the authors contend that there is a connection in terms of the participants’ experience of symbolic violence.
Originality/value
The paper draws attention to the existence of symbolic violence in everyday school life, and highlights how these instances can have significant impact.
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This chapter explores the fascinating relationship between the way we speak (our accents) and who we are (our identities) by investigating the ways in which accent is used in The…
Abstract
This chapter explores the fascinating relationship between the way we speak (our accents) and who we are (our identities) by investigating the ways in which accent is used in The Archers in the process of characterisation. It begins by describing the link between accent and identity in everyday life, arguing for a perspective in which the way we speak is seen as contributing to the active performance of our identities rather than something through which our identities are passively reflected. The main part of the chapter describes two small studies into the ways in which The Archers both uses and reinforces existing language-based stereotypes in order to help in its presentation of clear and recognisable characters.
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In this chapter, I use an autoethnographic approach to explore my everyday experiences as a senior lecturer at a UK-based university. My academic trajectory covers over 20 years…
Abstract
In this chapter, I use an autoethnographic approach to explore my everyday experiences as a senior lecturer at a UK-based university. My academic trajectory covers over 20 years when I, a working-class person with no qualifications, entered university. I outline my journey from student to academic. My day-to-day experiences of being a working-class academic (WCA) have been generally positive, but I've still encountered microaggressions, and feelings of isolation. This chapter also illuminates the cultural wealth that I bring to academia by virtue of my working-class heritage before ending with some points for reflection.
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Abstract
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- Consumer behaviour
- Customer profiling
- Customer requirements
- Customer satisfaction
- Customer services quality
- Customer surveys
- Customers
- Direct marketing
- Marketing models
- Marketing philosophy
- Marketing planning
- Marketing strategy
- Marketing theory
- Organizations
- Premier brands
- Retail trade
- Retailing
- Sales campaigns
- Strategic marketing
- United Kingdom
Ivy Lynn Bourgeault, Eugene Declercq, Jane Sandall, Sirpa Wrede, Meredith Vanstone, Edwin van Teijlingen, Raymond DeVries and Cecilia Benoit
Purpose – This chapter critically examines the purportedly growing phenomenon of Maternal Request Caesarean Sections (MRCS) and its relative contribution to the rising caesarean…
Abstract
Purpose – This chapter critically examines the purportedly growing phenomenon of Maternal Request Caesarean Sections (MRCS) and its relative contribution to the rising caesarean section (CS) rates.
Methodology – We apply a decentred comparative methodological approach to this problem by drawing upon and comparatively examining empirical data from Canada, the US, the UK and Finland.
Findings – We find that the general argument that has emerged within the obstetric community, evidenced in particular by a recent “State of the Science” conference, is that the reduced risks and benefits of MRCS are evenly balanced, thus ethically it could be seen as a valid choice for women. This approach, taken in particular in the North American context, negates the problematic nature of accurately measuring, and therefore assessing the importance of maternal request in addressing rising CS rates. Moreover, although some of the blame for rising CS rates has focused on MRCS, we argue that it has a relatively minor influence on rising rates. We show instead how rising CS rates can more appropriately be attributed to obstetrical policies and practices.
Originality – In presenting this argument, we challenge some of the prevailing notions of consumerism in maternity care and its influence on the practice patterns of maternity care professionals.
Practical implications – Our argument also calls into question how successful efforts to address MRCS will be in reducing CS rates given its relatively minor influence.
Suzette Cora Ragadu and Sebastiaan Rothmann
This study aims to investigate the associations among decent work (DW), capabilities and the flourishing of employees in a South African context.
Abstract
Purpose
This study aims to investigate the associations among decent work (DW), capabilities and the flourishing of employees in a South African context.
Design/methodology/approach
A cross-sectional survey was conducted with a convenience sample (N = 436) of early childhood development practitioners from two South African provinces. A demographic questionnaire, the Decent Work Scale, the Capability Set for Work Questionnaire and the Flourishing-at-Work Scale were administered.
Findings
Latent class analysis showed four capability sets: robust, relational, knowledge/skills and weak capability sets. Employees with a robust capability set were more inclined to report DW than those with knowledge/skills and weak capability sets. Employees with a weak capability set were significantly less inclined to report organisational values that complement family and social values than the other three capability sets. Employees with a robust capability set reported significantly higher emotional well-being (EWB), psychological well-being (PWB) and social well-being (SWB) levels than those with relational, knowledge/skills and weak capability sets. DW was significantly related to EWB, PWB and SWB.
Originality/value
This study contributes to the literature regarding DW, capabilities and flourishing of employees in a non-western, educated, industrialized, rich and democratic and non-POSH context. The study highlights the need for well-being policies that focus on DW and the capabilities of people in disadvantaged positions. These together would strengthen their agency for converting capabilities into well-being.
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