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The purpose of this paper is to propose an integrated approach to modeling and measuring supply chain performance and stability using system dynamics (SD) and the autoregressive integrated moving average (ARIMA).

SD and ARIMA models were developed, respectively, for modeling and measuring supply chain performance and for further analyzing and projecting supply chain stability for long‐term management. A case study from a typical semiconductor equipment manufacturing company is used to illustrate and validate the proposed method.

Effectiveness and efficiency, with six corresponding indicators (product reliability, employee fulfillment, customer fulfillment, on‐time delivery, profit growth, and working efficiency), were found to be the most significant factors in the performance of the supply chain. The results of the combined model provide evidence that supply chain performance of the case company is up to standard (average OPIN=0.64) and is considered stable, but still far from outstanding. Continuous improvement, especially in supply chain efficiency, is suggested in order to maximize performance.

This integrated approach is innovative and creates a new way for other disciplines. This study provides a practical and easy‐to‐use model that enables senior and top management decision makers and operation managers involved in the supply chain to assess, forecast, and take anticipatory action so that the supply chain can experience improvement in a timesaving and effective manner and achieve excellence in performance.

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and non-economic activities. Researchers have increasingly focused on the adoption and use of ICT by small and medium enterprises (SMEs) as the economic development of a country is largely dependent on them. Following the success of ICT utilisation in SMEs in developed countries, many developing countries are looking to utilise the potential of the technology to develop SMEs. Past studies have shown that the contribution of ICT to the performance of SMEs is not clear and certain. Thus, it is crucial to determine the effectiveness of ICT in generating firm performance since this has implications for SMEs’ expenditure on the technology. This research examines the diffusion of ICT among SMEs with respect to the typical stages from innovation adoption to post-adoption, by analysing the actual usage of ICT and value creation. The mediating effects of integration and utilisation on SME performance are also studied. Grounded in the innovation diffusion literature, institutional theory and resource-based theory, this study has developed a comprehensive integrated research model focused on the research objectives. Following a positivist research paradigm, this study employs a mixed-method research approach. A preliminary conceptual framework is developed through an extensive literature review and is refined by results from an in-depth field study. During the field study, a total of 11 SME owners or decision-makers were interviewed. The recorded interviews were transcribed and analysed using NVivo 10 to refine the model to develop the research hypotheses. The final research model is composed of 30 first-order and five higher-order constructs which involve both reflective and formative measures. Partial least squares-based structural equation modelling (PLS-SEM) is employed to test the theoretical model with a cross-sectional data set of 282 SMEs in Bangladesh. Survey data were collected using a structured questionnaire issued to SMEs selected by applying a stratified random sampling technique. The structural equation modelling utilises a two-step procedure of data analysis. Prior to estimating the structural model, the measurement model is examined for construct validity of the study variables (i.e. convergent and discriminant validity).

The estimates show cognitive evaluation as an important antecedent for expectation which is shaped primarily by the entrepreneurs’ beliefs (perception) and also influenced by the owners’ innovativeness and culture. Culture further influences expectation. The study finds that facilitating condition, environmental pressure and country readiness are important antecedents of expectation and ICT use. The results also reveal that integration and the degree of ICT utilisation significantly affect SMEs’ performance. Surprisingly, the findings do not reveal any significant impact of ICT usage on performance which apparently suggests the possibility of the ICT productivity paradox. However, the analysis finally proves the non-existence of the paradox by demonstrating the mediating role of ICT integration and degree of utilisation explain the influence of information technology (IT) usage on firm performance which is consistent with the resource-based theory. The results suggest that the use of ICT can enhance SMEs’ performance if the technology is integrated and properly utilised. SME owners or managers, interested stakeholders and policy makers may follow the study’s outcomes and focus on ICT integration and degree of utilisation with a view to attaining superior organisational performance.

This study urges concerned business enterprises and government to look at the environmental and cultural factors with a view to achieving ICT usage success in terms of enhanced firm performance. In particular, improving organisational practices and procedures by eliminating the traditional power distance inside organisations and implementing necessary rules and regulations are important actions for managing environmental and cultural uncertainties. The application of a Bengali user interface may help to ensure the productivity of ICT use by SMEs in Bangladesh. Establishing a favourable national technology infrastructure and legal environment may contribute positively to improving the overall situation. This study also suggests some changes and modifications in the country’s existing policies and strategies. The government and policy makers should undertake mass promotional programs to disseminate information about the various uses of computers and their contribution in developing better organisational performance. Organising specialised training programs for SME capacity building may succeed in attaining the motivation for SMEs to use ICT. Ensuring easy access to the technology by providing loans, grants and subsidies is important. Various stakeholders, partners and related organisations should come forward to support government policies and priorities in order to ensure the productive use of ICT among SMEs which finally will help to foster Bangladesh’s economic development.

This paper aims to develop an efficient measurement index evaluation system towards assessing suppliers' green performance practices. Apart from estimating overall performance index, the paper also aims to highlight application of decision‐support tools for selection of appropriate candidate supplier in green supply chain management context.

In order to tackle incompleteness and imprecision arising from assigning appropriateness rating as well as priority weights against subjective performance criteria‐attributes, use of grey numbers was proposed. An efficient grey‐based supplier appraisement platform was established. Application of Grey‐Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and COPRAS‐G method were reported to solve the supplier selection decision‐making problem. The theory of grey numbers was utilized here to facilitate such decision modeling.

Over the last two decades, growing concerns about ecosystem quality have stimulated to a renewed interest in environmentalism. Purchasing professionals should also be concerned and need to rethink purchasing strategies which have traditionally neglected environmental impacts. The “green” purchasing‐packaging in reducing and eliminating waste is a major concern in recent days. In order to help foster environmentally concerned purchasing strategies, this paper presents the findings of supplier evaluation strategy in an enterprise with enhanced degree of awareness and frequent applications of “green” purchasing. Environmental factors are identified that may reshape supplier evaluation decisions. The concept of grey numbers set has been adopted in this work. A case study reflects effectiveness of exploring grey relation theory in the context of green supplier evaluation.

The major contributions of this work have been summarized as follows: development and implementation of an efficient decision‐making tool to support green supplier evaluation; an overall green performance index evaluation platform has been introduced; concept of grey numbers has been efficiently explored to facilitate this decision‐making; the appraisement index system has been extended with the capability to search ill‐performing areas which require future progress; and the proposed appraisement system is capable of reducing the number of green attributes towards computing grey appropriateness index thereby transforming into lesser number of green capabilities, thus, facilitating applying decision‐making tools like grey‐TOPSIS and COPRAS‐grey method for appropriate supplier selection from a set of candidate suppliers.

The paper's aim is to assess the impact of product related features on the performances of assembly line manufacturing systems, also providing a specific Design for Manufacturing and Assembly rating index to assess the goodness of a product design solution with respect to assembly line performances.

A computer simulation‐based parametric analysis was carried out to assess the impact of four major product‐related parameters. 216 different assembly line balance problem instances were evaluated. Findings allowed to develop a DFMA rating index specific for assembly line manufacturing as well as design guidelines.

Assembly sequence degrees of freedom and the ratio of the average task duration to the maximum duration are the most influencing parameters. While the former should be maximized, only a moderate task duration variability was found beneficial. The influence of other factors resulted less marked and changing on a case‐specific basis.

Complex interactions between product design features and line performances prevent generalization. The performed numerical experimentation, although extensive, remains somewhat limited respect all possible practical situations. The proposed rating index should be utilized while maintaining an overall perspective about the mutual influence of all parameters. Some suggested guidelines imply a trade off with traditional DFMA guidelines.

Product designers are given useful insights, tools and guidelines to develop better producible products. With the proposed ranking index a designer can easily rate his choices when selecting assembly tasks and sequences, as well as rank alternative product designs solutions.

The paper presents an original discussion about the impact of product design choices on assembly line performances. The developed DFMA rating index and guidelines are new.

Around the world, protecting environment and purchasing green products by the manufacturing firms progressively becomes a popular and important issue. Manufacturers are realizing the importance of producing green products under green practices. This study aims to propose an appraisement platform to evaluate the overall performance index of a firm under green practices. Furthermore, the study also helps in identifying ill-performing areas, which necessarily require future attention to augment green supply chain (GSC) of a firm. A case research is conducted to assess the real-life application by the proposed approach.

The authors used fuzzy performance index to measure the overall performance index of a firm. Beside this, they proposed a degree of similarity approach amalgamated with fuzzy performance importance index to classify the ills and strong indices in GSC extent.

The intermittent assessment of green practices and their metrics in the organizational supply chain management (SCM) is indeed necessary. The present study provides an appraisement module to assess overall GSC fuzzy performance index and also helps in identifying the ill-performing areas which require future augmentation toward successful green implementation.

The exposed research work dealt with chains of subjective indices (measure and their interrelated metrics), which are induced into hierarchical appraisement module. To tackle the uncertainty of indices, the subjective indices are transposed into interval-valued fuzzy number set (IVFNS), as IVFNs are preferred to undertake the uncertainty of GSC indices. The proposed approach is demonstrated with a case research to justify its validity and originality.

The essential investments in new product development (NPD) made by industrial companies entail effective management of NPD activities. In this context, performance measurement is one of the means that can be employed in the pursuit of effectiveness.

In today's competitive global marketplace, performance management has been identified as a key strategic consideration towards achieving an efficient supply chain management. The task of estimating supply chain performance extent is seemed a complex problem entitled with multiple subjective performance measures and metrics; subjected to decision-making environment which involves an inherent vagueness, inconsistency and incompleteness associated with decision-makers (DMs) (expert panel) commitment towards assessment of various subjective (quantitative) evaluation indices. Consequently, it becomes difficult towards making a comparative study on performances of alternative supply chains. It is, therefore, indeed essential to conceptualize and develop an efficient appraisement platform helpful for benchmarking of alternative supply chains based on their performance extent. The paper aims to discuss these issues.

The work explores the concept of grey numbers combined with multi-objective optimization by ratio analysis (MOORA) in perceptive to evaluate best alternative from among available alternative supply chains.

The method has been found fruitful to facilitate such a multi-criteria group decision-making (MCGDM) problem under uncertain environment and provides an appropriate compromise ranking order with respect to available possible alternatives.

Supply chain performance appraisement provides necessary means by which an organization can assess whether its supply chain is performing well, whether it has been improved or degraded as compared to the past record. The purpose of this research is to develop and to empirically test a multiple-indices hierarchical appraisement model for benchmarking of supply chain performance and its impact on competitiveness of manufacturing industries.