Search results

This paper aims to understand social entrepreneurship (SE) business model design to create values whilst undertaking public service delivery within the complex environments of local governments in South Africa.

Face-to-face semi-structured interview was conducted with 15 purposively selected social entrepreneurs in Gauteng and Western Cape provinces. The interview guide consisted of main themes and follow-up questions. Themes included SEs’ general history, the social business model; challenges faced and how these were overcome; scaling and growth/survival strategies. These enabled the evaluation of SEs in terms of identifying key criteria of affordability, availability, awareness and acceptability, which SEs must achieve to operate successfully in low-income markets. Social enterprise owners/managers within the electricity distribution, water reticulation and waste management services sectors were surveyed.

Most respondents focus on building a network of trust with stakeholders, through communication mechanisms that emphasize high-frequency engagements. There is also a strong focus on design-thinking and customer-centric approaches that strengthen value creation. The value creation process used both product value and service value mechanisms and emphasized quality and excellence to provide stakeholder, as well as societal value, within their specific contexts.

This study builds upon other research that emphasizes SEs’ customer-centric approaches to strengthen value creation and on building a network of trust with multiple stakeholders. It contributes to emphasizing the business paradigm shift towards bringing social values to the business practice.

Social good, but resource providers are demanding more concrete evidence to help them understand their impact (Struthers, 2013). This is because it is intrinsically difficult for many social organizations to document and communicate their impact in more than an anecdotal way. The research has contributed to the understanding of how SEs can provide evidence of value creation.

This study contributes to the understanding of how business models are designed to create value within the context of the overwhelming complexity of local government services in South Africa.

South Africa is among the world's highest levels of alcohol consumption per drinker. Liquor abuse is hence rampant and many drinkers engage in risky drinking regularly. The purpose of this paper is to discuss the problem of liquor abuse and seek to understand the degree to which respondents are aware of the alcohol problem in South Africa and whether they have experienced incidents of alcoholism, its impacts and in particular, the study seeks to determine the degree to which minors are exposed to liquor. Awareness of the seriousness of the problem is crucial to finding a lasting solution to it.

This paper conducted a survey in five provinces of the socio‐economic aspects of liquor abuse. These are Eastern Cape, Gauteng, Kwazulu Natal (KZN), Mpumalanga and Western Cape provinces. The paper intends to address whether there are: differences in liquor abuse between experiences of demographic (racial) groupings per province; differences in the knowledge of alcohol‐related activities and impacts per province; and differences in exposure of minors to liquor‐related violence per province.

South Africans are generally aware of the liquor abuse problem and many have had personal experiences or know family members who have had personal experiences. Liquor abuse is associated strongly with negative social activities in the country. Among occupational groups, administrative officers in Gauteng and Mpumalanga are significantly associated with being transported by drunk drivers. Drinking at work is significantly associated with professionals in KZN.

There are few studies that examine issues related to the problem of liquor abuse and the awareness of its seriousness. The findings could assist in understanding how to target education campaigns to inform the public of the problem of liquor abuse.

The purpose of this paper is to analyze citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi, Emfuleni and Midvaal.

The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng district municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study and descriptive and inferential statistics approaches were used. The focus was on citizen satisfaction with public service delivery in health care, housing, water, electricity, solid waste removal, community services or overall physical appearance of the community, cutting crimes and job creation.

Respondents are most dissatisfied with roads maintenance, government efforts to create jobs and reduce crime. Respondents from Emfuleni local municipality hold more positive feelings about public service delivery in the area of water, electricity, and solid waste. Their most negative feeling is in the area of job creation, roads and the municipality's efforts in cutting down on crime. On balance, respondents from Lesedi hold positive feelings about public service delivery only in the area of water and electricity supplies. Similarly, their most negative feelings are in the area of job creation, roads, and the municipality's efforts in cutting crime. Respondents from Midvaal do not hold positive feelings about public service delivery in their local municipality. Similar to other two local municipalities, their most negative feelings are in the area of job creation, roads, and the municipality's efforts in cutting crime. Overall, the most negative sentiment about public service delivery has been expressed by respondents from Midvaal, followed by Emfuleni and Lesedi.

It is important for public service delivery in Sedibeng municipality to improve so that citizens' public confidence can rise.

Throughout Africa, governments have been entrusted to finance and provide basic services such as health, education, telecommunications, safe water and modern sanitation. Adequate access to these services enhances development. Public services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Thus, improving public service delivery is one of the biggest challenges in the continent.

The purpose of this paper is to discuss growth and performance of small- and medium-size enterprises (SMEs) in Central and Littoral provinces of Cameroon’s manufacturing and retail sectors.

A full survey of 700 randomly selected SMEs owner-managers was conducted though only 575 enterprises were retained for analysis after performing the coherence test. The survey was conducted in the central and littoral regions, the location of almost 70 per cent of the SMEs in Cameroon. The survey questionnaire administered consisted of about 50-60 questions covering the profile of the business owner, and business growth and performance. The full sample consists mainly of enterprises in the tertiary and secondary sectors. They were mostly retails and wholesales (supermarket, hardware shop, clothing shop, perfume shops and liquor store). Although, the secondary sector contributes 31 per cent of Cameroon's GDP and employs 15 per cent of the population, they are mostly large enterprises, with very few SMEs. Hence few businesses were interviewed in this sector.

Business location affects turnover growth. The likelihood of negative growth or zero growth decreases with the age of enterprise. Increased levels of education result in improved turnover growth. There is no association of gender of with growth of business turnover. The burden imposed by municipal regulation and compliance with it negatively affects turnover growth. Time taken to be in compliance with tax regulations overall also negatively affects turnover growth.

Disseminating regulatory information to SMEs would be useful in order to improve compliance in general and newly formed enterprises located in the Littoral Province in particular. It is important to reduce regulatory burden on SMEs overall. Restrictive trade and business regulations in Africa tend to be largely devised through negotiated settlements with large corporates, and the onerous requirements tend to be inappropriate and out of reach for small, medium and micro firms. The business environment in the Littoral Province should be improved.

Studies that examine econometric determinants of the growth of SMEs in Africa, and especially in Cameroon are few indeed. This is an area that is very crucial to examine and fully understand for policy development.

The purpose of this paper is to empirically report the findings on the relationship between financial sector development, economic growth and of millennium development goals (MDGs) for poverty reduction, education and health development in South Africa.

The autoregressive distributed lag bounds testing technique was applied to two indicators of financial development, economic growth and four indicators of MDGs.

Economic growth and MDGs jointly cause financial development. Similarly, economic growth and financial sector development jointly cause the attainment of MDGs. The attainment of MDGs such as increased per capita expenditure on food and education as well as economic growth jointly cause financial development.

The findings highlight the complexity of the relationship between financial development, economic growth and MDGs. It is essential that the government of South Africa pursue a three track strategy of promoting financial sector development, economic growth and MDGs. The development of one strategy causes and is caused by the development of the other two.

Relationships between financial development, economic growth and MDG targets are unsettled in the literature. This paper studies the link between the three variables in South Africa. Hence, the contribution of this study is to enrich the understanding of this important field in the context of an important African country.