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The declining attractiveness of construction industry to the new-generation onsite construction professionals (OCPs) in China can be the result of insufficient supply of what they desire at work. There is a lack of studies that make clear the work values of this cohort and the fit between their work value preferences and job supplies. Therefore, the purpose of this study is to address this issue.

This study focused on Chinese new-generation OCPs. Work values and job supplies were measured by two rounds of questionnaire surveys. Factor analysis was implemented to identify work value types. Paired samples t-test, independent samples t-test and one-way ANOVA were performed to figure out work value preferences and degree of supplies–values (S-V) fit and compare them across subgroups.

Intrinsic, “good time”, work-team-related, altruistic/prestigious and extrinsic work value types were identified. Chinese new-generation OCPs most valued work-team-related and intrinsic work aspects, while significant insufficient supply was relevant to intrinsic, extrinsic and “good time” aspects. Work value preferences and S-V fit showed significant differences among subgroups of gender, growth background, work rank and project type.

The results provide insights for construction companies to practice work-value-based human resource management toward new-generation OCPs and make targeted measures to address the misfit between supplies and values experienced by these OCPs.

This study for the first time examined work values of Chinese new-generation OCPs. It opens a new perspective for research based on S-V fit theory that focused on industry level. The effects of demographic and professional variables on the work values and the degree of S-V fit were revealed. This study thus contributes to the extant literature of work values and S-V fit.

Extant research evidence demonstrates that customer satisfaction in a service encounter is influenced by other customer perception (OCP). However, scholarly research on the impact of OCP on brand love and the moderating influence of customers’ attachment styles in the context of hospitality industry is scarce. The purpose of this paper is to fill this gap in the literature.

The data were collected from customers of five and three-star hotels in India. Regression-based process analysis (Hayes, 2013) was used to test the proposed set of hypotheses.

The data analysis shows that OCP predicts brand love through the mediation of satisfaction. Individual’s anxious attachment style positively moderates “other customer perception-satisfaction” relationship, and avoidant attachment style negatively moderates the same relationship. Thus the effect of OCP is positively moderated by anxious attachment style, and negatively moderated by avoidant attachment style.

The value of this study lies in quantitatively investigating the roles played by OCP and individual attachment styles in shaping brand love in hospitality industry. In contrast to findings from previous research, the findings from this study suggest that anxious attachment style positively influences brand satisfaction and formation of brand love.

The purpose of this paper is threefold. First, the authors investigate the influence of other customer perception (OCP) on focal customer’s service quality perception and service revisit intention in hotel services. Second, they examine whether negative effects of OCP can be managed through customer participation. Finally, they examine the effectiveness of CP as a strategy when individuals vary in terms of their need for uniqueness (NFU).

A 2 (OCP: favorable versus unfavorable) × 2 (customer participation: customer participation versus no customer participation) × 2 (NFU: high versus low) between-subjects experiment was conducted to collect responses. Analysis of variance and pre-planned contrast tests were carried out to test the hypotheses.

Customers who are exposed to unfavorable OCP reported low service quality evaluation and revisit intention. However, two-way interaction results supported that in unfavorable OCP situation, customers who are exposed to high customer participation have reported high revisit intention compared to those who are not exposed to customer participation. In addition, the three-way interaction effects indicate that customer participation may work as an intervention mechanism to reduce the negative effects of OCP to form favorable service quality perception and revisit intention only for customers with low NFU.

This is the first in its stream of studies examining the following research questions: “Can the negative effects of OCP be mitigated with the help of managerial intervention?”; and “Would a customer’s individual differences influence the effectiveness of such an intervention strategy?”

This study aims to present a model and analysis of automotive body outer cover panels (OCPs) assembly systems to predict assembly variation. In the automotive industry, the OCPs assembly process directly influences the quality of the automobile body appearance. However, suitable models to describe variation propagation of OCPs assembly systems remain unknown.

An adaptive state space model for OCPs assembly systems is introduced to accurately express variation propagation, including variation accumulation and transition, where two compliant deviations make impacts on key product characteristics (KPCs) of OCP, and the impacts are accumulated from welding process to threaded connection process. Another new source of variation from threaded connection is included in this model. To quantify the influence of variation from threaded connection on variation propagation, the threaded connection sensitivity matrix is introduced to build up a linear relationship between deviation from threaded connection and output deviation in KPCs. This matrix is solved by homogeneous coordinate transformation. The final deviation of KPCs will be transferred to ensure gaps and flushes between two OCPs, and the transition matrix is considered as a unit matrix to build up the transition relationship between different states.

A practical case on the left side body structure is described, where simulation result of variation propagation reveals the basic rule of variation propagation and the significant effect of variation from threaded connection on variation propagation of OCPs assembly system.

The model can be used to predict assembly variation or potential dimension problems at a preliminary assembly phase. The calculated results of assembly variation guide designers or technicians on tolerance allocation, fixture layout design and process planning.

The COVID-19 pandemic has caused the food delivery sector to boom as people continue to rely on services provided by online catering platforms (OCPs). However, because of the nature of sharing economy employment, gig workers’ contributions went largely ignored until intervention from institutional governance. This study aims to explore the impacts of labor market transformation after the Chinese Government issued guidance to promote gig workers’ welfare as a focal case.

Focus groups and the Delphi technique were used to explore associated impacts on OCPs and gig workers based on governance theory.

Results show that institutional governance negatively affected OCPs’ operating cost structure but sustained gig workers’ welfare. The dual effects of market mechanism and institutional governance in the sharing economy are needed to be balanced for labor market transformation.

Long-term equilibrium can be fulfilled, given the growing food-related demand for the market mechanism. Social reciprocity is expected to be realized through institutional governance for gig workers’ welfare.

This study suggests that moving from market governance to stakeholder governance, as mediated by state governance, could transform gig workers’ labor structure in the gig economy. This study presents an integrated governance theory to enhance the epistemology of institutional governance.

This study aims to propose a systematic knowledge management model to explore the causal links leading to the organizational crisis preparedness (OCP) level of integrated resorts (IRs) during the COVID-19 pandemic based on the intangible capital of organizational climate, dynamic capability, substantive capability and commitment.

The authors use data obtained from IRs in Macau. The Wuli–Shili–Renli (WSR) approach underpins the study. Structural equation modeling following fuzzy-set qualitative comparative analysis (fsQCA) was used for data processing.

The results showed that organizational climate has an essential role in IRs preparedness for crises and affects their dynamic capacity, substantive capacity and commitment. The fsQCA results revealed that the relationships between conditions with a higher level of dynamic and substantive capability lead to higher OCP scores.

Executives should develop systemic thinking regarding organization preparedness in IRs for crisis management. A comprehensive understanding of the IRs’ business environment and crises is necessary, as they will require different factor constellations to allow the organization to perform well in a crisis. Financial support for employees could ensure their assistance when dealing with such situations. Rapid response teams should be set up for daily operations and marketing implementation of each level of the IRs management systems.

This study contributes to the extant literature on IRs crisis management in the OCP aspect. The authors constructed a systematic composite picture of organization executives’ knowledge management through the three layers of intangible capitals in WSR. Moreover, the authors explored causal links of WSR from symmetric and asymmetric perspectives.

The study assessed the levels of organochlorine pesticides (OCPs) and their potential non-carcinogenic and carcinogenic health risks in four regularly consumed fruit vegetables.

The OCPs’ residues were quantified using a gas chromatograph coupled with an electron capture detector (GC-ECD) and the dietary exposure of children, and adult consumers to the detected OCPs was evaluated using carcinogenic and systemic health risk estimations.

Aldrin, endrin, endrin aldehyde, a-endosulfan, β-endosulfan, endosulfan sulphate, heptachlor, heptachlor epoxide and dieldrin were detected in the four fruit vegetables. The predominant OCP residue in carrot, cucumber, tomatoes and watermelon was endosulfan sulphate with mean concentrations of 2.532 mg kg⁻¹, 1.729 mg kg⁻¹, 2.363 mg kg⁻¹ and 1.154 mg kg⁻¹, respectively. The residues levels in some of the fruit vegetables were higher than their respective maximum residue levels (MRLs) of 0.01–0.05 mg kg⁻¹ set by the European Commission with concentrations above MRLs ranging between 25.5% and 100%. The systemic health risk estimations showed that the hazard index (HI) values for carrot (3.20), cucumber (9.25), tomatoes (50.21) and watermelon (16.76) were >1 for children consumers and the respective HI values of 2.87, 15.57 and 5.20 for adult consumers of cucumber, tomatoes and watermelon were >1 which implies potential systemic health risks. Four carcinogens (aldrin, dieldrin, heptachlor and heptachlor epoxide) had cancer risk index values greater than the acceptable risk of 1 in 1 million for both adult and children consumers.

The paper shows that despite the ban on the use of OCPs in Nigeria, they are still being used for agricultural production especially on some locally produced and regularly consumed fruit vegetables as reported in the present study. The non-existence of surveillance programmes on pesticide usage and the lack of proper monitoring of pesticide residues in food products including fruit and vegetables must have contributed to the levels of the detected OCP in the samples analysed. The current daily intake of OCP via contaminated vegetables may pose potential health risks to both the children and adult consumers of the fruit vegetables.

The purpose of this paper is to examine the effects of other customer perception (OCP) (Brocato et al., 2012) on focal customer’s service quality perception and revisit intention in high- and low-involvement services and the effect of customer’s need for uniqueness (NFU) as a boundary condition of the above relationships.

Following a theoretical methodology, hypotheses were developed to analyze the effect of OCP, service involvement and customer’s NFU. A 2 × 2 × 2 scenario-based experiment was designed. Multivariate analysis of variance (MANOVA) was used to test the hypotheses.

The analysis reveals that the presence of conforming (versus non-conforming) other customers improves service quality perception and revisit intention of focal customers in high-involvement services, but not in low-involvement services. However, the relationship between similarity perception and outcome variables does not hold good for high-NFU customers.

This study suggests that conforming and non-conforming other customers are critical in forming service quality perception of high-involvement services, and highlights the boundary condition of this relationship. If service managers take service involvement and individual differences into account, and strategize their service offering aligned to their target customers, influence of other customers can be managed more efficiently.

As this study is one of the first empirical studies to focus on the effect of OCP on service quality perception and examine its boundary condition, it contributes significantly to the body of knowledge. Future research directions are discussed and managerial implications are proposed.

The purpose of this paper is to introduce a decision support aid for deciding an overseas construction project (OCP) using an adaptive neuro fuzzy inference system (ANFIS).

This study presents an ANFIS approach as a decision support aid for assessment of OCPs. The processing data were derived from 110 simulation cases of OCPs. In total, 21 international factors observed from a Delphi survey were determined as assessment variables to examine the cases. The experts were involved to evaluate and judge whether the company should Go or Not Go for an OCP, based on the different parameter scenarios given. To measure the performance of the ANFIS model, root mean square error (RMSE) and coefficient of correlation (R) were employed.

The result shows that optimum ANFIS model indicating RMSE and R scores adequately near between 0 and 1, respectively, was obtained from parameter set of network algorithm with two input membership functions, Gaussian type of membership function and hybrid optimization method. When the model tested to nine real OCPs data, the result indicates 88.89 percent accurate.

The use of simulation cases as data set in development the model has several advantages. This technique can be replicated to generate other case scenarios which are not available publicly or limited in terms of quantity.

This study evidences that the developed ANFIS model can predict the decision satisfactorily. Therefore, it can help companies’ management to make preliminary assessment of an OCP.

The purposes of this study were to analyze fruits, vegetables, water and soil for organochlorine pesticide (OCP) residues and to assess the food exposure of these pesticides in Qatar.

Pesticides were quantified in dates, leafy vegetables, fruiting vegetables, water and soil samples using a gas chromatography-electron capture detector and gas chromatography-mass spectrometry. These pesticides were α-benzene hexachloride (BHC), ß-BHC, heptachlor, aldrin, g-chlordane, endosulfan I, α-chlordane, dieldrin, endrin and methoxychlor. Additionally, food exposure risk assessment was performed by estimating daily intakes of OCP.

Most analyzed samples contained at least one OCP residue. Endosulfan was the only pesticide that was not detected. The concentrations of OCP in samples were below the maximum residue level (MRL) except endosulfan. Among all the samples analyzed, ˜18% of those exceeded the MRL with respect to the concentrations of methoxychlor and heptachlor. Only intake of methoxychlor (0.018 mg/day) exceeded the MRL (0.01 mg/day). Dates and fruiting vegetables were likely to pose a higher risk than leafy vegetables because they contained heptachlor, endrin and methoxychlor. Leafy vegetables might pose a greater risk than dates and fruiting vegetables because of the presence of β-BHC and dieldrin.

Eight out of ten OCPs that were measured were found to be below the MRL. These pesticides should be eliminated from the food supply based on the Qatar National Implementation Plan of the Stockholm Convention in 2010. Based on the intake risk assessment, overall, the intake of OCP may not pose a major risk to human health as the concentrations of OCP were below MRL, except methoxychlor. Water and soil are the potential sources of contamination of OCP in foods that were tested in Qatar. To limit the health risks associated with OCPs, there is a need for close monitoring of food and agricultural practices and the types of pesticides imported into Qatar.