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Book part
Publication date: 18 July 2007

Frank Walter and Heike Bruch

The relevance of affective factors in the charismatic leadership process has been widely acknowledged in leadership research. Building on this notion, the present study…

Abstract

The relevance of affective factors in the charismatic leadership process has been widely acknowledged in leadership research. Building on this notion, the present study empirically investigated the role of leaders’ positive mood and emotional intelligence in the development of charismatic leadership behaviors. We developed hypotheses linking these constructs and tested them in a sample of 34 leaders and their 165 direct followers from a multinational corporation. Results showed that both leaders’ positive mood and leaders’ emotional intelligence were positively related to their charismatic leadership behaviors, as rated by followers. Further, we found leaders’ emotional intelligence to moderate the relationship between leaders’ positive mood and their charismatic leadership behaviors. Emotionally intelligent leaders exhibited charismatic leadership behaviors to a high extent, largely irrespective of their degree of positive mood. In contrast, leaders low on emotional intelligence were more likely to exhibit charismatic behaviors when their positive mood was high, while they were less likely to exhibit such behaviors when their positive mood was low. We conclude by discussing the implications of these findings for leadership theory, research, and practice.

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Functionality, Intentionality and Morality
Type: Book
ISBN: 978-0-7623-1414-0

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Article
Publication date: 1 April 1993

Patricia A. Knowles, Stephen J. Grove and Gregory M. Pickett

Examines the role of the mood state that one brings to a serviceencounter and its effect on behaviour. Provides a broad overview of bothmood effect and service encounter…

Abstract

Examines the role of the mood state that one brings to a service encounter and its effect on behaviour. Provides a broad overview of both mood effect and service encounter literature to arrive at a set of propositions linking the two. Offers implications for services marketers and directions for further research.

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Journal of Services Marketing, vol. 7 no. 4
Type: Research Article
ISSN: 0887-6045

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Article
Publication date: 27 June 2020

Jihye Park and Arim Kim

This study aims to examine the following issues: whether consumers use a dog’s facial expressions and gaze on a product’s packaging to interpret the emotions of a dog and…

Abstract

Purpose

This study aims to examine the following issues: whether consumers use a dog’s facial expressions and gaze on a product’s packaging to interpret the emotions of a dog and evaluate product quality and how owner identification with the dog moderates the effect of a dog’s facial expressions on product evaluations.

Design/methodology/approach

A field study and three lab experiments were conducted to examine the moderating roles of a dog’s gaze on the product package (Study 1) and owner–dog identification (Study 2) in the effect of facial expressions of a dog on product evaluations.

Findings

Results showed that the facial expressions of a dog presented on the product package influenced the perceived mood of a dog and product quality evaluation. The effects of the facial expressions were strengthened when the dog looked at the front. Furthermore, those who were more likely to identify with their dog tended to be more responsive to the dog with a smiling face and evaluated the product quality more positively than those who were less likely to identify with their dog.

Practical implications

Marketing practitioners in the pet industry can use the findings of this study to select and place an appropriate pet image on the product package. Happy facial expressions and the direct gaze of a pet can influence positive evaluations of a product and, as a result, increase the purchase intention. Product managers also can place words, phrases or images on the product package that highlight a dog as an inseparable part of the owner’s everyday life and as a representation of his/her identity. Emphasizing the owner’s dog as an extension of him/herself or a part of his/her identities can encourage the active processing of a dog’s facial expressions on the product package and the positive evaluation of a product.

Originality/value

The present work adds valuable empirical findings to the limited marketing literature for the pet-related industry. The results of the experiments showed how consumers process the facial expressions and gaze of a dog and use them to infer the quality of a product. Furthermore, the findings extend prior literature reporting that dog owners with a greater identification are more likely to humanize their pet dogs and develop empathetic abilities.

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Journal of Product & Brand Management, vol. 30 no. 5
Type: Research Article
ISSN: 1061-0421

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Article
Publication date: 13 June 2016

Usha Lenka and Binita Tiwari

The purpose of this paper is to review the extant literature on resonant leadership and develop a conceptual framework about the role played by resonant leaders of…

Abstract

Purpose

The purpose of this paper is to review the extant literature on resonant leadership and develop a conceptual framework about the role played by resonant leaders of crisis-ridden firms in developing employees for achieving triple “P” bottom line.

Design/methodology/approach

A systematic review of literature was conducted from 1994 to 2015 with key words leadership, resonant leadership, and triple “P” bottom line. Related research papers were searched from select databases of Elsevier, Emerald, Sage, Springer, Taylor and Francis, Wiley, and other library services of Proquest, Ebsco, and Scopus.

Findings

Resonant leaders motivate their subordinates by being compassionate toward them, showing an overall positive mood, and through guidance for achieving sustainable triple “P” bottom line. India is a secular country that emphasizes on spiritual beliefs as well as on socio-cultural and religious values. Therefore, Indian managers generally adopt these values in their early socialization process by following traditional epics and religious scriptures. They spread positive emotions among their subordinates and raise their level of consciousness by exhibiting altruistic values. Therefore, altruism could be considered as an additional dimension of resonant leadership style of Indian managers for downsized firms. These leaders nurture surviving employees at the time of economic crisis to build a sustainable triple “P” bottom line.

Originality/value

Altruism can be considered as a new dimension of resonant leadership style of Indian managers for downsized firms. These leaders provide a sense of psychological security to their employees by developing a value led organization with meaningful vision and an edge over their competitors.

Details

International Journal of Productivity and Performance Management, vol. 65 no. 5
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 5 September 2020

Yee Xing You, Suzana Shahar, Hasnah Haron, Hanis Mastura Yahya and Normah Che Din

Aging adults from low-income residential areas were found to have poor nutritional status and mental health based on National Health and Morbidity Survey Malaysia (2015)…

Abstract

Purpose

Aging adults from low-income residential areas were found to have poor nutritional status and mental health based on National Health and Morbidity Survey Malaysia (2015). Good nutrient intake contributes positively in averting these problems. Traditional Asian vegetables (ulam) are rich in polyphenols, antioxidants and fibres which could enhance nutritional status and mood state. This study intended to determine the relationship between habitual ulam intake and nutritional status, mood state and cognition among 252 aging Malaysian adults aged 45–80 years from the low-income residential areas in Klang Valley, Malaysia.

Design/methodology/approach

It was a cross-sectional study that used convenient sampling. Advertisement and invitation letters were sent to three selected community centres in Klang Valley prior to data collection. Informed consent was obtained prior to the collection of socio-demographic data. Anthropometric measurement was performed as per standard protocols. Validated surveys were conducted to obtain information on ulam consumption, mood state and cognitive status using validated food frequency questionnaires, Profile of Mood State and Mini-Mental State Examination questionnaires, respectively.

Findings

The average of ulam intake was 20.5 ± 2.5 g/day (½ serving daily). Habitual ulam intake was associated with lower waist circumference (R2 = 0.166, β = −0.216, p < 0.01), better MMSE scores (R2 = 0.337, β = 0.128, p < 0.05), less anger (R2 = 0.081, β = −0.116, p < 0.05), less tension (R2 = 0.139, β = −0.204, p < 0.01) and positive total mood disturbance (R2 = 0.095, β = 0.164, p < 0.05) after adjustment for gender, age, energy intake, total fruits and vegetables (non-ulam) consumption. The ulam intake at 100th percentile (=30g/day) associated to a better nutritional status, mood state and cognitive status in comparison to 25th percentile (<7.9 g/day) (p < 0.05).

Originality/value

Findings from this research would recommend people to consume not less than 1 serving of ulam everyday in order to have improved nutritional status, mood and cognition; nonetheless, future studies are required to clarify the causal mechanism concerning this relationship.

Details

British Food Journal, vol. 122 no. 10
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 10 February 2012

Jennifer D. Parlamis

The purpose of this paper is to explore the emotion regulatory aspects of venting and use an attribution appraisal framework to investigate the differential impact on…

Abstract

Purpose

The purpose of this paper is to explore the emotion regulatory aspects of venting and use an attribution appraisal framework to investigate the differential impact on anger and emotional tone given a reinforcing or reinterpreting response.

Design/methodology/approach

This research uses a 2 (target: offender or third party)×2 (response type: reinterpret or reinforce) between‐subjects factorial design. Dependent variables are measured quantitatively in the form of a questionnaire.

Findings

This research supports the notion that venting may be used as an emotion regulatory strategy and highlights the importance of the reciprocal aspect of the venting interaction. In addition, this research underscores the importance of attributions in the venting process, in particular, the attributions used in responding to venting. This research shows that the response types (reinforcing or reinterpreting) as well as the identity of the target (offender or third party) are important determinants of anger and emotional tone.

Research limitations/implications

This research employs an anger recall methodology. Future research should explore venting and responses in a live anger setting.

Practical implications

What is said in response to venting matters. Respondents should be aware of the attributions they use when responding to venting.

Originality/value

Venting may persist as a common practice because we “feel better” after the venting interaction not because we release anger.

Details

International Journal of Conflict Management, vol. 23 no. 1
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 5 October 2015

Saniya Chawla and Usha Lenka

– The purpose of the paper is to discuss about being a resonant leader during a change process of learning, unlearning and relearning.

Abstract

Purpose

The purpose of the paper is to discuss about being a resonant leader during a change process of learning, unlearning and relearning.

Design/methodology/approach

The paper is a viewpoint.

Findings

To embrace and accept change in the organization, emotionally intelligent resonant leaders are required who would guide them through shared vision, compassion and overall positive moods.

Originality/value

The paper makes a pioneering effort to explain new type of leadership style necessary for any change to occur in the organizations.

Details

Development and Learning in Organizations: An International Journal, vol. 29 no. 6
Type: Research Article
ISSN: 1477-7282

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Article
Publication date: 6 April 2020

Joann Farrell Quinn and Philip Cola

The purpose of this paper is to seek clarity on the factors that increase acceptance of a leadership identity and influence a physician leader to participate in the leader…

Abstract

Purpose

The purpose of this paper is to seek clarity on the factors that increase acceptance of a leadership identity and influence a physician leader to participate in the leader role at a higher level.

Design/methodology/approach

To explore the direct and mediating effects of positive psychological climate (PPC) and role endorsement (RE) on physician professional participation (PP) in leadership, a survey was disseminated to members of the American Association of Physician Leadership.

Findings

Findings show that positive relationships support the individual in acceptance of a second identity as a leader, therefore, to a higher level of PP. The double mediation with PPC and RE found in this model warrants additional meaning toward the cultivation of positive relationships.

Research limitations/implications

A broader understanding of physician leadership may benefit from a more comprehensive collection procedure other than self-reported data, including one in which data is collected in a 360-degree feedback format.

Practical implications

Role endorsement serves as a mediating mechanism to PP (citizenship behaviors) for both PPC and social intelligence competencies. These data indicate that the presence of role endorsement for physicians changes their degree of participation and impacts their own role identity. This immediately helps to direct development efforts for physicians during their transition from physician to physician leader.

Originality/value

This study confirms the mediating relationship of REupon the PP of physician leaders, with both implications for practice and a broader understanding of the nature of physician leadership.

Details

Journal of Business & Industrial Marketing, vol. 35 no. 10
Type: Research Article
ISSN: 0885-8624

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Book part
Publication date: 4 October 2012

Laurie M. Gelles

Multiple intelligence, cognitive thinking, and sensory theories provide the framework for understanding how to improve learning and learning environments for students…

Abstract

Multiple intelligence, cognitive thinking, and sensory theories provide the framework for understanding how to improve learning and learning environments for students. Research involving the use of a multimodal video game to enhance student learning is discussed. It is proposed in the chapter that multimodal and multiplayer video games make use of sensory-rich interactions to engage users, create meaningful experiences, and often facilitate communication between people located all over the world. Multiple learning theories are addressed and evaluated in order to bring to light issues and areas for investigation when designing technology-rich learning environments. Implications of the findings in relation to connections with gaming technologies, capacity for community building, and next steps for investigating ideal designs for 21st century learning environments are discussed.

Details

Transforming Learning Environments: Strategies to Shape the Next Generation
Type: Book
ISBN: 978-1-78190-015-4

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Book part
Publication date: 29 April 2017

Peter A. Gloor

Abstract

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Sociometrics and Human Relationships
Type: Book
ISBN: 978-1-78714-113-1

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