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Article
Publication date: 1 January 2006

Zahir Irani and Omiros D. Sarikas

221

Abstract

Details

Journal of Enterprise Information Management, vol. 19 no. 1
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 1 September 2006

Zahir Irani and Omiros D. Sarikas

233

Abstract

Details

Journal of Enterprise Information Management, vol. 19 no. 5
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 1 July 2006

Zahir Irani and Omiros D. Sarikas

209

Abstract

Details

Journal of Enterprise Information Management, vol. 19 no. 4
Type: Research Article
ISSN: 1741-0398

Article
Publication date: 1 June 2007

Omiros D. Sarikas and Vishanth Weerakkody

This paper seeks to explore the challenges that local government face in the UK when implementing fully integrated electronic public services.

2372

Abstract

Purpose

This paper seeks to explore the challenges that local government face in the UK when implementing fully integrated electronic public services.

Design/methodology/approach

A case study based research approach using interviews with employees and citizens in a large local authority was utilised to examine both the government and citizen's perspective of electronic government (e‐government) and related service improvement efforts.

Findings

From a theoretical perspective, process and information systems integration are identified in the literature as key challenges for enabling fully functional e‐government services. However, empirical research in this paper highlights that broader issues of technical, political, and organisational origin are of equal importance but tend to be overlooked in practice.

Research limitations/implications

Although the empirical research discussed in this paper is limited to one local authority, its size, geographic location and ethnic diversity makes the local authority a good illustrative example of local e‐government implementation efforts in the UK.

Originality/value

The findings and issues raised in this paper are of practical importance to the UK public sector and elsewhere, and can aid to enable the identification of objectives, priorities and barriers to e‐government, and options for successful implementation thereof. Conversely, the process and information systems integration issues discussed in the paper is timely and novel as national e‐government efforts are now moving from initial e‐enabling efforts to a process transformational phase in the UK.

Details

Transforming Government: People, Process and Policy, vol. 1 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 1 October 2005

Marinos Themistocleous and Omiros D. Sarikas

While private companies have continued to take advantage of information and communications technology to improve their businesses, services offered by government…

3058

Abstract

Purpose

While private companies have continued to take advantage of information and communications technology to improve their businesses, services offered by government organisations have remained deficient over the years. Aims to provide an introduction to the papers within the journal issue which focus on this theme.

Design/methodology/approach

Provides an outline of the themes of the papers.

Findings

Notes that in seven the papers, contexts and problems associated with change instigated by e‐government initiatives are explored. These relate to the intersection of theory, method, empirical findings and novel systems. They discuss practices, methods and barriers associated with the challenge of realising the vision of e‐government.

Originality/value

Provides an introduction to the papers on e‐government, an evolving multidimensional and multidisciplinary field, where many mutually interdependent factors impact on its success, acceptance and perceived benefits.

Details

Journal of Enterprise Information Management, vol. 18 no. 5
Type: Research Article
ISSN: 1741-0398

Keywords

Content available
Article
Publication date: 2 January 2007

Zahir Irani

280

Abstract

Details

Journal of Enterprise Information Management, vol. 20 no. 1
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 1 March 2006

Zahir Irani

228

Abstract

Details

Journal of Enterprise Information Management, vol. 19 no. 2
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 24 April 2007

Zahir Irani

258

Abstract

Details

Journal of Enterprise Information Management, vol. 20 no. 3
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 1 November 2006

Zahir Irani

247

Abstract

Details

Journal of Enterprise Information Management, vol. 19 no. 6
Type: Research Article
ISSN: 1741-0398

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