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Article
Publication date: 25 January 2024

José A. Folgado-Fernández, Nuria Huete-Alcocer, Ricardo Hernández-Rojas and Ona Vileikis

Conserving appropriately the culture and heritage of a city through sustainable tourism is a key element for its economic development. Heritage cities generate economic, social…

Abstract

Purpose

Conserving appropriately the culture and heritage of a city through sustainable tourism is a key element for its economic development. Heritage cities generate economic, social and environmental benefits through tourism management. This study aims to intend, in the context of economic sustainability of the territory and promotion, to improve the understanding of the relationship between the sources of information of tourists and their motivations, with satisfaction and future behaviour intentions. For this, a study has been carried out in the Old Town of Cáceres (Spain), a city recognised as a world heritage property by UNESCO.

Design/methodology/approach

This study applies a descriptive analysis, based on frequencies. For data collection, a structured questionnaire has been used to identify the opinion of tourists during their visit to the heritage city of Cáceres.

Findings

This study demonstrates the existence of a positive relationship between the sources of information and the tourist experience with their future behavioural intentions and satisfaction of their visit. All this in the global context of the destination for sustainable economy and the UN Agenda 2030 for sustainable development. Furthermore, the results of the study suggest that the motivations of tourists are the most important factor in explaining the overall experience and loyalty of tourists to a city.

Research limitations/implications

A limitation of this study is the data set used. The results must be contextualised at the time and place when the questionnaire was conducted.

Practical implications

The proposed model makes it possible to advance future heritage tourism strategies, in terms of planning and communication of the heritage resources of a destination. Tourism heritage institutions should increasingly invest in communication improvements based on new technologies and social media. At the same time, integrated planning with special policies for the sustainable protection of heritage can make important progress in the tourist and cultural development of the destination.

Originality/value

This article tests for the first time within the context of heritage cities in Spain and in the context of a sustainable economy and cultural heritage for destination, the relationship between different sources of site promotion information and future tourist behaviour intentions. It provides original evidence of the value of applying the underlying theory of the proposed model in a world heritage tourist destination.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 26 October 2012

Ona Vileikis, Giorgia Cesaro, Mario Santana Quintero, Koenraad van Balen, Anna Paolini and Azadeh Vafadari

The purpose of this paper is to discuss the application of documentation and recording techniques for World Heritage conservation using the case studies of the Petra Archeological…

1082

Abstract

Purpose

The purpose of this paper is to discuss the application of documentation and recording techniques for World Heritage conservation using the case studies of the Petra Archeological Park (PAP) in Jordan and the Silk Roads Cultural Heritage Information System (CHRIS) in Central Asia. In the PAP case study, these techniques could aid in the assessment of risks faced by World Heritage properties and threats to the integrity of the Outstanding Universal Values (OUV). With respect to the Silk Roads CHRIS case study the Geospatial Content Management System (Geo‐CMS) proposed aims to improve information management and collaboration among all stakeholders.

Design/methodology/approach

Integrated surveying techniques and information management systems together with active stakeholder participation can be used as conservation and management tools. In the case of PAP, using a systematic documentation tool (MEGA‐J) to conduct site condition and risk assessment of cultural heritage and combining photographs, maps and GPS measurements within a GIS platform allows for identifying the location and intensity of risks, and the degree of vulnerability within the PAP boundaries and buffer zone. In the Silk Roads CHRIS project the Geo‐CMS brings together data from different fields, e.g. geography, geology, history, conservation, to allow for a holistic approach towards documentation, protection and management of a number of diverse sites to be combined in serial transnational World Heritage.

Findings

The study provides insight into how digital technologies can aid in heritage documentation and conservation, including stakeholder involvement and training. Moreover, by means of the two case studies it can be shown that a combination of digital technologies allows for an efficient mapping of buffer zones and risks and how a Geo‐CMS can form a common platform to manage large quantities of information of different origin and make it accessible to stakeholders in transnational projects.

Originality/value

This paper discusses the use of digital technology and the participation of stakeholders in heritage conservation and documentation when dealing with complex World Heritage properties, e.g. serial transnational and archaeological ensembles at high risk.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 2 no. 2
Type: Research Article
ISSN: 2044-1266

Keywords

Content available
Article
Publication date: 28 October 2011

Loes Veldpaus

446

Abstract

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 1 no. 2
Type: Research Article
ISSN: 2044-1266

Content available
Article
Publication date: 27 May 2011

Loes Veldpaus

660

Abstract

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 1 no. 1
Type: Research Article
ISSN: 2044-1266

Article
Publication date: 26 October 2012

Ana Pereira Roders and Ron van Oers

The purpose of this article is to introduce the papers selected for the current issue. Furthermore, it provides a common background in presenting and discussing the role of…

2056

Abstract

Purpose

The purpose of this article is to introduce the papers selected for the current issue. Furthermore, it provides a common background in presenting and discussing the role of heritage impact assessments, considering the projected growth of their implementation not exclusive to World Heritage properties and their potential role in bringing cultural heritage management and sustainable development closer together.

Design/methodology/approach

From a brief introduction to the background and state‐of‐the‐art on heritage impact assessments, this article describes and explains the ten guidelines recently published to assist cultural heritage managers on the application of heritage impact assessments for World Heritage properties. After this, the role of heritage impact assessments in bridging cultural heritage management and sustainable development will be discussed and new doors opened for further research within the field.

Findings

Ten recommendations to structure and classify heritage impact assessments have been identified throughout the ICOMOS guidance on Heritage Impact Assessments for World Heritage properties. Yet, only further research and opportunities to implement them will validate their contribution to the efficiency of World Heritage site management.

Originality/value

In providing an overview of heritage impact assessments, this paper is useful to the readers of the journal interested in guidelines on heritage impact assessments for World Heritage properties, and in the wider ramifications of the management of properties designated as cultural heritage. It introduces the state‐of‐the‐art on heritage impact assessments and reveals areas where research has been lacking, which can be taken up by researchers working on this aspect, or even to highlight the relevance of their ongoing research.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 2 no. 2
Type: Research Article
ISSN: 2044-1266

Keywords

Content available

Abstract

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 13 no. 3
Type: Research Article
ISSN: 2044-1266

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