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Book part
Publication date: 15 July 2022

Di Wang, Deborah Richards, Ayse Aysin Bilgin and Chuanfu Chen

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The Development of Open Government Data
Type: Book
ISBN: 978-1-80262-315-4

Content available
Book part
Publication date: 15 July 2022

Di Wang, Deborah Richards, Ayse Aysin Bilgin and Chuanfu Chen

Abstract

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The Development of Open Government Data
Type: Book
ISBN: 978-1-80262-315-4

Content available
Article
Publication date: 28 March 2022

Christopher Tucci and Gianluigi Viscusi

591

Abstract

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Information Technology & People, vol. 35 no. 2
Type: Research Article
ISSN: 0959-3845

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Book part
Publication date: 7 May 2019

Abstract

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Politics and Technology in the Post-Truth Era
Type: Book
ISBN: 978-1-78756-984-3

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Abstract

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Transforming Government: People, Process and Policy, vol. 17 no. 3
Type: Research Article
ISSN: 1750-6166

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Article
Publication date: 18 May 2015

Zahir Irani and Muhammad Kamal

502

Abstract

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Transforming Government: People, Process and Policy, vol. 9 no. 2
Type: Research Article
ISSN: 1750-6166

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647

Abstract

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info, vol. 13 no. 6
Type: Research Article
ISSN: 1463-6697

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Article
Publication date: 25 August 2023

Dickson K.W. Chiu and Kevin K.W. Ho

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Library Hi Tech, vol. 41 no. 4
Type: Research Article
ISSN: 0737-8831

Content available
Book part
Publication date: 7 May 2019

Abstract

Details

Politics and Technology in the Post-Truth Era
Type: Book
ISBN: 978-1-78756-984-3

Open Access
Article
Publication date: 20 July 2023

Sanja Vrbek and Tina Jukić

This paper aims to develop a model that supports public organisations in making informed strategic decisions as to which public services are most suitable to be improved through…

Abstract

Purpose

This paper aims to develop a model that supports public organisations in making informed strategic decisions as to which public services are most suitable to be improved through co-creation. Thus, it first identifies the features that make public services (un)suitable for co-creation and then applies this knowledge to develop a multi-criteria decision support model for the assessment of their co-creation readiness.

Design/methodology/approach

The decision support model is the result of design science research. While its structure is determined by a qualitative multi-criteria decision analysis, its substance builds on a content analysis of Web of Science papers and over a dozen empirical case studies.

Findings

The model is comprised of 13 criteria clustered into two groups: service readiness criteria from the perspective of service users and service readiness criteria from the perspective of a public organisation.

Research limitations/implications

The model attributes rely on a limited number of empirical cases and references from the literature review. The model was tested by only one public organisation on four of its services.

Originality/value

The paper shifts the research focus from organisational properties and capacity, as the key co-creation drivers and barriers, to features of public services as additional factors that affect the prospect of co-creation. Thus, it makes a pioneering step towards the conceptualisation of the idea of “service readiness for co-creation” and the development of a practical instrument that supports co-creation in the public sector.

Details

Transforming Government: People, Process and Policy, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6166

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