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Article
Publication date: 12 July 2013

Alessandra Ferrarezi, Valéria Paula Minim, Karina Maria dos Santos and Magali Monteiro

The purpose of this paper was to evaluate the impact of some labeling aspects on the consumer intent to purchase ready to drink orange juice and nectar.

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Abstract

Purpose

The purpose of this paper was to evaluate the impact of some labeling aspects on the consumer intent to purchase ready to drink orange juice and nectar.

Design/methodology/approach

The influence of label information on the consumer intent to purchase was evaluated by conjoint analysis using a convenience sample (n=149). A factorial design with four characteristics, price, brand, information about the product and kind of beverage, was used. Three levels were established for brand and product information, and two for price and kind of beverage.

Findings

Low price, product information and market leading brand had positive impact. “No preservatives/natural” was the information that most influenced consumer's purchase intent. The ideal label showed the leading brand, low price and information “no preservatives/natural”. These results could be useful for strategic planning of consumer instruction and have important implications for Brazilian orange juice manufactures.

Originality/value

Although the most widely consumed beverages in Brazil are ready to drink orange juice and nectar, it was unexpected that consumers did not know the differences between them and that kind of beverage was not an important factor for the purchase decision.

Article
Publication date: 13 December 2021

Francisco José Torres-Ruiz, Elisa Garrido-Castro and María Gutiérrez-Salcedo

Consumer knowledge has been one of the most studied variables in marketing due to its strong influence on consumer behaviour. Knowledge level has traditionally been measured…

Abstract

Purpose

Consumer knowledge has been one of the most studied variables in marketing due to its strong influence on consumer behaviour. Knowledge level has traditionally been measured through objective knowledge and the number of correct answers in a battery of items about product characteristics. The authors argue that this analysis could be complemented with other information, that is, the structure of non-knowledge. The main objective of this work is to explore the nature and explanatory potential of this new dimension on consumer behaviour in the agrifood context. The principal hypothesis is that, while they may have similar levels of objective knowledge, there are significant differences between the behaviour of consumers who have a predominant pattern of ignorance (tendency to answer “I don't know”) and those who are in error (tendency to give wrong answers).

Design/methodology/approach

The present study draws on data derived from five case studies examining consumer knowledge about agrifood products (olive oils, Iberian ham and orange juice) and certain aspects of consumer behaviour. A sample of 4,112 participants was classified into two non-knowledge profiles: wrong, if most items answered incorrectly in a questionnaire were wrong; or ignorant, if most items answered incorrectly were “don't know”.

Findings

The results obtained supported the argument that complementing the study of consumer knowledge with an analysis of the structure of non-knowledge is worthwhile, as differences within the structure are associated with different patterns of consumer behaviour.

Originality/value

In the present study, it is proposed that the measurement of knowledge be complemented with an analysis of the consumer's non-knowledge structure (items not answered correctly), given its effects on behaviour, an aspect hitherto unconsidered in the literature. To do so, a new index is proposed.

Details

British Food Journal, vol. 124 no. 11
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 10 May 2022

Yi Jing Thun, See Wan Yan, Chin Ping Tan, Wen Xin Teoh and Xin Yue Gan

Prevention of chronic diseases by means of dietary modification can be achieved by consuming healthier foods with lower sugar content. However, reducing sugar content causes…

Abstract

Purpose

Prevention of chronic diseases by means of dietary modification can be achieved by consuming healthier foods with lower sugar content. However, reducing sugar content causes significant impact on the sensory quality and consumers’ acceptance towards local healthy products. This study aims to evaluate the effects of cross-modal interactions of Aroma-Taste-Texture (ATT) in yoghurt drink.

Design/methodology/approach

Fifteen sugar reduced yoghurt drinks [S, sugar percentage (0%, 2%, 4%); T, stevia dosage (0%, 0.01%, 0.02%); P, pectin dosage (0%, 0.3%, 0.6%)] based on ATT were evaluated by 300 consumer panellists on aroma, taste, texture and overall acceptability on a nine-point hedonic scale while sweetness intensity was measured using a seven-point just-about-right (JAR) scale. Interactions between ATT were determined.

Findings

Significant interaction was found between sugar and stevia, with F14 (4S0.02T0P) rated as sweeter than F4 (0S0.02T0P) (p = 0.003) and higher overall liking score than F11 (4S0T0P) (p = 0.001). Similarly, significant interaction was found between sugar and pectin, with F2 (0S0T0.6P) rated as significantly lower overall liking score and less sweet than F1 (0S0T0P) (p = 0.0001). Likewise, significant interaction was found between stevia and pectin, with F2 (0S0T0.6P) rated as significantly lower overall liking score and less sweet than F1 (0S0T0P) (p = 0.0001). Overall, F5 (0S0.02T0.6P) scored highest in overall liking and closest to the ideal sweetness (JAR = 4) indicating the possibility to apply 100% sugar replacement.

Originality/value

Application from the present study could be great potential solution in developing healthier range products while meeting consumer preference. The present study concluded that interactions of ATT of yoghurt drink will induce desirable changes in sensory and sweetness perception.

Details

Nutrition & Food Science , vol. 53 no. 1
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 1 June 1966

Most countries seek to impose control on the chemical treatment of both human and animal food. Some, such as the U.S.A., attempt it by highly detailed regulations, in terms most…

Abstract

Most countries seek to impose control on the chemical treatment of both human and animal food. Some, such as the U.S.A., attempt it by highly detailed regulations, in terms most orthodox and almost psychically specific, which seem most complicated compared with our own simplified food ordinances; other countries, such as many of the newer states, treading cautiously in their virgin fields of law‐making, pass broad, enabling laws, leaving details to be filled in later. Although the object is the same in all countries, it is nothing short of amazing how the pattern of legislation manages to be so divergent, and applied for reasons that are not always apparent. In published regulations and laws, there would seem to be less intent on making a country's food exports conform to the legislative requirements of importing countries than in prescribing standards for its home products; the end results have produced food law chaos, rarely seen in other branches of law. A notable exception, the only one, to these irregular developments, and with particular reference to food additive control, are the common decrees and directives of the European Economic Community, representing the six Common Market countries. Its Council prescribes quality standards for individual foods, specific purity standards for preservatives and other additives which may be used for human consumption, and although this standardisation is only beginning, it deserves study, especially the manner in which the community regulations are enforced.

Details

British Food Journal, vol. 68 no. 6
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 27 March 2007

François d'Hauteville, Marianela Fornerino and Jean Philippe Perrouty

Disconfirmation of expectations is the mismatch between the expected and blind evaluation of a product. The purpose of this paper is to explore the relation between expected and…

Abstract

Purpose

Disconfirmation of expectations is the mismatch between the expected and blind evaluation of a product. The purpose of this paper is to explore the relation between expected and perceived value (quality), focusing on wines from the French regions with varying levels of notoriety and image content.

Design/methodology/approach

From the consumer's point of view, the hedonic evaluation of a product under full information (intrinsic and extrinsic) is considered as a measure of perceived quality. Generally, the perception of the quality of a product differs according to tasting conditions (blind, or full information). Based on previous literature on food marketing it is assumed that the change of preference between blind and full conditions reflects the influence of extrinsic information (here, the region of origin). Two types of results can be expected from disconfirmation: “assimilation” occurs when the final evaluation of the product changes in the direction of the expectation provided by the extrinsic cue, whereas “contrast” occurs when this change is contrary to the expectation. Five wines selected among regions with different reputation levels, and two groups of consumers, characterized by their level of expertise (trained/untrained students) are used in the experiment.

Findings

The experiments suggest that disconfirmation may be used to measure and interpret region of origin equity on a behavioural basis rather than just attitudinal.

Originality/value

Provides information resulting from research on disconfirmation of expectations.

Details

International Journal of Wine Business Research, vol. 19 no. 1
Type: Research Article
ISSN: 1751-1062

Keywords

Article
Publication date: 13 March 2019

Antonella Ardizzone, Valeria Faralla and Marco Novarese

Over the past several decades, studies regarding consumer satisfaction for organic food (OF) have increased along with the rise in OF consumption. However, empirical research into…

Abstract

Purpose

Over the past several decades, studies regarding consumer satisfaction for organic food (OF) have increased along with the rise in OF consumption. However, empirical research into satisfaction for organic products with respect to conventional goods is still needed. Along this line, the purpose of this paper is to understand the role of information in children’s satisfaction for organic and conventional fruit nectar.

Design/methodology/approach

A satisfaction questionnaire on 92 primary school pupils was collected during the tasting stages. A questionnaire surveying the participants’ habits with respect to OF and fruit nectar consumption was also administered. Descriptive analysis and ordinal logistic regressions were used to investigate any correlation between the participants’ evaluations of fruit nectar samples and the other variables investigated.

Findings

According to the results of this paper, children’s satisfaction scores are influenced by the information they learn regarding fruit nectar: satisfaction scores are higher when children know the fruit nectar is organic. Satisfaction is also influenced by age: older children are more likely to assign lower scores to fruit nectars. Also, the effect of information regarding the nature of fruit nectar (organic or conventional) on satisfaction scores is stronger in children whose families consume OF.

Research limitations/implications

Due to financial constraints, this research was conducted on a non-probability convenience sample and on a single food product (i.e. fruit nectar).

Practical implications

Regulatory policies should consider these influences when legislating on product labelling and the disclosure of product information. Consumer evaluations can be indeed influenced toward responsible, safe behaviour.

Originality/value

This study contributes to the investigation of the connection between product labelling and children’s food satisfaction. Particularly, this study has generated some important findings in the field of children’s perceptions of OF.

Details

British Food Journal, vol. 121 no. 2
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 1 January 1976

These are the days of falling standards and sagging morale, nowhere more apparent than in the one‐time efficient public service. The division between management and workers in the…

Abstract

These are the days of falling standards and sagging morale, nowhere more apparent than in the one‐time efficient public service. The division between management and workers in the field in the large public enterprises has grown wider and wider and we tend to blame the lower strata of the structure for most of the ills which beset us, mainly because its failures are more obvious; here, the falling standards of work and care speak for themselves. The massive reorganization of the National Health Service and local authorities has made evident, especially in the first, that the upper strata of the colossi which dominate our everyday lives have their ills too. Local authorities have been told “The party is over!” and the National Health Service has been told of the urgent need for the strictest economy in administration; that the taking over of personal health services from local authorities was wrongly attributed to “managerial growth” instead of a mere “transfer of functions”, but, nonetheless, new authorities were created, each with fast‐growing administrative organs operating services—doctors, nurses and patients—which had remained unchanged. Very large local authorities, with many functions lost to others, one would have expected to have resulted in economy of administration, has all‐too‐often been the opposite. Hardly surprising that those who pay for it all, distinct from those who receive of its largesse, are being stirred to rebellion, when they have been overtaxed, ill‐used and what is more important, ignored for so long.

Details

British Food Journal, vol. 78 no. 1
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 April 1975

The findings of the Steering Group on Food Freshness in relation to the compulsory date marking of food contained in their Report, reviewed elsewhere in this issue, has brought…

Abstract

The findings of the Steering Group on Food Freshness in relation to the compulsory date marking of food contained in their Report, reviewed elsewhere in this issue, has brought within measurable distance the Regulations which were, in any case, promised for1975. The Group consider that the extension of voluntary open date marking systems will not be sufficiently rapid (or sufficiently comprehensive) to avoid the need or justify the delay in introducing legislation.

Details

British Food Journal, vol. 77 no. 4
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 12 July 2013

O.E. Adelakun, D. Metcalfe, P. Tshabalala, B. Stafford and B. Oni

This study aims to focus on the use of pectinase enzymes for producing clarified mango juice with blend of orange juice and to evaluate some of its quality attributes.

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Abstract

Purpose

This study aims to focus on the use of pectinase enzymes for producing clarified mango juice with blend of orange juice and to evaluate some of its quality attributes.

Design/methodology/approach

Mango pulp was incubated at 60oC for 1 hr to destroy natural enzymes present in the juice. Prepared mango pulp and separately prepared orange juice were formulated into various mixes in the ratio mango:orange (v/v) 100:0, 50:50 and 0:100. A portion of the mango pulp or the one with equal volume of orange was then treated with 0.1 per cent (v/w) pectinase enzymes at 40oC for 24 hrs. All the treated and untreated mixes were separately packed inside a bottle and pasteurized at 80oC for 10 mins. Samples were analyzed using methods reported in the literature for some chemical and sensory properties.

Findings

From this project work, the use of enzyme (pectinase) in juice production from mango was found beneficial and profitable since it increases the yield of juice extracted. A blend of mango and orange juice which was processed with enzyme was found not to be significantly different from orange juice in terms of sweetness, appearance, flavour and general acceptability.

Originality/value

The paper has demonstrated effect of pectinase enzymes in the production of clarified mango juice with blend of orange juice and its acceptability.

Details

Nutrition & Food Science, vol. 43 no. 4
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 3 June 2019

Maísa Mancini Matioli de Sousa, Fabio Antonialli, Rafaela Corrêa Pereira, Michele Nayara Ribeiro, Fabiana de Carvalho Pires, Suzana da Silva Moreira, Paulo Henrique Montagnana Vicente Leme and Rosemary Gualberto Fonseca Alvarenga Pereira

The purpose of this paper is to optimise and characterise the sensory aspects of gelatos flavoured with different types of coffee preparations (brewed, espresso and soluble), to…

Abstract

Purpose

The purpose of this paper is to optimise and characterise the sensory aspects of gelatos flavoured with different types of coffee preparations (brewed, espresso and soluble), to select the most acceptable formulation and investigate the influence of hedonic claims on the consumer acceptance of this product.

Design/methodology/approach

First, the optimal concentration of each coffee type (brewed, soluble and espresso) to be added to the gelato was determined using the just-about-right scale. Second, the acceptance and purchase intentions towards gelatos flavoured with different concentrations of each type of coffee were determined. Finally, the most acceptable concentration for each flavour was selected based on purchase intentions and three other hedonic claims (i.e. texture, flavour and overall impression).

Findings

The estimated optimal concentrations of coffee (in relation to syrup) were found to be 111.09, 135.31 and 59.38 per cent for brewed, espresso and soluble coffee, respectively. Gelatos flavoured with soluble coffee were accepted more readily and associated with higher purchase intentions based on the evaluated sensory attributes (i.e. colour, taste, texture, softness and overall impression). The sensory perceptions towards these gelatos did not change significantly based on the evaluated hedonic claims (“coffee”, “soluble coffee” and “gourmet coffee”). This reveals that consumers may not be influenced by specific information and/or hedonic claims in the case of coffee gelatos.

Originality/value

Besides encouraging the availability of a variety of coffee products on the market, this work also supports future studies aimed at the optimization of coffee products from a sensory perspective.

Details

British Food Journal, vol. 121 no. 5
Type: Research Article
ISSN: 0007-070X

Keywords

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