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Article
Publication date: 25 April 2022

Susana Henriques Marques, Ricardo Godinho Bilro, Márcia Gonçalves and Raouf Ahmad Rather

This paper aims to explore if employee engagement (EE) influences the relationship quality of long-term partnerships between non-profit organisations (NPO) and for-profit…

Abstract

Purpose

This paper aims to explore if employee engagement (EE) influences the relationship quality of long-term partnerships between non-profit organisations (NPO) and for-profit organisations (FPO) and offer a theoretical framework for NPO and FPO long-term partnerships’ success based on the literature.

Design/methodology/approach

The study resorts to qualitative research, and through 45 in-depth structured interviews with NPO and FPO employees, this paper intends to investigate the theoretical framework using a hypothetico-deductive method.

Findings

The findings support the authors’ theoretical framework, where EE influences satisfaction, trust and commitment to the partnership. The results highlight that organisations creating high levels of satisfaction, trust and commitment may have a higher propensity for long-term partnerships.

Originality/value

This study offers a novel theoretical framework for developing long-term partnerships between NPO and FPO. However, each variable’s extent of influence still needs to be further explored, creating a fertile ground for future research in this area.

Objectivo

Este estudio explora si el compromiso de los empleados influye en la calidad de la relación a largo plazo entre organizaciones sin fines de lucro (NPO) y organizaciones con fines de lucro (FPO) e propone un sistema teorico para el éxito de las asociaciones a largo plazo de NPO y FPO baseado en la literatura.

Diseño/metodología/enfoque

El estudio recurre a la investigación cualitativa, y a través de 45 entrevistas estructuradas en profundidad con empleados de NPO y FPO, este artículo tiene la intención de examinar el sistema teorico empleando un método hipotético-deductivo.

Conclusiones

Los resultados apoyan la afirmación de que el compromiso de los empleados influye en la satisfacción, la confianza y el compromiso con la asociación. Los resultados muestran que las organizaciones que crean altos niveles de satisfacción, confianza y compromiso pueden presentar una mayor propensión a las asociaciones a largo plazo.

Originalidad

Este artículo ofrece un nuevo sistema teorico para el desarrollo de asociaciones a largo plazo entre NPO y FPO. Sin embargo, el alcance de la influencia de cada variable aún debe ser explorado, lo que crea un terreno fértil para futuras investigaciones en esta área.

Objetivo

Este artigo explora se o envolvimento dos colaboradores influência a qualidade da relação de parcerias de longo prazo entre organizações sem fins lucrativos (NPO) e organizações com fins lucrativos (FPO) e propõe um quadro conceptual para o sucesso das parcerias de longo prazo entre NPO e FPO baseado na literatura.

Desenho/metodologia/abordagem

Este estudo recorre à investigação qualitativa e, através de 45 entrevistas em profundidade com funcionários de NPO e FPO, este artigo pretende examinar o quadro teórico utilizando um método hipotetico-dedutivo.

Conclusões

As conclusões apoiam a afirmação de que o envolvimento dos colaboradores influencia a satisfação, a confiança e o compromisso com a parceria. Os resultados mostram que as organizações que criam elevados níveis de satisfação, confiança e compromisso podem apresentar maior propensão a parcerias de longo prazo.

Originalidade

Este artigo oferece um novo quadro teorico para o desenvolvimento de parcerias de longo prazo entre NPO e FPO. No entanto, a extensão de influência de cada variável necessita de análise adicional, o que cria um terreno fértil para futuras investigações nesta área.

Article
Publication date: 28 January 2014

Ana M. Viader and Maritza I. Espina

This paper aims to focus on governance theories and practice variables in Not-For-Profit Service Organizations. The research answers two questions: what the prevalent governance

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Abstract

Purpose

This paper aims to focus on governance theories and practice variables in Not-For-Profit Service Organizations. The research answers two questions: what the prevalent governance practices of Not-for-Profit Service Organizations (NPSO) are, and whether there is a crossover among NPSO governance practices and For-Profit-Organization theories in the literature.

Design/methodology/approach

A questionnaire to the 285 organizations within the defined parameters obtained a 18 percent response. Data were collected regarding the boards' predominant roles in the organizations' governance activities, the top executives' predominant roles in the organizations' operations and their interrelationship with the boards, and the boards' most common meeting agenda topics.

Findings

The findings prove that governance models in NPSO are mostly driven by Agency Theory (52 percent of the sample). Stewardship and Resource Dependence Theories also contribute to existing governance models (28 percent), while some of the organizations have developed Hybrid Models (20 percent) drawing from the various theories.

Research limitations/implications

The limited number of organizations participating in the research does not allow a generalization. However the diversity of organization types and sizes within the scope do provide a panoramic view of the not-for-profit service sector.

Practical implications

Having proved that there is a crossover of governance practices among For-Profit and Not-for Profit Organizations, this research opens the door to the evaluation of many other existing or potential crossovers in governance and other management elements.

Originality/value

This research is novel in its approach to look for similarities rather than differences between For-Profit and Not-for-Profit Organizations. The approach allows both sectors to learn from each other and seek for fresh improvement alternatives.

Details

Corporate Governance, vol. 14 no. 1
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 2 April 2020

Daniel A. Diaz and Christopher J. Rees

The emergence of Governance practices in the non-governmental organisation (NGO) sector has become associated with increasingly high levels of organisational complexity. In the…

Abstract

Purpose

The emergence of Governance practices in the non-governmental organisation (NGO) sector has become associated with increasingly high levels of organisational complexity. In the light of an expanding civil society sector in Chile and the emergence of formalised governance practices, this paper explores the construction of the Executive Director role in Chilean NGOs with reference to organisational functions, organisational dynamics, and external influences.

Design/methodology/approach

Grounded theory is used to explore qualitative data derived from a set of N = 39 interviews conducted in Chile These interviews involve NGO founders, funders, Executive Directors, scholars, consultants, and team members.

Findings

The findings reveal the pivotal role played by Executive Directors in conducting organisational activities which, in other types of organisations, are often distributed across various organisational functions. The data also highlight complex dynamics involving overt compliance with external regulatory requirements, uncertainties about financial sustainability, the recruitment of Executive Board members, the exercise of power by Executive Directors, and the influence of founders in leadership configurations.

Research limitations/implications

The implications of the study are discussed in relation to the governance and accountability of NGOs, the nature of the Executive Director role, the purpose of Executive Boards in the NGO sector, and the recruitment and training of Board members. It is noted that the study was conducted in the NGO sector in Chile; further research is necessary to establish the generalisability of the findings to other contexts.

Originality/value

This paper addresses the shortage of organisational research on NGOs. It contributes by offering analytical perspectives on organisational processes of Leadership and Governance. This paper highlights the relationship between, and interdependency of, those processes.

Details

Employee Relations: The International Journal, vol. 42 no. 5
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 3 August 2015

Sebastian Gatica

The purpose of this paper is to contribute to the literature about the emergence of social enterprises in the world through the case of Chile by proposing the…

1052

Abstract

Purpose

The purpose of this paper is to contribute to the literature about the emergence of social enterprises in the world through the case of Chile by proposing the associative–business–cooperative approach as a new inclusive approach to organizational models of social enterprise that complements Kerlin’s conceptual framework.

Design/methodology/approach

This work included a literature review of the theoretical frameworks developed by Kerlin (2013) and Salamon and Solokowski (2010), and field work that included 20 in-depth interviews of members of the Chilean social enterprise community and three expert group discussions about the specific dynamics of Chilean social enterprises.

Findings

The emergent phenomenon of social enterprise in Chile has two distinctive features that appear to indicate that Kerlin’s conceptual framework does not fully capture how social enterprise is currently conceptualized in Chile: the long-term dynamics of convergence and (re-)emergence of different organizational models of social enterprises and the participation and evolution of different organizational models of social enterprise over the course of history and their lasting impact.

Research limitations/implications

The lack of data is the main limitation of this research.

Practical implications

Capture the emergent phenomenon of social enterprises in Chile at an early stage of development with an inclusive approach that considers the diversity of the main organizational models of social enterprise and the profound institutional changes happening in Chile during the past decades.

Originality/value

A deep understanding of the Chilean institutional context in the development of social enterprises.

Details

Social Enterprise Journal, vol. 11 no. 2
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 7 September 2012

María Jesús Barroso, Clementina Galera, Víctor Valero and María Mercedes Galán

Society's concern about issues related to development aid to underdeveloped countries has grown significantly in recent years. The gross inequalities between North and South…

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Abstract

Purpose

Society's concern about issues related to development aid to underdeveloped countries has grown significantly in recent years. The gross inequalities between North and South, constant conflicts, political crises, and natural disasters have sensitized society to the urgent need to help these depressed areas. The objective of the present study is to examine the role Spain's savings banks play in international cooperation and development as a field that society and the general public see as ever more crucial.

Design/methodology/approach

The paper describes an exploratory analysis of the interventions carried out by all Spain's savings banks during 2009.

Findings

The results of this exploratory study reflect an increasingly relevant role of these savings banks in cooperation for development, mainly due to pressure from their customers and from society in general. They also show the importance of so‐called “Works in collaboration”, mainly with non‐governmental organizations/non‐governmental development organizations, in designing and implementing corporate social responsibility programs.

Originality/value

Much of the value of the present work is because of the lack of previous studies focused specifically on analyzing the role of Spanish savings banks in the field of cooperation for development. Its originality also lies in its proposing new courses of action in this area to improve that role.

Details

International Journal of Bank Marketing, vol. 30 no. 6
Type: Research Article
ISSN: 0265-2323

Keywords

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