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As a result of the rapid technological innovation and its disruptive power also on the educational sector, teaching and learning practices changed fundamentally and new forms of education, as well as totally new degree programmes emerged. Today, higher education institutions (HEIs) make use of different online resources and new collaborative tools by integrating digital technologies and the internet fully within the curricula. However, although online education offers numerous advantages and has the power to overcome traditional barriers in education as time and space, many higher education institutions are still struggling with issues such as fostering student collaboration on one hand and reducing feelings of social isolation on the other. In the present case study, we analyse a blended Bachelor degree programme in Management at a European business school with the aim to provide practical suggestions and inspiration for implementing e-learning and online education in higher education. The introduced case demonstrates how collaborative learning aspects, organisational and pedagogical structures, philosophical assumptions and educational settings can be combined to decrease one of the main challenges in online education, namely distance.

Online learning continues to grow year after year and majority of the growth is seen in public institutions of higher education. The purpose of this book chapter is to acquaint the readers to group-based learning in an online environment as an innovative practice for engaged learning. Diverse facets of group-based learning are discussed such as role of instructors, role of learners, challenges of group-based learning and finally role of social media in designing such group-based learning projects. A comprehensive prototype application of a group-based learning project walks the readers through applying group-based learning in their respective courses at the undergraduate and/or graduate level. Finally some instructor designed rubrics for assessing group-based learning are shared for effective assessment of a group-based learning project.

This chapter aims to show how the inquiry-based learning (IBL) approach can be successfully used in online education. To this purpose, we will present the experience of the Digital Competence Program at the Universitat Oberta de Catalunya, which is designed considering the principles of collaborative work, implemented with a wide range of educational resources taking advantage of ICT benefits, is delivered online, and is finally evaluated from opinions voiced by students. In addition, it is a good example of a multidisciplinary approach since it covers several disciplines and helps to acquire a number of skills that professionals require in their personal and social environments and at the workplace.

This chapter provides a comprehensive review of research and developments relating to the use of Web 2.0 technologies in education. As opposed to early educational uses of the Internet involving publication of static information on web pages, Web 2.0 tools offer a host of opportunities for educators to provide more interactive, collaborative, and creative online learning experiences for students. The chapter starts by defining Web 2.0 tools in terms of their ability to facilitate online creation, editing, and sharing of web content. A typology of Web 2.0 technologies is presented to illustrate the wide variety of tools at teachers’ disposal. Educational uses of Web 2.0 technologies such as wikis, blogs, and microblogging are explored, in order to showcase the variety of designs that can be utilized. Based on a review of the research literature the educational benefits of using Web 2.0 technologies are outlined, including their ability to facilitate communication, collaborative knowledge building, student-centered activity, and vicarious learning. Similarly, issues surrounding the use of Web 2.0 tools are distilled from the literature and discussed, such as the possibility of technical problems, collaboration difficulties, and plagiarism. Two case studies involving the use Web 2.0 tools to support personalized learning and small group collaboration are detailed to exemplify design possibilities in greater detail. Finally, design recommendations for learning and teaching using Web 2.0 are presented, again based on findings from the research literature.

Problem-based learning (PBL) is an instructional format which emphasizes collaborative and contextual learning and hence has favored face-to-face course design. However, with the plentitude of online tools which technology offers nowadays, PBL courses can also be effectively offered to students who cannot physically be present at the campus. The change process from offline to hybrid, blended, or online PBL courses need to be carefully managed and the right combination of technology and learning activities selected from the ever increasing available set. Hybrid, blended, or online courses differ in the amount of integration between offline and online activities. A mixed-method design was used to elaborate on how the different (hybrid, blended, or online) PBL courses can be effectively build and taught to create learner engagement. Twelve people (change agent, instructor, and participants) were interviewed and 82 students filled out a course evaluation form. The data was used to describe how a hybrid, blended, or online course was created and how the instructor and students perceived it. Instructional and change management implications for implementation are presented. Instructional implications deal with the needs of the learner, the role of the instructor, and the importance of sound technology integration in the course. Change management implication highlights the need to foster intra-institutional collaboration.

The literature on non-traditional classroom environments claims that the changed emphasis in higher education teaching from the lecturer to students has intensified the global focus on student-centred learning, prompting colleges and universities globally to introspect, re-examine, and re-structure their pedagogical approaches in an attempt to align with national educational policies, and to position themselves favourably with potential students in an increasingly competitive higher education environment. This is an environment that now relies heavily on digital learning technologies, which has provoked scholars such as Heick (2012) to perceive the change to the virtual as one that makes higher education institutions accessible from anywhere – in the cloud, at home, in the workplace, or restaurant. The COVID-19 crisis has reinforced the need for this flexibility. These forces have put universities and colleges under pressure to implement new teaching approaches in non-traditional classroom settings that are appropriate for, and responsive to, the COVID-19 crisis and students in terms of learning and social support. This chapter identified and appraised key teaching approaches. It is evident that there are three key teaching approaches that higher education institutions have adopted for delivering learning in an emergency and in a student-centred fashion. The three approaches, which include the time and place dispersion, transactional distance, and collaborative learning approaches, embrace social support because they are grounded in social constructivism. Academics need to be fully committed to the role of social support giving – that is, emotional, instrumental, informational, and appraisal support – in order to foster student wellbeing and cognitive development as students learn together but apart in non-traditional classrooms. The hurried manner in which teaching and learning practices in many higher education institutions have been moved to the online format has led academics to violate many key principles of the approaches they have adopted. And this situation is borne out in the case study discussed in Chapter 8 of this volume. A review of current remote teaching and learning practices is required if academics are to embrace the full principles of the approaches that are appropriate for teaching and learning in non-traditional classroom contexts.

This study examines collaborative online international learning (COIL) programs implemented during the COVID-19 pandemic, and discusses the potential and significance of COIL during a global crisis. In the COIL-conductive environment induced by the pandemic, the author implemented four COIL programs with partner institutions located in different countries as part of his seminar courses at a Japanese university. COIL is an equitable and partnership-based learning format that effectively uses technological tools. The professors collaboratively designed joint sessions that attended to different learning styles, which led to an equitable intercultural experience. Technology provided students with the ability to control their learning environment, which helped them to actively participate in intercultural communication and collaboration. Through joint lectures, interactive sessions, and collaborative research projects, students developed global competency and a sense of bonding unabated by the global crisis.

Emergency situations call for effective means of providing quality education. Higher education institutions are therefore required to use effective and efficient online approaches for teaching and learning which necessitate students, academic practitioners and institutions to engage and interact with each other successfully. The purpose of this chapter is to discuss the importance of interaction and engagement in the use of blended learning online tools during emergency situations. The theoretical lens that informs the chapter is social constructivism which argues that learning is a social endeavour. The literature findings show that the effective engagement of students contributes to the overall quality of students’ produced experiences as well as pass rates. Furthermore, the importance of student–lecturer engagement and student–content engagement cannot be taken for granted. The right balance of synchronous and asynchronous online learning tools contributes to fruitful interaction and engagement. Online engagement seems to have many benefits as compared to conventional based engagement such as the ability of students to contribute to their teaching and learning. Despite these advantages, challenges associated with online learning such as balancing life commitments, confidence, students’ approach to learning, high investment costs in resources, motivation, competences of lecturers and students, interest of lecturers and students and efficacy of lecturers and students cannot be ignored. The authors therefore recommend that effective and efficient online learning requires the correct blend of online learning tools accompanied by the correct engagement strategies.

This chapter describes and analyzes the result of an active, cooperative learning design adopted in “Change Management,” an elective course at the Universitat Oberta de Catalunya (UOC), which is a fully online university. The paper describes the context and foundations that support the learning design, outlines the learning activities and their evolution, and presents the results of a student survey to assess the design’s effectiveness in reaching its main goals. The results of the survey suggest that students perceived this design as enhancing their teamwork abilities, while being interesting and motivating, as well as useful in learning the course’s content. Therefore, the desired goals were attained and the design was kept, with minor changes, in subsequent editions of the course. In addition, students without prior teamwork experience valued the collaborative activities more than students who had previously worked in teams in other subjects of their degrees. In contrast, no differences were found for individual learning activities. This suggests that the design can be useful in introductory courses where students are asked to learn in virtual teams for the first time.

The advancement of technology is fast, disruptive, and currently known as the new civilization of the Industrial Revolution 5.0. It causes changes in the human lifelines in their economy, politics, culture, and social aspects. Particularly, third world nations and developing countries need to prepare the alertness for this adjustment, especially for the young generation. International political events will come, and the developed countries will crush the other countries those are unable or not having the skill to manage technology and innovate learning process. It is following the proverb of who controls the technology will master the resources. Global advancements and its dynamics in the era of Industry 4.0 and Society 5.0 have impacted the education system in South Asian and South East Nations specifically due to changing characteristics of learning. The objective of this study is to investigate the characteristics of learning in the era of Industry 4.0 and Society 5.0, specifically in the master’s program of advertising and public relation of a private university in Indonesia. This study adopted a qualitative approach, through the technique of focus group discussion (FGD) to obtain the result on the basis of thematic analysis. There were 12 participants of the FGD representing various groups of stakeholders consisting of students, teachers, and leaders. The results of this FGD indicate that learning characteristics in the era of Industry 4.0 and Society 5.0 are swiftly transforming and there is a vital need of accommodation and acceptance by learner and instructor during dissemination of knowledge. Overloading of technology has become a blockage too during the facilitation of an educational activity in lack of appropriate awareness and training.