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This chapter investigates resistance initiated by trans athletes and their allies and evaluates developments in policies and practices at the international, national and local levels of sport. The limitations of liberal approaches to trans inclusion are identified, and examples of radical, transformative approaches grounded in intersectional feminism are presented, together with an analysis of the crucial roles of solidarity work provided by allies and accomplices. The potential offered by boxing as a route to empowerment for trans and nonbinary participants is examined. An overview of recent media coverage of trans athletes suggests that global resistance is having an important impact on mainstream journalism. Finally, this chapter outlines how a successful campaign challenging a trans-exclusive Sport Canada's 2022 opinion survey and a recent report by Canadian Centre for Ethics in Sport provide further evidence of effective resistance to trans exclusion in sport.

A systematic and evidence informed approach to new service developments (the “spotlight” approach) was developed with members of a new primary health care team. The approach aimed to ensure that service developments were relevant, grounded in evidence, documented and clearly owned by the practice team. A total of 13 spotlight developments were defined and documented during the first nine months. All considered relevance to local policy, all used research evidence and/or other accepted sources of appropriate expertise and all were discussed at team meetings. The spotlight approach quickly became accessible and familiar to new team members. It provides a common structure and language for discussion and documentation and is applicable to a wide range of service‐linked developments. It provides a vehicle for translating research into practice and the documentation to facilitate transfer of what has been learnt to others in the community for whom the development and its evidence base is relevant.

Increasingly, interest in and the uptake of herbal infusions has advanced, namely, owing to their bioactive properties and potential links to health. Given this, the purpose of the present review was to collate evidence from human trials for five popular herbal infusions.

The systematic review comprised ten human trials (560 participants), investigating inter-relationships between herbal infusions consumption and health. Only human studies involving German chamomile (Matricaria chamomilla L. Asteraceae), ginger (Zingiber officinale Roscoe Zingiberaceae), lemon balm (Melissa officinalis L. Lamiaceae), peppermint (Mentha x spicata L. Lamiaceae)/spearmint (Mentha spicata L. Lamiaceae) and rosehip (Rosa canina L. Rosaceae) teas were included in the present paper.

Most herbal infusions serve as a good source of flavonoids and other polyphenols in the human diet. Studies included in this paper indicate that herbal infusions (1-3 cups tended to be drank daily; infusion rates up to 15 min) could benefit certain aspects of health. In particular, this includes aspects of sleep quality and glycaemic control (German chamomile), osteoarthritic stiffness and hormone control (spearmint), oxidative stress (lemon balm) and primary dysmenorrhea (rosehip).

Ongoing research is needed using homogenous herbal infusion forms, brewing rates and volumes of water to further reinforce these findings. In the meantime, herbal infusions could provide a useful supplementary approach to improving certain aspects of well-being.

The present paper collates evidence from human trials for five popular herbal infusions.

The purpose of this paper is to examine whether there is a need to consider gender or sex differences as variables in information behaviour research and, if so, how?

A metasynthesis approach is used. A preliminary framework to categorise information behaviour research on women is developed by integrating main themes from feminist research and information behaviour research. Within each category, studies are compared and contrasted, to identify similar and divergent themes. Themes are then compared across categories, to synthesise the main concepts.

The categorisation works for most studies, apart from a group of studies on health information use, communicating risk and decision making. The meta‐synthesis indicates the importance of concepts such as situation (as mesh), intermediaries (as node with connections), and connecting behaviour. Gender‐related or, rather gender‐ascribed, constructs, such as concern for others, not gender alone are likely to be important variables in information behaviour.

The meta‐synthesis is a top‐level synthesis, as the number of studies prohibited a more detailed approach. Further meta‐synthesis of a few high quality research studies would help to confirm the findings.

The synthesis illuminates a different perspective on information behaviour: the network of information users rather than the individual information seeker.

The synthesis integrates some feminist research themes with information behaviour research, and the findings have implications for general information behaviour research.

Gender and disability are intimately connected as embodied experiences that young people navigate interactionally. Disabilities scholars have theorized that men and women with chronic health conditions face uniquely gendered challenges. Theories of gender and disability centered on youth continue to gain prominence as the population of children and young adults with chronic health conditions grows. This study draws on data from 22 in-depth interviews with young adults diagnosed with chronic health conditions in childhood in the United States. Women, men, and gender nonbinary individuals report that doing disability in interactions in childhood meant doing gender in expected feminine ways. Specifically, interviewees described increased empathy, a deep understanding of their own emotions, and the ability to use adversity to connect with and benefit others as expectations. Interviewees employed or resisted doing gender in ways that reflected individuals' gender locations. Women and nonbinary individuals saw feminine performance as a sign of weakness, often resisting demonstrating it in interactions. On the other hand, feminine performance reportedly impacted men in the sample in positive ways. This study takes a life course approach to illuminate how the ableist expectations expressed to disabled children are gendered and impact how disabled young adults negotiate an ableist world.

This paper aims to unearth the essential components of Six Sigma for successful deployment and sustainment of service quality in four different organizations in the United Arab Emirates (UAE). More specifically, the paper is intended to determine the motivation to apply Six Sigma, Voice of Customer, Key Performance Indicators (KPIs), Critical-to-Quality (CTQ), readiness factors, Critical Success Factors, sustainment measures, tools and techniques used, challenges/barriers and performance impact on the company.

An exploratory research methodology with multiple case study analyses was adopted to determine the answers to the research objectives. Four case studies from different service processes of four companies were analyzed. The case studies were collated from these companies via a case study protocol with pre-defined criteria.

The analysis shows that service operation improvement projects are primarily dependent on the voice of the internal customer, with return on investment in savings as the KPI of the process. Most organizations prefer cycle time and errors as the CTQs in the Six Sigma projects. Even novice users can effectively apply the Six Sigma methodology with external experts’ assistance, mentoring and interventions. Across the case studies, it is observed that the projects were successfully deployed due to the support of top management leadership, effective communication and cross-functional teams. Employee resistance to change is the common barrier observed during the case study analysis. Eventually, in all the four case studies, Six Sigma is executed with standard tools and techniques within the define, measure, analyze, improve, control (DMAIC) approach.

The present study’s findings cannot be generalized due to the limited number of case study analyses in different ecosystems in the UAE. The authors would like to analyse and report more case studies in service quality improvement through the Six Sigma methodology to comprehend and develop a generic roadmap for the deployment of Six Sigma in the UAE service industry.

The study’s findings provide insights into commonalities and differences between the essential factors of Six Sigma deployment and sustainability in UAE companies.

The study results might help the policymakers and key decision makers in UAE and other countries understand the effectiveness of Six Sigma in service quality improvement with its essential factors for deployment.