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The aim of this paper is to present findings from the research project “Oscar – Value for Owners and Users of Buildings” and investigate two research questions: What in early-phase planning of real estate projects and facilities management creates value for owners and users of buildings? Do respondents in private enterprises, public administrations and hybrid organizations have different priorities during early-phase planning of buildings and facilities management concerning which factors creates value for owners and users of buildings?

This study is based on a national survey (N = 837) among Norwegian owners and users of buildings where the respondents report their emphasis on economic, social, environmental and physical aspects during early-phase planning of buildings. The data have been analysed through descriptive statistics, ranking of means and one-way ANOVA supplemented with bootstrapping.

Many Norwegian owners and users of buildings emphasize short-term financials and seem to overlook recent research concerning what creates long-term value such as life-cycle planning and the buildings’ elasticity, flexibility, generality. Respondents employed by private enterprises seem to have shorter time horizon than respondents employed by hybrid organizations and public administrations.

Further empirical research in Norway and preferably also in other countries, based on surveys with large random samples of respondents is needed to establish whether it is possible to generalize this study’s findings.

Increased emphasis during early-phase planning of buildings on aspects creating long-term value can significantly increase the buildings’ value creation for owners and users. This article indicates some attention areas and possible strategies during early-phase planning to improve the long-term value creation for owners and users.

This is an empirical study (national survey) with particular emphasis on how early-phase planning of buildings can contribute to value creation for users and owners during the buildings’ use phase.

In the performance measurement and management research field, the applicability of performance measurement systems (PMS) in nonprofit organizations (NPOs) and public administration has been considered a challenge. The diversity of these organizations makes it difficult to define proper terminology and organizational characteristics. PMS evolution has not yet been able to capture all performance dimensions of a public administration and, especially for NPO considering its dynamic and multiple goals. The purpose of this paper is to provide a conceptual framework that identifies and classifies the factors that influence the design of PMSs in NPOs and public administration.

The study was developed through a systematic literature review (SLR). A set of 29 papers were intensely studied, and the results provide a multi-disciplinary and holistic set of factors.

A set of ten factors that influence the design of PMSs in NPO and public administration were found. They were categorized into three groups: factor related to purpose, stakeholders and management.

The study synthesized the literature and provided a conceptual framework of the factors that influence the design of PMSs in NPO and public administration. No individual paper collected in the SLR shows a similar organization of the factors as the present paper. The set of factors indicates the importance of this study for NPO and public administration, and how complex a PMS in an NPO and public administration can become. The conceptual model presented can further assist practitioners in developing design process observing the role that the identified factors play.

In public management research, the focus in the public value debate has been on public administration organizations’ broader societal outcomes. Public value describes how public administrations form a vital part of the social context in which people develop and grow. However, there has not yet been an analysis of how public administration contributes to happiness in society.

In this study, we empirically analyze the relationship between people’s happiness and the public value of public administration. Our approach is based on a unique Swiss survey dataset comprising 870 individuals.

We find a positive relationship between public administration’s public value and happiness. We also find preliminary evidence with a moderation analysis that the relationship between a value-creating public administration sector and self-reported happiness is stronger for public administration employees.

While correlation studies cannot claim causal explanations and common method bias may additionally limit any research in social science, we took a number of measures to mitigate related problem. We tested our model in two samples and took both several procedural techniques and a survey design minimizing common method bias.

The paper discusses implications for public sector performance measurement for public management and practitioners.

This study calls for a more positive view on the multiple functions public administration performs for society. After an era of critical voices, our study helps reclaim public administration as a positive force for society at large in times of grand challenges, such as climate crisis, demographics and digitization.

This study has highlighted the importance between public administration’s public value and happiness in Swiss public service organizations. The study also showed that an employment in the public administration contributes to the happiness of individuals and beyond to society.

Marshall Dimock offers students of organizational theory a potpourri of concepts, approaches and arguments. His career began in the founding era of American public administration during President Roosevelt’s new deal administration. He initially supported the administrative state, but became disillusioned with problems inherent in large bureaucratic organizations. Dimock eventually embraced pre‐modern approaches to organization that relied upon strong leadership and personal ethics. He was particularly opposed to behavioural approaches to organization because they relied on management techniques rather than individual integrity. With the pre‐modern approach, Dimock swam against the current of modern organizational theory which depicted modern organization as an inherently powerful, superior institutional form. His latter works argued that organizations must conform to nature and that they wither if they do not take the natural qualities of people into account.

The purpose of this paper is to stimulate interest in the use of the Common Assessment Framework (CAF), a self-evaluation quality tool for the public sector, to disseminate relevant experiences from CAF implementation in Europe, to offer ideas about CAF optimization and to provide a basis and direction for further improvement.

The methodology that is followed in the paper is based on the study of best practices (BP) of CAF implementation in European public administrations. The BP were selected in order to cover a wide range of political fields and to prove that CAF can be used by organizations in all parts of the public sector with different characteristics of size and structure.

Studying relevant examples leads to the conclusion that effective CAF implementation can improve the performance of public administration and help establish a quality philosophy. The paper shows that CAF is a tool that can be easily modified and adapted to the organizations' special needs and characteristics.

The study of the selected cases and the related information that is presented in this paper helps to disseminate relevant experiences from CAF implementation in Europe. It offers managers of the public sector ideas and helps on how to implement the CAF model, by providing real examples of organizations that have implemented it. It also helps them understand the benefits from CAF implementation, as well as the obstacles and barriers that may be faced, in order to be better prepared for its successful implementation.

The value of this paper lies in the identification and presentation of several ideas and tools which have been successfully developed by European organizations and may as well be implemented by others. Ideas about modifying CAF and adjusting it into the uniqueness of every organization can be obtained only through careful study and analysis of its implementation.

In a significant, but iconoclastic, approach to Public Administration Marshall Dimock introduced many sprawling concepts, approaches, and arguments to modern organization theory. Dimock, a contemporary of Herbert A. Simon, challenged traditional wisdom with his gradual deflection away from conventional organization and administrative theories. Contrary to Simon's opinions, Dimock linked Public Administration back to classical thought, and rejected the modernistsʼn definition of progress and the growth/decay explanations for organization development.

It is doubtful whether Max Weber would have been appreciative of his current status as the father of organisation theory. Weber did not develop the concept of bureaucracy as part of a quest to advance a science of organisations, or in order to do a microanalysis of the internal structure of particular organisational units. The concept of bureaucracy was an ideal-typical concept developed as a point of departure for comparisons across historical periods and geographic settings. Weber’s research was motivated by macroscopic and historical questions such as ‘why did capitalism develop in the West’ and, ‘how do persons in the West and other civilizations attach meaning to their activities?’ Unlike consultants and organisation theorists that make use of him today, it was not a major concern for Weber to develop criteria for the most efficient kinds of organisations. Rather, his concern was to identify variations in administrative and bureaucratic cultures and patterns by the means of the bureaucratic ideal type. It is maintained in modern textbooks in organisation theory that there has been a development from a closed and rationalistic paradigm towards an understanding of organisations as open and natural systems, and Max Weber’s theory of bureaucracy is taken as a point of departure for this kind of narrative. This classification of Weber as an example of a rational and closed approach is highly questionable. The cross-societal and historical approach used so effectively by Weber, is put on a sidetrack in such mainstream narratives. It would be more in the spirit of Weber to focus on organising as an activity, bureaucracy as an ethos and to study organisations within their particular political and cultural contexts.

While Norway, Sweden, and Denmark share many historic, political, and cultural features, their state systems and public administration exhibit important differences. Likewise, Nordic administrative sciences reflect a significant degree of ethnocentric diversity. Although as a whole, since the 1960s, Scandinavian academic public administration has witnessed rapid growth, an emphasis on local–regional government, and highly sophisticated scientific-empirical research, as opposed to professional training or narrow application of technical–legal methodologies.

The objective of this chapter is to describe and analyze Brazil's main steps in its long and incomplete process of organizing a professional and responsive public service. During the twentieth century, Brazil had two authoritarian regimes and organized a state-oriented process of industrialization. After 1988, democracy has changed how public administration should be constituted, imposing demands for universal recruitment and accountability. The level of professionalization of the federal public service was improved, with a higher level of education, better wages and the recruitment of public servants to management positions. The challenges ahead are improving governance and executive coordination and raising the responsiveness and quality of public management (such as human resources, planning, budgeting, procurement, information and communication technologies, and organizational modeling) in a context of political instability, slow economic recovery, and substantial public debts at the federal government.

It is appropriate to begin with some observations on the development of Public Administration, for the development of Comparative Public Administration and its present problems are most clearly viewed in historical perspective: The logical problems are related to a chronological development.