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The involvement of clients in service encounters and service development has become a central principle for contemporary health and social care organizations. However, in day-to-day work settings, the shift toward client involvement is still in progress. We examined how health and social care professionals, together with clients and managers, co-develop their conceptions of client involvement and search for practical ways in which to implement these in organizational service processes.

The empirical case of this study was a developmental intervention, the client involvement workshop, conducted in a Finnish municipal social and welfare center. The cultural-historical activity theory (CHAT) framework was used to analyze the development of client involvement ideas and the modes of interaction during the intervention.

Analysis of the collective discussion revealed that the conceptions of client involvement developed through two interconnected object-orientations: Enabling client involvement in service encounters and promoting client involvement in the service system. The predominant mode of interaction in the collective discussion was that of “coordination.” The clients' perspective and contributions were central aspects in the turning points from coordination to cooperation; professionals crossed organizational boundaries, and together with clients, constructed a new client involvement-based object. This suggests that client participation plays an important role in the development of services.

The CHAT-based examination of the modes of interaction clarifies the potential of co-developing client-involvement-based services and highlights the importance of clients' participation in co-development.

Presently, 6 Degree of Freedom (6DOF) visual pose measurement methods enjoy popularity in the industrial sector. However, challenges persist in accurately measuring the visual pose of blank and rough metal casts. Therefore, this paper introduces a 6DOF pose measurement method utilizing stereo vision, and aims to the 6DOF pose measurement of blank and rough metal casts.

This paper studies the 6DOF pose measurement of metal casts from three aspects: sample enhancement of industrial objects, optimization of detector and attention mechanism. Virtual reality technology is used for sample enhancement of metal casts, which solves the problem of large-scale sample sampling in industrial application. The method also includes a novel deep learning detector that uses multiple key points on the object surface as regression objects to detect industrial objects with rotation characteristics. By introducing a mixed paths attention module, the detection accuracy of the detector and the convergence speed of the training are improved.

The experimental results show that the proposed method has a better detection effect for metal casts with smaller size scaling and rotation characteristics.

A method for 6DOF pose measurement of industrial objects is proposed, which realizes the pose measurement and grasping of metal blanks and rough machined casts by industrial robots.

Proper platform pose is important for the mobile manipulator to accomplish dexterous manipulation tasks efficiently and safely, and the evaluation criterion to qualify manipulation performance is critical to support the pose decision process. This paper aims to present a comprehensive index to evaluate the manipulator’s operation performance from various aspects.

In this research, a criterion called hybrid manipulability (HM) is proposed to assess the performance of the manipulator’s operation, considering crucial factors such as joint limits, obstacle avoidance and stability. The determination of the optimal platform pose is achieved by selecting the pose that maximizes the HM within the feasible inverse reachability map associated with the target object.

A self-built mobile manipulator is adopted as the experimental platform, and the feasibility of the proposed method is experimentally verified in the context of object-grasping tasks both in simulation and practice.

The proposed HM extends upon the conventional notion of manipulability by incorporating additional factors, including the manipulator’s joint limits, the obstacle avoidance situation during the operation and the manipulation stability when grasping the target object. The manipulator can achieve enhanced stability during grasping when positioned in the pose determined by the HM.

Effective project learning can prevent projects from repeating the same mistakes; however, knowledge codification is required for project-to-project learning to be up-scaled across the temporal, geographical and organisational barriers that constrain personalised learning. This paper explores the state of practice for the structuring of codified project learnings as concrete boundary objects with the capacity to enable externalised project-to-project learning across complex boundaries. Cross-domain reconceptualisation is proposed to enable further research and support the future development of standardised recommendations for boundary objects that can enable project-to-project learning at scale.

An integrative literature review method has been applied, considering knowledge, project learning and boundary object scholarship as state-of-practice sources.

It is found that the extensive body of boundary object literature developed over the last three decades has not yet examined the internal structural characteristics of concrete boundary objects for project-to-project learning and boundary-spanning capacity. Through a synthesis of the dispersed structural characteristic recommendations that have been made across examined domains, a reconceptualised schema of 30 discrete characteristics associated with boundary-spanning capacity for project-to-project learning is proposed to support further investigation.

This review makes a novel contribution as a first cross-domain examination of the internal structural characteristics of concrete boundary objects for project-to-project learning. The authors provide directions for future research through the reconceptualisation of a novel schema and the identification of important and previously unidentified research gaps.

This research explores the differential effects of pixel-level and object-level visual complexity in firm-generated content (FGC) on consumer engagement in terms of the number of likes and shares, and further investigates the moderating role of image brightness.

Drawing on a deep learning analysis of 85,975 images on a social media platform in China, this study investigates visual complexity in FGC.

The results indicate that pixel-level complexity increases both the number of likes and shares. Object-level complexity has a U-shaped relationship with the number of likes, while it has an inverted U-shaped relationship with the number of shares. Moreover, image brightness mitigates the effect of pixel-level complexity on likes but amplifies the effect on shares; contrarily, it amplifies the effect of object-level complexity on likes, while mitigating its effect on shares.

Although images play a critical role in FGC, visual data analytics has rarely been used in social media research. This study identified two types of visual complexity and investigated their differential effects. We discuss how the processing of information embedded in visual content influences consumer engagement. The findings enrich the literature on social media and visual marketing.

Unsupervised domain adaptation object detection not only mitigates model terrible performance resulting from domain gap, but also has the ability to apply knowledge trained on a definite domain to a distinct domain. However, aligning the whole feature may confuse the object and background information, making it challenging to extract discriminative features. This paper aims to propose an improved approach which is called intrinsic feature extraction domain adaptation (IFEDA) to extract discriminative features effectively.

IFEDA consists of the intrinsic feature extraction (IFE) module and object consistency constraint (OCC). The IFE module, designed on the instance level, mainly solves the issue of the difficult extraction of discriminative object features. Specifically, the discriminative region of the objects can be paid more attention to. Meanwhile, the OCC is deployed to determine whether category prediction in the target domain brings into correspondence with it in the source domain.

Experimental results demonstrate the validity of our approach and achieve good outcomes on challenging data sets.

Limitations to this research are that only one target domain is applied, and it may change the ability of model generalization when the problem of insufficient data sets or unseen domain appeared.

This paper solves the issue of critical information defects by tackling the difficulty of extracting discriminative features. And the categories in both domains are compelled to be consistent for better object detection.

The purpose of this study is to substantiate the matrix approach to digitalization of management objects based on identification of relevant qualitative characteristics of these objects and its dichotomies, which allowing determine the quantity and quality of their main variants, as well as the relationships between them.

Methods of classification and typology are selected as study methods, and binary matrices are used as the tool to determine the main variants of management objects, assign binary codes to it and form codes of more complex management objects on its basis, depending on the content of study tasks.

The main results of study include the classification of organization components; variants for choosing qualitative characteristics of chains components; adjusted content of methodology of qualitative research of management objects; sequences of “up” and “down” digitization of these objects; actual qualitative characteristics of e components of management objects and dichotomies; and variants of forming of ciphers of these objects.

The use of study results allows to reduce the complexity of substantiating and making managerial decisions in organization and supply chains, to structure these decisions by man-agement levels and positions and to reduce costs, time and lost profits for fulfilling orders of end consumers of products and/or services.

The originality of this study is confirmed by the substantiation of choice and use of actual qualitative characteristics of management objects and its dichotomies, which allow obtaining two variants of these objects and assigning them binary codes processed using computer software for management activities.

This study aims to introduce a new methodology for generating synthetic images for facility management purposes. The method starts by leveraging the existing 3D open-source BIM models and using them inside a graphic engine to produce a photorealistic representation of indoor spaces enriched with facility-related objects. The virtual environment creates several images by changing lighting conditions, camera poses or material. Moreover, the created images are labeled and ready to be trained in the model.

This paper focuses on the challenges characterizing object detection models to enrich digital twins with facility management-related information. The automatic detection of small objects, such as sockets, power plugs, etc., requires big, labeled data sets that are costly and time-consuming to create. This study proposes a solution based on existing 3D BIM models to produce quick and automatically labeled synthetic images.

The paper presents a conceptual model for creating synthetic images to increase the performance in training object detection models for facility management. The results show that virtually generated images, rather than an alternative to real images, are a powerful tool for integrating existing data sets. In other words, while a base of real images is still needed, introducing synthetic images helps augment the model’s performance and robustness in covering different types of objects.

This study introduced the first pipeline for creating synthetic images for facility management. Moreover, this paper validates this pipeline by proposing a case study where the performance of object detection models trained on real data or a combination of real and synthetic images are compared.

This study aims at unpacking the multiplicity of the sitting activity in public spaces through the lens of actor-network theory. In line with previous urban research focussing on outdoor activities, such empirical investigation aims to show the importance of the physical aspects of spaces, including seating, in supporting sitting activities as a way of encouraging the use of public space.

This study adopts the overlap between actor–network theory and affordances. It utilises ethnographic research involving frequent users in Dahiyat Al Hussein Park in Amman-Jordan. Data were gathered on the different seat–user relations and the translated sitting activity networks.

Analysis demonstrates different cases of alignment, misalignment and realignment between what is intended and experienced, and where these relations are maintained, disrupted or changed. These findings reveal the multiplicity of sitting activities; this is significant for understanding how they are maintained.

The research suggests a new way of conceptualising the relationship between the physical environment and users and an approach for examining sitting activities. Some studies have applied actor–network theory and/or the concept of “affordance” by highlighting relations between the object and its user and how they create sitting activities. However, only few studies have problematised the multiplicity of sitting when considering seating uses.

Attention is one of the most important factors to affect the academic performance of students. Effectively analyzing students' attention in class can promote teachers' precise teaching and students' personalized learning. To intelligently analyze the students' attention in classroom from the first-person perspective, this paper proposes a fusion model based on gaze tracking and object detection. In particular, the proposed attention analysis model does not depend on any smart equipment.

Given a first-person view video of students' learning, the authors first estimate the gazing point by using the deep space–time neural network. Second, single shot multi-box detector and fast segmentation convolutional neural network are comparatively adopted to accurately detect the objects in the video. Third, they predict the gazing objects by combining the results of gazing point estimation and object detection. Finally, the personalized attention of students is analyzed based on the predicted gazing objects and the measurable eye movement criteria.

A large number of experiments are carried out on a public database and a new dataset that is built in a real classroom. The experimental results show that the proposed model not only can accurately track the students' gazing trajectory and effectively analyze the fluctuation of attention of the individual student and all students but also provide a valuable reference to evaluate the process of learning of students.

The contributions of this paper can be summarized as follows. The analysis of students' attention plays an important role in improving teaching quality and student achievement. However, there is little research on how to automatically and intelligently analyze students' attention. To alleviate this problem, this paper focuses on analyzing students' attention by gaze tracking and object detection in classroom teaching, which is significant for practical application in the field of education. The authors proposed an effectively intelligent fusion model based on the deep neural network, which mainly includes the gazing point module and the object detection module, to analyze students' attention in classroom teaching instead of relying on any smart wearable device. They introduce the attention mechanism into the gazing point module to improve the performance of gazing point detection and perform some comparison experiments on the public dataset to prove that the gazing point module can achieve better performance. They associate the eye movement criteria with visual gaze to get quantifiable objective data for students' attention analysis, which can provide a valuable basis to evaluate the learning process of students, provide useful learning information of students for both parents and teachers and support the development of individualized teaching. They built a new database that contains the first-person view videos of 11 subjects in a real classroom and employ it to evaluate the effectiveness and feasibility of the proposed model.