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1 – 10 of over 69000Desamparados Blazquez, Josep Domenech and Ana Debón
The purpose of this paper is to analyze to what extent changes in corporate websites reflect firms’ survival. Since keeping a website online involves some costs, it is likely that…
Abstract
Purpose
The purpose of this paper is to analyze to what extent changes in corporate websites reflect firms’ survival. Since keeping a website online involves some costs, it is likely that firms would invest resources on it only when they are active and healthy. Therefore, when a firm dies, this event is likely to be manifested on its website as lacking updates or being down.
Design/methodology/approach
Changes in the corporate websites of a panel of Spanish firms were tracked between 2008 and 2014 in order to evaluate the approach. The status of websites, classified according to the type of change undergone, was used to infer firms’ activity status (active or inactive). Multi-period logistic regressions and a duration model were applied to study the relationship among the website status and the firm’s status.
Findings
Results showed that changes in website contents clearly reflect the firm’s status. Active firms were mainly associated with updated corporate websites, while inactive firms were more associated with down websites. In fact, results confirmed that the firms’ death hazard increases when the website activity lowers.
Originality/value
Although online information is increasingly being used to monitor the economy, this is the first study to connect online data to firms’ survival. The results revealed a new source of information about business demography and evidenced corporate websites as a fresh source of high granularity business data.
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Konstantina Martzoukou and Elham Sayyad Abdi
Information literacy (IL) within the everyday life context is regarded as an important condition for civic participation and engagement, informed citizenship, health and…
Abstract
Purpose
Information literacy (IL) within the everyday life context is regarded as an important condition for civic participation and engagement, informed citizenship, health and well-being. However, compared to the significant amount of IL research within educational and workplace settings, there has been relatively little research in relation to the value of IL within everyday life situations. The purpose of this paper is to explore existing empirical research that addresses aspects of IL within the context of everyday life, identifying current gaps in the literature, highlighting key theoretical positions, and mapping trends.
Design/methodology/approach
The review has been conducted in the form of a scoping study that aims to map the key concepts underpinning this research area and the main sources and types of evidence available. It is based on journal literature reporting primary research, published from 2000 to 2016 and sourced from a range of different databases covering IL research.
Findings
IL practices take place within diverse everyday life contexts. The key research directions have been categorised into four broad contextual areas, encompassing leisure and community activities, citizenship and the fulfilment of social roles, public health and critical life situations. These point to the need for developing an IL mind-set which is discussed as an adaptive, transferable and ongoing activity that transgresses the boundaries of prescribed skills within the specific contexts of work and education.
Originality/value
This research area is still in its infancy and more varied contexts need to be explored to nurture a robust understanding of the use and impact of IL in people’s everyday lives. The paper also highlights the implications of the lack of IL and identifies the key players in the advocacy of IL within different everyday life settings.
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Abstract
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Chunfeng Chen and Depeng Zhang
The rapid development of live-streaming commerce has increased companies’ marketing effectiveness. While previous studies have explored the effects of its technical features on…
Abstract
Purpose
The rapid development of live-streaming commerce has increased companies’ marketing effectiveness. While previous studies have explored the effects of its technical features on consumers, the effects of marketing-related factors remain unknown. This study aims to investigate the effects of the marketing elements of live-streaming commerce on consumers’ purchase intentions.
Design/methodology/approach
The research model is derived from the Yale model and the benefit–risk framework. To test the study hypotheses, data were collected through a questionnaire survey of 392 live-streaming shoppers and analyzed using SmartPLS.
Findings
The empirical results indicate that broadcaster competence and online crowding increase consumers’ perception of price attractiveness while reducing their perceived uncertainty. Information diagnosticity also reduces consumers’ perceived uncertainty. Furthermore, purchase intention is positively and negatively affected by perceived price attractiveness and perceived uncertainty, respectively. Finally, product scarcity moderates the relationships between broadcaster competence, online crowding, information diagnosticity, perceived price attractiveness and perceived uncertainty.
Originality/value
The study identifies the different marketing elements in live-streaming commerce and their effects on consumers’ value evaluations and purchase intentions. The findings provide comprehensive insights into the antecedents of live-streaming shopping and offer new perceptions and recommendations for practitioners.
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Bo Wang and Xiaojun Guo
Fraudulent financial statements and the manipulation of stock prices can seriously affect investors' judgment of company performance, especially in stock markets in emerging…
Abstract
Purpose
Fraudulent financial statements and the manipulation of stock prices can seriously affect investors' judgment of company performance, especially in stock markets in emerging economies. Apart from financial reports, which run the risk of being misreported, are there any other information sources that the public can trust when it comes to the truth about a company's performance? The purpose of this paper is to address this issue by assessing the correlation between online recruitment information and company performance and provide investors with a new framework to assist them in making decisions and to identify fraud.
Design/methodology/approach
The research extracted the recruitment information of normal and fraudulent companies separately from the internet by employing techniques of natural language processing, opinion mining and competitive intelligence. A statistical tool was then used to study whether there is a difference in the correlation between the recruitment information intensity (RII) and the annually averaged stock price (AASP) of normal and fraudulent firms.
Findings
The experiments showed that recruitment information intensity is significantly correlated to company's stock performance for normal firms, which indicates that the company's recruitment activities are consistent with their performance. But for fraudulent companies, the fact that the result is quite the opposite may imply that the RII discloses the truth when managers make misreports.
Practical implications
The findings suggest that the intensity of a company's recruitment information is a valuable element for investors in evaluating the firm, and it also can be used as a reliable tool to assist in identifying fraudulent companies.
Originality/value
This paper provided a novel way for the public to break information barriers to reach the truth of companies' performance and avoid misleading fraudulent finance statements. It is also a useful application of natural language processing techniques.
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The first Oslo Online, a new annual event for the Norwegian online community took place from 16–27 February 1987 at the SAS Scandinavia Hotel in the centre of Oslo.
Ulrich Riehm, Knud Böhle, Bernd Wingert, Ingrid Gabel‐Becker and Manfred Loeben
The project's approach and focus as well as some results of phase I (1986) and II (1987) are reported in Part 1. Each phase of the project combined different tasks:
Why reform government? The answer to this question varies relative to context and timing. Sometimes reform is stimulated by a shortage of financial resources. Sometimes it is…
Abstract
Why reform government? The answer to this question varies relative to context and timing. Sometimes reform is stimulated by a shortage of financial resources. Sometimes it is brought on by a change in political power. At other times it may be forced by citizen demand. And, at times it results as a response to corruption and scandal. Moreover, in many cases, more than one of these aspects work together to push forward government reform. This is also why reformers adopt various strategies ranging from institutional reorganization, rationalization of administrative procedures, introduction of new managerial techniques, and more recently, implementation of e-government.
Chunfeng Chen, Depeng Zhang, Kevin Lu and Catherine L. Wang
This paper aims to examine the effects of design sources (user design vs. company design) on customers’ perceived value (perceived self-improvement and perceived uncertainty) and…
Abstract
Purpose
This paper aims to examine the effects of design sources (user design vs. company design) on customers’ perceived value (perceived self-improvement and perceived uncertainty) and consequently purchase intention, as well as the moderating effect of brand strength in the context of purchasing utilitarian products.
Design/methodology/approach
Two studies were conducted. Study 1 used a laboratory experiment (n = 160) to test the effects of design sources on perceived self-improvement, perceived uncertainty and purchase intention. Study 2 used an online experiment (n = 312) to examine the moderating effect of brand strength.
Findings
The results showed that user design is a double-edged sword for companies. Compared with company design, user design is associated with stronger self-improvement and uncertainty as perceived by customers. Perceived self-improvement is positively related to purchase intention, while perceived uncertainty undermines purchase intention. Moreover, for weak brands, perceived self-improvement is significantly stronger in user design than company design, while for strong brands, this relationship is not significant.
Originality/value
This paper draws on mental accounting theory to study the perceived benefits and risks of user design of utilitarian products, and highlights the double-edged effects of user design on customers’ perceived value and purchase decision. The findings provide more rounded insights on user design of utilitarian products, complementing the one-sided view of customers’ positive perceives of user design in unclassified product categories.
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Chunfeng Chen and Depeng Zhang
Negative word-of-mouth has a variety of negative effects on companies. Thus, how consumers process and evaluate negative word-of-mouth is an important issue for companies. This…
Abstract
Purpose
Negative word-of-mouth has a variety of negative effects on companies. Thus, how consumers process and evaluate negative word-of-mouth is an important issue for companies. This research aims to investigate the effect of emotional intensity of negative word-of-mouth on consumers' perceived helpfulness.
Design/methodology/approach
The research model was developed based on attribution theory. A four-study approach involving two field experiments and two online experiments was employed to examine the proposed hypotheses.
Findings
The results show that the emotional intensity of negative word-of-mouth negatively affects altruistic motive attributions, while altruistic motive attributions positively affect perceived helpfulness and plays a mediating role in the relationship between the emotional intensity of negative word-of-mouth and perceived helpfulness. Consumers' self-construal moderates the effects of emotional intensity of negative word-of-mouth on altruistic motive attributions and perceived helpfulness, with the negative effects of emotional intensity of negative word-of-mouth on altruistic motive attributions and perceived helpfulness being weaker for consumers with high interdependent self-construal than for those with high independent self-construal.
Originality/value
The findings not only have a significant theoretical contribution, deepening the understanding of the effects of negative word-of-mouth but also have useful implications for practitioners to improve the management of negative word-of-mouth.
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