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Article
Publication date: 27 July 2012

Jung Wan Lee, Kip Becker and Helena Nobre

The purpose of this paper is to investigate the effects of national culture on the acceptance, and online interaction, of management education and training online using…

Abstract

Purpose

The purpose of this paper is to investigate the effects of national culture on the acceptance, and online interaction, of management education and training online using Hall's cultural classifications and Hofstede's cultural framework. Potential differences in perceptions of personal innovativeness and levels of online management education acceptance were examined.

Design/methodology/approach

Factor analysis, structural modeling techniques and independent sample t‐statistics were used to analyze samples collected from online management classes in the USA and Korea.

Findings

Results suggest that high‐context and collectivism cultures are more conservative to the adoption of online management education and training and participation in online interaction. A second interesting finding is evidence of the significant difference of adoption likelihood of learning innovation and changes. It was clear that a nation's culture directly affects the manner in which participants engage, relate and benefit from online management education/training.

Originality/value

These insights may help multinational companies predict adoption of online management education and the appropriateness of online training across regional differences so as to formulate more effective online management education and training strategies by accommodating their cultural influences.

Details

Cross Cultural Management: An International Journal, vol. 19 no. 3
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 16 August 2021

Thanh-Thao Luong and Eunyoung Kim

As Vietnam needs to shift from physical to virtual classrooms owing to the coronavirus disease 2019 (COVID-19) pandemic, this study aims to propose and evaluate a…

Abstract

Purpose

As Vietnam needs to shift from physical to virtual classrooms owing to the coronavirus disease 2019 (COVID-19) pandemic, this study aims to propose and evaluate a constructivist training course designed to improve instructors’ self-confidence in conducting synchronous online teaching by helping them develop the skills required for such.

Design/methodology/approach

A total of 67 in-service instructors in various hospitality and tourism institutions in Vietnam participated in the proposed course. Constructivist approaches were adopted to design learning activities. Delivered via Blackboard Collaborate’s classroom version, the course aims at enhancing instructors’ self-confidence in the knowledge and skills required for synchronous online teaching: developing online presence, planning lessons, handling technology, adapting to learners’ preferences and classroom management. Using qualitative and quantitative analyses, this paper evaluated the proposed course by comparing participants’ levels of self-confidence in conducting synchronous online teaching before and after the training.

Findings

The results show that participants’ self-confidence was enhanced after the course. To improve the course, however, more time should be allotted for practice sessions where participants can pedagogically and technologically familiarize themselves with online teaching tools.

Originality/value

By translating constructivism into online pedagogy, this study provided empirical evidence of how a teachers’ training program was designed and implemented to meet the need to shift from real-life to real-time classrooms in Vietnam during the COVID-19 pandemic. It also contributes to the growing literature on methods of improving instructors’ readiness in synchronous online teaching.

Details

Interactive Technology and Smart Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-5659

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Article
Publication date: 1 March 1991

C.J. Armstrong

Following a brief introduction to the history of online and online training, this article surveys current training from the point of view of the trainers, the trainees and…

Abstract

Following a brief introduction to the history of online and online training, this article surveys current training from the point of view of the trainers, the trainees and the media. The final section deals in depth with computer‐assisted instruction for online searching with examples drawn from a number of available packages. Some of the techniques, such as self‐testing and search simulations, as well as the advantages of this method of instruction are discussed.

Details

Online Review, vol. 15 no. 3/4
Type: Research Article
ISSN: 0309-314X

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Article
Publication date: 4 January 2008

Lori K. Long, Cathy Z. DuBois and Robert H. Faley

Despite years of advice from researchers that trainee reactions provide training evaluation information that is of very limited use, trainee reactions remain the most…

Abstract

Purpose

Despite years of advice from researchers that trainee reactions provide training evaluation information that is of very limited use, trainee reactions remain the most commonly used measure of training effectiveness. Because the technology that supports online training facilitates the collection of trainee reaction information during and after training, organizations will likely expand their use of trainee reactions in training evaluation. Thus, the need to understand the utility of trainee reactions in online training is significant. The purpose of this study is to propose a model of trainee reactions based upon the theory of reasoned action and the technology acceptance model.

Design/methodology/approach

The model was tested using students participating in online training courses provided by a large landscaping company based in the USA.

Findings

Analyses provided partial support for the model. Findings include a negative relationship between computer anxiety and pre‐training motivation, a positive main effect on perceived effort for both pre‐training motivation and trainee reactions, and a positive relationship between trainee reactions and intent to take future online courses.

Research limitations/implications

The generalizability of the results of this study is limited due to the use of student subjects. Also, a small sample size limited the ability to test the full model using path analytic testing.

Originality/value

These results provide meaningful guidance both for researchers and for practitioners responsible for the design and implementation of online training courses.

Details

Journal of Workplace Learning, vol. 20 no. 1
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 19 June 2009

Mirko Fridrici and Arnold Lohaus

The purpose of this paper is to focus on the evaluation of an internet‐delivered stress‐prevention program for adolescents as a possible alternative for school‐based…

Abstract

Purpose

The purpose of this paper is to focus on the evaluation of an internet‐delivered stress‐prevention program for adolescents as a possible alternative for school‐based implementation of mental health promotion.

Design/methodology/approach

A total of 904 adolescents in grades eight and nine were assigned to four treatment conditions (onlinetraining in school, onlinetraining via internet from home, school‐based face‐to‐face training, control group without intervention). Before and after the training interval, all adolescents were questioned about their knowledge regarding stress and coping and their appraisal of stress‐evoking situations. The participants self‐assessed their perceived stress vulnerability, their coping behavior and their stress symptoms. In addition, the training groups were asked about their training acceptance.

Findings

The results show a considerable knowledge gain for participants of the online‐program. The number of positive cognitions in stress‐evoking situations also increased, although this effect was only observed in the school‐based onlinetraining setting. Regarding training acceptance, the best results were obtained for participants of the classical face‐to‐face intervention.

Research limitations/implications

Future research should examine factors that influence compliance rates in internet‐delivered prevention programs.

Practical implications

Although online‐prevention cannot completely substitute school‐based face‐to‐face‐training, it can be seen as an effective and economic complement to conventional methods of health promotion.

Originality/value

This paper presents not only a comparative evaluation of internet‐ and school‐based health promotion targeting adolescents, but also a comparison of the effects of online‐prevention under “real” and “ideal” conditions.

Details

Health Education, vol. 109 no. 4
Type: Research Article
ISSN: 0965-4283

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Article
Publication date: 1 June 2002

Diane Newton, Stewart Hase and Allan Ellis

This study identified the factors that are important in the effective implementation of online learning in the mining industry in Queensland, Australia. Two sources of…

Abstract

This study identified the factors that are important in the effective implementation of online learning in the mining industry in Queensland, Australia. Two sources of data and a Grounded Theory approach were used to develop a theoretical model that would inform managers, trainers and educators considering online learning implementation. The first source of data was key stakeholders in the Queensland mining industry, which had yet to implement online learning in any systematic way. The second source was literature case studies of other industries that had reported experiences of implementing online learning that were compared with the field case study. Six major factors were identified from this analysis as important for effective online learning implementation: external influences; organizational culture; organizational structures; training environment; learners’ needs and the online learning environment. Implications for further research and the implementation of online learning in other industries are also discussed.

Details

Journal of Workplace Learning, vol. 14 no. 4
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 31 August 2021

Tessa Withorn, Jillian Eslami, Hannah Lee, Maggie Clarke, Carolyn Caffrey Gardner, Cristina Springfield, Dana Ospina, Anthony Andora, Amalia Castañeda, Alexandra Mitchell, Joanna Messer Kimmitt, Wendolyn Vermeer and Aric Haas

This paper presents recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography…

Abstract

Purpose

This paper presents recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts.

Design/methodology/approach

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2020.

Findings

The paper provides a brief description of all 440 sources and highlights sources that contain unique or significant scholarly contributions.

Originality/value

The information may be used by librarians, researchers and anyone interested in a quick and comprehensive reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 March 1978

Elaine Caruso

In Part 1 of the paper, the problems a would‐be user faces in accessing the contents of machine stored bibliographic databases are assessed; the online search services…

Abstract

In Part 1 of the paper, the problems a would‐be user faces in accessing the contents of machine stored bibliographic databases are assessed; the online search services solve part of the difficulty, but become part of the problem; current training techniques are summarized and evaluated, and ways of improving training are suggested. In Part 2 of the paper, a new training program is described, the Hands on online multisystem multidatabase trainer, which delivers the training to the home terminal of the trainee, and in which emulations of bibliographic retrieval systems are provided that accept commands, search files, provide messages and displays to mimic the operational services, and in which the user trainee can develop the same skills he would learn in the ‘real’ system. The program has optionally available practice and instructional modules that guide the user in the protocols of telecommunication services, computer log in, file selection, search term negotiation, logical statement structure, interpretation of system messages and displays, and formatting of output from the search. The program can be used as needed with either the emulators or the online system itself. Training and design goals are detailed; namely the use and availability of the trainer outside the university, experience, use, evaluation of the training, extension and future development.

Details

Online Review, vol. 2 no. 3
Type: Research Article
ISSN: 0309-314X

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Case study
Publication date: 14 February 2020

Alya Ateeq Al Remeithi and Syed Zamberi Ahmad

This case study focuses on change management and employee resistance when implementing a new initiative. The case may be helpful to students to clarify their understanding…

Abstract

Learning outcomes

This case study focuses on change management and employee resistance when implementing a new initiative. The case may be helpful to students to clarify their understanding of the following: the importance of employee involvement in the change management process in the government sector. Understand how to help employees to deal with change more effectively, maintaining their commitment and bringing them successfully through the change. Understand the importance of communication during the change process. Successful approaches used when implementing change, such as the Lewin model and Kotter 8. The obstacles to change, including resistance and adverse reactions to change and connecting employees, as well as the causes of resistance when implementing a change.

Case overview/synopsis

The Crown Prince’s Court is an independent government entity established in 1971, providing support to the Crown Prince of Abu Dhabi with the help of almost 300 employees. The Training and Career Development subsection headed by Sumaya Al Saedi decided to initiate an online training and development program for employees. Given that national service, maternity leave and emergency leave had led to working pressure and less training and development for the employees, Sumaya and her team realized that few employees were registering for the course and few of those that did register actually completed their course. Several causes were identified that had led to employees avoiding the online courses. Work pressure and technical issues were among the most salient reasons that kept registered employees from completing the course. The lack of policies at an institutional level to aid changes in training structures reduced the number of employees who felt that they could register for the courses. Therefore, Sumaya and her team had to decide how to attract their employees to online courses and how to support them.

Complexity academic level

This case study was written for Change Management courses in Bachelor of Business Administration programs. This case examines employee resistance to change when implementing a new system. It can, therefore, be used for undergraduate-level courses. As it concerns employees during the implementation of changes, this case study can be used to help students develop their planning and implementation skills. By focusing on internal departmental challenges, students are introduced to the change process of implementing an initiative and how to deal with employees in the organization.

Supplementary materials

Teaching Notes are available for educators only.

Subject code

CSS 6: Human Resource Management.

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Article
Publication date: 1 May 2006

Carmen Taran

While synchronous and asynchronous distance education options have fulfilled the promise to reduce travel costs and decrease the number of human resources necessary for…

Abstract

Purpose

While synchronous and asynchronous distance education options have fulfilled the promise to reduce travel costs and decrease the number of human resources necessary for training delivery, many corporations are faced with the need to produce learning even at a faster pace in order to gain and sustain competitive advantage. This means a paradigm shift in the distance education arena: in order to reduce the time to produce and deliver training, subject matter experts (SMEs) are asked to step up to the plate and assume additional roles in the instructional design process. This research addresses these issues.

Design/methodology/approach

This research, conducted within the training department of a large telecommunications company, focuses on enabling SMEs to teach online, using synchronous instructional methods and a rapid e‐learning approach.

Findings

Based on student performance records and satisfaction survey results, it was concluded that SMEs are able to reduce training development time, deliver workshops online and maintain acceptable quality of instruction. SMEs' training background did not impact student achievement or satisfaction. Practical implications for corporate training development related to synchronous online training are also included.

Originality/value

The originality of the paper resides in the fact that the guidelines that emerged from this research are a step forward towards the expansion of rapid e‐learning as it applies to synchronous online training and to helping SMEs to teach online.

Details

Campus-Wide Information Systems, vol. 23 no. 3
Type: Research Article
ISSN: 1065-0741

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