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-- The purpose of this paper is to identify unique oral history centres and collections which provide users with training and research methodology techniques necessary to planning an effective oral history programme

-- This article provides a list of oral history centres and collections with unique oral history programmes. Most centres listed also offer the user detailed instructions on planning oral history programmes and use of the collection in research methodology courses. The bibliography is an international list of oral history programmes and collections.

-- There are numerous oral history programmes within university departments, museums, and as part of state and regional organizations.

-- This bibliography includes international as well as programmes in the USA. The annotations describe the oral history programmes' subject content, and will be of interest to scholars looking to start and expand on research with an oral history methodology component.

The purpose of this paper is to describe the use of oral history to teach students about management history and the implementation of principles of management during the evolution of an organization.

The paper describes the oral history methodology and how the process was adapted to classroom learning.

By studying the historical development of a multispeciality physician practice, students were able to see firsthand the incredible impact of the founders on the future of the organization and understand how the early culture and strategy of the organization set the stage for its successful future. Other findings involved the evolution of the organizational structure and incentive system, staff and recruiting policies, and the impact of the environment overtime. In addition, the use of oral history in the classroom proved to be an effective way of making management history come alive for students.

Although designed to benefit students, the researchers found that the project provided an exciting learning experience that revealed numerous new research ideas and avenues to explore.

This project was an invaluable learning experience for the students since it allowed them to witness the real world through the eyes of experienced practitioners. The students had the opportunity to talk with dynamic individuals who are successful business leaders. Their impact as role models for the students was a strong subsidiary. Furthermore, an oral history such as this leaves a memorial that can be referenced for years to come by researchers, community historians, and the organization itself.

Purpose: This chapter proposes narrative allyship across ability as a practice in which nondisabled researchers work with disabled nonresearchers to co-construct a process that centers and acts on the knowledge contained in and expressed by the lived experience of the disabled nonresearchers. This chapter situates narrative allyship across ability in the landscape of other participatory research practices, with a particular focus on oral history as a social justice praxis.

Approach: In order to explore the potential of this practice, the author outlines and reflects on both the methodology of her oral history graduate thesis work, a narrative project with self-advocates with Down syndrome, and includes and analyzes reflections about narrative allyship from a self-advocate with Down syndrome.

Findings: The author proposes three guiding principles for research as narrative allyship across ability, namely that such research further the interests of narrators as the narrators define them, optimize the autonomy of narrators, and tell stories with, instead of about, narrators.

Implications: This chapter suggests the promise of research praxis as a form of allyship: redressing inequality by addressing power, acknowledging expertise in subjugated knowledges, and connecting research practices to desires for social change or political outcomes. The author models methods by which others might include in their research narrative work across ability and demonstrates the particular value of knowledge produced when researchers attend to the lived expertise of those with disabilities. The practice of narrative allyship across ability has the potential to bring a wide range of experiences and modes of expression into the domains of research, history, policy, and culture that would otherwise exclude them.

The purpose of this paper is to explore the value of oral history for marketing historians and provide case studies from projects in the Australian context to demonstrate its utility. These case studies are framed within a theme of market research and its historical development in two industries: advertising and retail property.

This study examines oral histories from two marketing history projects. The first, a study of the advertising industry, examines the globalisation of the advertising agency in Australia over the period spanning the 1950s to the 1980s, through 120 interviews. The second, a history of the retail property industry in Australia, included 25 interviews with executives from Australia’s largest retail property firms whose careers spanned from the mid-1960s through to the present day.

The research demonstrates that oral histories provide a valuable entry port through which histories of marketing, shifts in approaches to market research and changing attitudes within industries can be examined. Interviews provided insights into firm culture and practices; demonstrated the variability of individual approaches within firms and across industries; created a record of the ways that market research has been conducted over time; and revealed the ways that some experienced operators continued to rely on traditional practices despite technological advances in research methods.

Despite their ubiquity, both the advertising and retail property industries in Australia have received limited scholarly attention. Recent scholarship is redressing this gap, but more needs to be understood about the inner workings of firms in an historical context. Oral histories provide an avenue for developing such understandings. The paper also contributes to broader debates about the role of oral history in business and marketing history.

This paper aims to show how historical approaches can better inform understanding of hospitality and tourism research. Recent work in business and management has posited the value of historical research and narrative frameworks to explicate business phenomena – here the authors propose an approach to hospitality and tourism studies could be similarly beneficial.

Three principal historical approaches are proposed: systematic study of historical archives, oral histories and biography and prosopography. The paper further proposes that such work should be aligned to Andrews and Burke’s framework of the 5Cs: context, change over time, causality, complexity and contingency to help situate research appropriately and effectively.

This paper suggests that historical methods can prove particularly useful in hospitality and tourism research by testing, extending and creating theory that is empirically informed and socially situated. The analysis put forward shows that undertaking historical work set against the framework of the 5Cs of historical research offers the potential for wider and deeper understandings of hospitality and tourism research by revealing temporal and historical dynamics in the field that may hitherto be unseen or insufficiently explored.

Much of the existing work on the benefits of historical approaches in business and management has focussed on the why or the what. This paper focuses on the how, articulating how historical approaches offer significant potential to aid the understanding of hospitality and tourism research.

The purpose of this paper is to explore three sociocultural themes common to migrant and seasonal farmworkers and to demonstrate the value of incorporating oral history into healthcare practice and quantitative, qualitative, or mixed-methods research programs, as oral history is a culturally sensitive approach to working with vulnerable populations.

This paper examines 17 oral histories from farmworkers residing in Ottawa County, Michigan, in the late summer of 2014. The theoretical framework section has two aims. First, it explains the significance of “cultural sensitivity” and “deep structure” to the practice of effective healthcare. Second, it introduces oral history as a form of deep structure cultural sensitivity.

Three themes emerge from the collected oral histories: stress/anxiety of undocumented status, honor/worth of honest work, and the importance of educating migrant children. Undocumented status is found to be the hub of farmworker health inequities while worth of work and education are described as culturally sensitive points of conversation for healthcare workers engaging with this population. Finally, oral history is found to be a useful method for establishing the deep structure of cultural sensitivity.

This paper gives a voice to farmworkers, an inconspicuous population that disproportionately suffers from health inequities. In addition, this paper acts as a case study promoting the use of oral history as a novel, culturally sensitive research method.

Purpose – This chapter explores the significance of emotional exchanges between historians and their research participants in the production of critical histories of the late twentieth-century British women’s movement. It argues for the importance of exploring the ways in which positive emotions, including feelings of excitement, reverence and commonality, influence the research process and potentially complicate historians’ capacity to produce histories that critically assess popular narratives of the development of the women’s movement.

Methodology/Approach – This chapter draws on qualitative assessments of my own experiences carrying out oral history interviews with women’s movement members to explore the emotional exchanges that take place during the research process. It utilises several historiographical concepts, including being a ‘fan of feminism’, discussions about historical subjectivity and oral history debates about empathy, to reflect on my emotional responses whilst carrying out research.

Findings – This chapter demonstrates that positive emotional exchanges between historians and their research participants influence the production of critical histories of the women’s movement. It highlights how historians’ personal identifications with their areas of study impact on their emotional engagement with research participants, potentially complicating or contravening their wider historical aims.

Originality/Value – Several historians have explored how negative emotional exchanges with research participants influenced their production of critical histories of the women’s movement. By focusing on the influence of positive emotional exchanges, this chapter provides an original contribution to this area of reflexive discussion, as well as wider assessments of historical subjectivity and researcher empathy.

This paper aims to join a growing movement in marketing history to include the voices of consumers in historical research on retail environments. It aims to show that consumer perspectives offer new insights to the emergence and reception of large-scale, pre-planned shopping centers in Australia during the 1960s, and allow one to write a history of this retail form from below, in contrast to the top-down approach that is characteristic of the broader literature on shopping mall development.

Written testimonies by consumers were gathered using a qualitative online questionnaire. The methodology is related to oral history, in that it seeks to capture the subjective experiences of participants, has the capacity to create new archives, to fill or explain gaps in existing repositories and provide a voice to those frequently lost to the historical record.

The written testimonies gathered for this project provide an important contribution to the understanding of shopping centers in Australia and, particularly Sydney, during the 1960s, the ways that they were envisaged and used and insights into their reception and success.

As with oral history, written testimony has limitations as a methodology due to its reliance on memory, requiring both sophisticated and cautious readings of the data.

The methodology used in this paper is unique in this context and provides new understandings of Australian retail property development. For current marketers, the historically constituted relationship between people and place offers potential for community targeted promotional campaigns.