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Article
Publication date: 19 June 2021

Andrea Ko, Péter Fehér, Tibor Kovacs, Ariel Mitev and Zoltán Szabó

This research aims to discuss the success of digital transformation focusing on the role of IT and management commitment in digitalization together with sectorial…

Abstract

Purpose

This research aims to discuss the success of digital transformation focusing on the role of IT and management commitment in digitalization together with sectorial relevance as influencing factors. According to the literature, these dimensions are key elements of digitalization, and there is no consensus on their decisiveness. The authors measure the success of digital transformation with the digital innovation. The research is part of ongoing work, in which the IT-related practice of Hungarian organizations has been explored on an annual basis since 2009.

Design/methodology/approach

The research methodology is a combined one; both qualitative and quantitative methods were applied including surveying digital transformation literature, interviews with key representatives of Hungarian organizations, developing a survey to collect quantitative data, data collection and processing with PLS-SEM.

Findings

The results revealed that the digital innovations are strongly determined by business, management commitment and, to a far lesser extent, by strategy. In the case of digital transformation, the role of IT departments and the services they provide are less relevant.

Research limitations/implications

The most important limitation of the research is the size and composition of the sample. Results do not present the situation of a specific industrial sector.

Originality/value

Digital technologies influence and disrupt practically every industry; the development of information and communication technology has changed economies all over the world. Decisive factors of digital transformations are widely researched, but there is no consensus about them. This research contributes to understanding the role of IT department and their services in this process together with leadership, sectorial relevance as influencing factors.

Details

International Journal of Innovation Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-2223

Keywords

Content available
Article
Publication date: 1 April 2006

Abstract

Details

Measuring Business Excellence, vol. 10 no. 2
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 11 July 2018

Usman Aslam, Farwa Muqadas, Muhammad Kashif Imran and Abdul Saboor

The purpose of this paper is to investigate new emerging organizational parameters and their roles in successful change implementation. These organizational parameters are…

Abstract

Purpose

The purpose of this paper is to investigate new emerging organizational parameters and their roles in successful change implementation. These organizational parameters are rarely investigated especially in the context of organizational change (OC) in private and public sector organizations.

Design/methodology/approach

In cumulative, 403 valid responses have been obtained randomly from public sector workers by using self-administered questionnaires.

Findings

The results reveal that knowledge sharing regarding incremental and radical changes can helpful for effective OC implementation. Findings highlight the significant role of emotional and social intelligence in managing resistance and bringing openness to change in these organizations. It is also found that social media has become an important emerging organizational parameter to foster effective communication and knowledge sharing during OC implementation. Apart from the direct effects, readiness to change has multiple effects coupled with emerging organizational parameters to implement change successfully.

Research limitations/implications

The results of the current study offer diversified implications for theory, practice and global society. The theoretical base is taken from the well-known theories of management (i.e. Lewin’s three-step model, field theory, intelligence theory, cost-effective theory, social exchange theory, social network theory and social penetration theory). Emerging organizational parameters that have a potential impact on effective change implementation are identified. The findings suggest that global organizations should have to initiate effective networking structure using social media applications and social intelligence skills to remain connected and get positive responses about change formulation and implementation decision.

Originality/value

A majority of studies have presented the research model on OC implementation in the context of developed countries, which form 30 percent of the world’s population, mostly the Americas and Europe. It is observed that a developing country, such as Pakistan, has a culture that is based on power distance, collectivism and more political influence as compared to developed countries. Triandis et al. (1980) argued that any theoretical contribution without considering the cultural aspect can lead to bias findings. There is limited research available in the world that is conducted to examine the interactive effects of readiness to change on the relationship between effective change implementation, knowledge sharing, intelligence and social media. These findings are useful to plan and execute OC using new emerging organizational parameters.

Details

Journal of Organizational Change Management, vol. 31 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

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Book part
Publication date: 26 November 2020

Judit Kárpáti-Daróczi and Tibor János Karlovitz

We consider start-up companies that have been established for rapid growth and are active in the international market. In this study, we examine the conditions required…

Abstract

We consider start-up companies that have been established for rapid growth and are active in the international market. In this study, we examine the conditions required for starting a start-up. We analyze how it is possible to add value to an idea that makes a business unique. First, we’ll show you when to talk about start-up. The starting point is that a start-up company is organized on a community basis. This much greater knowledge is coupled with high-level technological competences. In addition, there is a need for some “big idea,” innovation, which investors see as fantasy. A new niche market must be found where hundreds of thousands of customers worldwide can be served without any geographical constraints. The founder must have a high-risk appetite, and even naughtiness, because the novelty he invented will narrow the market of others and harm the interests of others. Here’s a look at the financing options for start-ups. At the end of this chapter you will find case studies on different start-ups.

Details

Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey
Type: Book
ISBN: 978-1-80043-389-2

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Article
Publication date: 7 September 2015

Saowapha Limwichitr, Judith Broady-Preston and David Ellis

The purpose of this paper is to review the literature on organisational cultural change and problems in its implementation, focussing on the case of building a learning…

Abstract

Purpose

The purpose of this paper is to review the literature on organisational cultural change and problems in its implementation, focussing on the case of building a learning organisation (LO) within university library context.

Design/methodology/approach

Key literature published within Library and Information Science, Business and Management and other related fields were reviewed to identify themes regarding organisational cultural change in relation to development of an LO emerging in the recent years.

Findings

Reviewed literature in this paper highlights key challenges in examining organisational cultural change for the purpose of building an LO. These include a lack of an agreed definition of the LO concept, practical approaches and measure for assessing achievement of the cultural change. A need for in-depth studies which focus on current practices and related problems in this regard is also revealed, and the systems approach is proposed as a suitable approach for holistic investigation of all critical elements that possibly affect establishment of an LO.

Originality/value

The paper raises awareness of the importance of examining organisational cultural change as a critical supportive influence of developing an LO. Problems to be considered in its implementation are synthesised and served as a basis for further investigation in the author’s doctoral research project.

Details

Library Review, vol. 64 no. 6/7
Type: Research Article
ISSN: 0024-2535

Keywords

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Article
Publication date: 1 February 2000

Eric Winter

Abstract

Details

Reference Reviews, vol. 14 no. 2
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 January 2006

Brendan McSweeney

According to an extensive and growing literature, we are in the twilight of bureaucracy. The labels applied to the supposed new organizational form include…

Abstract

Purpose

According to an extensive and growing literature, we are in the twilight of bureaucracy. The labels applied to the supposed new organizational form include: post‐bureaucratic; post‐modern; post‐hierarchical; and the virtual organisation. The purpose of this paper is to consider the various claims for “epochal” change by evaluating the supporting and contrary evidence.

Design/methodology/approach

The paper draws on evidence on the reform of the UK Civil Service over the last few decades to show the intensification of bureaucracy.

Findings

The paper takes issue with the “epochalist” visions of sudden transformation which have underpinned much of the comment on post‐bureaucracy, arguing that the concept of post‐bureaucracy is analytically blind to the diversity and complexity of contemporary organizational change.

Originality/value

Locating the debate on post‐bureaucracy in the broader political economy of Neo‐Conservatism reveals an authoritarian dimension which has been absent from most commentaries.

Details

Journal of Organizational Change Management, vol. 19 no. 1
Type: Research Article
ISSN: 0953-4814

Keywords

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Article
Publication date: 1 October 2000

Dimitris Kardaras and Eleutherios Papathanassiou

The development of Internet applications for business use is expected to change the way organisations operate, and improve their customer services. However, the potential…

Abstract

The development of Internet applications for business use is expected to change the way organisations operate, and improve their customer services. However, the potential of the Internet to improve customer satisfaction has not been studied, either in countries with well‐developed electronic markets or in countries in the early stages of e‐commerce. This article reports on the results of a survey of 120 companies in Greece. The aim of this study was to evaluate the potential of customer‐oriented Internet applications and to investigate how the Internet and e‐commerce can offer new opportunities for businesses to improve their customers’ satisfaction.

Details

Internet Research, vol. 10 no. 4
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 December 2001

Dimitris Kardaras and Eleutherios Papathanassiou

Banking, one of the most information intensive sectors, is an ideal domain for the successful development of e‐commerce. The present exploratory study focuses on…

Abstract

Banking, one of the most information intensive sectors, is an ideal domain for the successful development of e‐commerce. The present exploratory study focuses on e‐commerce opportunities for improving corporate customer services in the Greek banking sector. It reports on a survey of 11 marketing and information systems managers from five major Greek banks. The results indicate that the potential of e‐commerce ranges from simple applications, such as giving information about services, to more sophisticated ones that involve customers in services design and customisation. Suitable management actions are proposed to Greek banks in order to fully benefit from the Internet.

Details

International Journal of Bank Marketing, vol. 19 no. 7
Type: Research Article
ISSN: 0265-2323

Keywords

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Book part
Publication date: 11 June 2021

Beverly Yuen Thompson

Abstract

Details

Digital Nomads Living on the Margins: Remote-Working Laptop Entrepreneurs in the Gig Economy
Type: Book
ISBN: 978-1-80071-545-5

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