Search results

This paper deals with the organizing of interactive product development. Developing products in interaction between firms may provide benefits in terms of specialization, increased innovation, and possibilities to perform development activities in parallel. However, the differentiation of product development among a number of firms also implies that various dependencies need to be dealt with across firm boundaries. How dependencies may be dealt with across firms is related to how product development is organized. The purpose of the paper is to explore dependencies and how interactive product development may be organized with regard to these dependencies.

The analytical framework is based on the industrial network approach, and deals with the development of products in terms of adaptation and combination of heterogeneous resources. There are dependencies between resources, that is, they are embedded, implying that no resource can be developed in isolation. The characteristics of and dependencies related to four main categories of resources (products, production facilities, business units and business relationships) provide a basis for analyzing the organizing of interactive product development.

Three in-depth case studies are used to explore the organizing of interactive product development with regard to dependencies. The first two cases are based on the development of the electrical system and the seats for Volvo’s large car platform (P2), performed in interaction with Delphi and Lear respectively. The third case is based on the interaction between Scania and Dayco/DFC Tech for the development of various pipes and hoses for a new truck model.

The analysis is focused on what different dependencies the firms considered and dealt with, and how product development was organized with regard to these dependencies. It is concluded that there is a complex and dynamic pattern of dependencies that reaches far beyond the developed product as well as beyond individual business units. To deal with these dependencies, development may be organized in teams where several business units are represented. This enables interaction between different business units’ resource collections, which is important for resource adaptation as well as for innovation. The delimiting and relating functions of the team boundary are elaborated upon and it is argued that also teams may be regarded as actors. It is also concluded that a modular product structure may entail a modular organization with regard to the teams, though, interaction between business units and teams is needed. A strong connection between the technical structure and the organizational structure is identified and it is concluded that policies regarding the technical structure (e.g. concerning “carry-over”) cannot be separated from the management of the organizational structure (e.g. the supplier structure). The organizing of product development is in itself a complex and dynamic task that needs to be subject to interaction between business units.

The purpose of this paper is to analyse the human resource management (HRM) policies and practices in consulting firms. The paper specifically investigates whether or not the HRM approaches in these firms mirror the two organisational archetypes of professional partnerships (P2) and manage professional businesses (MPB) found in the professional services sector.

The paper draws on interviews with experienced consultants from a sample of 28 large and medium‐sized consulting firms with a presence in Germany and Switzerland. The paper uses both qualitative and quantitative methods to evaluate the data.

The findings in the paper show that P2‐type consulting firms take fundamentally different approaches to HRM from MPB‐type firms. In P2‐type consulting firms, HRM is an integral part of the organisational system and is run in practice by consultants, rather than by specialised HR staff. P2‐type firms emphasise the notion of membership of individuals in an organisation tied together by extended socialisation processes and adherence to common values. In contrast, MPB‐type firms exhibit HRM systems with “corporate” features widely used in other large‐scale service organisations.

The paper shows that the organisational archetypes prevalent in professional service firms have significant implications for their HRM systems. Consulting firms' HRM practices and policies should be interpreted in the light of their respective organisational archetype.

The paper concludes that consulting firms should use HRM practices that fit the organisational archetype they embody.

The paper provides systematic evidence on the HRM policies and practices in an important yet under‐researched sector.

The purpose of this paper is to investigate the role of generation in teachers’ advice and information-seeking interactions in Flemish secondary school teams, and moreover how the content of advice shapes these interactions. Four content-related advice and information-seeking networks are investigated in this study: subject-matter knowledge, classroom management, innovative teaching methods and ICT.

Data were collected from 660 teachers in ten secondary education schools in Flanders (Belgium) by using an online socio-metric survey. Social network analysis was conducted, more specifically quadratic assignment procedure and multilevel P2 modeling.

The findings underline the importance of investigating content-related advice networks. Generation affects the formation of interactions. First, the results revealed that older teachers are less likely to ask advice on subject-matter knowledge, classroom management and innovative teaching methods. Second, the data showed that older teachers are more likely to be asked for advice on subject-matter knowledge. Third, young teachers are more likely to be asked for advice on innovative teaching methods and ICT. Fourth, homophily effects occurred for the youngest teachers when advice is about subject-matter knowledge, and for the oldest teachers for advice about classroom management.

This study is innovative due to its application of social network analysis to investigate intergenerational knowledge flows, and due to its clear focus on content-related advice-seeking interactions that go beyond the approach of general advice and information-seeking interactions.

While in everyday practice, school leaders are often involved in social relationships with a variety of stakeholders both within and outside their own schools, studies on school leaders’ networks often focus either on networks within or outside schools. The purpose of this paper is to investigate the extent to which principals occupy similar positions in their school’s network and the larger district network. In addition, the authors examined whether principals’ centrality in both networks can be attributed to demographic characteristics and transformational leadership (TL).

Using social network analysis, correlational and regression analysis, and an advanced social network technique, namely p2 modeling, the authors analyzed data collected among 708 educators in 46 Dutch elementary schools. The authors also offer a visualization of the district social network to explore principals’ relationships with other principals in the district.

Results suggest that principals who occupy a central position in their school’s advice network are also more likely to occupy a central position in their district’s collaborative leadership network. Moreover, TL was found to affect the extent to which principals are central in both networks.

The study is unique as it simultaneously explores principals’ social relationships in schools and the larger district. Moreover, the authors advance the knowledge of TL as a possible mechanism that may shape the pattern of these relationships, thereby connecting two streams of literature that were until now largely disconnected. Limitations to the study warrant further qualitative and longitudinal research on principals’ social relationships in schools, districts, and the larger community.

Responding to the store brand (SB) introduction by the retailer, the manufacturer may adopt the strategic choice of incorporating the fairness concern behavior of the retailer. This paper aims to examine how the manufacturer can counteract the retailer’s SB introduction by strategically choosing to or not to incorporating the retailer’s fairness concern.

This paper considers the SB introduction problem in a two-echelon supply chain consisting of one manufacturer and one retailer with fairness concern behavior. This paper resolves the pricing strategies under four strategic scenarios regarding fairness concern incorporation and SB introduction and examine the influences from the fairness concern on pricing strategies and profits. This paper further investigates the strategic choice equilibrium of the manufacturer and retailer on fairness concern and SB introduction decision.

The results show that the retailer can be better off by the introduction of the SB only when the acceptance degree of the SB is high enough. And whether the manufacturer should incorporate the retailer's fairness concern depends on the consumer's acceptance of the SB: Only when the consumer's acceptance is moderate, the manufacturer is able to counteract the SB by strategically not incorporating the retailer’s fairness concern behavior. Otherwise, the manufacturer cannot prevent the retailer from introducing the SB and can be better off by incorporating the retailer’s fairness concern behavior.

This paper contributes to the literature by examining whether the manufacturer can adopt the strategic incorporation of the retailer's fairness concern to counteract the retailer's SB introduction.

This study aims to examine how culture influences consumer attitudes toward the brands of products they own during a product-harm crisis. To this end, average consumers from two countries - the USA, representing a highly individualistic society and China, a less individualistic (i.e. collectivist) society – are compared.

The study conducts an invariance test of the measurement model for a more rigorous comparison of the two countries. Structural equation modeling is performed to identify how average consumers respond to a product-harm crisis (e.g. iPhone explosion) based on survey results of 188 American and 197 Chinese consumers.

These results reveal that in both countries, an individual’s susceptibility to a normative interpersonal influence determines their brand consciousness, which, in turn, enhances consumer attachment to well-known brands, resulting in favorable brand attitudes. During a brand crisis, an owned brand’s buffering effect is observed among consumers high in brand consciousness in collectivistic but not in individualistic societies. The moderating role of feelings of betrayal on the brand attachment-consumer attitude relationship is also reported.

Culture shapes consumer behavioral patterns. In today’s global market, a company’s decisions are no longer limited by borders and many companies experience product failures. Thus, findings that show consumers’ distinguishable psychological experiences between different cultures contribute to crisis management literature.

A quantitative contractor selection technique which embraces the pre‐qualification, evaluation and final selection processes is being developed. The emphasis is on evaluating contractors' performance potential in terms of their ability to achieve time, cost and quality standards. This approach is in contrast to the majority of current selection techniques which tend to prequalify, then discriminate predominantly on the cost component of tenders. The conceptual model is applied to a hypothetical but realistic scenario of a contractor competing for a small industrial contract. This illustrates the mechanics of the new technique, emphasizing that contractor selection should include identifying the contractor with the best performance potential and not merely the lowest bidder.

The purpose of this study was to utilise a lived experience (LE) informed/co-designed approach to explore the service-user experience of using the reasons for use package (RFUP) within a youth residential rehabilitation mental health setting.

LE researchers (those who have lived through mental illness or distress), Master of social work students, a community of mental health service manager, community of mental health researchers, dual diagnosis service researchers and university-based researchers collaborated on the project. The study used an exploratory, qualitative approach of semi-structured interviews to invite young people's experiences of the resource. The research team conducted a collaborative thematic analysis drawing on the range of perspectives.

Through five interviews with young people, key themes identified included: client factors and extra-therapeutic events, relationship factors, technique/model factors/delivery and outcomes/things noticed.

The RFUP was a useful clinical tool with the young people in this pilot as it improved awareness of reasons for drug use and impact on mental health, service user to staff relationship, quality of the resource, mode of delivery and participant self-knowledge.

Young people valued the supportive role that the RFUP played in facilitating positive relationships with their workers.