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The purpose of this paper is to explore the challenges faced by tutors who were providing remedial literacy support to New Zealand apprentices.

As part of a wider, triangulated study of employers, tutors, apprentices, and industry training coordinators, the author undertook a qualitative analysis of ten in‐depth interviews with apprentices’ literacy tutors.

It was found that three issues strongly affected what tutors could achieve for their students. First, tutors experienced substantial role ambiguity; second, apprentices were working in oral and experiential modes more than in print‐literate modes; and third, tutors found they had to employ an instrumental approach to their teaching in response to the situation they encountered. For example, this often meant serving as a scribe for their student rather than being able to focus on building the apprentice's print literacy.

It is possible that the difficult situation faced by these literacy tutors may be replicated in similar situations where funding is insufficient to build competence in literacy.

The constraints on what the tutors could actually achieve within tight funding limits meant that most students, while on track to successfully complete their apprenticeship, still remained of low print literacy.

The study reveals how tutors’ instrumental approach ran counter to their traditional ethical stance associated with building empowered, competent citizens who could participate fully in their civic, social and economic settings. It also shows how this literacy support enhanced the apprentices’ confidence, yet they probably became further reinforced in their little‐changed, oral work culture.

The purpose of this paper is to explore how student learning materials, such as textbooks, are becoming more oriented toward multi-modal approaches using visuality and orality. While such approaches may help students to understand and then to reproduce taught materials, the objective of this paper is to question whether they are serving to promote students’ critical literacy.

The paper assesses the character of current textbooks and other means of student support, such as online learning management systems, and assesses how well they seem able to promote the critical literacy that requires ability in “reading against” and “writing back”. The paper goes on to identify ways in which some parts of the university see orality as preliminary and subordinate to literacy-focused communication, but elsewhere, the pinnacle of students’ work is artistic or creative attainments with lesser need to write complexly literate textual works.

As a means of trying to resolve inherent tensions between differing pedagogical assumptions and methods in the university, the paper proposes ways in which Ong’s (1982, p. 36) nine communication characteristics of “orally based thought and expression” may be able to offer insights into challenges of improving students’ critical literacy.

The inherent academic tensions within the university still remain insufficiently theorized. For example, the humanities and social sciences (still) place much store on developing students’ abilities in critical writing, while disciplines such as design or creative arts are much more focused on students’ creative outputs. The paper contributes to a better understanding of such scholars talking past one another.

Scholars in different academic camps often note the discrepancies in how their relative pedagogical tasks are to be understood, but typically, it is not clear to them how they might better relate to other parts of the university. The paper aims to elucidate the nature of academic differences that often appear to exist to provide insights into possibly new ways of seeing everyday teaching and learning.

Ong’s insights into literacy and orality when viewed through a prism of tertiary teaching and learning provide a practical means whereby students and other university stakeholders can develop a better appreciation of the character of the modern university.

The novel use of Walter Ong’s model of literacy and orality provides fresh ways of seeing challenges and disputes within the academic community and suggests new ways of seeing students’ work and their teachers’ expectations of them.

The purpose of this paper is to present a four component model of ethical behavior that integrates literature in moral psychology, computing ethics, and virtue ethics as informed by research on moral exemplars in computing. This is part 2 of a two part contribution, part 1 having appeared in Vol. 6 No. 3.

This psychologically based and philosophically informed model argues that moral action is grounded in relatively stable personality characteristics, guided by integration of morality into the self‐system, shaped by the context of the surrounding moral ecology, and facilitated by morally relevant skills and knowledge.

The model seeks to explain the daily successful (and unsuccessful) performance of moral action by computing professionals and to provide groundwork for a pedagogy that emphasizes ethically effective performance.

The model has significant implications for how ethical action to computer professionals and other design professionals might be taught. It also makes recommendations about what need to be measured to construct a complete picture of sustained ethical action in a profession.

Most accepted models of ethical behavior are unidimensional, emphasizing either principled reasoning or a simplistic model of integrity/character. This model brings together a variety of disparate literatures in the light of its emphasis on sustained moral action in the profession. It thereby provides researchers and educators with a picture of what is needed to construct a complete understanding of moral action in the profession.

This paper aims to examine perceived barriers and paths to success for Latin American immigrant professionals in the Canadian job market.

Findings are based on 20 semi‐structured interviews with Latin American graduates of Canadian MBA programs. Interviews were analyzed for emergent categories and common themes.

Despite their strong educational backgrounds, participants perceived several challenges to their success in the Canadian workplace, specifically, language barriers, lack of networks, cultural differences and discrimination. They also identified factors that influenced their professional success in Canada, such as homophilious networks and their Latin American background.

By investigating stories of Latin American immigrant professionals, the study explores subjective views of immigration experiences and discrimination in this unique and rarely examined group. A larger sample will increase the confidence of the study's findings and future studies should examine dynamics of these issues over time.

This paper presents insight onto the labor market experiences and coping mechanisms of the currently understudied group of Latin American immigrant professionals in Canada. The study's qualitative approach enabled the examination of challenges experienced by immigrant professionals beyond those typically studied in this literature (e.g. devaluation of foreign credentials) and led to the finding that being Latin American can act both as a disadvantage in the form of discrimination and as an advantage as it differentiates immigrant professionals from other job seekers.