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Little is known about the current state of industry standards subscriptions in US libraries. In this age of electronic access and tightening budgets, many libraries are re‐examining whether or not to alter paper subscriptions of standards to electronic versions and/or switch to on‐demand delivery.

Two surveys were conducted in an attempt to gauge the extent to which other libraries are currently collecting standards in electronic format, or providing on‐demand purchasing for industry standards.

The number of libraries purchasing electronic standards or providing on‐demand purchasing in 2003 appears to be incongruous with comments from both surveys. In the 2001 survey, librarians could not find ways to fund on‐demand purchasing and, in the 2003 survey, a number of libraries were purchasing some sets on an irregular basis to save money. A little over half (51 percent) of the responding libraries provide electronic versions of standards and 60 percent indicated they provide on‐demand purchasing of individual standards.

Survey responses resulted in several local changes to improve patron success rates at acquiring industry standard including: created a publicly‐searchable database of locally‐available standards, initiated a purchase on‐demand process, worked with interlibrary loan (ILL) staff to determine which standards would be better to purchase versus request on ILL, and became more adept at reference interviews involving requests for standards.

The purpose of this paper is to share opinions about where the future of Interlibrary Loan could go by discussing new methods of providing service to users. These methods include the expansion of arenas in which requests are searched, and several purchase‐on‐demand options.

The authors describe a framework in which resource sharing transactions are placed within four domains: free, buy, borrow, and rent. New methods of filling requests are discussed within this framework.

In this climate of constant change there are risks involved with libraries integrating a new company or service into a workflow. Factors such as reliability and stability, user expectations, cost, and license terms and provisions are important to consider. Also, the time it takes for staff to learn new tasks must also be evaluated. Staff should be encouraged to evaluate these factors, balancing them in a cost‐benefit framework and strategy, with a focus on ensuring library user satisfaction. Exploring how alternative sources can adapt to a request system, including billing infrastructure is fundamental to the future of resource sharing.

This article is useful for interlibrary loan staff who want to expand their current services or revise their borrowing/lending workflows.

This paper seeks to discuss patron‐driven acquisition (PDA) of electronic books (e‐books), a relatively recent move designed to meet immediate needs rather than predict future use.

The paper notes attributes and drawbacks to the general PDA model.

The paper concludes with a positive assessment of PDA, but with the recognition that sustainability may be a challenge.

The paper offers a balanced perspective of the popular PDA trend.

The purpose of this paper is to provide a review of the most recent literature concerning document supply and related matters.

This paper is based on the reading of over 150 journals as well as monographs, reports and web sites.

The paper finds that document supply (both returnables and non‐returnables) continues to grow in the USA albeit more modestly than in the past; however globally decline continues although again more modestly. The tension caused by the Big Deals and Serial backfiles consuming more and more of reduced library budgets will increase as the cuts bite. Statistical analysis of serial usage continues with interesting results showing that 50 per cent of journals in many libraries only account for a few percentage points of demand

The paper is a useful source of information for librarians and others interested in document supply and related matters.

This paper aims to describe the development of one transactional access/pay‐per‐view model and its current and anticipated impact on ILL at one US university.

The services at Murray State University (MSU) are described and the impact of one year of PPV implementation assessed. Some general implications are explored.

It found that PPV has not yet had a correlative impact on ILL at MSU but this is likely to change as PPV expands.

The paper shows this to be one of a number of empirical studies which are valuable in assessing the impact of PPV as an alternative to the conventional ILL supply of articles.

The purpose of this paper is to provide a review of the literature concerning interlending and document supply and related matters.

The approach is based on the reading of over 150 journals as well as monographs, reports and websites.

Resistance to the Big Deals for journals is still growing – in particular because of the current budget cuts that are hitting libraries badly but publishers remain complacent. Interesting movements on the copyright front as the Hargreaves report in the UK is accepted by the government and the STM Association gets upset. Patron driven acquisition receives a lot of attention in the literature – when will the world outside of the US pay as much attention?

The paper represents a useful source of information for librarians and others interested in document supply and related matters such as resource sharing and open access.

The purpose of this paper is to provide a review of the literature concerning interlending and document supply.

The paper is based on the reading of over 130 journals and related material.

Some interesting findings on document supply including an important Outsell report on document suppliers and some research showing that whilst users expect and often make do with what is immediately available, nonetheless over half of the responders use document supply services. Some substantial pieces are reviewed on Big Deals including the dramatic growth in deposits as a result of toughening up the NIH mandate and some further articles on the UK Finch report on open access. The significant developments in Open Access are reflected once again in a lengthy section in this review.

The paper represents a useful resource for librarians and others concerned with interlending and document supply as well as such related matters as resource sharing and open access.

This paper aims to ask how best to integrate cooperative and demand‐driven collection development in order to simultaneously lower costs, create efficiency, reduce redundancy, increase the range of accessible materials and satisfy patron demand.

By means of example, this paper outlines ways in which the University at Buffalo Libraries are merging demand‐driven collection strategies with cooperative collection development and the rationale behind combining the two approaches.

This paper presents an analysis of three demand‐driven cooperative collection development programs describing the opportunities and challenges posed by such a combination and future directions in demand‐driven collaborative programs.

The paper provides insight into the structure and implementation of academic and multi‐type library demand‐driven cooperative collection development programs with possible applications for other library consortia.

The purpose of this paper is to analyze the adoption of IP Television (IPTV) as a distribution channel. The authors test the effects of its features, such as personalization and interactivity, on users' perceived control and satisfaction with their purchase experience. The authors also analyze the purchase process of news‐on‐demand packages, in which users can personalize the contents and amount of news and interact with other users.

A testbed platform was designed which integrates the interactivity and content personalization of IPTV and a 2×2 between‐subjects factorial design was developed, resulting in four experimental scenarios of the platform. Multivariate analysis of variance analyses have been applied.

Data from 119 university students corroborate the importance of content personalization and interactivity in the users' purchase experience configuration, as these variables increase both users' control and satisfaction. The authors also confirm that the users preferred the IPTV platform which combines interactivity and personalization rather than the other designs that only had one of these features.

In spite of the advantageous features of IPTV, its adoption has been slower than initially expected. The causes of this slow pace of adoption are still unclear. This paper contributes to the understanding of IPTV as a new distribution channel, which is an underdeveloped perspective in the field. Moreover, it demonstrates the importance of fostering the collaboration of users in designing services through interactivity and personalization.

The purpose of this paper is to assert that, in an effort to more effectively match users' needs to purchases and extend the buying power of library budgets for e‐books, libraries should use a profiled purchase on demand option to supplement their current practices.

The paper reviews usage patterns for print and e‐books, business models for e‐books and comments on the benefits of using a patron‐driven acquisitions model.

Circulation of the print collection is slowly declining, with only 20 per cent of the collection circulating in 2009. Large purchased collections of e‐books statistics are roughly the same but those purchased through Patron‐Driven Acquisitions are assured use.

The discussion of current business models for e‐books illustrates some challenges libraries face in transitioning from print to electronic. Patron‐driven models allow libraries to help users at point of need and manage scarce resources.