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Using a critical employment relations approach, the chapter illustrates the implications of labour market reforms for workers. It traces changes in public policy and includes worker reflections on their conditions from data collected during 2018–2019. It unravels the antagonistic and conflict-driven elements of the employment relationship; a relationship that has been re-shaped by the active role of the State whose intervention favoured the employers' side at the expense of employees' interests. In addition, to shed light on the effects of the pandemic that broke out in February–March 2020, the chapter also draws upon secondary data such as newspaper articles and reports, as access to workers during the pandemic was practically difficult while the latter is still evolving. The chapter concludes by demonstrating that the crisis and labour market reforms was an opportunity for employers to introduce and implement a cost-cutting agenda that was in clear conflict with basic facets of a decent work agenda.

‘Decent work’. The very phrase conjures up a range of images and interpretations. But what does it mean for practitioners? What does it mean for academics? Much has been spoken, and even more has been written, but there is still little consensus as to how these questions can be answered. This book aims to offer some answers by exploring the increasingly relevant topic of Decent Work from a range of perspectives. This initial chapter introduces readers to the purpose, rationale and structure of the book. It offers a description of the concept of Decent Work and introduces readers to the work of the Decent Work and Productivity Research Centre of Manchester Metropolitan University.