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Article
Publication date: 25 May 2012

Chang‐Hun Lee and Hyunseok Jang

This study aimed to identify a model investigating effects of organizational characteristics on COP activity, and to compare the model in different social contexts to broaden the…

Abstract

Purpose

This study aimed to identify a model investigating effects of organizational characteristics on COP activity, and to compare the model in different social contexts to broaden the understanding of COP implementation. In addition, this study was intended to address an ecological fallacy committed in the prior studies so as to carry out a theoretically and methodologically rigorous comparative study of COP implementation between South Korea and the USA.

Design/methodology/approach

Unlike prior studies, which utilized direct measures of organizational characteristics, this study analyzed data on police officers' perceptions on organizational characteristics to investigate COP activities among police officers. For data collection, this study utilized an organizational survey developed by the School of Criminal Justice, Michigan State University and collected data from 206 police officers in South Korea and 231 police officers in the USA. Structural equation modeling was used to identify the best fitting model to the combined data set, and multiple group analysis was performed to compare the model in both countries. For direct comparison and test of comparability, this study used matching for sampling and multiple group analysis method of SEM.

Findings

Findings indicated that both organizational flexibility and decentralization were important factors influencing COP activity in the USA, but decentralization of authority was the only important factor affecting COP activity in South Korea. Also, it was found that organizational philosophy had greater influence on organizational structure in the USA than in South Korea. In both countries, decentralization influenced feedback mechanism, but feedback mechanism did not influence COP activity. Likewise, flexibility influenced reward system, but the system did not influence COP activity in both countries.

Research limitations/implications

Although this study utilized matching and multiple group analysis for comparison between two countries, it may be possible that direct comparison regarding police organization would be difficult due to unmeasured aspects of organizational contexts.

Originality/value

Although many studies have been conducted to investigate effects of organizational factors on COP implementation, there has been a lack of study in South Korea. In addition, there is a vacuum of empirical study on comparison across different countries regarding the factors. In this sense, this study produced important comparative knowledge on COP implementation.

Details

Policing: An International Journal of Police Strategies & Management, vol. 35 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 10 May 2022

Fernando Angulo-Ruiz, Albena Pergelova, Juraj Chebeň and Eladio Angulo-Altamirano

Based on impression management theory, the authors ask how marketing activities build organizational reputation and examine the mediating mechanisms of desired impressions, and…

Abstract

Purpose

Based on impression management theory, the authors ask how marketing activities build organizational reputation and examine the mediating mechanisms of desired impressions, and the moderating impact of national culture. Specifically, and in the context of higher education (HE) institutions, the authors examine the influence of relational marketing and traditional advertising on organizational reputation through the mediation of desired impressions (e.g. quality of learning, career prospects and extracurricular activities) across countries and specify the moderation role of cultural variables.

Design/methodology/approach

This study estimates empirical models using a survey data set comprising 1,890 student responses from 10 universities in 8 countries. The authors use confirmatory factor analysis (CFA) and measurement invariance models, as well as ordinary least squares with robust standard errors to test the hypotheses.

Findings

The results indicate that marketing activities affect organizational reputation through the mediation of desired impressions in line with our theoretical reasoning. Specifically, the results show that (1) relational marketing has direct and indirect effects on organizational reputation; (2) relational marketing has a higher influence on organizational reputation in countries with lower individualism and lower masculinity scores; (3) quality of learning mediates the relationship between traditional advertising and organizational reputation; (4) quality of learning also mediates the association between relational marketing and organizational reputation; (5) career prospects mediate the relationship between relational marketing and organizational reputation; (6) traditional advertising does not have a direct but only an indirect effect on organizational reputation; and (7) these findings are net of the effect of respondents', universities', and countries' characteristics.

Research limitations/implications

The findings contribute to the body of knowledge on the antecedents of organizational reputation, from an international marketing perspective. The results extend the impression management by integrating constructs that have been studied independently into a cohesive framework that links marketing activities, desired impressions and organizational reputation. With the study, impression management theory provides a framework to study the impact of marketing activities on organizational reputation not only in domestic but also in international markets.

Practical implications

By asking the target market about the importance of different marketing activities, their expectations of the organization and its reputation, HE administrators can employ the model proposed in this study to assess the relevant marketing strategies that will drive desired impressions which in turn will influence reputation.

Originality/value

While there are studies that focus on the impact of several constructs on organizational reputation in an international context, it is striking to observe that extant research is silent on how (via what mediating mechanisms) marketing activities work as an antecedent of organizational reputation. To address this gap, we examine marketing activities as antecedents of organizational reputation in an international, cross-country context, and specify the moderation role of cultural variables.

Article
Publication date: 8 May 2017

Vasco Eiriz, Miguel Gonçalves and João S. Areias

The purpose of this paper is to focus on the interaction process between organizations of a knowledge network as a means to promote learning. In particular, the authors aim to…

1182

Abstract

Purpose

The purpose of this paper is to focus on the interaction process between organizations of a knowledge network as a means to promote learning. In particular, the authors aim to answer the following research questions: how do dyadic and network relationships contribute to inter-organizational creation and transfer of knowledge? More specifically, which joint activities between organizations facilitate inter-organizational learning within a knowledge network? That is, the authors are interested in the relationship processes for inter-organisational learning, aiming to identify and understand the joint activities through which organizations within an institutional network generate and transfer knowledge.

Design/methodology/approach

Aiming at studying how six institutional actors generate and transfer knowledge, the existing dyadic relationships between a focal actor (a technological center of the textile and clothing industry – CITEVE) and each one of the other five institutional actors were studied. In the study of this knowledge network the authors analyzed several documental sources and carried out 19 interviews.

Findings

This study shows how dyadic and network relationships contribute to inter-organisational creation and transfer of knowledge. It assesses several joint activities through which organizations in the studied network learn with each other and compares the five dyadic relationships in terms of their distinctive features. Through the cooperative effort based on joint activities between actors, the studied network generates complementary and multidisciplinary knowledge aiming to promote network learning of the studied organizations. Management implications and suggestions for further research on network learning are discussed.

Originality/value

This paper adds to the literature on network learning and management by empirically illustrating how a network of organizations in a given industry contributes to knowledge generation. It is an original contribution because, first, it allows a better understanding of how organizations of a knowledge network interact and contribute for network learning. In particular, the paper identifies a large number of joint activities for inter-organizational learning in the context of a traditional industry. Second, the research shows empirically how such interaction and learning occur in practice within a network context that comprises only institutional actors.

Details

European Journal of Innovation Management, vol. 20 no. 2
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 11 September 2017

Manuel Guisado-González, Jennifer González-Blanco and José Luis Coca-Pérez

Although most of the literature supports the existence of a substitutive relationship between exploration and exploitation, some authors suggest that this relationship is…

2220

Abstract

Purpose

Although most of the literature supports the existence of a substitutive relationship between exploration and exploitation, some authors suggest that this relationship is complementary (ambidexterity), and others argue that there is no relationship. This paper aims to introduce organizational innovation into the analysis and discusses which of these three relationships prevails.

Design/methodology/approach

Analyses were performed using data from Spanish Technological Innovation Panel for the period 2008-2013. It should be emphasized that the use of panel data is essential in the analysis of the interaction of exploration and exploitation, as exploration only makes sense in the long run. Econometric strategy uses a two-stage selection model, estimated using the Wooldridge’s (1995) consistent estimator for panel data with sample selection. To perform the test, the hypothesis uses the approach of complementarity.

Findings

The results show that the relationships exploration-organizational innovation and exploitation-organizational innovation are complementary, provided that the analysis is performed on companies that simultaneously carry out exploration and exploitation activities, respectively. This indicates that the achievement of ambidexterity is strongly conditioned by the simultaneous realization of organizational innovations.

Practical implications

Managers and policymakers should be aware that the simultaneous implementation of exploration and exploitation yields better results when the corresponding organizational innovations are also implemented.

Originality/value

This paper extends the empirical investigation of the relationship between exploration and exploitation, seen in conjunction with organizational innovation, and using the complementarity approach as a research tool.

Details

Journal of Knowledge Management, vol. 21 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 10 October 2016

Gillian King, Nicole Thomson, Mitchell Rothstein, Shauna Kingsnorth and Kathryn Parker

One of the major issues faced by academic health science centers (AHSCs) is the need for mechanisms to foster the integration of research, clinical, and educational activities to…

Abstract

Purpose

One of the major issues faced by academic health science centers (AHSCs) is the need for mechanisms to foster the integration of research, clinical, and educational activities to achieve the vision of evidence-informed decision making (EIDM) and optimal client care. The paper aims to discuss this issue.

Design/methodology/approach

This paper synthesizes literature on organizational learning and collaboration, evidence-informed organizational decision making, and learning-based organizations to derive insights concerning the nature of effective workplace learning in AHSCs.

Findings

An evidence-informed model of collaborative workplace learning is proposed to aid the alignment of research, clinical, and educational functions in AHSCs. The model articulates relationships among AHSC academic functions and sub-functions, cross-functional activities, and collaborative learning processes, emphasizing the importance of cross-functional activities in enhancing collaborative learning processes and optimizing EIDM and client care. Cross-functional activities involving clinicians, researchers, and educators are hypothesized to be a primary vehicle for integration, supported by a learning-oriented workplace culture. These activities are distinct from interprofessional teams, which are clinical in nature. Four collaborative learning processes are specified that are enhanced in cross-functional activities or teamwork: co-constructing meaning, co-learning, co-producing knowledge, and co-using knowledge.

Practical implications

The model provides an aspirational vision and insight into the importance of cross-functional activities in enhancing workplace learning. The paper discusses the conceptual and empirical basis to the model, its contributions and limitations, and implications for AHSCs.

Originality/value

The model’s potential utility for health care is discussed, with implications for organizational culture and the promotion of cross-functional activities.

Details

Journal of Health Organization and Management, vol. 30 no. 7
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 24 April 2007

Ming‐Fong Lai and Gwo‐Guang Lee

This study seeks to explore factors affecting the implementation of knowledge activities, which are the organizational culture which many knowledge management programs adopt. The…

5413

Abstract

Purpose

This study seeks to explore factors affecting the implementation of knowledge activities, which are the organizational culture which many knowledge management programs adopt. The main problem under investigation is to assess the importance of organizational culture within an enterprise and to ascertain how it can ensure that knowledge activities would continue to be fitting and proper in an enterprise.

Design/methodology/approach

An empirical survey was conducted in 154 Taiwanese companies to investigate understanding of the organizational cultures, determine enablers and barriers to implement knowledge activities.

Findings

It is suggested that enterprises should adopt an entrepreneurial culture when establishing knowledge activities.

Research limitations/implications

Since it was a mass mailing of a somewhat lengthy, blind survey to busy managers, the response rate was believed to be low. Even so, because of the low response rate, the generalized nature of these finds is somewhat in question, and it is important that the study be replicated in Taiwan.

Practical implications

The awareness of the external versus internal focus of the organizations will make the organization more or less aware of adoptions in organizational culture efforts and either more or less conducive to implementing knowledge activities.

Originality/value

This study points out the need for the consideration of culture when knowledge activities are implemented that may be incompatible with the existing culture. Such organizations can benefit from understanding culture's role in knowledge activities implementation.

Details

Business Process Management Journal, vol. 13 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Book part
Publication date: 23 August 2017

Victor Meins Pedersen and Sebastian Spon Kofod-Jensen

As multinational corporations are becoming larger and more complex, it becomes increasingly difficult to balance between the need for overall standardization in the multinational…

Abstract

As multinational corporations are becoming larger and more complex, it becomes increasingly difficult to balance between the need for overall standardization in the multinational corporation (MNC) and the need for local responsiveness. In order to allow subsidiaries to react on challenges and opportunities within their local markets, they should be granted with a certain level of decision-making autonomy. However, this freedom can facilitate a misalignment of activities among the headquarters and its subsidiaries.

This study suggests that subsidiaries should be granted with the autonomy to pursue own activities. There should, however, be limits to their independence, which should be aligned through a dialogue between the headquarters and the subsidiary. This study finds a positive correlation between strategic and operational autonomy and subsidiary performance when these are combined with a strong intra-organizational network relationship. Furthermore, the study argues that within operational autonomy it is important to distinguish between everyday activities that do not need approval from headquarters, and activities that should be decided in collaboration between the headquarters and the subsidiary. Subsidiaries that are operating in technological complex markets should be granted with the autonomy to take advantage of inter-organizational network relationships in order to exploit local knowledge and capabilities. However, this poses the risk of the subsidiaries losing connectivity to the MNC. In order to reduce this risk, the headquarters should combine such initiatives with a strong collaboration with its subsidiaries.

By establishing a strong intra-organizational network relationship, autonomy can have a positive effect on subsidiary performance.

Book part
Publication date: 1 January 2008

Philippe Lorino

In this research we explore the issue of “competence management,” as usually defined in the corporate vocabulary, mostly in the human resource (HR) function, and more particularly…

Abstract

In this research we explore the issue of “competence management,” as usually defined in the corporate vocabulary, mostly in the human resource (HR) function, and more particularly of “strategic competence management” (long-run management of competences which are critical to achieve strategic goals). We try to show that competence management is a dynamic organizational competence. We analyze it in the case of a large European telecommunications company, France Télécom, in the years 2001–2003. The telecommunications sector is characterized by quick changes in technology, markets, and industrial structures, and therefore a high level of uncertainty. It is also a high-tech activity, based upon continuously evolving personal skills which require long education and training times. There is an apparent contradiction between uncertainty, which makes planning difficult, and the necessity to plan new competence development with long response times. This contradiction cannot be solved if competences are defined in a static way, as structural attributes of actual or potential employees or groups of employees. The strategic competence management issue must be considered rather in the frame of a dynamic, process-based view, which involves an on-going collective and reflexive activity of actors themselves to define and manage their competences. We tested process-based competence management in the case of two telecommunication domains: high bit-rate ADSL telecommunications and Internet services to small and medium businesses. The reflexive and collective competence management process had to be instrumented with instruments which did not aim at an accurate representation of competences as objects, but rather tried to offer a meaningful support for actors’ continuous (re)interpretation of present and future work situations in terms of critical competences. As a conclusion we extend the example of competence management instruments to the general issue of management instruments, in the context of uncertain and dynamic environments. Information-based theories of instruments view instruments as specular representations of situations, which allow optimal or satisficing problem-solving procedures. But when business environments continuously evolve and resist prediction, we must move toward an interpretive view of management instruments as meaningful signs, which help actors to make sense of the situations in which they are involved. Their relevance is not an absolute ontological truth but the practical effectiveness of their context-situated utilization and interpretation. A semiotic and pragmatist theory of activity and instruments can then be proposed.

Details

A Focused Issue on Fundamental Issues in Competence Theory Development
Type: Book
ISBN: 978-1-84855-210-4

Article
Publication date: 1 August 2001

Michaela Driver

This paper examines activity‐based costing (ABC) as a tool for organizational learning. More specifically, it is suggested that ABC can help business organizations engage in…

3995

Abstract

This paper examines activity‐based costing (ABC) as a tool for organizational learning. More specifically, it is suggested that ABC can help business organizations engage in adaptive as well as generative learning. ABC facilitates adaptive learning by supporting continuous improvement and the management of existing knowledge. It facilitates generative learning by supporting the development of a learning culture and the social context in which new mental models can be developed. Important guidelines for implementing ABC to enhance organizational learning are distilled from a mini case study of a health care services provider.

Details

The Learning Organization, vol. 8 no. 3
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 21 October 2013

Khaled El-Akruti and Richard Dwight

The role of engineering asset management (AM) system as a controlling element within organizations is not well defined or understood. The purpose of this paper is to include the…

4027

Abstract

Purpose

The role of engineering asset management (AM) system as a controlling element within organizations is not well defined or understood. The purpose of this paper is to include the role of AM in the organizational strategy making, an issue that has not received sufficient attention. The focus of the paper is on how such role is maintained by the AM system activities, relationships and mechanisms over the asset-related activities of an organization.

Design/methodology/approach

As an approach, a reference framework is required that allows research of this area. By combining a number of possible views of an organizational management system a comprehensive view can be established. A review of literature was used to establish a framework identifying the AM system as an integrated part of the organization's management system.

Findings

A framework is established that focuses on planning and controlling asset-related activities by involving a set of activities, relationships between these activities and feedback mechanisms. A system functional model is proposed integrating the established framework as part of the control of the enterprise system.

Research limitations/implications

The framework and system functional model are established on a theoretical basis and practical experience requiring applicability to be proven by further research.

Practical implications

Asset managers in capital intensive organizations can utilize the framework and the system functional model in order to study their AM system, its relationships and to consider how it may be improved.

Originality/value

Exploring a holistic and relatively new concept.

Details

Journal of Quality in Maintenance Engineering, vol. 19 no. 4
Type: Research Article
ISSN: 1355-2511

Keywords

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