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Commercial buildings, which include office buildings, are one of the three major energy-consuming sectors, alongside industrial and transportation sectors. The vast increase in the number of buildings is a positive sign of the rapid development of Malaysia. However, most Malaysian government office buildings tend to consume energy inefficiently due to lack of energy optimization. Most of the previous studies focused on the performance of green buildings in fulfilling the green development guidelines. As such, it is essential to study the energy performance of existing government office buildings that were constructed before most energy-efficient standards were implemented to mitigate energy wastage due to the lack of energy optimization. This study aims to analyse the energy performance of existing non-green Malaysian government office buildings and the factors that influence building energy consumption, as well as to evaluate the efficacy of the existing energy conservation measures.

This study was conducted by a literature review and case study. The chosen buildings are six government office building blocks located in Kuala Lumpur, the capital city of Malaysia. In this study, a literature review has been conducted on the common factors affecting energy consumption in office buildings. The energy consumption data of the buildings were collected to calculate the building energy intensity (BEI). The BEI was compared to the MS1525:2019 and GBI benchmarks to evaluate energy performance. SketchUp software was utilized to illustrate the solar radiation and sun path diagram of the case study buildings. Finally, recommendations were derived for retrofit strategies based on non-design factors and passive design factors.

In typical government office buildings, the air-conditioning system consumed the most energy at 65.5%, followed by lighting system at 22.6%, and the remaining 11.9% was contributed by office appliances. The energy performance of the case study buildings is considered as satisfactory as the BEI did not exceed the MS1525:2019 benchmark of 200 kWh/m2/year. The E Block recorded the highest BEI of 183.12 kWh/m2/year in 2020 due to its north-east orientation which is exposed to the most solar radiation. Besides, E Block consists of rooms that can accommodate large number of occupants. As such, non-design factors which include higher occupancy rate and higher cooling demand due to high outdoor temperature leads to higher energy consumption. By considering passive design features such as building orientation and building envelope thermal properties, energy consumption can be reduced significantly.

This study provided a comprehensive insight into the energy performance of Malaysian government office buildings, which were constructed before the energy-efficient standards being introduced. By calculating the BEI of six government office buildings, it is found that the energy performance of the case study buildings fulfils the MS1525 benchmark, and that all their BEIs are below 200 kWh/m2/year. Malaysia's hot and humid climate significantly affects a building's cooling load, and it is found the air-conditioning system is the major energy consumer of Malaysian government office buildings. This study discusses the efficacy of the energy-saving measures implemented in the case study buildings to optimize energy consumption. Recommendations were derived based on the non-design factors and passive design factors that affected the energy consumption of the case study building. It is envisioned that this study can provide practical strategies for retrofit interventions to reduce energy consumption in Malaysian office buildings as well as for office buildings that are in a similar climate.

The purpose of this paper is to investigate human behaviour during fire evacuations in multi-storey residential buildings through a focus on the challenges and obstacles that occupants face. In addition, the paper aims to study all the various behaviours that are relevant to the evacuation strategies/plans in the UK of multi-storey buildings in large cities.

A literature review was conducted to identify the factors occupants face and also the decision making of occupants regarding the methods of egress. A mixed methods research was adopted using interviews and a questionnaire survey. The findings from the interviews and survey are benchmarked against the information gathered from the literature review.

The paper identifies various challenges that occupants face when evacuating a multi-storey residential building. In terms of the decision-making process, the research results evidence that occupants could be given more information on the evacuation procedures within their specific building. The paper also finds that occupants remain reluctant to use a lift during evacuation in fire event, irrespective of any signage clearly stating that is appropriate to do so in the context of modern lift technology.

This paper contributes to the body of knowledge available on the evacuation of multi-storey buildings located in large cities within the UK, outlining the potential areas for future research, focussed on providing an insight of the behavioural decisions made by the occupants make when evacuating a building in the event of a fire.

The purpose of this paper is to review the use of technologies for measuring space occupancy to guide the selection of appropriate tools for workplace post-occupancy evaluation (POE) studies. The authors focus on how actual space occupancy was measured in previous studies and the pros and cons of the different technologies and tools. This paper also addresses research gaps and directions for future research.

The space occupancy measures/tools are categorized based on the three types of technologies: environmental/ambient sensors, wearable sensors/smartphones and computer vision. A total of 50 studies are reviewed to identify the capabilities and limitations of these measurements.

Based on review results, the authors propose that although sensor technology can be a useful addition to the measures/tools list, a comprehensive review of the research goal, the occupants' behavior, and the environmental settings' characteristics should be conducted beforehand. Selecting appropriate technology is critical for collecting the proper behavioral data type, with a lower level of surveillance and increased validity.

This paper urges critical thinking about existing occupancy measures/tools across various fields, to inform the adoption and creation of new building occupancy measures. The knowledge of emerging sensor technology allows researchers to better study the temporal patterns of occupant behavior over extended periods and in a wide range of settings.

The purpose of this paper is to investigate human behaviour under a situation of fire in high-rise residential buildings and identify the factors that motivate people to evacuate.

A literature review was conducted to identify different factors of human behaviour during a situation of fire and identify challenges during the evacuation. Through a mixed research method approach, the paper identifies human background, experience and knowledge with fire safety. The paper discusses the challenges occupants face during evacuation based on previous evacuation experience and what occupants were doing during the fire alarm.

The paper has identified the challenges and the factors that affect occupants’ decision during fire emergency in high-rise residential buildings. It is clear from the findings that occupants have limited knowledge and skills on how to deal with fire emergencies. Occupants tend to depend on other evacuation routes. Occupants tend to ignore the fire alarm and usually they investigate if it is true or false.

The paper provides the knowledge and findings of occupants during fire emergency to fire engineers, facility managers, owners, and other professionals to assist during the design phase, and modify designs based on this findings of this research.

In recent years, the number of high-rise buildings in Malaysia has been increasing. Therefore, it is essential to take evacuation into consideration especially for emergency conditions such as fire, explosion and natural disasters. This research aims to evaluate the effectiveness of the escape time in typical Malaysian high-rise residential buildings.

This work comprises simulation on three buildings around the Selangor area in Malaysia. Quantitative methodology is adopted using Pathfinder software to simulate the evacuation process and time of the three typical Malaysian high-rise residential buildings. Four parameters were studied namely, the occupant load density, walking speed of first and last occupants, average of evacuation time per floor for the three buildings and effect of placement of emergency staircase on travel time.

Findings show that 12 m² which is double the allowable occupants' density in Malaysia increases evacuation time by 67.9% while the placement of the emergency staircase on the left and middle section of a building significantly affects the evacuation time by 21.2%. In conclusion, from the simulation studies, it is recognized that a higher occupant's density affects the evacuation time.

This work could provide information on escape time for future construction of high-rise buildings in Malaysia. Hence, the specification and design of buildings could be reviewed based on the results obtained from this simulation. This information could be beneficial to the building regulators and developers thus enhancing the knowledge of building constructor and possible issues in the design of staircases, corridors and height of buildings.

Studies on human behaviour during a seismic emergency in tall buildings are scant. During such emergencies, occupants need to reach a safe place. The purpose of this paper is to address some of the emotional and behavioural responses of the occupants of three multi-storey buildings during the 19 September earthquake that hit Mexico City in 2017.

A cross-sectional and non-probability study was conducted using a questionnaire-based survey; the sample size was n = 352, and the study was conducted from 4 October to 20 November 2017.

(1) In the 11 storey-building, women, age (18–49 years old [yo]) and participants with higher education exhibited flight behaviour, and those of the six storey-building within the age category 18–49 yo also exhibited a similar behaviour; (2) Women and age (18–49 yo) in the six and 11-storey buildings were significantly associated with fear of the earthquake; (3) Women were significantly more fearful and felt more intense the tremors than men in the 11-storey building; (4) Women were significantly more fearful of the 11-storey building collapsing; (5) The taller the building, the more fearful were the occupants of the building collapsing.

First, the sample considered in the study was no probability; consequently, the results should not be generalised to the existing high-rising buildings in Mexico City. Second, some of the variables considered herein were of the Likert-type scale but have been assumed as continuous; in fact, some future work could be the design of a valid and reliable questionnaire to address human behaviour during earthquakes in tall buildings.

The presented results may be the great value to key decision-makers on how to address the lack of earthquake preparedness during a seismic emergency. Further, the results have shed light on the negative emotions (fear) experienced by the occupants of tall buildings.

Gaining a better understanding of human behavioural in tall buildings is essential in devising measures to mitigate the impact of earthquake disasters.

Research on human behaviour during a seismic emergency in high-rise buildings is scant. To gain a better understanding of human emotional and behavioural response to earthquakes in tall buildings, it becomes necessary to conduct research such as the present case study. This may help decision-makers to devise measures so that the impact of earthquake disasters may be limited.

The purpose of this paper is to address two major challenges faced by sustainable building owners: first, address the gap between an occupant’s expectations of sustainable building outcomes and what the building actually provides and second, overcome the lack of user knowledge about sustainability design and operation for a particular with regards to performance.

This study used a focus group approach to investigate the gap between: user expectations and sustainable building performance. The study surveyed occupants of sustainable office buildings in Melbourne, Australia.

There is no significant relationship between users’ expectations and users’ experience of sustainable building performance and users’ knowledge about sustainability and the building they were worked in.

The research was limited to sustainable office buildings. New office buildings seeking to incorporate sustainability which need to focus on the needs of tenants in order to maximise value.

There is an urgent need to ensure sustainable office buildings meet the needs of present and future occupiers without compromising short and long-term occupier satisfaction levels with regards to sustainability and operation of the building.

Increasing the level of sustainability in office buildings has been a major trend over the past decade however the tenants need to be consulted in the post-occupancy phase.

Little attention has been given in the property management literature to sustainable office buildings and value drivers. This is an original and innovative study, partly due to the recent developments in sustainable buildings.

This paper explores the patterns of the current needs of users' social characteristics in post occupancy evaluation (POE) associated with the environmental performance of green buildings using systematic literature review (SLR). This paper aims to establish a conceptual nexus between environmental performance mandates and the current needs of the users' social characteristics.

This paper adopts a SLR approach designed using Preferred Reporting Items for Systematic Reviews and Meta-Analyses for 21 articles that were selected as qualitative synthesis in this study. The search parameter for the selected articles in this review was limited to publications in three databases, Scopus, Web of Science and Emerald, between January 2016 and January 2023, with the help of qualitative software ATLAS.ti 9© in the presentation of the network codes. The initial literature search has retrieved 99 papers which sequentially excluded 42 papers due to exclusion criteria, and the researcher was left with 57 papers. Out of 57, 14 papers were then removed due to duplication of records found in the Scopus and Web of Science databases, and 43 articles were further screened for qualitative synthesis. A thorough critical appraisal was applied to ensure that only selected papers were included, consensus was achieved among the authors and 22 papers were excluded. The qualitative synthesis has finalized 21 studies, and they are selected as confirmative findings.

Using network codes presentation of ATLAS.ti 9©, the result shows that the social characteristics are influenced by the evaluated building category and the users' category – the stakeholders (owners, designers) and the occupants. New-fangled elements in environmental performance mandates are legitimacy and accessibility. The users’ social characteristics are derived from the category of users, where the stakeholders (designers, owners) are relatively a novel benchmark in meeting the POE objectives towards environmental performance. The least attention on the users’ social characteristics based on the findings shows that image, experiential (conjoint), happiness, interactive behaviour, morale and values are depicted as the social current needs in the environmental performance using POE. However, all stakeholders and the building occupants’ social characteristics must have a confirmative relation to the performance mandates, especially for newly performance mandates elements: legitimacy and accessibility.

The research limits the literature search between the recent January 2016 and January 2023 in Scopus, Web of Science and Emerald databases. Limiting the year of publication to the recent years is important to select and rank relevant scientific papers which encompass the reviewed subject. Other limitations include the selection of papers focusing on the POE approach and environmental performance as the main subject of evaluation. Other evaluation purposes that are not related to environmental objectives are excluded in this study.

The characteristics of the social elements become a challenging subject in meeting the environmental performance needs as they lean more towards intangible elements. The novelty of the findings is drawn from the new pattern and current needs of users' social characteristics in POE for environmental performance.

The changes brought by Industry 4.0 go beyond transformations in the industrial environment. The increasingly frequent digitization and robotization of activities is not only restricted to the industrial environment, but also to people's daily routine. People spend a large part of their time inside buildings, and maintaining adequate Indoor Environmental Quality (IEQ) is an essential factor for a healthy and productive environment. In this sense, the purpose of this study is to verify how the Internet of Things (IoT) is being used to improve the indoor environment, through sensors that instantly measure the conditions of the environment.

The aim of this paper is to verify, through a literature review, how IoT is being used for building control (for energy saving purposes) and to monitor IEQ conditions inside buildings, in order to provide a better environment for occupants, in terms of health and comfort. By combining keywords in databases, PRISMA method was used to select the articles for analysis, and 91 articles were analyzed.

The main findings in this research are: (1) the main purpose for applying IoT inside buildings is to reduce energy consumption; (2) there is an interest in developing low-cost sensoring devices with a learning approach; (3) Machine Learning methods are mainly used for energy saving purposes and to learn about occupants' behavior inside buildings, focusing on thermal comfort; (4) sensors in the IoT era are a requirement to help improve people's comfort and well-being.

Studies directly correlating IoT and IEQ are limited. This paper emphasises the link between them, through the presentation of recent methods to control the built environment.

Although the handover stage is the key transition stage between the construction and operation, there is no critical overview of issues and research at the handover stage, hindering the achievement of sustainable development of buildings. Therefore, the purpose of this paper is to review the building handover-related issues and research in construction and facility management (FM) journals. The specific objectives of this study include: analyze the research trends and overview the handover-related publications; identify the major research topics on the handover of buildings; identify research gaps and propose future research directions.

This study opted for a four-step systematic review of papers from the well-known academic journals in the construction and FM respects.

The results first revealed the increasing research interest in the handover of buildings from the researchers. Moreover, the post-construction defects, poor information fidelity, poor interoperability between building information modeling (BIM) and FM technologies, and insufficient consideration of end users were identified as the most concerned challenges for a building handover. Furthermore, identifying and formalizing information requirements for handover, improving the handover process, and improving the interoperability between BIM and FM were solutions mostly emphasized by researchers.

As the first systematic review of building handover-related issues and research, this study is the building block for future research on this topic. The findings provide guidance for researchers in the construction and FM research community, and help them form useful collaboration for future research opportunities and find future research directions.

The identified significant challenges and potential solutions for a building handover could assist practitioners in making rational decisions on developing or adopting relevant technologies, and reshaping their management patterns and working processes. Moreover, the findings could be severed as evidence for policymakers to initiate policies, such as documents e-submission and timely updating BIMs, to achieve the vision of model-based project delivery.

This study contributed to the body of knowledge of sustainable development by providing a new insight to tackle the hindrance to the smooth transition from the construction to the operation.