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1 – 10 of over 24000Ismail Celik, Muhterem Dindar and Hanni Muukkonen
This study aims to explore Twitter posts of Turkish government agencies and the public under a specific hashtag, #NotHolidayButDistanceEducation, specifically related to online…
Abstract
Purpose
This study aims to explore Twitter posts of Turkish government agencies and the public under a specific hashtag, #NotHolidayButDistanceEducation, specifically related to online distance education during the Covid-19 pandemic.
Design/methodology/approach
This study used a thematic analysis on 22,547 original tweets posted by 6,970 users during the first month of online distance education in Turkish K-12 schools. Based on like and retweet counts, the study further explored the extent of stakeholders’ engagement with the observed themes.
Findings
The findings showed that government agencies and citizens used Twitter to provide technical and psychological support, appreciate and motivate stakeholders, demonstrate sample distance education activities, share information and offer suggestions about the ongoing online distance education. It was also observed that the hashtag has been used for expressing negative views about online distance education and for political purposes. A positive relationship was found between social media engagement and providing technical support or sharing information for online distance education.
Practical implications
This study highlights the role of social media in providing practical and emotional support to education stakeholders in times of crisis. Thus, governments can use social media to provide evidence-based psychological and physical health support to their citizens during a pandemic. Social media can serve to improve education practices in schools through the interactions between the public and policymakers.
Originality/value
To the best of the authors’ knowledge, this study can be considered unique because it demonstrates the civic use of social media for educational crisis management. This study highlights the influence of social media in educational policy and practice development in the contemporary era.
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Gaoming Zhang, Yong Zhao and Ning Li
The relatively short history of internet colleges in China offers a glimpse of the potential of online education in the country and also reveals many of the problems involved in…
Abstract
Purpose
The relatively short history of internet colleges in China offers a glimpse of the potential of online education in the country and also reveals many of the problems involved in institutionalizing online education in an established system. This paper aims to present the development of online higher education in China by reviewing the development of “internet colleges”, examine the unique features of online higher education and the challenges it faces, and discuss the future directions of online higher education in China.
Design/methodology/approach
By reviewing major policies on online education in China and the development of “internet colleges” in the past two decades, this paper reviews the development of online higher education in China.
Findings
The development of online higher education in China has unique features: central control and the support from learning support centers affiliated with “internet colleges”. To further develop online higher education in China, it has to address two major challenges it is facing now: perceived low quality and prestige, and limited opportunities for international collaboration. Some of the problems are universal, such as quality assurance and the perception of quality and prestige. Some are unique to China, such as the direct involvement of the Ministry of Education in setting guidelines and regulations about online educational programs (though similar problems could arise in other centralized education systems where the government, rather than the market and the public, plays a major role).
Originality/value
The vast educational market in China and the potential of online education also present interesting opportunities for foreign higher education institutions.
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March 30, 2020 is a day of qualitative changes in the Lithuanian education system. This day in history – at least in the history of education – will record the day when mass…
Abstract
March 30, 2020 is a day of qualitative changes in the Lithuanian education system. This day in history – at least in the history of education – will record the day when mass distance learning began in the entire Lithuanian education system. All educational activities from kindergarten to higher and adult education were organized at a distance. In fact, the idea of distance learning was not so new in Lithuania. The first steps in developing a distance learning system in Lithuania were taken 25 years ago, but before the pandemic, it was more the exception than the norm and, of course, it had never been global. But in Spring 2020, all educational institutions (in general education during 2 weeks, in higher – even only during 2–3 days) were transformed from contact to distance learning. From a few-month perspective, it can be said that, despite all the circumstances, this transformation has been quite successful. In order to better understand the reasons for this quite sufficiently successful transition, it would be worthwhile to briefly review the organization of distance learning in Lithuania until the 2020 pandemic.
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Aminudin Zuhairi, Navaratnasamy Karthikeyan and Saman Thushara Priyadarshana
The purpose of this paper is to reveal how support services for open and distance students are designed, developed and implemented to ensure successful learning to take place…
Abstract
Purpose
The purpose of this paper is to reveal how support services for open and distance students are designed, developed and implemented to ensure successful learning to take place, with specific references to the Open University of Sri Lanka (OUSL) and Universitas Terbuka (UT) Indonesia. Success in distance learning is one major challenge for open universities to respond to expectations of students and stakeholders. This study focuses on the strategies of student support services in OUSL and UT, investigating related factors including instructional design and development, learning engagement and motivation, policy and strategy in reducing dropouts, use of OER/MOOCs, and quality assurance.
Design/methodology/approach
A qualitative study was employed involving analyses of documents; interviews and focus group discussion with senior administrators, academic staff, students; and on-site observation in locations of teaching and learning.
Findings
This research is exploratory in nature. Findings of the study are expected to improve our understanding of student support in distance learning, in which analysis is based on good practices, challenges and rooms for improvement of both OUSL and UT.
Practical implications
Findings of this study reveal practices and lessons learnt that may be useful as reference to open universities, taking into considerations the fact that each open university has been established to address specific challenges in its own unique circumstances.
Originality/value
This research may be adopted as baseline framework for analysis of student support for open universities. Further in-depth study is needed to understand how various aspects of student support contribute to success in open and distance learning.
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Baurzhan Bokayev, Zulfiya Torebekova, Marta Abdykalikova and Zhuldyz Davletbayeva
The purpose of this study is analysing the experince of Kazakhstan in implementing distance/online learning during pandemic. The COVID-19 pandemic has affected all areas of social…
Abstract
Purpose
The purpose of this study is analysing the experince of Kazakhstan in implementing distance/online learning during pandemic. The COVID-19 pandemic has affected all areas of social and economic life, including education. More than 1.3 billion students worldwide have switched to online/distance learning. In Kazakhstan, more than 6 million active participants in the educational process are navigating this online migration. There is significant criticism of the process among the general population, demanding scholarly investigations into the government’s actions.
Design/methodology/approach
This paper examines the re-organization of education in Kazakhstan during the COVID-19 pandemic. Methods to uncover this included an express survey of 31,300 households, in interviews with 65 parents, 15 children, 9 school/college/university administration and teachers and 15 representatives of the Government of Kazakhstan, and in analyses of statistical and regulatory documents.
Findings
This study finds that the government of Kazakhstan has faced significant issues in the transition to distance/online learning due to weak internet infrastructure and a lack of effective interaction with all stakeholders, as well as biased statistical and analytical information.
Originality/value
The pandemic has functioned as a test of government readiness for crisis and has exposed several fault lines where official development policy has been ineffective. While the “gap” between policy and outcome is often attributed to failures in local implementation, the unique factors at play here – an interested citizenry and committed teachers – show that considerably more work has to be put into bringing “best practices” from developed countries to developing ones.
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Aminudin Zuhairi, Maria Rowena Del Rosario Raymundo and Kamran Mir
Quality assurance (QA) in open and distance learning (ODL) has always become universal concerns of stakeholders. The quality of ODL has been confronted with challenges in terms of…
Abstract
Purpose
Quality assurance (QA) in open and distance learning (ODL) has always become universal concerns of stakeholders. The quality of ODL has been confronted with challenges in terms of the diversity of inputs, processes, the complex supply chain management of ODL and recent paradigm shift into online learning. Assuring the quality of ODL are daunting tasks at individual, institution and system levels. Completed before the beginning of the COVID-19 outbreak, this study aims to better understand the implementation of QA system in three Asian open universities (OUs), namely University of the Philippines Open University (UPOU), Universitas Terbuka (UT), Indonesia and Allama Iqbal Open University (AIOU), Pakistan.
Design/methodology/approach
A qualitative method was employed involving analysis of documents of the three Asian OUs and focus group discussions and interviews with management and staff. Data collected were then analyzed to draw conclusions and possible recommendations.
Findings
Findings of this study presented good practices, challenges and rooms for improvement of the QA system in the three Asian OUs. Focusing on students and stakeholders in their QA effort, this study has revealed that quality begins with inner self and is multidimensional. QA is principally viewed as continuous improvement, as mechanism and assessment and as effort at exceeding expectations of students and stakeholders. The recent challenge for QA is to embrace a delicate process of ODL transformation into online digital system. The recent COVID-19 outbreak has further implications and challenged QA implementation in ODL in higher education into the next level of complexity.
Practical implications
This study revealed the diversities in how OUs met the societal needs of their respective stakeholders and addressed the challenges ahead for QA in ODL.
Originality/value
These findings were expected to enhance the understanding of the theory and practice of QA in ODL and to contribute to quality improvement of ODL programs.
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Tomo Kawane, Bismark Adu-Gyamfi and Rajib Shaw
The COVID-19 pandemic has compelled higher educational institutions to implement alternative educational strategies that rely heavily on internet accessibility and utilisation to…
Abstract
Purpose
The COVID-19 pandemic has compelled higher educational institutions to implement alternative educational strategies that rely heavily on internet accessibility and utilisation to monitor and evaluate students. This study aims to find certain indicators for planning and designing future courses of inclusive online education in the domain of disaster risk reduction (DRR).
Design/methodology/approach
The study reviews and analyses online teaching and learning experiences of DRR courses. It uses online surveys and interviews to derive the perspectives of selected students and educators in universities in Asia and the Pacific region.
Findings
Active engagement is considered to be achieved when students are active in chat boxes, through presentations, through assignments and when the video cameras of students are turned on. On the contrary, students perceive active engagement differently because they face emotional disturbances and health issues due to prolonged screen/digital device use, have inadequate information and communications technology infrastructure or have digital literacy deficiencies among others. The study finds that online courses have many sets of strengths, weaknesses, opportunities and threats, when they are balanced, they can improve DRR courses in the future.
Research limitations/implications
The study is based on the outcome of interviews with 10 experienced educators in DRR courses as well as students from different schools taking courses in DRR education. However, the students are not necessarily taking the courses of the educators interviewed due to the inability of some educators to avail themselves and the challenge of contacting the students. This notwithstanding, the results of this study give a general overview of the situation to be considered in the planning and design of online and distance education.
Social implications
The results do not reflect the reaction of students and tutors of the same course. Future studies of collecting and analyzing the responses from the students and the educators with the same course could provide tailored solutions.
Originality/value
This study attempts to find solutions to bridging two different perspectives on teaching and learning. The results would be important to strengthening and designing future online courses.
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Rachel Scott and Jaimie Hoffman
This chapter unpacks the unique characteristics of online students, research that exists pertaining to support of online students in American higher education, and reviews the…
Abstract
This chapter unpacks the unique characteristics of online students, research that exists pertaining to support of online students in American higher education, and reviews the subsequent chapters in this volume. The chapters in this book focus on research, theoretical foundations for supporting the success of online student. Authors present case studies in various context including a large state university system, a large and increasingly growing public master’s degree, two private institutions, and a Scottish institution. Various theoretical constructs are provided to help inform practices for supporting online students including “communities of practice” (Wenger, 2000) or “communities of inquiry” (Garrison, 2007) and the Dynamic Student Development Metatheodel (DSDM). The final chapters of this book unpack the experiences of specific populations including post-baccalaureate, students, and doctoral students, understanding that each subset of students encounters different challenges throughout their online experiences. Finally, this book closes with a focus on a very important topic for all professionals: accessibility discussing the importance of inclusion, participation, and engagement for students with disabilities no matter the modality of learning. The last chapter compares two models of support (medical and social) and offers recommended changes for implementation of best practices to enhance literacy supports in online learning environments.
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Neema Florence Vincent Mosha and Edith Talina Luhanga
In 2020, the Covid-19 pandemic resulted in full or partial lockdowns of higher education institutions (HEIs) in most countries worldwide. On the other hand, HEIs around the world…
Abstract
In 2020, the Covid-19 pandemic resulted in full or partial lockdowns of higher education institutions (HEIs) in most countries worldwide. On the other hand, HEIs around the world were faced with the difficult questions of how to continue to provide training, learning and research activities to students during outbreaks, epidemics and pandemics. Online and blended learnings are relatively new modes of teaching and learning activities which enable HEIs to offer either online only or a combination of online and physical-based programs of study respectively. Adoption of such learning practices helped ensure continued HEIs operations during outbreaks, epidemics and pandemics. However, there are HEIs which still have no or limited investment in online and blended learning. This chapter outlines the different models of online and blended learning that HEIs can adopt, demystify the benefits, values and challenges posed by these models, necessary infrastructure including information and communication technologies (ICTs) as well as required staff and student support services to ensure effective and efficient uptake and usage. It further shows that with a deliberate initial investment in the necessary infrastructure, staff and student support services, the resources of and potential for online and blended programs can be enormous. It also outlines remote learning models that HEIs can adopt, how to support students’ readiness for online and blended learning, the benefits and challenges posed by employing online and blended learning in HEIs and the necessary infrastructure and support services.
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Ayşegül Liman Kaban and Sinan Aşçı
Applying digital literacy skills in face-to-face or online classrooms started ringing the changes during the COVID-19 pandemic in recent months. Stating the obvious, well-planned…
Abstract
Applying digital literacy skills in face-to-face or online classrooms started ringing the changes during the COVID-19 pandemic in recent months. Stating the obvious, well-planned distant learning experiences are different from courses offered online in response to a crisis or disaster. Every institution around the world has worked on preserving instruction throughout the COVID-19 pandemic. The extent to which educators being aware of their own and their students’ digital literacy skills perceived how and what kind of information and communication technologies are used under such an emergency remote teaching and learning. The preparedness level of learners in using online information and communication technologies is a naturally regulated phenomenon because they are born to live a life of technology. Yet, educators have applied experience, and practical knowledge in face-to-face classroom settings remains a mere curiosity to remote teaching. This study was conducted to investigate educators’ level of preparedness to use online information and communication technologies for their emergency remote teachings and their experiences from the field by focusing on moderating variables – asserted by Means, Bakia, and Murphy (2014) – like modality, instructor role online, online communication synchrony, source of feedback, and role of online assessments. Based on self-report scaled and open-ended questions in the same questionnaire, the participants were recruited online via convenience and accidental sampling, and the data were analyzed by using Statistical Package for Social Sciences software version 22.0 and thematic analysis. Within this study, how educators experience remote teaching during the global pandemic and what they prefer to carry out for the same effectiveness of the courses are discussed based on their digital literacy skills and digital readiness.
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