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The systematic risks related to credit financing has received significant attention in the academic domain during and after any financial crisis. However, the role of insurance has not been adequately studied in the context of crises. The extant literature also shows that the scale of credit financing depends upon the availability of credit insurance and on the policy orientation. Past evidence shows that demand for credit insurance was significantly high during the crisis period. Therefore, this chapter proposes to study the role of various combinations of these two aspects near the period of crisis. The findings of this chapter are based on the outcomesof previous research articles on these topics. The research articles are gathered from various online databases for the years 2000–2014 for the G7 economies. This chapter has alsoincluded facts from contextual policy documents on monetary and fiscal policies where it finds them necessary. Broadly, this chapter describes the role of policies when two mutually dependent industries interact and adversely impact market equilibrium.

Introduction: Big data is that disruptive force that affects businesses, industries, and the economy. In 2021, insurance analytics will include more than simply analysing statistics. According to current trends, new insurance big data analytics (BDA) methods will enable firms to do more with their data. The insurance business has traditionally been conservative, but adopting new technology is no longer only a current trend; it must be competitive. Big data technologies aid in processing a huge amount of data, improve workflow efficiency, and lower operating costs.

Purpose: Some of the most recent developments in big data for insurance and how insurers may use the information to stay ahead of their competitors are discussed in this chapter. This chapter’s prime purpose is to analyse how artificial intelligence (AI), blockchain, and mobile technology change the outlook and working of the insurance sector.

Methodology: To achieve our research purpose, we analyse case studies and literature that emphasise how BDA revolutionises the insurance market. For this purpose, various articles and studies on BDA in the insurance market will be selected and studied.

Findings: From the analysis, we find that the use of big data in the insurance business is growing. The development of BDA has proven to be a game-changing technology in insurance, with a slew of benefits. The insurance sector is now grappling with the risks and opportunities that modern technology presents. Big data offers opportunities that every company must avail of. We can safely argue that big data has transformed the insurance sector for the better. The BDA’s consequences have enabled insurers to target clients more accurately. This chapter highlights that new tools and technologies of big data in the insurance market are increasing. AI is emerging as a powerful technology that can alter the entire insurance value stream. The transmission of any type of digital proof for underwriting, including the use of digital health data, might be a blockchain use case (electronic health record (EHR)). As digital forensics becomes easier to include in underwriting, it must expect price and product design changes in the future. In the future, the internet of things (IoT) and AI will combine to automate insurance processes, causing our sector to transform dramatically. We highlight that these technologies transformed insurance practices and revolutionalised the insurance market.

Purpose: FinTech is exploding all over the world. FinTech companies play a critical role in growing the banking industry. This chapter reviews existing literature on FinTech in banking, particularly its publication trend, journal productivity and impact, affiliated organisations and related themes.

Need for the Study: FinTech is reshaping the banking sector as banks move towards digitisation. FinTech has eliminated the need for paper, reduced the requirement for physical presence, and destroyed the necessity for cash. Several researchers have studied the features and benefits of FinTech technologies in the banking field. So, there is a need to analyse the available literature to identify the scope of further research in this field.

Methodology: For a comprehensive review, Bibliometric and content analysis of 77 open access green articles collected through the structured database of ‘Dimensions’ is done. These articles are published in the UGC Journal List Group II.

Findings: It is revealed that the execution of FinTech is continuously increasing in the banking sector, which has resulted in automation in various banking activities. The study revolves around technology and Banking, Financial Inclusion and Growth, and the Impact of the Financial Crisis on Banking and Peer-to-Peer (P2P) lending.

Practical Implications: The conclusions of this study can help academia and industry improve their understanding of FinTech in Banking, specifically its publication trend, geographical distribution, and creation of coherent themes. Careful analysis of collected articles will help to explore the scope of further research.

The chapter evaluates how the demise of cryptocurrencies as a medium of exchange may result from the issue of digital money by central banks. To evaluate the likelihood that central bank digital money would cause the demise of cryptocurrencies, the research employs discourse analysis and literature review. In this chapter, I demonstrate how the issuing of a digital currency by a central bank might result in the demise of private digital currencies like bitcoin. I contend that central banks will make use of their monetary authority and the confidence that people have in currency guaranteed by the government. This might provide considerable motivation for central banks to launch their own digital money. The creation of a digital currency by a central bank has the potential to reduce confidence in cryptocurrencies, which might eventually cause them to collapse. The chapter is the first to argue that fiat digital money should prevail over private digital currency.

The authors study the relation between a firm’s combinative capability and value creation in the context of technological scope expansion. On a sample of Compustat firms that applied for US patents between 1980 and 2001, the authors find that firm value, measured using Tobin’s q, decreases with increases in technological scope (measured as the number of unique patent classes). However, when firms expand by combining different classes into a single patent, the authors find that this negative effect is significantly diminished. These findings indicate that increasing technological scope likely creates value only when the firm is able to integrate the components into a single technology; simply maintaining different technological components within the firm boundary without integration appears to subject the firm to a discount.

Introduction: Blockchain is gaining attention in various industries and sectors. It is described as an emergent technology with immense possibilities similar to how the internet has revolutionised how businesses are currently carried out. Still, various sectors have either not adopted or are in a very nascent stage to adopt blockchain technology in their operations. The current research examines how blockchain can be used in the insurance sector. This industry was chosen as it is extremely relevant in today’s world and directly bears its economy.

Purpose: To determine the current and future path in which the insurance industry is moving about blockchain technology adoption and find synergy between blockchain technology and the insurance business.

Need for study: The insurance industry is highly relevant in today’s world and directly bears the country’s economy. Additionally, blockchain is an emergent technology with immense possibilities similar to how the internet has revolutionised how businesses are done. The current research looks at how blockchain can be used in the insurance business.

Methodology: A systematic literature review was conducted in this study by reviewing literature related to blockchain technology and the insurance sector. Science direct was used as a source of information. For this study, the literature review approach was chosen since it allows us to trace the growth of the subject matter and identify the patterns that have formed through time.

Findings: The study found that the insurance sector has recognised the latent benefits of blockchain technology and has begun to develop its usage in selected cases such as fraud prevention and risk assessment.

Practical implications: The current study can be referred to by academicians, marketers, industry people, and policymakers. The study encourages companies and academicians to further investigate the usage of blockchain in insurance.

The authors analyzed the evolution of working from home (WFH) within industries in 12 European countries in the period 2008–2017 and studied its relationship with information and communication technologies (ICT).

The authors used data from the European Union Labour Force Survey (EU-LFS) to document the trends and levels of WFH within industries in 12 European countries. The authors further used the EU-KLEMS database and a difference-in-difference approach to study whether the fall in prices of ICT is associated with a higher share of employees who work from home in industries that depend more on ICT relative to industries that depend less.

The authors show that WFH has increased almost everywhere and that there is significant heterogeneity across industries. The authors provide evidence that the fall in prices of ICT is associated with a higher share of employees who work from home in industries that depend more on ICT relative to industries that depend less. This result also holds within age, gender and occupation groups. While the authors find no significant differences among gender and occupation groups, the positive association between the fall in ICT prices and WFH increases with age.

This paper has two main contributions: First, it reports that WFH has increased in European countries in the period 2008–2017. Second, it provides new explorations about the relationship between ICT and WFH by using the price variation of ICT.

The study investigates the influence of ChatGPT on the labor market dynamics, aiming to provide a structured understanding of the changes induced by generative AI technologies.

An analysis of existing literature serves as the foundation for understanding the impact, while the supply and demand model helps assess the effects of ChatGPT. A text-mining approach is utilized to analyze the International Standard Occupation Classification, identifying occupations most susceptible to disruption by ChatGPT.

The study reveals that 32.8% of occupations could be fully impacted by ChatGPT, while 36.5% might experience a partial impact and 30.7% are likely to remain unaffected.

While this study offers insights into the potential influence of ChatGPT and other generative AI services on the labor market, it is essential to note that these findings represent potential implications rather than realized labor market effects. Further research is needed to track actual changes in employment patterns and job market dynamics where these AI services are widely adopted.

This paper contributes to the field by systematically categorizing the level of impact on different occupations, providing a nuanced perspective on the short- and long-term implications of ChatGPT and similar generative AI services on the labor market.

Purpose: The purpose of this chapter is to determine the impact of technological inequalities on the way of building a socially oriented market digital economy. Also, it considers the problems of social entrepreneurship: the natural essence, as well as the sources and forms of manifestation of conflicts. The main models of social entrepreneurship are identified, as well as the causes of conflicts.

Design/Methodology/Approach: Statistical and regression analyses are used as research methods.

Originality/Value: It is proved that the development features of the digital economy at the present stage largely depend on the degree of technological inequalities of countries.